Two Bunch Palms

I stayed at the resort for my 51st birthday. I wanted a solo trip so that I could just relax and reset. I got just that. The resort is peaceful and the staff are top tier. I stand for three days and can honestly say it was the best three days of 2024 for me. The massages were amazing too. I plan on returning once a year.

Highlights: Teak tubs and concrete tubs that are more like pools, beautiful night skies, yoga classes and coffee/wine bar. It’s super casual, don’t have to think much about packing. (Some walk around in their robes everywhere.) No loud groups or talking on cell phones (although my last day a young man in the coffee bar was on his loudly and others were clearly annoyed- not the place!) It’s about relaxation.||Room: King bed and bedding very comfortable. Big shower. Concrete floors were chilly! No tv, but good wi-fi.||A few caveats:|- Restaurant is pricey and not exceptional. I ordered charcuterie poolside - small cheeses and chutney, and instead of crackers or sliced baguette, it was paired with highly seasoned pita chips- cheese on pita chips? Odd combo. I had pasta for dnne and it was smothered in pesto sauce - after overwhelming frat bite, i sent it back (I never do that!) The resort appropriately removed the charge from my bill and were very nice about it. I suggest orderng menu items without a lot of sauces or seasonings. Others I talked to agreed.|- Mineral tub reservations: Guests are supposed to book the concrete and (some) teak tubs in advance on an App-60 or 90 minute soak. |Unfortunately, some guests help themselves to the tubs without regard for those who’ve booked specific time frames. |I’d reserved a tub one afternoon, and walked down only to find all tubs occupied. There was no staff to help me and I had to ask people myself if they’d actually reserved the pools - it was awkward and uncomfortable.|Later, I watched several girls tub surfing, while like me the day before a couple was waiting for their reserved tub time. It’s a system that should be explained upon arrival, adhered to, and unfortunately could use monitoring during busy times.|(There are a few add’l teak tubs and the Grotto pool that don’t require reservations).|Spa services: I had two lovely spa services during my stay - hot stone and lymphatic drainage and both practitioners were very good- the complimentary green drink at the restaurant after was delicious . ||Worth a mention, across from the restaurant is a casita called Twine that serves as a coffee bar in the am, and a wine bar at night. John, who runs the evening bar was terrific- helpful and so interesting. He took the time to show me around a bit when I arrived at the evening wine tasting. He’s a talented musician and made an impression on my first solo getaway. (Hope he stays!)||Last, I did hear there is newer mgmt wanting to make this long-time peaceful retreat a more upscale, hipster destination. Prices are rumored to be increasing and more of the classes said to have additional fees. I hope that’s not the case, as there are many guests (young and old)) who’ve been coming for years,and those of us who’ve discovered more recently that come for the Orginal intent - a place without loud groups or people talking on their cell phones. overall, this was a thoughtful indulgence with mindful guests, looking for down time and little pretense. That’s rare these days and so appreciated!

We were gifted a weekend stay for our 25th wedding anniversary from our daughter and it was amazing. They provided a bottle of wine in our room for us at arrival. The room was lovely, although an older building, they had modern decor and amenities. We enjoyed being able to unplug and spend quality time with each other. The tubs and services were refreshing. We had the best massage of our lives and tried and enjoyed our first sound bath class. The food and drinks were healthy and delicious. Staff was friendly and helpful. Zero complaints. We will return again next year!

The front desk staff were all very nice. The grounds are very beautiful and relaxing...and we left feeling refreshed. This is a true healing/relaxation sound bath, it was the best one I have been to, and I've been to many! The management could use improvement. The place seems somewhat disorganized when it comes to booking, etc.

I read the reviews and I had some skepticism before booking. While there were very many positive reviews, there were also some negative ones. To be honest, while I could understand some of the negative reviews (spices used in restaurant, some chipped paint in the room, outdoor paths stone and dg), these were minor issues. If you are looking for something to complain about, you'll almost always find it. Anything negative was far outweighed by the fantastic grounds, numerous soaking tubs, very comfortable bedding, and great restaurant. The spa was great too. We each had a balancing massage and thoroughly enjoyed it. My wife, who is a massage therapist, had Gabriel work on her. She said it was one of the best massages she has ever had. Quite unexpected for a spa massage. I loved this place. If the soaking tub needed to be a bit warmer, the maintenance staff that was constantly checking on the temperatures, would increase it for you. Everyone was super friendly and professional. We stayed more centrally, near the grotto, which was worth the extra expense. The desert rooms are farther away from most of the tubs, pool, spa and restaurant (six or seven minute walk), which might bother some. The yoga dome is closer to those rooms though. I will definitely be going again. Two Bunch is a bit pricey, but in my opinion, worth it. A very relaxing and pampering retreat.

I recently stayed at TBP on Oct 23 +24th in room 317 which had 2 queen beds. The price per night including tax was $445.52. This price was a special 2 night price. I was expecting a luxurious room and was so disappointed. First there was no place to put our stuff. The room had wooden vertical structures where you could hang towels or hooks for robes. I felt like I was at a Hostel. The only flat surface on this side of the room was the small fridge which was covered with food to purchase. On either side of the bed was a very low wooden surface which was very small and was an ergonomic nightmare. I ended up spilling my drink because it was so low. Most of our luggage ended up on the floor. There was no coffeemaker in the room and we were expected to walk 10 minutes to the restaurant for coffee. The blackout curtains did not cover the sliding glass door and there was 18” open on either side which let in the morning sun. There was no chair in the room. The outdoor furniture was dated but at least there was something there. Walking up to our door there was a 1” step where the tile stopped which I tripped over and luckily didn’t fall. My friend has bad eyesight so I reminded her of the hazard. The bathroom has a pocket door which didn’t close properly and again there was very little counter space in the bathroom. The lampshades were canvas bags which gathered dirt. The safe was in the closet but was put up very high and was difficult to open and close. We ended up dragging an outdoor chair in so we could use the safe. |I have been going to TBP for over 50 years. I remember when the rooms were full of beautiful antiques. I also remember the Mid-Century Modern décor which I enjoyed. |I brought my friend to experience the grotto and the wonderful waters. I would have done a day pass but $325 a person was a bit pricy. In the past I was able to get spa treatments and the grotto was included. They have redone the spa rooms and they were very nice. The area you wait to be called is outdoors, very little shade and wooden benches. They had a fire pit on and it was 90 degrees out so bottom line not very comfortable. No amenities like tea or waters. It was disappointing.|For the money it wasn’t worth it and I felt they were nickel and diming you for everything. If you come early they charge $100 to use the facility which is new under the new management. I would drive up from San Diego in the past around 2 and could use the grotto until my room was ready. I’m afraid this will be my last time at TBP.

Yet another exquisite and deeply restorative stay at TBP! We stayed in one of the spring rooms, which are closest to the soaking pools. I some of the standout bodywork of my life. Both Gabrielle and Lindsey are talented massage therapists and the new treatment rooms are perfectly designed. The architectural and landscaping design is inspiring, with simple raw materials and well considered. It’s a peaceful place to tune back into nature and unplug from the busy world. The whole property is well managed and maintained. I’m really so impressed with the thoughtfulness of every little detail.

My 4th time stayed at the resorts and had an amazing time. The natural hot springs were incredibly relaxing! The room was spacious, comfortable, and very clean. I loved the cozy outdoor jacuzzi style hot tub area. The food was delicious, with fresh, local ingredients, and the staff were friendly and helpful. I highly recommend Two bunch palms and look forward to visiting again!

I stayed at the resort for my 51st birthday. I wanted a solo trip so that I could just relax and reset. I got just that. The resort is peaceful and the staff are top tier. I stand for three days and can honestly say it was the best three days of 2024 for me. The massages were amazing too. I plan on returning once a year.

Highlights: Teak tubs and concrete tubs that are more like pools, beautiful night skies, yoga classes and coffee/wine bar. It’s super casual, don’t have to think much about packing. (Some walk around in their robes everywhere.) No loud groups or talking on cell phones (although my last day a young man in the coffee bar was on his loudly and others were clearly annoyed- not the place!) It’s about relaxation.||Room: King bed and bedding very comfortable. Big shower. Concrete floors were chilly! No tv, but good wi-fi.||A few caveats:|- Restaurant is pricey and not exceptional. I ordered charcuterie poolside - small cheeses and chutney, and instead of crackers or sliced baguette, it was paired with highly seasoned pita chips- cheese on pita chips? Odd combo. I had pasta for dnne and it was smothered in pesto sauce - after overwhelming frat bite, i sent it back (I never do that!) The resort appropriately removed the charge from my bill and were very nice about it. I suggest orderng menu items without a lot of sauces or seasonings. Others I talked to agreed.|- Mineral tub reservations: Guests are supposed to book the concrete and (some) teak tubs in advance on an App-60 or 90 minute soak. |Unfortunately, some guests help themselves to the tubs without regard for those who’ve booked specific time frames. |I’d reserved a tub one afternoon, and walked down only to find all tubs occupied. There was no staff to help me and I had to ask people myself if they’d actually reserved the pools - it was awkward and uncomfortable.|Later, I watched several girls tub surfing, while like me the day before a couple was waiting for their reserved tub time. It’s a system that should be explained upon arrival, adhered to, and unfortunately could use monitoring during busy times.|(There are a few add’l teak tubs and the Grotto pool that don’t require reservations).|Spa services: I had two lovely spa services during my stay - hot stone and lymphatic drainage and both practitioners were very good- the complimentary green drink at the restaurant after was delicious . ||Worth a mention, across from the restaurant is a casita called Twine that serves as a coffee bar in the am, and a wine bar at night. John, who runs the evening bar was terrific- helpful and so interesting. He took the time to show me around a bit when I arrived at the evening wine tasting. He’s a talented musician and made an impression on my first solo getaway. (Hope he stays!)||Last, I did hear there is newer mgmt wanting to make this long-time peaceful retreat a more upscale, hipster destination. Prices are rumored to be increasing and more of the classes said to have additional fees. I hope that’s not the case, as there are many guests (young and old)) who’ve been coming for years,and those of us who’ve discovered more recently that come for the Orginal intent - a place without loud groups or people talking on their cell phones. overall, this was a thoughtful indulgence with mindful guests, looking for down time and little pretense. That’s rare these days and so appreciated!

We were gifted a weekend stay for our 25th wedding anniversary from our daughter and it was amazing. They provided a bottle of wine in our room for us at arrival. The room was lovely, although an older building, they had modern decor and amenities. We enjoyed being able to unplug and spend quality time with each other. The tubs and services were refreshing. We had the best massage of our lives and tried and enjoyed our first sound bath class. The food and drinks were healthy and delicious. Staff was friendly and helpful. Zero complaints. We will return again next year!

The front desk staff were all very nice. The grounds are very beautiful and relaxing...and we left feeling refreshed. This is a true healing/relaxation sound bath, it was the best one I have been to, and I've been to many! The management could use improvement. The place seems somewhat disorganized when it comes to booking, etc.

I read the reviews and I had some skepticism before booking. While there were very many positive reviews, there were also some negative ones. To be honest, while I could understand some of the negative reviews (spices used in restaurant, some chipped paint in the room, outdoor paths stone and dg), these were minor issues. If you are looking for something to complain about, you'll almost always find it. Anything negative was far outweighed by the fantastic grounds, numerous soaking tubs, very comfortable bedding, and great restaurant. The spa was great too. We each had a balancing massage and thoroughly enjoyed it. My wife, who is a massage therapist, had Gabriel work on her. She said it was one of the best massages she has ever had. Quite unexpected for a spa massage. I loved this place. If the soaking tub needed to be a bit warmer, the maintenance staff that was constantly checking on the temperatures, would increase it for you. Everyone was super friendly and professional. We stayed more centrally, near the grotto, which was worth the extra expense. The desert rooms are farther away from most of the tubs, pool, spa and restaurant (six or seven minute walk), which might bother some. The yoga dome is closer to those rooms though. I will definitely be going again. Two Bunch is a bit pricey, but in my opinion, worth it. A very relaxing and pampering retreat.

I recently stayed at TBP on Oct 23 +24th in room 317 which had 2 queen beds. The price per night including tax was $445.52. This price was a special 2 night price. I was expecting a luxurious room and was so disappointed. First there was no place to put our stuff. The room had wooden vertical structures where you could hang towels or hooks for robes. I felt like I was at a Hostel. The only flat surface on this side of the room was the small fridge which was covered with food to purchase. On either side of the bed was a very low wooden surface which was very small and was an ergonomic nightmare. I ended up spilling my drink because it was so low. Most of our luggage ended up on the floor. There was no coffeemaker in the room and we were expected to walk 10 minutes to the restaurant for coffee. The blackout curtains did not cover the sliding glass door and there was 18” open on either side which let in the morning sun. There was no chair in the room. The outdoor furniture was dated but at least there was something there. Walking up to our door there was a 1” step where the tile stopped which I tripped over and luckily didn’t fall. My friend has bad eyesight so I reminded her of the hazard. The bathroom has a pocket door which didn’t close properly and again there was very little counter space in the bathroom. The lampshades were canvas bags which gathered dirt. The safe was in the closet but was put up very high and was difficult to open and close. We ended up dragging an outdoor chair in so we could use the safe. |I have been going to TBP for over 50 years. I remember when the rooms were full of beautiful antiques. I also remember the Mid-Century Modern décor which I enjoyed. |I brought my friend to experience the grotto and the wonderful waters. I would have done a day pass but $325 a person was a bit pricy. In the past I was able to get spa treatments and the grotto was included. They have redone the spa rooms and they were very nice. The area you wait to be called is outdoors, very little shade and wooden benches. They had a fire pit on and it was 90 degrees out so bottom line not very comfortable. No amenities like tea or waters. It was disappointing.|For the money it wasn’t worth it and I felt they were nickel and diming you for everything. If you come early they charge $100 to use the facility which is new under the new management. I would drive up from San Diego in the past around 2 and could use the grotto until my room was ready. I’m afraid this will be my last time at TBP.

Yet another exquisite and deeply restorative stay at TBP! We stayed in one of the spring rooms, which are closest to the soaking pools. I some of the standout bodywork of my life. Both Gabrielle and Lindsey are talented massage therapists and the new treatment rooms are perfectly designed. The architectural and landscaping design is inspiring, with simple raw materials and well considered. It’s a peaceful place to tune back into nature and unplug from the busy world. The whole property is well managed and maintained. I’m really so impressed with the thoughtfulness of every little detail.

My 4th time stayed at the resorts and had an amazing time. The natural hot springs were incredibly relaxing! The room was spacious, comfortable, and very clean. I loved the cozy outdoor jacuzzi style hot tub area. The food was delicious, with fresh, local ingredients, and the staff were friendly and helpful. I highly recommend Two bunch palms and look forward to visiting again!

First of all, everyone was very accommodating. Two bunch Palms offered amazing service, fair prices, and an overall great experience. My wife and I had a pleasant time. Also, everything was very clean. So were all of the pools. I think the staff really make an effort to let you create your own experience and not be too in your way. Thank you everyone.

I am so disappointed that I didn't have a great experience at this place. It's so beautiful inside but from the moment I checked in there were problems. I checked in around 6:15pm. When I got to my room, the key reader wasn't working. Went back to the front desk and they instructed me what to do but it needed to be fixed. Then inside the room there is a small fridge loaded with beverages for purchase. I follow a special diet and needed room for my stuff. I requested a fridge and they brought it about 20 minutes later and said it should be cool in about 15 minutes. It didn't work. They brought another fridge and that one worked. The maintenance man was nice. By the time the fridge cooled down and I got my stuff in there it was about 8pm. The maintenance man was also fixing the key reader on the door during this time. I went out to the hot tubs around 8:15pm. The one closest to my room wasn't very warm. The maintenance man came around and said he has to turn up the heat on them. Waited about 20 minutes and the hot tub still wasn't hot. It wasn't even warm. I was shivering. He then led us to an empty tub. I asked him to make it HOT and he did. It was really nice but I wish we didn't have to request for tubs to be hot. It's called HOT SPRINGS for a reason. The following morning around 5am someone was fidgeting at the door. Not sure if it was the maintenance man working on the card reader again but it went on for a while and was very disruptive. I was so excited to go to the Sound Healing that they offer in the Yoga Dome. My dog just passed away and this is something I was looking forward to. I showed up 10 minutes before the class started and waited around. The teacher never showed up. Went to the desk and they said she left because of an emergency. It was definitely a bummer. Overall it wasn't worth the $350 for the night. Not at all. I definitely wish the experience was better. I have been going to DHS for over 10 years. I've always wanted to go to Two Bunch Palms but since they don't allow pets I never had the chance until now. I really hope they can make things right.

Some Change but Still the Same Magic! 2024, Summer, 2 Days, Sunday and Monday. I can't believe Two Bunch has a 3-star general star rating. I guess differing opinions is what makes a market; however, I think the issue is that people don't understand what Two Bunch is. Two Bunch is not a fancy hotel with staff constantly waiting on you. It's got it's own vibe. It's quiet, it's historical, it's minimalist. You go there for the water and the quiet and for the trees. It has changed since our last visit in 2019, which like this visit was in the dead of summer, 110 degrees. They've finished the "private" reservable pools near the swimming pool. They close a couple days a week during the off-season to continue working on the improvements. They've finished the row of massage treatment rooms, about 8 in total that look like fancy modern ADUs. They've done away with the valet parking -- a definite smart move (it was completely contrary to the vibe of the place). The private pool and the hot tubs have been removed from the formerly named, Casa Blanca Suites, another great move, as having chlorine pools like this just seemed odd and not worth the maintenance. The staff was so kind and so helpful. It is shocking to me anybody had a different experience as their attitude and kindness was across-the-board. For instance, our AC was making an odd noise and it bothered my wife, so we mentioned it to a repairman to see if he could adjust. He said their AC guy was on vacation, but immediately had us moved to a new unit. Anything you want, just ask. The restaurant was particularly good this time. The Caesar is amazing. The Indian rice dish was good (kudos for including micro greens! That's going the extra nutritional mile). The acai/granola bowl was top notch. Wow. Serious fruit, kiwi, dragon, blueberries, banana, strawberries. The coffee was great. It's free from 630-1000 in the former registration office by the grotto that has been sharply converted into a little wooded cafe. They've replaced the water dispensers with those filtered water devices you've seen places. it's not as "special" as the fruited-water, but so much better than wasting all those cups. The price is not what it was back in 2010, but I don't imagine they were profitable back then, so I understand. We spent about $1,100 for 2 nights at one of the mid-level rooms. This includes two dinners (a little under $100 each all in), some snacks and breakfast for two. Our rooms came with a one-hour massage, too. Probably the biggest difference was that in all my time going to Two Bunch over the last 15 years, I've never seen so many loud people. It wasn't crowded by any means. There 8 people at the main pool and that is the most I've ever seen, but at one point there was a group of women shouting and whooping it up and a lady with a speaker playing music. My wife saw a women in the bathroom near the pool vomiting, seemingly from over-drinking, and one night there was a drunk women talking loud-mouthing at the grotto, completely ignoring the "Mediation Area: Speak Quietly" sign. I don't blame Two Bunch for this. They don't "police" and have never had to. If it was constant, I'd have reported it and they'd have taken care of it, but it wasn't. It may have just been a rare combination of a couple groups. But if you've read this far, please know Two Bunch is not for partying. Go to the Ace in Palm Springs. It's cheaper and you'll have tons of people to party with. Two Bunch is a different vibe. It's for healing waters, quiet, relaxation, appreciating nature. One last note, I see people complaining because there was a bug or a little dirt. It's a frigging nature sanctuary! The magic of Two Bunch is that it combines nature and our comfortable luxuries in one magnificent package. But you can't kill all the bugs and keep things hermetically sealed like a Four Seasons if you also want the grass, trees, shrubs, raccoons, roadrunners, rabbits, ducks, turtles, birds, etc. Peace and plants.

Absolutely Love this place! we came here for my husband's birthday and everybody was so nice from Alicia to Guillermo to the staff at the restaurant and also the young lady that gave my husband a massage. Lizbet, he loved his massage! Also want to thank Angela, finance manager who was overseeing our stay! Also, the food was so good. It was very light a bit expensive, but we don't do this all the time. Definitely excited to go back!

Came here back in 2019 and i'm sure things have changed since and i'm sure for the better. Came with my girlfriend to relax. And that is what we did exactly. Facility was beautiful. The mineral pools. We did this mud treatment that we thought would be something they offered at glen ivy. But little did we know its was cow manure and its smelled like poop. No joke. But skin felt amazing after. Ohhhh and the food was incredible

Whoa! Surprised to see so many negative reviews. I have to take those at face value however, and it sucks to read those people had negative experiences. I have been here twice this year, most recently for my anniversary. The first stay was just for a night, and it was so lovely, healing, and calming back in chilly February. If you live within two hours of Two Bunch and want a short and sweet little getaway, a one night stay is perfect. I want to start with what I believe merit the 5 stars: The main attraction (the hot springs tubs, pools), the landscaping so stunning all tucked away in the desert surroundings, and the customer service overall. It is an unbelievably relaxing environment that is incredibly aesthetically pleasing and all of the guests during both of my stays in the shared areas and outdoors follow the etiquette of being quiet and respectful towards others to maintain the peaceful environment. This is not a rowdy place, it is lovely and calm. The following staff members deserve a special shoutout- servers Kourtney and Melissa at the main restaurant ( they were absolutely LOVELY to talk during our exchanges at dinner services) and Jonah who works at the cafe "twine." It was very slow when I popped into the cafe around 1:30 pm and Jonah and I had a wonderful conversation - he is so friendly and enthusiastic and a wonderful person. During the morning coffee service we saw him again and he was delightful even at 7:30 am, warmed our pastries perfectly (his idea) and we took them down to our reserved tub to enjoy before taking our last dip. Speaking of Twine- the place is gorgeous. The food at the entire resort is all pretty great ranges between a 3-5 stars (you must get the sticky date toffee pudding..!) I would give two bunch a 4.5 star review if I could, but rounded down to 4- the reason I am docking a star is because we stayed in the Spring Room Suite (worth being close to the pools trust me!) and the walls are PAPER thin. There was a group of women who woke my husband and I up around 10:30 pm loudly entering their room and talking inside. We could hear every. single. word. They even started cackling laughing repeatedly- it was so obnoxious. Fortunately the staff was awesome and I contacted them about it and the party hushed up within 15 minutes. I only dock the half star because of this- I believe they could have insulated these rooms better but then again maybe I am being too harsh as I am not an engineer or architect. I adore two bunch palms overall- haven't had any of their spa treatments or tried any classes but hope to do so in the future!

The most expensive hotel room and so much dirt! Guys! When you raise prices several times, don't forget to raise the service as well! The floors are dirty, there is someone else's hair everywhere, even on the walls! The paper holder fell off! Garbage near the pool, the walls are dirty in the room. Non-compliance with price and quality Also with other rooms, for years the same broken thing, torn tiles on the floor, you can hurt your leg without problems if you don't notice it.

We had such a relaxing stay here. You can grab food and drinks and bring them anywhere on the premises. The pools are very relaxing and the staff can adjust the temperature to your liking. We loved lounging in the various tubs. There is a larger central "grotto" which has two different temperatures and lots of shade. We also loved the coffee/tea shop called Twine. The staff were so friendly and helpful. They also have free yoga classes. We did check out the spa services (massage and facial) which we both enjoyed. Amazing place for peace and quiet.

Hot spring pools, yoga classes, spa treatments and healthy food. Go here to unwind and have some unexpected experiences. The restaurant is fantastic and the bartender Chris provided exceptional cocktails. It's a soak all day and night in a hot spring, wear a bathing suit and a bath robe everywhere kind of place ...so set your expectations properly. Relaxing and approachable. Great couples spot. This is a great getaway!

I recently stayed at TBP on Oct 23 +24th in room 317 which had 2 queen beds. The price per night including tax was $445.52. This price was a special 2 night price. I was expecting a luxurious room and was so disappointed. First there was no place to put our stuff. The room had wooden vertical structures where you could hang towels or hooks for robes. I felt like I was at a Hostel. The only flat surface on this side of the room was the small fridge which was covered with food to purchase. On either side of the bed was a very low wooden surface which was very small and was an ergonomic nightmare. I ended up spilling my drink because it was so low. Most of our luggage ended up on the floor. There was no coffeemaker in the room and we were expected to walk 10 minutes to the restaurant for coffee. The blackout curtains did not cover the sliding glass door and there was 18" open on either side which let in the morning sun. There was no chair in the room. The outdoor furniture was dated but at least there was something there. Walking up to our door there was a 1" step where the tile stopped which I tripped over and luckily didn't fall. My friend has bad eyesight so I reminded her of the hazard. The bathroom has a pocket door which didn't close properly and again there was very little counter space in the bathroom. The lampshades were canvas bags which gathered dirt. The safe was in the closet but was put up very high and was difficult to open and close. We ended up dragging an outdoor chair in so we could use the safe. I have been going to TBP for over 50 years. I remember when the rooms were full of beautiful antiques. I also remember the Mid-Century Modern décor which I enjoyed. I brought my friend to experience the grotto and the wonderful waters. I would have done a day pass but $325 a person was a bit pricy. In the past I was able to get spa treatments and the grotto was included. They have redone the spa rooms and they were very nice. The area you wait to be called is outdoors, very little shade and wooden benches. They had a fire pit on and it was 90 degrees out so bottom line not very comfortable. No amenities like tea or waters. It was disappointing. For the money it wasn't worth it and I felt they were nickel and diming you for everything. If you come early they charge $100 to use the facility which is new under the new management. I would drive up from San Diego in the past around 2 and could use the grotto until my room was ready. I'm afraid this will be my last time at TBP.

An oasis in the desert! The property is large, beautifully landscaped! There are community pools to the left of the check-in area and reservation pools to the right. On the left are day beds which is a welcome (in addition to hammocks in the palm area). There is a restaurant on site and I was super appreciative that there are vegetarian options. A tennis court, yoga dome, twine area, and small glass house. I've stayed in the Desert and Grove rooms. I relaxed in the pools prior to check-in as the email stated a pre-welcome. Ultra contemporary, spacious bathrooms and even larger bedroom. The toiletries are divine. The only negative was the one cockroach on both my stays. I informed the front desk, asked for a manager but was never contacted.

If I could give this place a 0 I would. First off, the food is ALL full of spices and there are no other options for people with food allergies. I asked for plain potatoes as a side dish for breakfast, and it arrived covered in spices. I have food allergies and this could have been really bad. I asked for plain toast, they said "we don't have that.".....seriously?! No toast?! The second night my best friend and I had to leave the hotel and get food elsewhere. I was also told to check in at the front desk for my spa appointments, as there is no building for the spa. I went to the front desk and the woman told me to "walk to the fire pit." I wandered for 10 minutes and found no fire pit. There were no signs. And no pool attendants for me to ask. Zero staff anywhere. It was blistering hot out so I was getting faint. I also have 6 broken bones in my leg and cannot walk easily. I retuned to the front desk, very sore from walking. I asked for a golf cart to take me to wherever the spa waiting place was. And I also emphasized that they gave me poor directions and that the amount of walking for a handicapped person was unacceptable! They put me in a golf cart with maintenance worker who said after 2 minutes "I don't know where to take you. I guess I'll drop you the restaurant." So here I am again, lost. I see a spa technician in uniform who finally points out the bench near a fire pit where folks are supposed to wait to be called for their treatments and it could not have been less obvious! Hence me not finding it. At this point I had gotten a migraine, gave up out of frustration and pain, and lost $462 on my treatments. That night I killed a cockroach in the room and found another dead one on my shoe. I looked under the bed and saw dust and debris. It looked like it hasn't been vacuumed or cleaned in a month. One cockroach was MASSIVE and just hanging out on the wall!! And the toilet seat was half off / broken. Additionally housekeeping never came after we left our room for the afternoon and I had to call and ask for new towels. They came and took away our bath mat while we were at dinner. So we had to use one of the bathrobes as a bath mat. Do yourself a favor and STAY AWAY!!!! Yes, the manager was apologetic and refunded me a small portion as we left a day early. But aside from the manager, this place could not have been more unprofessional and uncaring. So incredibly disappointing as I was really looking forward to unwinding and relaxing.

I read the reviews and I had some skepticism before booking. While there were very many positive reviews, there were also some negative ones. To be honest, while I could understand some of the negative reviews (spices used in restaurant, some chipped paint in the room, outdoor paths stone and dg), these were minor issues. If you are looking for something to complain about, you'll almost always find it. Anything negative was far outweighed by the fantastic grounds, numerous soaking tubs, very comfortable bedding, and great restaurant. The spa was great too. We each had a balancing massage and thoroughly enjoyed it. My wife, who is a massage therapist, had Gabriel work on her. She said it was one of the best massages she has ever had. Quite unexpected for a spa massage. I loved this place. If the soaking tub needed to be a bit warmer, the maintenance staff that was constantly checking on the temperatures, would increase it for you. Everyone was super friendly and professional. We stayed more centrally, near the grotto, which was worth the extra expense. The desert rooms are farther away from most of the tubs, pool, spa and restaurant (six or seven minute walk), which might bother some. The yoga dome is closer to those rooms though. I will definitely be going again. If you are looking for a place where they wait on you hand and foot, this is not the place for you. Everything is there, but you may need to get some things yourself. Two Bunch is a bit pricey, but in my opinion, worth the expense. A very relaxing and pampering retreat.

Room was dirty on check in. Asked three times to have it cleaned. They didn't clean the room during our entire stay. When we 1st checked to the room, we walked in the door and there was a big pile of pistachio shells someone had clearly left in plain sight. So as my girlfriend walked in the door she looked over and immediately said, "gross." Not the reaction I was looking for on a spa getaway. I politely told the staff and again at the front desk two more times. My girlfriend also asked to have the room cleaned. No on came - no towels - no turn down service. Nothing. On checkout the front desk apologized and gave me a complimentary bottle of juice. I guess that makes up for the couple thousand dollars I spent to stay in a dirty room.

Came here for a college reunion / birthday retreat and can honestly say that this was one of the most relaxing and bougie experiences I've ever had. Contrary to a lot of the reviews, I thought the rooms were spacious, the bathroom shower was great, and walls were thick enough that I didn't hear anything from our neighbors. Maybe we got lucky and there weren't parties going on nearby? And as for not having a tub, why do you need a tub when there are hot springs outside?! Lol The whole resort is super cute and the views from the hot springs are great. Service was impeccable, and you can order food directly from the hot springs. There is only one restaurant on site but the food is delicious! With our group we managed to try pretty much everything on the menu, and everything was delicious! I enjoyed the art related activities and yoga. Took off one star because alot of the activities and massages were not included.

Luxury quiet. One of the most valuable hot spring in California. Good for couples because they have private hot spring. Only little matter is food. They have restaurants but sometimes want different food.

Two Bunch Palms offers a kind of organic opulence. If you are looking for gold chandeliers, this is not the place for you. If you are looking for natural beauty and a comforting vibe, a stay here will calm your spirit. Walk. Look. Listen. Soak in the mineral pools and eat truly nourishing food. My daughter and I drove in stressed, and left smiling. If you are looking for something a bit different from the typical American resort, this just might be your thing. We will be coming back with a larger family group.

Great pools...ok facilities, beautiful grounds, terrible management, delicious but overpriced food, surrounding location has no restaurants and is sketchy, GREAT sound baths at night in the dome, terrible ones (sorry!) in the morning (avoid).

I went a few years ago when it was a little less pricey. It was overall a good experience. Good healthy food, yoga, some ethereal fun, and kind people who work there. I am looking forward to another stay here. I hate when I see negative people give negative reviews. It's not a 5 star If you want 5 stars go to the the four seasons. It's a healthy spa like experience getaway.

I was completely disappointed in this place. The grounds are nice but not what I was expecting for the price. I have stayed at other resorts that are 100 times better. My first room air conditioner made a horrible noise and had to keep it off and the TV didn't work. This is a $600 dollar a night room. They move me to a smaller room and just not happy. Other great places to stay in Palm Springs area that are much nicer.

This place has a huge chunk of my heart! The property is beautiful with so much to explore, the staff goes above and beyond (mostly) and the pools are blissful. I went during the off season and it was normal to not see people for hours! The staff was great except when we dined in at the restaurant. Every time they were attentive in the beginning but then they just abandoned us. Every. Time! It was a running joke between my girlfriend and I. So that's why I gotta take a star away. The communication through text was tricky. At times we had to ask multiple questions because nothing is labeled. Not the pools, not the reception, not even the front entrance. Which gives a nice minimal vibe but also is tricky for first timers to navigate. I love being able to take a golf cart ride everywhere. The food at the restaurant was delicious. Highly recommend the vegan key lime pie and jicama tacos! We couldn't figure out how to order off the pool menu and of course there were no instructions. We loved how there was so much empty space to contemplate life and relax. Our view from the room was gorgeous, very much in the middle of the desert with natural elements having the "right of way". There'a multiple trees this property has built around. It's amazing to see! With the nature taking precedence, that means there's an abundance of wildlife and insects. Yep, wasps and cockroaches. In the daytime, wasps were the enemy. During the night time, the roaches were out. They were more of a nuisance than a vacation ruiner. If we want to spend time in nature, we gotta accept these not so glamorous parts too. The pools were amazing, we always found a beautiful place to soak. We discovered that the grotto is a vortex only after having a blissful night soak. I do agree that the pools should be cleaned at a time other than 6-8 which seems inconvenient for those wanting to get an early soak in. Speaking of pools, we did notice that there were a lot of abandoned alcohol bottles, dirty towels and plates from people that had clearly left. They were never cleaned from what we saw. And remember, it was the slooooow season. I think that's somewhere the resort can improve. I enjoyed the tarot readings and angel messages I received during this stay. I feel forever changed and can't wait to return. Shoutout to Jose at the front desk! He made our time here especially great.

My synopsis: I went back and forth on whether or not i loved it, but ultimately I would go back. Rooms: I hated the rooms. They were dark, grey concrete and it felt cold and dimly lit. They also didn't feel clean. The showers had rust in the window sill, and you could see caulking. I immediately instacarted slippers and shower shoes from Walmart, that's how uncomfortable I felt in the room and shower. When we got to our room I was realllllly skeptical that this was going to be a good experience because the room made such a bad first impression on me. We stayed in the "springs" portion of the hotel. Very conveniently located to the restaurant, spa, and pool, but I swear the building is made out of old cinder block felt like concrete bunkers. Idk if newer rooms have this vibe. Our room was never serviced. As one other person pointed out, this is crazy for the price point. Service: The service was mostly good but could be improved. Front desk was like kind of bad attitude vibes, 20% of the interactions. I don't think anyone would walk away thinking this is the best service they've ever had, but it was decent and there were a couple of people who stood out. I was only offered Pool service on our last day, and it was a day that the resort was slow. Otherwise no one ever tried to come take an order from me by the tubs. I wish there had been more poolside service. Sometimes plates or bottles of alcohol sat for a while by the pool after being abandoned, before being cleaned up. Food: The food was good and healthy. Nice clean options, which felt great. So happy they have decent complimentary coffee. Drank a ton of matcha lattes. Cocktails were good, speciality drinks were good. Only one restaurant but enough menu options to keep you occupied and satisfied. I felt like some of the flavor combos were odd and I hated the veggie bowl ( a bit out of season for May), but that was my only complain. Everything else was good. Spa: I had a deep tissue massage that I felt was just over priced for the quality but, it's a resort ‍. I had a body scrub that I thought was phenom and left my skin so soft. Overall spa facilities are cute and conveniently located. An important thing, the person I traveled with had experienced sexual trauma in her life. She was u comfortable to get a massage but felt comfortable with a couples, so we called ahead of time to arrange a couples massage so that we were in the room together. When massage time came, the MTs had no idea we were supposed to do a couples and said they couldn't because hot stone had to be in a certain room. The resort not carrying out the request for couples massage as they said they would made put this person in a situation she was not comfortable with. Vibe: The most casual resort I've ever been to. People went everywhere, including dinner, with their robes on. There was no pressure to "dress" or have a resort fashion contest or put on make up. At first I was like why are these people wearing robes in a restaurant, but then I actually ended up loving the relaxed vibe because there was literally no pressure to look any kind of way. Added to the relaxation factor. Also loved the palms and plants everywhere, it made everything feel natural and made you feel connected to the desert / nature in a grounding way. This is 100% part of the appeal and why I'll return. Overall resort: I am obsessed with the grounds. They are beautiful and well maintained. So many interesting plants and flowers to walk around in. Loved all of the textures and finishes chosen for this place, except of course in my room . We spent the vast majority of our time outside and loved it. Something was always lacking. For example, one morning the espresso machine was broken, so no lattes or blended drinks. The next morning the computer was down so no orders in the Twine restaurant (where you go to grab coffee and takeaway breakfast). One morning there were no bagels If you wanted to order one. Just small inconveniences that were kind of ever present. We got dressed and ready to go to a class that we showed up for and no instructor was there. We were given no notice that it had been cancelled, when we went to the front desk, they told us. It was super lame to not get a heads up. I think it's a very casual, good resort experience that is overpriced for the service level, cleanliness, and rooms. Great place to relax, but not the bougiest or nicest feeling place I've been. Minor note, but maybe not minor , I saw a rat coming out of the trash can Area by the restaurant. That was obviously extremely off putting. I'm trying to be not so grossed out about it because everything is outside and it's in the middle of the desert, but I've never seen a rat at a hotel or resort before.

It was a nice drive up to the desert. We came into the resort they were very welcoming. The resort is well protected with the security in the front. We arrived at 12 and requested an early check-in. They were able to accommodate us to 1 o'clock check-in, which is very nice, we had an amazing lunch. We ordered several dishes. One of my favorites was the green harissa Shakka. Once we checked in which was a little bit tense as they had only one receptionist and several guests coming in, we were able to book our massages for the day and we reserved the mineral water pool for an hour, which was delightful after the massage we relaxed and had an amazing dinner again the chef is really spectacular the next day we got up we had a yoga class and then we had a full wrap treatment which was amazing definitely recommended. Thank you so much for a relaxing experience.

My wife and I went to two bunch palms for our anniversary based on several recommendations. Sadly, the recent increase in 1-star reviews of this place is completely warranted. We stayed specifically at one of the spring king rooms because we didn't want to constantly walk to the main springs area (and it was also close to the self parking - thank goodness, I'll touch on this later). However, there were never any clean towels in the main area, so we had to resort to using the two provided towels from our room. Unfortunately, using our towels from the room was a huge mistake because their communication is a joke. I texted them several times requesting towels and they never followed through. They didn't even acknowledge my first request! They did acknowledge my second request but they never followed through, so I don't know what's worse. You can only communicate with them through text and they are not responsive at all. We had to reuse our towels for our entire stay (both for taking showers and also for the hot springs pools). Don't get me wrong, I'm all for conservation, but I do expect decent communication at a supposedly upscale (at least in terms of money) resort. Either they never restocked the towels or other guests were getting to them before we could - either way, I can only conclude there must be a national towel shortage going on. Getting to the room: the rooms are surprisingly small, but I don't mind that. What I did mind were the several dead bugs in the sheets. There was one dead mosquito and two other insects that I didn't recognize. I understand that it's the desert and the middle of nowhere, so I should expect to find bugs in the room (yes, there were more than several live insects in the room as well), but I don't expect them to be between the sheets sharing the bed with my wife and me. This makes me wonder what kind of attention to detail they lack in other areas. These insects were found immediately upon check-in at 4pm (I wanted to take a nap before dinner) so it definitely wasn't us who let them in. Also, this room does not have a TV. I didn't know that this place was meant to be a "digital detox." This isn't a knock on them - I'm just providing info so others won't be unpleasantly surprised. The self parking - I'm glad that they changed from valet to self parking since we had plans in palm springs for every meal. However, when we arrived back from dinner at 9:10pm, the entire pathway to the parking lot and to our rooms were unlit. When we got out of the car, we were using our phone flashlights and saw two security guards chilling in their golf carts. There are supposed to be non-security employees that shuttle you from the parking lot to your rooms - however, we didn't see them a single time during our stay. Therefore, you have to text the front desk if you need a ride which would be fine except for the nonexistent communication! Anyway, going back to 9:10pm in the parking lot: it's extremely dark and we noticed the pathways aren't lit at all, so we ask one of the security guards if we could get a lift. He responds with "uh... okay" lol. On our way, we notice that they start turning on the lights at 9:12pm. We know the exact time because we were thinking how odd the time was. So if you're walking to your room between sunset and 9:12pm, I hope your phone battery isn't dead because you'd be walking in complete darkness. Sunset was at 7:34 so that seems like a lot of time for people to be walking around in the dark. I think I would be more understanding of the complete lack of customer service if it was during the peak season - however the hot springs pools were empty for the most part and the yoga instructor (there were only two students at the 10am class) mentioned that this was one of the least busy times of the year. I've had more interaction with Airbnb hosts than with the two-bunch-palms employees, and I only speak with Airbnb hosts during check-in and check-out. I will say that the pools were relaxing but unfortunately, the temperature was warm and not at all hot, and I prefer hot springs with higher temperatures as with other hot springs that I've visited. I've stayed at less expensive places with world class customer service, I've stayed at more expensive places with world class customer service, but if I had a nickel for every expensive resort that I've stayed at with worse than motel 6 customer service, I'd have a nickel from two bunch palms. Stay away from this place for special occasions and treat yourself to somewhere that's actually worth it.

Two Bunch Palms is not worth the value. It's a gorgeous property, and the restaurant staff is sweet- but what they charge you for resort fees, the small rooms by the grotto, food prices, etc. does not align with the five star prices they charge- note they are NOT a five star resort- but their fees and prices are arguably more than some I've stayed in across the world. I have no issue paying for quality food, service and hospitality, unfortunately, this was not that. Note the 24.00 cappuccino (they only pour one shot, not the standard double shot pour at most places) and when I asked for a double cappuccino they charged me 5.00 per extra shot. There is a 20 percent restocking fee for their mini bar in addition to the already high mini bar item prices. Be aware- this is a massive property- but there are only ten rooms close to the actual mineral pools and restaurant - which we stayed in, and which they charge almost 600.00 a night for a very small room. I can't imagine the people staying on the other side of the property and having to walk ten min to all of this. Their coffee bar is still "closed for covid" but doubles as a waiting area for their expensive spa treatments- note there is no actual spa building- they literally put you in the lobby of their closed coffee bar before treatments (200.00 for a 60 min basic massage). You also need to request cleaning service every day- they say this is because of covid, but at this point it feels like yet another excuse to save money as it's May of 2022. We woke up to ants in our room from leftover food from the night before- we had to order at the bar and bring to our room in boxes- they offer no room service, and there are not other decent dining options in the area so make sure you're ok to dine at their over priced restaurant every night. If you can afford this place, do yourself a favor and stay at Sparrow's Lodge in Palm Springs- which has excellent hospitality and management, and doesn't over charge you the entire stay, is much more charming, excellent value and better food! This place would be incredible if they actually lived up to the value of what they market and had top down management truly focused on the small details rather than trying to make a quick buck here and there. And as they are in transition and seem to be trying to build on the property, allowing their prices to reflect that, rather than making the guests pay for the renovations, lack of full facilities and staff, etc. it's just not acceptable to charge five star resort fees and prices but truly not have the experience, amenities, and accommodations to warrant their prices. There are much more charming and exclusive properties for the price of what this place charges.

After a demanding couple of months at work, we opted for a getaway to the mineral hot springs at Two Bunch Palms. Lupita and Jose were incredibly helpful in booking our accommodations over the phone, patiently addressing all our questions. Upon arrival, Ezekiel kindly escorted us in a golf cart, carrying our luggage and guiding us to our room. Swiftly changing into swimwear, we discovered the resort was at full capacity, yet finding an open hot tub or pool was always effortless. After a relaxing hour of soaking, we headed to the restaurant for a somewhat mediocre lunch. Exploring the property surrounded by beautiful palm and olive trees, we noted the predominantly dirt, gravel, and sand ground - a consideration when choosing appropriate sandals. Despite a pleasant pond and a grassy area with ducks and lounge chairs, an unpleasant smell prompted a quick departure. Returning to the concrete pools for a couple more hours of soaking, we then prepared for dinner, opting for casual and loose attire for the sound bath afterward. Dinner was enjoyable, with our server Janet recommending the delightful vegan lasagna and the decent braised short rib. Racing against the sound bath start time, Janet called Ezekiel, who promptly transported us to the dome. While the sound bath was relaxing, the thin and flimsy mat, along with the pervasive smell of shoes, detracted from the experience. The leader's unclear words were a downside too. Although we initially planned to soak again, post-sound bath fatigue set in, leading us back to our room, where we ordered ice cream from the restaurant and turned on Netflix. Justin, a delightful staff member, delivered our ice creams after hours and engaged in friendly conversation, concluding our night perfectly. Despite the sound bath's shortcomings, we thoroughly enjoyed every minute of our brief trip to Two Bunch Palms and look forward to returning!

First time at TBP was 30 years ago, have been a regular guest since but hadn't been back since Covid. Over the years the place grew tired and rundown and definetly needed a refresh. But instead of a refresh, what it got was an exorcism, which stripped the soul and character out of what used to be a very cool desert hideaway. The remodeled areas are now bland and tasteless. Many of the rooms haven't been touched in years and our room had peeling paint, a faulty AC and was dirty. Grotto pool is still amazing, although the greenery that surrounded it is gone. Did a sound bath which was cool and the food in the restaurant (decorated like a lobby of a Holiday Inn Express) is quite good.

I recently had a short stay at this resort, and I don't think I'll come back. The positives: +The grounds are very pretty, with a lovely variety of gardens and a good chance of seeing wildlife +There are a variety of pools to enjoy - a cold pool, a warm grotto, and several private concrete and teak tubs that you can reserve for an hour or so +The maintenance staff were very friendly, and in addition to maintaining the grounds perform temperature checks on the pools, including giving the private tubs a top up of very hot water upon request +The restaurant includes several vegetarian, vegan, and gluten-free dishes, and a variety of alcoholic and non-alcoholic beverages, making dining very inclusive +There are a lot of wellness-oriented classes that guests can take +This property was very quiet and calm - much appreciated There were also a few let-downs: -I wish I had read reviews properly because I didn't know that this resort was also a gated community. I find it off-putting that the locals cannot purchase day passes or come dine at the restaurant -Check-in time is at 4pm - a little later than I'd like. However, most hotels and resorts will let you hang out in the lobby or at the pool with a welcome beverage if you turn up early. It looks like here, they won't even let you in through the security gate, which is pretty miserly given this is in the middle of the desert -Beyond the plentiful trees and gardens, the grounds look pretty run down and dated. This is not a dealbreaker - the focus for my stay was on the pools and gardens, but for such a high price point, I would expect a new coat of paint every now and then and for rubbish and discarded towels/robes to be picked up regularly -My room was fine, but again, a bit run down and in need of a refresh. Chipped and mis-matched paint...I made the mistake of looking behind the headboard and saw inches of dust -The menu is confusing - the menus include items that start being sold at 6.30am, 7am, 10am, and 5pm, and stop being sold at 2pm and 5pm. I was so busy trying to decipher the menu that I didn't notice the considerable surcharge for delivering the food to our room. The food was fine, but not great. -Items from the mini-bar are clearly labelled, but in addition to paying the considerable upcharge if you purchase an item (which is standard and fine), guests can also expect an extra 20% "restocking fee" -For a resort in the middle of the desert, I was disappointed that the rooms did not include complimentary water, which is standard at even the cheapest of hotels elsewhere. Drip coffee is offered for free in the morning for a few hours, but there is no in-room tea or coffee. A cup of tea will cost you $7. -For a resort that encourages people to lounge and which features long sandy, gravel trails, it would be nice if the resort offered slippers or slip-ons (again, standard at other kinds of resorts and spas) -Giant eyeroll to the couple who decided to light up in the private pool next to mine, way to be jerks -In the space of about 24 hours, I received FOURTEEN emails or text messages, including pre-check in, reminders for spa services, begging for reviews and to take surveys, and then nagging me at the end to let them know when I am checking out. Don't make me do homework for you when I'm supposed to be relaxing, gross This was a long review! In summary, the nature and pools were lovely, but this is a resort that charges luxury prices and for every little thing, while not really delivering either a chill/casual experience or an upscale/market one. I'm glad the folks who like it, like it!

We have been here a few times prior to the pandemic, last stay was was in 2018. Things have changed since. Honestly, it's not worth the price anymore (we spent over 1k per night). There are too many people talking loudly, no staff around to control the level. The food is over priced for the quality, classes are okay, massages are a negative. Mud bath is a cool experience. Rooms are not worth the price at all; omg no room slippers provided, which is necessary because the room floor is crazy cold. Overall, Really the only great thing is the hot mineral water but, for the price I'm sure you could go to a nice spa for half the price. Oh yea, customer service is great. Sadly, we will not be returning... on to the next.

First the pros: The açai bowl is great, so tasty! But only if you get it close to breakfast - get it in the afternoon and it doesn't have the same amount of fruit or toppings and it looks terrible. The pools were not as potent as other hot springs I've been too - hardly ever a "smell" (if you've been somewhere like Ojo Caliente then you know what I mean) water didn't feel any different (sometimes hot spring water feels "silky", or makes your skin tingle etc. and all of the springs were the same (they promote low sulphur, higher levels of lithium). Definitely didn't notice a difference after quick dips, but longer lengths spent in the pools (60-120+) resulted in a relaxing physical exhaustion that felt very nice. This clearly was the highlight of the trip. As for cons, here is the review I sent to the venue upon being solicited for one: Before arriving I requested the mini-bar be emptied as I was travelling with a friend who is sober. They told me it would be $30. I emailed back to inquire why that was the policy, and what happens if one of the guests is sober? I didn't receive a response. The fridge remained full on arrival. Multiple emails went unanswered in the booking stage actually, and I would have to follow up again and again. I felt this was a bad sign of what was to come. The man who checked us in was extremely rude. After checking in, I tried to call and text the front desk and didn't get a response. After about 30 minutes, I went to the desk to speak with him. Politely notified him there were some issues with the room and asked if I could get them addressed. He acted flustered from the very beginning, defensive and rude. My guest and I had arrived at the hotel around 2:30, and we weren't expecting to check in yet but I had been travelling since 6am EST to get there and was hoping to be able to walk around or use the pools as it says pools are available for use after 2pm on day of arrival. He said we were welcome to go for a walk, and didn't offer use of the pools etc. We went for a walk and didn't check in with him again until he texted us that the room was ready. He texted at 3:45pm. Later, when I went back to address the issues in the room, his first response was to BLAME letting us into the room at 3:45pm on why there were no robes in the room, why the toilet seat was falling off, why the beds were saturated with wet spray. There were other guests in the office as he chastised me and said that "this is what happens when you do people favors and let people into the rooms early." I responded "hold on, it was 15 minutes early and we never asked to be let in before 4pm. I have been up since 5am EST and don't care why it happened and no one, including myself, should be blamed, I just want the issues fixed so I can rest and get on with my vacation." And I walked out to avoid further conflict. Someone showed up to fix the toilet within 30 minutes, and took almost 45 minutes to fix it, eventually having to go get a new seat. This was a huge waste of my first night of vacation, time consuming and annoying. He constantly complained that there was barely enough light to see in the bathroom, and I agree - the lighting was one of the WORST parts of the stay. The bedroom lighting was ridiculous (room 6), and the bathroom was even worse. I was so frustrated by the time I went to bed I almost booked a new place to stay in the area and left. Other issues: You have to request. the room be serviced. At around $600 a night, this is insane. We requested twice, and twice it didn't happen and we had to call or text the desk again. It's ridiculous at that price to have to request your bed be made, request fresh towels, and request to have your garbage emptied. Some days, there was no pool service at all. The other days, it didn't start until 10am. People's garbage, dishes, and towels would remain on their long-vacant lawn chairs around the public pools for hours without being removed. The pools are closed from 6-8am? This is terrible for early risers who want to enjoy a warm morning in the water. Why not 4-6 or 5-7? Beer bottles and cans, and other garbage were strewn among the plants/trees and even just on the walkway. The lunch and dinner menu were lacking and no good restaurants close by. Charging $1 for a dribble of oat milk in your coffee is insane. Rooms did NOT reflect the online photos - pictures made them seem much nicer, more colourful, and filled with natural light. They feel like caves. Do NOT travel here with mobility issues - the beds are torture to get in and out of, at least the ones surrounded by a thick wooden ledge. The Springs rooms are so loud, right beside main road. I was told I wasn't allowed to park behind Springs rooms, and found out later that wasn't true as there is a sign PAST the Springs rooms parking lot that says "guest parking ends here". There is no closet. There are no drawers. The lunch and dinner menu is lacking, everything is overpriced.

It is baffling to me how this "resort" is considered 4 stars. - the one restaurant on site was as loud as a cafeteria with slow and unknowledgeable wait staff - the menu was limited to food that seemed to try to include a minimum of 30 spices in each dish. It was impossible to eat anything simple and healthy. I asked for the salmon on some lettuce so I could try to make a salad, and I received a half-order of salmon on two wilted pieces of lettuce. The first night I had a very small piece of chicken presented on bread plate. - we sat at the "Cool Pool" the majority of one day, and there was never staff around. Dirty cups, napkins and dishes were piled everywhere all day and you could see cockroaches running around - when I did have an opportunity to speak to the server that barely made an appearance, she was straight up rude when asked if they had any smoothies - we could here everything the people in our neighboring guests were saying and playing music way into the night - the spa services were absurdly priced for what was offered - when sitting in the thermal springs, there was no staff nearby as a guest was on her cell phone on speaker and filming others in their tubs, so the guests had to deal with it - no coffee maker in the rooms meant we had to get up and immediately walk 10 min up hill to the "breakfast building", which was a tiny little building with barely any choice in food as well This place was definitely not 4 star, not worth the money and I do not recommend going here if you wish to relax. The Ritz Carlton in Rancho Mirage or even La Quinta is a million times better

Unique, peaceful and healing. The food was delicious! We did the wine tasting - highly recommend that. And the angel card reading was powerful

I'm actually shocked by the lack of professionalism and hospitality at this place. It's beautiful but it feels like it's the first day of work for every member of the staff. No one knew the answer to any question or were willing to help find it. The restaurant forgot about us and forgot half of our order. The water from our room's sink was cloudy and undrinkable. I was hoping this could be a regular spot to visit in socal but at every turn, we were completely let down. I travel a lot and this was one of the worst experiences in terms of hospitality in quite a while. Desperately in need of new management.

Such a special place! The energy and the vibes from this place is something else! I felt very calm, happy and enlightened. They also have multiple activities, including tennis court, basketball court (they provide all the equipment) giant Jenga and other stuff. They have activities including sound bath massage, 3 types of yoga classes, wine tasting, tarot reading and angel messages. The whole place has a mysterious natural vibe with corners that have different things to do and look at. My favorite part are the hot baths with natural hot springs and you can go to these baths any time you want during the day and night! I definitely recommend going to this place.

This place is 100% worth your money. Yes it's on the higher end side but if you are looking for a weekend getaway in which you will be pampered THIS is the place. First of all every area is picture worthy. The pools are open 22 hours, so you can catch a late dinner, or do their Mezcal/wine tasting and then relax by one of their thermal tubs/pools The best part of this place is that you can either choose to do nothing but relax and get a tan or sign up for their fun resort activities. You get the best of both worlds.

The most chill. I enjoyed the lack of oversight. It was a resort that thrived on responsible guests. There was attention to detail in all the right places. Having the tarot rewinds and paint/wine experienced in the glass house was so gorgeous and something I'll never forget. The jacuzzis were so comfortable, warm and chill. Loved all of it

NOT worth the supposed 4-stars it's given! I went on a girls trip over the weekend here thinking that it would be a relaxing trip, but it was a nightmare from start to end. First, we went during the summer which is their slow season and we assumed that since it was in Desert Hot Springs, each room would be equipped with high powered AC systems. We were wrong! Our room (which was a 10 minute walk away from all amenities) had the tiniest AC in it. The AC barely blowed out any air so we had to suffer with a hot room our entire stay. I texted the front desk that our AC was not properly cooling the room and they did not help at all. Keep in mind the weather reached 115 degrees outside so you can only imagine how hot our room was. It was unbearable and unfortunately I suffered a medical emergency during the night as the room was too hot to sleep. I ended up being diagnosed with heat sickness due to not having proper AC in our room. Second, the hotel prices are ridiculous and will charge you for every little thing. You need water during the heat wave? That will be TEN bucks! The mini bar in our room was made so that we had to pay for any juice or water in the fridge, however, at other hotels, this is always free. Nice job only supplying a room for three people only ONE water bottle. We went to visit the Twine room cafe and was met by an extremely rude worker. She failed to mention that there was a complimentary coffee bar for us so we paid for coffee only for the free coffee to be right behind us. We ordered a cold brew thinking that this rude cashier would make it as there was a whole bar set up behind her and NOPE! She just gave us a can. We also ordered a juice which was also bottled. My friend ordered a chocolate croissant which was extremely stale. Can you believe that we paid 50+ for this small amount of items? We were super bummed out feeling very scammed. That cashier that works there needs a lesson on customer service. The restaurant was a joke. We walked in and we're immediately seated which was nice, but it took 20 minutes for us to be serviced. So we sat there for 20+ min in a dead restaurant with servers walking around us and completely ignoring us. Mind you there were only 8 people seated during this time, so they were not busy at all. Then when we finally were able to put our orders in, it took them another 30 minutes for our food to come out. When our food finally arrived , it was DISGUSTING. Pasta was room temp, almost cold, and my friend's chicken was burnt. Each plate cost 30 bucks for the most mid food ever. I could've gone to McDonald's and got food with more seasoning. Our check ended up being about 200+ which I promise was not worth it at all. The cold pool was fun to cool off in, but there were no workers to help service the pool. There were a bunch of leaves and trash in the pool and I had to grab the net and clean it up myself. If I'm paying 500+ a night, I would expect the workers to at least clean the pool up for the guests. The next morning, the pool was completely infested with bugs! The workers just stood and watched and walked away. The workers here are a complete joke. During the day we decided to take one of their tarot reading classes which was a HUGE mistake. We thought this would take 1 hour, but ended up taking 3 hours due to how crowded the room was. There should've been a limit to how much people can be in the room. The class was unbearably boring and there was no order to who was read. Of course my group ended up being the last to be read. Some people in the other groups cut in front of us to be read. What a waste of time. The service from most of the workers were was terrible. I felt very uncomfortable from how rude they were. It's not rocket science to understand how to treat someone nicely. Please do better. Now for the positives, Ezekiel, Marcos, and John were amazing! Ezekiel was our golf cart driver and gave us a ride to wherever we needed to go. His customer service was amazing and always made sure we had the things we needed to have a great time. He would bring us ice to cool down and pretty much stuck by us our whole experience. He definitely was an amazing person and made our experience a whole lot better. John the security guard also was very helpful when we first arrived. He made sure we were all set which we really appreciated. Marcos serviced us at the restaurant and was super amazing! He kept apologizing for the long food wait times but made sure we had a good time. He was still new but even he had way better customer service knowledge than anyone else working in that restaurant. All in all, I would definitely avoid this place at all costs. If you love unseasoned food, rude people, overpriced goods, or genuinely hate yourself, I say go here! I would send my worst enemy here because I know they would have the worst time.

Hadn't been here for a few years. Very disappointed in their restaurant. They were out of everything. My food was nothing special. Appears that their energy has been spent developing their grounds. Unfortunately we have no desire to return here.

It's been a while to come back to this place after the Covid pandemic. It's always awesome to stay here:) First I was little nervous before going there as I read some recent negative reviews. But nothing like what I read through those reviews happened while I stay:) First, I love the fact that they invested more to expand the facility!! More tubs, rooms, and other services (yoga, etc). I really enjoyed all the tubs as well as the relaxing environment:) I was also happy that the staff members were always checking to see if there's enough towels, any garbage left, as well as the temperature of each tubs!! They also check customers to see if they need some help which I feel really great:) All the staff members were so nice and kind as well!! I spent 2 nights and it was worth it for sure. If you like jacuzzi, tubs, relaxing environment, you should go:) Definitely will come back again more!!!!! Thank you for staying awesome as I wanted it to be:)

Where do I start? I am staying in Palm Springs for month of March, my family gives me a $250 gift certificate from Two Bunch Palms for my 67th birthday. WELL apparently you must be an overnight guest to use the certificate? This not mentioned in any way when purchased. No one picks up a phone there so I am texting back and forth someone, no clue who. After many heated texts he or she tells me to call outside service they use for gift cards for a refund. I call and they tell me it is non refundable! I am back to square one, a useless $250 gift card. I was also planning in booking the most expensive spa experiece but they don't care I guess. I would avoid this place if I were you.

What could have been a glorious weekend at a posh 5 star desert hotel with natural hot springs turned out to be a little disappointing. We opted for the suite upgrade, with its private courtyard with a large redwood hot tub and another private courtyard with a daybed. Once the engineer came by (the following afternoon) we began to enjoy the hot tub. Here's why I give it 3 stars. 1. Restaurant is over priced and at our first dinner the piece of sea bass was over cooked and dry and the pasta was over cooked and not very tasty. 2. After the mediocre dinner we did the soothing sound bath, looking forward to a delightful soak in our private hot tub under the stars. Except. Even though we let the front desk know our tub needed the temperature checked, they forgot to send the engineer and we did not get to have our private hot tub after all. The reason we upgraded wasn't paying off. 3. No room service until after 10AM so our plan to get up and head to Joshua Tree before the crowds turned into going to the hotel restaurant for a sit down breakfast. The view is to die for so that was a nice turn of events. But again we were disappointed. 4. The two items we wanted from the menu were not available and the shakshuka we ordered was luke warm. My poached eggs were perfect as was my $8 bagel! 5. Dinner the second night again was disappointing. Very high prices for mediocre taste. Next time we will opt for a Mexican restaurant near by. 6. A 5* hotel should have a tea/coffee service in the room. In this suite there was small bar counter with $9 bottled water when there is filtered water the hotel could easily supply for free to all their guests. 7. Housekeeping made the bed and left new towels. They did not take with them or refill the used glassware and debris on the countertop in the wet bar. 8. There is a large closet but no shelving or drawers to store your folded clothes and underwear! I ended up using the open shelves above the wet bar. And my husband ended up living outside his suitcase. 9. It turns out the hotel has a new chef and that is why they were having so many issues in the kitchen. The salad on night 1 was huge and delicious (the only thing we ate that was great) and the salad the second night was good but tiny. They do need to get their kitchen to be consistent. I give ***** to the staff. I have to say the staff here is amazing. Everyone we met has been friendly and helpful. Here's a shout out to Cortney, our server and Chris the bar tender who started his job here last night. And to our spa massage therapists, Gabriel and Noemi. Who were incredible. What would have been nice is when our hot tub was neglected, and after we let them know the pasta and fish were over done, instead of offering to finally send the engineer at 9:30PM to check the temperature on the tub and inform us there's a new chef and they're still getting it together, the hotel could have offered us something to make up for lacking in these areas. Upon leaving a staff engineer asked how our stay was. I told him all the people were amazing but there were places lacking for a five star, especially the restaurant. He said he'd been hearing that a lot lately and mentioned they recently changed the entire kitchen staff. When checking out, no one at the front desk asked us if we enjoyed our stay. Maybe they knew we didn't and that's why they didn't ask!

I had a great weekend and came on a gift voucher that included 2 nights stay and 2 deep tissue massages that I won at a silent charity auction. Massages were great and my room was peaceful, my stay restorative. Weekend was lovely. Until someone (probably at the front desk?) tried to charge $10,000 in 6 charges to the credit card I put on file for incidentals. Thankfully my credit card declined the charges but this also meant having to cancel my credit card due to fraud right at holiday gift-buying time and time wasted on the phone with my credit card company who notified me. Definitely left a bad taste in my mouth. I wanted to go back for a weekend trip in the future but this definitely changed my mind. (Update) Ok and it gets worse...so I called Wednesday and asked to speak to a manager about the charges and was assured someone would call me back that day. No call. I called again today and at first the manager denied the charges then when I told her to look at the declined charges she found the transactions. Her response? "Thanks for bringing this to my attention. I'll look into it." No apology, no attempt to reconcile the situation or accommodate the fact that I had to deal with the fraud from my credit card standpoint. If this were a $20 motel, sure, I get it, but when you are charging $10,000 to someone's credit card without notifying them and then not even apologizing when they catch your error or doing anything to make it up to them that's TERRIBLE customer service and not a sustainable business model. I certainly won't ever return, but now I'll make a point of telling all my friends and family to avoid this place so they don't have to deal with the headaches that I did with not so much as an apology.

They do not honor their listed specials. We tried to book the February retreat: "Mini Retreat Package We're here to make self care as easy as possible. Stay 3 nights through February on our all inclusive Mini Retreat Package" ....only to be told after booking it would not be honored and was only valid for 1 3 day period in February, despite that not being on the website. We ended up cancelling the reservation. Do you really want to give a dishonest organization your money?

First time I visited was during Mother's Day weekend. Beautiful resort. Clean rooms. Friendly staff. I didn't book any treatments but I really enjoyed the workshops that are included with your stay. We attended some of the spiritual wellness workshops and I left feeling so good! The mineral springs and pool were very refreshing. We took a stroll around the resort and a couple nearby trails and it was relaxing. We had dinner our first night and the food was divine. The cocktails were refreshing. The following day was Mother's Day and I was disappointed to learn the restaurant was ONLY serving a Mother's Day buffet menu at $75 per person. We had intended on eating light that morning/early afternoon while lounging at the pool before heading back home. For a place like this, it seems unreasonable to not have any other options available for guests... a limited snack menu would have sufficed. Aside from this, I look forward to returning and I hope the regular menu is available on a non-holiday Sunday.

One of the most incredible hotel experiences I have ever had. Staff were all incredibly friendly and helpful. Loved the restaurant - perfect for all 6 meals we enjoyed there. The pools and hot springs are WONDERFUL. Best massage I have ever had. Truly... my new favorite place.

Caution, if you have a reservation! Call ahead and make sure that they will be honoring it! They have overbooked and did not honor reservations after our arrival. If I could give zero stars, I would

We came here for a birthday in August and had a fabulous time! The manager, Jose, was incredibly friendly, accommodating, and genuinely kind! He made our experience very special and we look forward to seeing him whenever we return! Definitely 5 stars for Jose! The only complaint I had was being overcharged for the nuts that were in our room (the menu said they were $14, but they put $18 on the bill). This was not the biggest deal but still was disappointing when the menu says one thing but you are charged more for no reason. The restaurant is also very overpriced so that was a lesson learned. Overall, we had a very nice and relaxing weekend celebrating my girlfriend's birthday! Thank you again, Jose! :)

With the exception of the website and Front Office staff, everything here is wonderful. However the website is perpetually glitchy and will inform you of special offers which will not be reflected in your cart when you check out, requiring a call to the front office. The front office will not answer phone calls, requiring you to text. They will again refer you to the website and argue with you when you explain the website is not working properly. The same with booking spa services. You text and are referred to the website, whose malfunction caused you t text for help in the first place. If you can persevere through the reservation and booking processes, your stay will be lovely. All other staff are solicitous and kind.

Don't walk away - RUN. I'm not even sure where to start. When I arrived and went to the various pools, I noticed that there was a thick, gray layer of slime surrounding the pool on the tiles. Maybe it was a figment of my imagination... NOPE. I ran my finger across it, and sure enough it lifted the disgusting, oily residue. All the pools were slick with grease and built up body oil, which only goes to show how little they clean the pools - the resort was not at capacity, so this had to be an accumulation of days, if not weeks. I was already feeling uneasy about my stay after noticing the pools, and my suspicions were confirmed after I found bugs in my room (even though I only had the door open to enter/exit twice). During my nighttime stroll around the property I discovered the hotel was overrun with roaches, and that's when I made the decision to flee after a mere 6 hours on the property. Getting my money back was a struggle to say the least - I was deemed hysterical (hello, Misogyny!!) for my panic attack, and they tried to fight me every step of the way. After they finally sent a refund, they sent it to the wrong card. You couldn't pay me to stay here again.