Two Bunch Palms

I had an amazing stay from start to finish. Everyone was incredibly kind, and the staff was very accommodating, which made the entire experience feel effortless and relaxing. The spa was wonderful, I had a deep tissue massage with Monica, and she was fantastic. Professional, attentive, and truly skilled. I left feeling refreshed and restored. Overall, a beautiful, peaceful experience and the perfect place for a much needed reset. I would absolutely return.

I have to give this resort two stars. The spa services are great, my facial was great. The mineral waters especially in the grotto are great. The rooms are mediocre for the price you pay for. My major complaint is how much money this resort takes out for incidentals . It's about one thousand to two thousand dollars. Also the rooms are too expensive. When checking out my card was approved but a lady at a front desk ran out to get us saying they were having some "technology problems". Which I don't believe. This resort is greedy. Now there are nicer hotels which are much cheaper with a spa in Palm springs. Do not stay here. It's outrageously overpriced for what you get. Wouldn't stay here again.

The resort grounds are expansive, well maintained, and beautiful with lush tropical/local trees/plants. Various ponds, streams of hot natural springs flowing throughout the grounds. Many, many different natural things to walk see and enjoy. Hot natural spring tubs and a full grotto/pool off the same as well. No kids allowed, very quiet. The rooms are nice…. But aging. The onsite dining needs improvement- the menu is horrible and has been changed/reduced over the years. Not very many options. Since this resort is very far from any other options for food and the rooms don’t have space to store your own food you are forced into eating at the resorts restaurant(s). They really need to update and expand the menu. Parking on site is hard to do unless you are starting in very specific rooms… otherwise you are relegated to the guest parking lot. Which is far, far from your room and seems like a construction site. Certain aspects need improvement but overall a wonderful experience.

I've stayed in some nice places that warranted $600+ rooms, but not many. So I know what quality and value look like. I am shocked by the prices and then, upon checking into your room, what you get for the money. NOT plush by any stretch. Cold tile floors but no slippers. Cheap patio furniture on the small slab. Thin walls where you can hear your neighbor's door slam. Everything is SUPER expensive. With taxes and their 5% "Wellness Fees", our stay for New Years Eve cost $635 per room. They had a fixed price menu for dinner at $125 and it was very basic. Who would put an expensive quality cut of meat like a Ribeye in a roasting pan? It was served dry with no au jus or gravy, no sides. I ordered a bloody mary and two bottles of water at one of the the tubs and it cost $40. There were no attendants taking orders at the tubs, no phones to place orders. I had to call reception on my cell phone. I ate a small bag of kettle chips with a beer from the mini bar and it cost $16. This is a funky place with many places overdue for basic maintenance (rotting wood in the structure where you enter the grotto pool, for example). There were holes in the cushions on the stone patio. Shame! All in all this was a very expensive weekend: more than $1,700 for two nights midweek while eating only two meals there. I would not recommend it unless money is coming out of your ears. For me, I'm not so lucky. This blew my budget for months. The tubs are cool, but I have one in my back yard, thanks. Funky and cool does not need to cost so much unless you are just trying to cater to Hollywood stars.

This place is amazing! The food is excellent, and the mineral baths provide the perfect relaxation. The classes are wonderful, and I especially want to thank Kerry Berman for sharing his incredible knowledge during the hike. Definitely sign up for the hike with Kerry- it’s well worth it!

This is my go to getaway. Tucked away far away enough from the hustle and bustle of Palm Springs. It's a complete tranquil oasis. It's never too busy or chaotic, I always find a private quiet spot to soak or enjoy the grounds. The food is nutritious and delicious and the offerings they provide daily are an amazing touch.

We first came to Two bunch about 25 years ago. We have just returned to stay here after a 10 year hiatus in Northern California. The original vibe here was all about the water, the treatments, and the desert get away. Times pass and things change. A few changes I didn’t care for. But all in all some things remain as they were. The hot spring pools, especially at the grotto, are still as they were. Very relaxing and meditative. There have been changes in the pathways that I found were not as good as before. For example, if you’re walking from a room in the southern part of the property, the path to the restaurant was a bit of a roundabout way. In our years coming here, I really didn’t consider it a five star resort. It wasn’t about having the plush room. It was a little funky, and that was the draw for the place with me and also celebrities. Most of the time spent was in the water soaking. We didn’t come here to watch 50 channels of television. So the rooms being a bit sparse was not a real concern. But in the time since we first began coming here prices have tripled. For the price of the room, they could have put a chair to sit in. The reservation process for the new pools seems not very efficient or formalized. They are also so close together that there’s not much privacy. We didn’t try them as we spent almost all our time in the grotto. The restaurant used to have a hideaway feel with pictures of Bogart and Bacall and a huge real wood burning fireplace. It also had outdoor seating facing mount Jacinto. The menu is limited but the food was good and very pricey. There was a “Wellness” charge on our bill. We didn’t get a good explanation of the reason for the charge. It would have been great to be informed of that by management rather than learning through a server. We asked to have it removed and they did. Two Bunch Palms is still a good place to go. The staff are friendly and willing to help even in a not so smooth sailing operation. I’m sure it takes a lot of money to run this property. So increases in prices are to be expected. We heard there are other places similar in the area, but we aren’t aware because we always went to Two bunch. I think we may explore more of the area, but I doubt that original experience of a secluded desert hot spring Hideaway is gone.

I’m not usually a hot tub or hot springs person, so when my friend suggested it, I hesitated. Looking back, I’m really glad I went. Soaking at night under a sky full of stars was incredibly relaxing—it genuinely made all my worries feel like they disappeared. We also had a Thanksgiving meal at the restaurant on Thanksgiving Day, and it was delicious and a great experience overall. That said, there were a couple of misses. I discovered the hair dryer in my room was broken late at night. I called and was told someone would bring a replacement, but I never heard back and ended up having to pick it up myself the next day. Also, I’m someone who needs coffee first thing in the morning, and I was disappointed that there wasn’t a coffee maker in my room (at least in the one I stayed in).

Second time visiting Two Bunch Palms and it was incredible. We asked for an upgrade and got a great deal for a room with our own soaking tub. The property is so relaxing and well maintained, and their restaurant is great. We love the wellness classes and areas to hang out and enjoy. The sound bath was so relaxing that we fell asleep. We also did the Pilates and tarot card reading in the past.

An account of my experience at Two Bunch Palms and is intended for review in connection with repeated incidents involving potential financial misconduct, inadequate service delivery, negligence, and a previously documented theft associated with your staff member. These issues appear to reflect patterns of mismanagement and present a possible risk to guests. I have been a long-term visitor of this property, having stayed more than seven/ eight times over approximately two decades with my mother. Historically, we selected Two Bunch Palms due to its reputation as a wellness environment suitable for guests with medical sensitivities. I am currently undergoing treatment for Lyme disease and lupus, and for the holidays and under SOT treatment, I sought a destination with reduced toxin exposure, therapeutic support, and close proximity to San Francisco to avoid extensive travel. Our most recent stay did not meet these expectations, and instead resulted in a series of events that compromised both wellness and safety. A previous incident should have served as a warning. After the opening of my first few stores, I returned to Two Bunch Palms as a stress relief retreat. During a spa appointment, the therapist identified as Tammy instructed me to remove my 4 carrot engagement ring and diamond wedding band during a hot stone massage. I complied. I fell asleep during the treatment and later discovered the rings missing. When I reported the theft, management, and I searched the room thoroughly but they insisted that I must have misplaced them myself. I was dismissed as mistaken rather than taken seriously as a guest reporting the disappearance of a very high-value sentimental item. Internal staff acknowledged privately that the therapist's former spouse had a history of narcotics-related criminal activity and was in custody, yet no protective action was taken and no report followed. Two days after I left to go home to work and after engaging an independent investigator both rings were located in the employee bathroom hidden inside a metal toilet seat cover dispenser positioned above the toilet. Their discovery confirmed that the rings were removed and concealed. She had finally admitted to hiding them in the bun in her hair and putting them there when security was called. Two Bunch Palms did not provide recourse or corrective measures in response. In fact, I had to pay for my own return & hotel night and all accommodations to retrieve them back from Palm Springs police as I could not trust mailing them. Despite this, once in 2021 and unfortunately November 25 2025, my mom and I returned with hope that the property had improved under its renovations. During our most recent stay, which occurred over the Thanksgiving, we spent over one thousand dollars per night including lodging, food, and spa services. The experience was marked by significant failures in service and billing accuracy (4 times!) Reservations and scheduled treatments that had been modified or canceled with prior verbal approval were charged in full. Restaurant and pool areas frequently lacked service altogether, often for days at a time. No orientation of the grounds was provided at check-in- our uber dropped us off in the dark and no one was there to show us to reception, leaving guests to navigate the property without staff guidance. Housekeeping services consistently arrived after 4pm in the afternoon or not at all. Mineral pools were visibly unmaintained, and several appeared unsanitary. Management representatives, including individuals identified as Nate, "Nicky or Mickey" (the one with painted on eyebrows) and Anita, provided contradictory information regarding billing and policy, and assurances were not honored. We spent more time dealing with Nate and Juan then we did enjoying ourselves. Being ripped off and then mocked feels awful. We begged for security footage and they would not give it because they knew they were in the wrong. When my mother, who is seventy-nine years old, attempted to dispute incorrect charges, we were directed to leave the property immediately, despite it being Thanksgiving weekend and despite the fact that we had no alternative accommodations available. The decision to remove elderly guests from a wellness resort after they questioned billing procedures raises concerns regarding retaliatory conduct, age-based hostility, and consumer rights. The accumulation of these events suggests misrepresentation of services, failure to maintain adequate care standards, disregard for contractual obligations, and potential liability exposure involving guest property, safety, and billing practices. At this time I am unable to recommend this property for guests seeking a safe or professionally managed wellness environment. More than one incident indicates that trust, accountability, and duty of care are lacking in a place that markets and promotes just that. It could be that they only take care of their celebrity VIP clients.

I really love this place, but I do have a few recommendations. First, there's a lot of wasted space in the rooms--there's no countertop area and nowhere to hang towels or bathing suits. We stayed in the 300s, and when walking from the tubs and restaurant, there were some areas with no lighting at all. There's also no real walkway from the parking area to our room, so we ended up tracking a lot of dirt into the room. The bed was extremely soft to the point that it hurt our backs, and the sheets and blankets felt almost plastic-like. There's also no ventilation in the rooms, so it got very stuffy. We had to keep the windows open just to feel comfortable. For the price, the room quality didn't quite match our expectations. That said, I truly enjoy the tubs and the overall grounds. The grotto is absolutely beautiful, and the property itself has so much potential.

Two Bunch Palms I'm enjoying a nice few days at Two Bunch Palms. The entrance has a little security house to let you into the compound. Overall this place felt pretty safe but check-in was so simple that it didn't feel like a modern vibe. It felt rushed without even explaining the facilities. This was our first time here and I feel like they should let guests know about the lithium baths, farm-to-table food, and also the many variety of classes for free. With high winds though some things got canceled for class-wise. The room felt like a little bit too old school they might want to update it! My favorite part though was the delicious food options they have. The interior of the main dining hall is great and feels cozy! If this could reflect the hotel rooms that would be great. Also, the room walls were paper thin, you could hear your neighbors when they talk or even turn on the television. Still, I probably would come back just because the food was delicious. Also, it was peaceful and relaxing. Didn't really stay in the room except to sleep.

We have been here two different times and we love it here! The property is well maintained and very clean. Both times we stayed in the Spring Rooms area and we love that it's really close to the hot spring pools! There's also some nice spa packages as well! Really nice place and very peaceful and relaxing!

Rates have gone way up. $275 for a massage? No. Two Bunch used to be very down to earth and the price reflected that. In their attempt to be bougie you get far less than it's worth. Check in is at 4 and check out is at 11. So you can't really book for one night. Rooms are shabby. "Quiet" Mineral pool packed without anyone monitoring to keep it quiet. Service is limited throughout the spa and they dont go out of their way to accommodate you. The place has lost its cool vibe and charm. It's a real bummer. This used to be a special getaway.

Absolutely Love this place! we came here for my husband's birthday and everybody was so nice from Alicia to Guillermo to the staff at the restaurant and also the young lady that gave my husband a massage. Lizbet, he loved his massage! Also want to thank Angela, finance manager who was overseeing our stay! Also, the food was so good. It was very light a bit expensive, but we don't do this all the time. Definitely excited to go back!

The fact that there are any reviews that aren't 5-stars about this place is genuinely baffling to me. My husband and I stayed here, both looking for a desert oasis and a relaxing retreat, which is exactly what we found at Two Bunch Palms. Nestled in away in Desert Hot Springs, this adults-only resort offers amazing spa services, full restaurant and bar on-site (loaded with fresh and healthy food choices), private and communal hot springs, and tons of daily classes ranging from yoga to meditation to sip and paint. For an extra cost, you can get private tours and classes set up, and enjoy some more premium offerings like stargazing and wine tasting. The property is well-maintained, the rooms are spotless, the service is friendly, and the resort is quiet, calm, and serene. You really feel like you're isolated in the best way - this is one of those resorts you never have to leave. Highly recommended the Mindful Meditation class, visiting The Grotto, taking the nature and history tour with Kerry, and the hot stone massage. Preferably all of the above if you can!

I visited this magical oasis on October 28, 2025 with my Mom. I want to specifically thank the security guard Damian Williams for his positive personality and kindness. He went out of his way to tell us about the details of Two Bunch Palms and was extraordinarily helpful with my Mom, helping her walk. I can confidently say, Mr. Williams is a wonderful addition to this already spectacular place.

I just returned home from my 4 night stay at Two Bunch Palms, and it blew away my expectations! I stayed the last week of June, when resort isn't busy, and the weather is cookin'. Arriving on a Tuesday and leaving on a Saturday. I was seeking a spiritual retreat with daily included activities that was close to home / in CA. I went for the spiritual experiences and planned to do as much as I could on their calendar. I added on a Sacred Tarot Reading 1:1 as well as a 1:1 healing. I booked both a few weeks out, and the resort doesn't tell you ( I also didn't ask) who performs these/ who is on staff. I didn't mind, I wanted to be surprised and just flow with the experiences. My 1:1 healing was with Paul Willis and the session was incredible. He is VERY gifted. My 1:1 Scared Tarot was with Ron and I was equally as happy with his gifts and the reading, it was spot on. I have a lot to take away from both, and reflect on. I also went to the included Sage healing and Angel card reading by Donna and once again was just blown away by her knowledge and readings. Other activities that I loved: the painting and wine was hilarious and fun, the mediation was fantastic and the morning Yoga sessions were perfect. Everyone on staff kind and talented. I wish there were just a few more classes, like a late afternoon yoga session or 2. The accommodations/ room were great, My room was a bit far from the food and pools, but close to the yoga dome. I only wish they had a few more things by the "far away rooms" like a 2nd complimentary coffee station near us in the AM. The wait / service staff were kind and attentive. And if I couldn't find someone or needed anything all I had to do was text the front desk. One of my favorite spots was the Grotto pool. A concrete tub is also a MUST, but in the warm weather you might want to book It for after dinner/ star gazing. The Food was also excellent, although I wish there were maybe 3 more items on the dinner menu. A few more Veg/ Vegan dishes (GF), and more gluten free desserts. Thank you Two Bunch Palms!

I came here for my birthday weekend. If you are looking for rest and relaxation for body, mind, and spirit, this is the right place. They offer several classes, skin treatments, and massages. I did get to enjoy and skin treatment with Caroline. She was kind, caring, and made me feel safe. I loved the hot pools and floating in the grotto. The grounds are beautifully designed to feel like a nature walk. You can go to the palm grove and rest in a hammock, bird watch, and take a walk in an energy vortex. I will definitely be back.

Great stay and awesome grounds. Really feels like an oasis in the desert. You're so secluded here and many places to get peace and privacy. Loved it

Came here back in 2019 and i'm sure things have changed since and i'm sure for the better. Came with my girlfriend to relax. And that is what we did exactly. Facility was beautiful. The mineral pools. We did this mud treatment that we thought would be something they offered at glen ivy. But little did we know its was cow manure and its smelled like poop. No joke. But skin felt amazing after. Ohhhh and the food was incredible

This is my 2nd time here and I'm writing this as I'm leaving my 2nd stay. I had a great time! I didn't use the spa service but I did use the tubs and tennis court. They provided everything we needed to play tennis. I woke up at 5:30am and decided to go out to see the stars while sitting in the communal tub and a staff member came by to see if the water was hot enough. I think it was just routine maintenance but he did turn down the cold water. My guy and I checked out and stayed a couple of more hours to play tennis and drink our farewell sangria. I was super stressed from work going in and now I feel completely rejuvenated! Also, my skin feels ridiculously soft from all that lithium water. By the way, this is the desert. Insects sneaking into your room can happen. Someone complained about roaches but showed a picture of a cricket. Be glad it's not a scorpion!

The most expensive hotel room and so much dirt! Guys! When you raise prices several times, don't forget to raise the service as well! The floors are dirty, there is someone else's hair everywhere, even on the walls! The paper holder fell off! Garbage near the pool, the walls are dirty in the room. Non-compliance with price and quality Also with other rooms, for years the same broken thing, torn tiles on the floor, you can hurt your leg without problems if you don't notice it.

Sat by the pool for an hour and 20 minutes while the server took care of everyone around us but completely ignored us the whole time. Finally, she comes close enough that I can ask her if we can have service and she's clearly not interested in stopping at this point either. She says oh sorry it's last call we're closing down. You've been ignoring me for an hour and 20 minutes and it wasn't last call for any of the other people. Why is it last call for me? Bad service here.

Oasis, amassing place to get away from the city and relaxation. I will be coming back, I totally recommend it!

We had such a relaxing stay here. You can grab food and drinks and bring them anywhere on the premises. The pools are very relaxing and the staff can adjust the temperature to your liking. We loved lounging in the various tubs. There is a larger central "grotto" which has two different temperatures and lots of shade. We also loved the coffee/tea shop called Twine. The staff were so friendly and helpful. They also have free yoga classes. We did check out the spa services (massage and facial) which we both enjoyed. Amazing place for peace and quiet.

First of all, everyone was very accommodating. Two bunch Palms offered amazing service, fair prices, and an overall great experience. My wife and I had a pleasant time. Also, everything was very clean. So were all of the pools. I think the staff really make an effort to let you create your own experience and not be too in your way. Thank you everyone.

I am so disappointed that I didn't have a great experience at this place. It's so beautiful inside but from the moment I checked in there were problems. I checked in around 6:15pm. When I got to my room, the key reader wasn't working. Went back to the front desk and they instructed me what to do but it needed to be fixed. Then inside the room there is a small fridge loaded with beverages for purchase. I follow a special diet and needed room for my stuff. I requested a fridge and they brought it about 20 minutes later and said it should be cool in about 15 minutes. It didn't work. They brought another fridge and that one worked. The maintenance man was nice. By the time the fridge cooled down and I got my stuff in there it was about 8pm. The maintenance man was also fixing the key reader on the door during this time. I went out to the hot tubs around 8:15pm. The one closest to my room wasn't very warm. The maintenance man came around and said he has to turn up the heat on them. Waited about 20 minutes and the hot tub still wasn't hot. It wasn't even warm. I was shivering. He then led us to an empty tub. I asked him to make it HOT and he did. It was really nice but I wish we didn't have to request for tubs to be hot. It's called HOT SPRINGS for a reason. The following morning around 5am someone was fidgeting at the door. Not sure if it was the maintenance man working on the card reader again but it went on for a while and was very disruptive. I was so excited to go to the Sound Healing that they offer in the Yoga Dome. My dog just passed away and this is something I was looking forward to. I showed up 10 minutes before the class started and waited around. The teacher never showed up. Went to the desk and they said she left because of an emergency. It was definitely a bummer. Overall it wasn't worth the $350 for the night. Not at all. I definitely wish the experience was better. I have been going to DHS for over 10 years. I've always wanted to go to Two Bunch Palms but since they don't allow pets I never had the chance until now. I really hope they can make things right.

Resort pools and rooms are decent. However service has gone down hill. Took a while to find staffs at pool to order foods. Also they charge wellness fees on everything. When asked what this was, Noone seems to know. It definitely doesn't go to employees. With all the tippings and fees, it can get expensive. Also they charge $100 if you get there before noon even if you stay there. Won't be coming back.

Hot spring pools, yoga classes, spa treatments and healthy food. Go here to unwind and have some unexpected experiences. The restaurant is fantastic and the bartender Chris provided exceptional cocktails. It's a soak all day and night in a hot spring, wear a bathing suit and a bath robe everywhere kind of place ...so set your expectations properly. Relaxing and approachable. Great couples spot. This is a great getaway!

I can understand why this business has mixed reviews. My experience trying to book spa appointments was frustrating and unprofessional. I called during regular business hours but was directed to email for appointment requests. Despite multiple emails over four days, I was eventually told to call back for availability in January--though I was trying to book for mid-February. I agreed to purchase day passes as required, but then received no follow-up. When I reached out again, I was told the 2025 day passes were not yet available for purchase. The lack of clear communication and coordination made this process a complete waste of time.

Whoa! Surprised to see so many negative reviews. I have to take those at face value however, and it sucks to read those people had negative experiences. I have been here twice this year, most recently for my anniversary. The first stay was just for a night, and it was so lovely, healing, and calming back in chilly February. If you live within two hours of Two Bunch and want a short and sweet little getaway, a one night stay is perfect. I want to start with what I believe merit the 5 stars: The main attraction (the hot springs tubs, pools), the landscaping so stunning all tucked away in the desert surroundings, and the customer service overall. It is an unbelievably relaxing environment that is incredibly aesthetically pleasing and all of the guests during both of my stays in the shared areas and outdoors follow the etiquette of being quiet and respectful towards others to maintain the peaceful environment. This is not a rowdy place, it is lovely and calm. The following staff members deserve a special shoutout- servers Kourtney and Melissa at the main restaurant ( they were absolutely LOVELY to talk during our exchanges at dinner services) and Jonah who works at the cafe "twine." It was very slow when I popped into the cafe around 1:30 pm and Jonah and I had a wonderful conversation - he is so friendly and enthusiastic and a wonderful person. During the morning coffee service we saw him again and he was delightful even at 7:30 am, warmed our pastries perfectly (his idea) and we took them down to our reserved tub to enjoy before taking our last dip. Speaking of Twine- the place is gorgeous. The food at the entire resort is all pretty great ranges between a 3-5 stars (you must get the sticky date toffee pudding..!) I would give two bunch a 4.5 star review if I could, but rounded down to 4- the reason I am docking a star is because we stayed in the Spring Room Suite (worth being close to the pools trust me!) and the walls are PAPER thin. There was a group of women who woke my husband and I up around 10:30 pm loudly entering their room and talking inside. We could hear every. single. word. They even started cackling laughing repeatedly- it was so obnoxious. Fortunately the staff was awesome and I contacted them about it and the party hushed up within 15 minutes. I only dock the half star because of this- I believe they could have insulated these rooms better but then again maybe I am being too harsh as I am not an engineer or architect. I adore two bunch palms overall- haven't had any of their spa treatments or tried any classes but hope to do so in the future!

The most relaxing and restful stay! The food was delicious, and the property itself was amazing. Definitely recommend attending a sound bath followed by a dip in the hot spring (concrete tubs were my favorite). Take advantage of the complimentary programs in the yoga dome. My only not great experience was the massage I booked. The masseur did not listen to what I wanted. So definitely be specific in your spa intake form.

About 30 minutes into our first time to a soaking tub, we discovered human poop floating right next to us. I ran out of the tub and barfed by a palm tree (for real) and we were comped for one of two nights. Go at your own risk.

An oasis in the desert! The property is large, beautifully landscaped! There are community pools to the left of the check-in area and reservation pools to the right. On the left are day beds which is a welcome (in addition to hammocks in the palm area). There is a restaurant on site and I was super appreciative that there are vegetarian options. A tennis court, yoga dome, twine area, and small glass house. I've stayed in the Desert and Grove rooms. I relaxed in the pools prior to check-in as the email stated a pre-welcome. Ultra contemporary, spacious bathrooms and even larger bedroom. The toiletries are divine. The only negative was the one cockroach on both my stays. I informed the front desk, asked for a manager but was never contacted.

If I could give this place a 0 I would. First off, the food is ALL full of spices and there are no other options for people with food allergies. I asked for plain potatoes as a side dish for breakfast, and it arrived covered in spices. I have food allergies and this could have been really bad. I asked for plain toast, they said "we don't have that.".....seriously?! No toast?! The second night my best friend and I had to leave the hotel and get food elsewhere. I was also told to check in at the front desk for my spa appointments, as there is no building for the spa. I went to the front desk and the woman told me to "walk to the fire pit." I wandered for 10 minutes and found no fire pit. There were no signs. And no pool attendants for me to ask. Zero staff anywhere. It was blistering hot out so I was getting faint. I also have 6 broken bones in my leg and cannot walk easily. I retuned to the front desk, very sore from walking. I asked for a golf cart to take me to wherever the spa waiting place was. And I also emphasized that they gave me poor directions and that the amount of walking for a handicapped person was unacceptable! They put me in a golf cart with maintenance worker who said after 2 minutes "I don't know where to take you. I guess I'll drop you the restaurant." So here I am again, lost. I see a spa technician in uniform who finally points out the bench near a fire pit where folks are supposed to wait to be called for their treatments and it could not have been less obvious! Hence me not finding it. At this point I had gotten a migraine, gave up out of frustration and pain, and lost $462 on my treatments. That night I killed a cockroach in the room and found another dead one on my shoe. I looked under the bed and saw dust and debris. It looked like it hasn't been vacuumed or cleaned in a month. One cockroach was MASSIVE and just hanging out on the wall!! And the toilet seat was half off / broken. Additionally housekeeping never came after we left our room for the afternoon and I had to call and ask for new towels. They came and took away our bath mat while we were at dinner. So we had to use one of the bathrobes as a bath mat. Do yourself a favor and STAY AWAY!!!! Yes, the manager was apologetic and refunded me a small portion as we left a day early. But aside from the manager, this place could not have been more unprofessional and uncaring. So incredibly disappointing as I was really looking forward to unwinding and relaxing.

Like others, I am extremely surprised to read about negative experiences as Two Bunch Palms. My solo stay in March for my birthday was absolutely exceptional in every way. From the grounds, to the amenities, the mineral pools, yoga and spa treatments - I enjoyed all of it! The serenity here is unmatched. My room was a bit small, but clean and frequently refreshed. The entire staff was friendly and helpful. Though not inexpensive by any means, I definitely felt like it was worth every penny and I cannot wait to return to this magical place!

Came here for a college reunion / birthday retreat and can honestly say that this was one of the most relaxing and bougie experiences I've ever had. Contrary to a lot of the reviews, I thought the rooms were spacious, the bathroom shower was great, and walls were thick enough that I didn't hear anything from our neighbors. Maybe we got lucky and there weren't parties going on nearby? And as for not having a tub, why do you need a tub when there are hot springs outside?! Lol The whole resort is super cute and the views from the hot springs are great. Service was impeccable, and you can order food directly from the hot springs. There is only one restaurant on site but the food is delicious! With our group we managed to try pretty much everything on the menu, and everything was delicious! I enjoyed the art related activities and yoga. Took off one star because alot of the activities and massages were not included.

Two Bunch Palms offers a kind of organic opulence. If you are looking for gold chandeliers, this is not the place for you. If you are looking for natural beauty and a comforting vibe, a stay here will calm your spirit. Walk. Look. Listen. Soak in the mineral pools and eat truly nourishing food. My daughter and I drove in stressed, and left smiling. If you are looking for something a bit different from the typical American resort, this just might be your thing. We will be coming back with a larger family group.

Some Change but Still the Same Magic! 2024, Summer, 2 Days, Sunday and Monday. I can't believe Two Bunch has a 3-star general star rating. I guess differing opinions is what makes a market; however, I think the issue is that people don't understand what Two Bunch is. Two Bunch is not a fancy hotel with staff constantly waiting on you. It's got it's own vibe. It's quiet, it's historical, it's minimalist. You go there for the water and the quiet and for the trees. It has changed since our last visit in 2019, which like this visit was in the dead of summer, 110 degrees. They've finished the "private" reservable pools near the swimming pool. They close a couple days a week during the off-season to continue working on the improvements. They've finished the row of massage treatment rooms, about 8 in total that look like fancy modern ADUs. They've done away with the valet parking -- a definite smart move (it was completely contrary to the vibe of the place). The private pool and the hot tubs have been removed from the formerly named, Casa Blanca Suites, another great move, as having chlorine pools like this just seemed odd and not worth the maintenance. The staff was so kind and so helpful. It is shocking to me anybody had a different experience as their attitude and kindness was across-the-board. For instance, our AC was making an odd noise and it bothered my wife, so we mentioned it to a repairman to see if he could adjust. He said their AC guy was on vacation, but immediately had us moved to a new unit. Anything you want, just ask. The restaurant was particularly good this time. The Caesar is amazing. The Indian rice dish was good (kudos for including micro greens! That's going the extra nutritional mile). The acai/granola bowl was top notch. Wow. Serious fruit, kiwi, dragon, blueberries, banana, strawberries. The coffee was great. It's free from 630-1000 in the former registration office by the grotto that has been sharply converted into a little wooded cafe. They've replaced the water dispensers with those filtered water devices you've seen places. it's not as "special" as the fruited-water, but so much better than wasting all those cups. The price is not what it was back in 2010, but I don't imagine they were profitable back then, so I understand. We spent about $1,100 for 2 nights at one of the mid-level rooms. This includes two dinners (a little under $100 each all in), some snacks and breakfast for two. Our rooms came with a one-hour massage, too. Probably the biggest difference was that in all my time going to Two Bunch over the last 15 years, I've never seen so many loud people. It wasn't crowded by any means. There 8 people at the main pool and that is the most I've ever seen, but at one point there was a group of women shouting and whooping it up and a lady with a speaker playing music. My wife saw a women in the bathroom near the pool vomiting, seemingly from over-drinking, and one night there was a drunk women talking loud-mouthing at the grotto, completely ignoring the "Mediation Area: Speak Quietly" sign. I don't blame Two Bunch for this. They don't "police" and have never had to. If it was constant, I'd have reported it and they'd have taken care of it, but it wasn't. It may have just been a rare combination of a couple groups. But if you've read this far, please know Two Bunch is not for partying. Go to the Ace in Palm Springs. It's cheaper and you'll have tons of people to party with. Two Bunch is a different vibe. It's for healing waters, quiet, relaxation, appreciating nature. One last note, I see people complaining because there was a bug or a little dirt. It's a frigging nature sanctuary! The magic of Two Bunch is that it combines nature and our comfortable luxuries in one magnificent package. But you can't kill all the bugs and keep things hermetically sealed like a Four Seasons if you also want the grass, trees, shrubs, raccoons, roadrunners, rabbits, ducks, turtles, birds, etc. Peace and plants.

AWFUL - DISPUTING 4K I booked 3 nights in the Capone suite. Upon arrival, the private soaking tub was at 120 scalding my legs immediately. Heater would not work, and pressure regulator was removed from bathroom faucet and it was backed up leading to a flood. I was given a space heater as the resolution and didn't sleep at all. I was promised an entire room fix and continued mineral tub temperature fix and yet nothing was resolved. The manager finally moved me to another suite, only to knock on my door hours later to inform me he "made an oops" and put me in a suite that had people checking in the next day. His only resolution was to put me back in the room where none of the issues had been fixed. I was left to pack up and leave an entire day early and despite being told I would receive compensation I'm now being charged over 4,000 and am disputing. Stay far away! It is not worth the money and I heard first hand from employees how many rooms were being fixed with issues and it's why they were delayed in addition to guests who were in shock and had been questioning pricing as well for things not working properly. Frequent traveler to luxury resorts and this is just unacceptable.

Two Bunch Palms is not worth the value. It's a gorgeous property, and the restaurant staff is sweet- but what they charge you for resort fees, the small rooms by the grotto, food prices, etc. does not align with the five star prices they charge- note they are NOT a five star resort- but their fees and prices are arguably more than some I've stayed in across the world. I have no issue paying for quality food, service and hospitality, unfortunately, this was not that. Note the 24.00 cappuccino (they only pour one shot, not the standard double shot pour at most places) and when I asked for a double cappuccino they charged me 5.00 per extra shot. There is a 20 percent restocking fee for their mini bar in addition to the already high mini bar item prices. Be aware- this is a massive property- but there are only ten rooms close to the actual mineral pools and restaurant - which we stayed in, and which they charge almost 600.00 a night for a very small room. I can't imagine the people staying on the other side of the property and having to walk ten min to all of this. Their coffee bar is still "closed for covid" but doubles as a waiting area for their expensive spa treatments- note there is no actual spa building- they literally put you in the lobby of their closed coffee bar before treatments (200.00 for a 60 min basic massage). You also need to request cleaning service every day- they say this is because of covid, but at this point it feels like yet another excuse to save money as it's May of 2022. We woke up to ants in our room from leftover food from the night before- we had to order at the bar and bring to our room in boxes- they offer no room service, and there are not other decent dining options in the area so make sure you're ok to dine at their over priced restaurant every night. If you can afford this place, do yourself a favor and stay at Sparrow's Lodge in Palm Springs- which has excellent hospitality and management, and doesn't over charge you the entire stay, is much more charming, excellent value and better food! This place would be incredible if they actually lived up to the value of what they market and had top down management truly focused on the small details rather than trying to make a quick buck here and there. And as they are in transition and seem to be trying to build on the property, allowing their prices to reflect that, rather than making the guests pay for the renovations, lack of full facilities and staff, etc. it's just not acceptable to charge five star resort fees and prices but truly not have the experience, amenities, and accommodations to warrant their prices. There are much more charming and exclusive properties for the price of what this place charges.

Room was dirty on check in. Asked three times to have it cleaned. They didn't clean the room during our entire stay. When we 1st checked to the room, we walked in the door and there was a big pile of pistachio shells someone had clearly left in plain sight. So as my girlfriend walked in the door she looked over and immediately said, "gross." Not the reaction I was looking for on a spa getaway. I politely told the staff and again at the front desk two more times. My girlfriend also asked to have the room cleaned. No on came - no towels - no turn down service. Nothing. On checkout the front desk apologized and gave me a complimentary bottle of juice. I guess that makes up for the couple thousand dollars I spent to stay in a dirty room.

My synopsis: I went back and forth on whether or not i loved it, but ultimately I would go back. Rooms: I hated the rooms. They were dark, grey concrete and it felt cold and dimly lit. They also didn't feel clean. The showers had rust in the window sill, and you could see caulking. I immediately instacarted slippers and shower shoes from Walmart, that's how uncomfortable I felt in the room and shower. When we got to our room I was realllllly skeptical that this was going to be a good experience because the room made such a bad first impression on me. We stayed in the "springs" portion of the hotel. Very conveniently located to the restaurant, spa, and pool, but I swear the building is made out of old cinder block felt like concrete bunkers. Idk if newer rooms have this vibe. Our room was never serviced. As one other person pointed out, this is crazy for the price point. Service: The service was mostly good but could be improved. Front desk was like kind of bad attitude vibes, 20% of the interactions. I don't think anyone would walk away thinking this is the best service they've ever had, but it was decent and there were a couple of people who stood out. I was only offered Pool service on our last day, and it was a day that the resort was slow. Otherwise no one ever tried to come take an order from me by the tubs. I wish there had been more poolside service. Sometimes plates or bottles of alcohol sat for a while by the pool after being abandoned, before being cleaned up. Food: The food was good and healthy. Nice clean options, which felt great. So happy they have decent complimentary coffee. Drank a ton of matcha lattes. Cocktails were good, speciality drinks were good. Only one restaurant but enough menu options to keep you occupied and satisfied. I felt like some of the flavor combos were odd and I hated the veggie bowl ( a bit out of season for May), but that was my only complain. Everything else was good. Spa: I had a deep tissue massage that I felt was just over priced for the quality but, it's a resort ‍. I had a body scrub that I thought was phenom and left my skin so soft. Overall spa facilities are cute and conveniently located. An important thing, the person I traveled with had experienced sexual trauma in her life. She was u comfortable to get a massage but felt comfortable with a couples, so we called ahead of time to arrange a couples massage so that we were in the room together. When massage time came, the MTs had no idea we were supposed to do a couples and said they couldn't because hot stone had to be in a certain room. The resort not carrying out the request for couples massage as they said they would made put this person in a situation she was not comfortable with. Vibe: The most casual resort I've ever been to. People went everywhere, including dinner, with their robes on. There was no pressure to "dress" or have a resort fashion contest or put on make up. At first I was like why are these people wearing robes in a restaurant, but then I actually ended up loving the relaxed vibe because there was literally no pressure to look any kind of way. Added to the relaxation factor. Also loved the palms and plants everywhere, it made everything feel natural and made you feel connected to the desert / nature in a grounding way. This is 100% part of the appeal and why I'll return. Overall resort: I am obsessed with the grounds. They are beautiful and well maintained. So many interesting plants and flowers to walk around in. Loved all of the textures and finishes chosen for this place, except of course in my room . We spent the vast majority of our time outside and loved it. Something was always lacking. For example, one morning the espresso machine was broken, so no lattes or blended drinks. The next morning the computer was down so no orders in the Twine restaurant (where you go to grab coffee and takeaway breakfast). One morning there were no bagels If you wanted to order one. Just small inconveniences that were kind of ever present. We got dressed and ready to go to a class that we showed up for and no instructor was there. We were given no notice that it had been cancelled, when we went to the front desk, they told us. It was super lame to not get a heads up. I think it's a very casual, good resort experience that is overpriced for the service level, cleanliness, and rooms. Great place to relax, but not the bougiest or nicest feeling place I've been. Minor note, but maybe not minor , I saw a rat coming out of the trash can Area by the restaurant. That was obviously extremely off putting. I'm trying to be not so grossed out about it because everything is outside and it's in the middle of the desert, but I've never seen a rat at a hotel or resort before.

We came here for a birthday in August and had a fabulous time! The manager, Jose, was incredibly friendly, accommodating, and genuinely kind! He made our experience very special and we look forward to seeing him whenever we return! Definitely 5 stars for Jose! The only complaint I had was being overcharged for the nuts that were in our room (the menu said they were $14, but they put $18 on the bill). This was not the biggest deal but still was disappointing when the menu says one thing but you are charged more for no reason. The restaurant is also very overpriced so that was a lesson learned. Overall, we had a very nice and relaxing weekend celebrating my girlfriend's birthday! Thank you again, Jose! :)

The place is nice but not well run in many regards. The engineers and massage therapists were great but when it came to the restaurant and the front desk staff there were at most two helpful people whereas the rest were very unwelcoming. Between forgotten food orders, being misleading on products, issuing faulty key cards, improper communication with their custodial staff, and overall rudeness on many occasions, our couples getaway was frequently disrupted undoing the very purpose of our 4-day stay. Be wary--this place charges like it's a luxury resort but it's run like a motel.

Luxury quiet. One of the most valuable hot spring in California. Good for couples because they have private hot spring. Only little matter is food. They have restaurants but sometimes want different food.

This place has a huge chunk of my heart! The property is beautiful with so much to explore, the staff goes above and beyond (mostly) and the pools are blissful. I went during the off season and it was normal to not see people for hours! The staff was great except when we dined in at the restaurant. Every time they were attentive in the beginning but then they just abandoned us. Every. Time! It was a running joke between my girlfriend and I. So that's why I gotta take a star away. The communication through text was tricky. At times we had to ask multiple questions because nothing is labeled. Not the pools, not the reception, not even the front entrance. Which gives a nice minimal vibe but also is tricky for first timers to navigate. I love being able to take a golf cart ride everywhere. The food at the restaurant was delicious. Highly recommend the vegan key lime pie and jicama tacos! We couldn't figure out how to order off the pool menu and of course there were no instructions. We loved how there was so much empty space to contemplate life and relax. Our view from the room was gorgeous, very much in the middle of the desert with natural elements having the "right of way". There'a multiple trees this property has built around. It's amazing to see! With the nature taking precedence, that means there's an abundance of wildlife and insects. Yep, wasps and cockroaches. In the daytime, wasps were the enemy. During the night time, the roaches were out. They were more of a nuisance than a vacation ruiner. If we want to spend time in nature, we gotta accept these not so glamorous parts too. The pools were amazing, we always found a beautiful place to soak. We discovered that the grotto is a vortex only after having a blissful night soak. I do agree that the pools should be cleaned at a time other than 6-8 which seems inconvenient for those wanting to get an early soak in. Speaking of pools, we did notice that there were a lot of abandoned alcohol bottles, dirty towels and plates from people that had clearly left. They were never cleaned from what we saw. And remember, it was the slooooow season. I think that's somewhere the resort can improve. I enjoyed the tarot readings and angel messages I received during this stay. I feel forever changed and can't wait to return. Shoutout to Jose at the front desk! He made our time here especially great.

I recently stayed at TBP on Oct 23 +24th in room 317 which had 2 queen beds. The price per night including tax was $445.52. This price was a special 2 night price. I was expecting a luxurious room and was so disappointed. First there was no place to put our stuff. The room had wooden vertical structures where you could hang towels or hooks for robes. I felt like I was at a Hostel. The only flat surface on this side of the room was the small fridge which was covered with food to purchase. On either side of the bed was a very low wooden surface which was very small and was an ergonomic nightmare. I ended up spilling my drink because it was so low. Most of our luggage ended up on the floor. There was no coffeemaker in the room and we were expected to walk 10 minutes to the restaurant for coffee. The blackout curtains did not cover the sliding glass door and there was 18" open on either side which let in the morning sun. There was no chair in the room. The outdoor furniture was dated but at least there was something there. Walking up to our door there was a 1" step where the tile stopped which I tripped over and luckily didn't fall. My friend has bad eyesight so I reminded her of the hazard. The bathroom has a pocket door which didn't close properly and again there was very little counter space in the bathroom. The lampshades were canvas bags which gathered dirt. The safe was in the closet but was put up very high and was difficult to open and close. We ended up dragging an outdoor chair in so we could use the safe. I have been going to TBP for over 50 years. I remember when the rooms were full of beautiful antiques. I also remember the Mid-Century Modern décor which I enjoyed. I brought my friend to experience the grotto and the wonderful waters. I would have done a day pass but $325 a person was a bit pricy. In the past I was able to get spa treatments and the grotto was included. They have redone the spa rooms and they were very nice. The area you wait to be called is outdoors, very little shade and wooden benches. They had a fire pit on and it was 90 degrees out so bottom line not very comfortable. No amenities like tea or waters. It was disappointing. For the money it wasn't worth it and I felt they were nickel and diming you for everything. If you come early they charge $100 to use the facility which is new under the new management. I would drive up from San Diego in the past around 2 and could use the grotto until my room was ready. I'm afraid this will be my last time at TBP.

My wife and I went to two bunch palms for our anniversary based on several recommendations. Sadly, the recent increase in 1-star reviews of this place is completely warranted. We stayed specifically at one of the spring king rooms because we didn't want to constantly walk to the main springs area (and it was also close to the self parking - thank goodness, I'll touch on this later). However, there were never any clean towels in the main area, so we had to resort to using the two provided towels from our room. Unfortunately, using our towels from the room was a huge mistake because their communication is a joke. I texted them several times requesting towels and they never followed through. They didn't even acknowledge my first request! They did acknowledge my second request but they never followed through, so I don't know what's worse. You can only communicate with them through text and they are not responsive at all. We had to reuse our towels for our entire stay (both for taking showers and also for the hot springs pools). Don't get me wrong, I'm all for conservation, but I do expect decent communication at a supposedly upscale (at least in terms of money) resort. Either they never restocked the towels or other guests were getting to them before we could - either way, I can only conclude there must be a national towel shortage going on. Getting to the room: the rooms are surprisingly small, but I don't mind that. What I did mind were the several dead bugs in the sheets. There was one dead mosquito and two other insects that I didn't recognize. I understand that it's the desert and the middle of nowhere, so I should expect to find bugs in the room (yes, there were more than several live insects in the room as well), but I don't expect them to be between the sheets sharing the bed with my wife and me. This makes me wonder what kind of attention to detail they lack in other areas. These insects were found immediately upon check-in at 4pm (I wanted to take a nap before dinner) so it definitely wasn't us who let them in. Also, this room does not have a TV. I didn't know that this place was meant to be a "digital detox." This isn't a knock on them - I'm just providing info so others won't be unpleasantly surprised. The self parking - I'm glad that they changed from valet to self parking since we had plans in palm springs for every meal. However, when we arrived back from dinner at 9:10pm, the entire pathway to the parking lot and to our rooms were unlit. When we got out of the car, we were using our phone flashlights and saw two security guards chilling in their golf carts. There are supposed to be non-security employees that shuttle you from the parking lot to your rooms - however, we didn't see them a single time during our stay. Therefore, you have to text the front desk if you need a ride which would be fine except for the nonexistent communication! Anyway, going back to 9:10pm in the parking lot: it's extremely dark and we noticed the pathways aren't lit at all, so we ask one of the security guards if we could get a lift. He responds with "uh... okay" lol. On our way, we notice that they start turning on the lights at 9:12pm. We know the exact time because we were thinking how odd the time was. So if you're walking to your room between sunset and 9:12pm, I hope your phone battery isn't dead because you'd be walking in complete darkness. Sunset was at 7:34 so that seems like a lot of time for people to be walking around in the dark. I think I would be more understanding of the complete lack of customer service if it was during the peak season - however the hot springs pools were empty for the most part and the yoga instructor (there were only two students at the 10am class) mentioned that this was one of the least busy times of the year. I've had more interaction with Airbnb hosts than with the two-bunch-palms employees, and I only speak with Airbnb hosts during check-in and check-out. I will say that the pools were relaxing but unfortunately, the temperature was warm and not at all hot, and I prefer hot springs with higher temperatures as with other hot springs that I've visited. I've stayed at less expensive places with world class customer service, I've stayed at more expensive places with world class customer service, but if I had a nickel for every expensive resort that I've stayed at with worse than motel 6 customer service, I'd have a nickel from two bunch palms. Stay away from this place for special occasions and treat yourself to somewhere that's actually worth it.

First the pros: The açai bowl is great, so tasty! But only if you get it close to breakfast - get it in the afternoon and it doesn't have the same amount of fruit or toppings and it looks terrible. The pools were not as potent as other hot springs I've been too - hardly ever a "smell" (if you've been somewhere like Ojo Caliente then you know what I mean) water didn't feel any different (sometimes hot spring water feels "silky", or makes your skin tingle etc. and all of the springs were the same (they promote low sulphur, higher levels of lithium). Definitely didn't notice a difference after quick dips, but longer lengths spent in the pools (60-120+) resulted in a relaxing physical exhaustion that felt very nice. This clearly was the highlight of the trip. As for cons, here is the review I sent to the venue upon being solicited for one: Before arriving I requested the mini-bar be emptied as I was travelling with a friend who is sober. They told me it would be $30. I emailed back to inquire why that was the policy, and what happens if one of the guests is sober? I didn't receive a response. The fridge remained full on arrival. Multiple emails went unanswered in the booking stage actually, and I would have to follow up again and again. I felt this was a bad sign of what was to come. The man who checked us in was extremely rude. After checking in, I tried to call and text the front desk and didn't get a response. After about 30 minutes, I went to the desk to speak with him. Politely notified him there were some issues with the room and asked if I could get them addressed. He acted flustered from the very beginning, defensive and rude. My guest and I had arrived at the hotel around 2:30, and we weren't expecting to check in yet but I had been travelling since 6am EST to get there and was hoping to be able to walk around or use the pools as it says pools are available for use after 2pm on day of arrival. He said we were welcome to go for a walk, and didn't offer use of the pools etc. We went for a walk and didn't check in with him again until he texted us that the room was ready. He texted at 3:45pm. Later, when I went back to address the issues in the room, his first response was to BLAME letting us into the room at 3:45pm on why there were no robes in the room, why the toilet seat was falling off, why the beds were saturated with wet spray. There were other guests in the office as he chastised me and said that "this is what happens when you do people favors and let people into the rooms early." I responded "hold on, it was 15 minutes early and we never asked to be let in before 4pm. I have been up since 5am EST and don't care why it happened and no one, including myself, should be blamed, I just want the issues fixed so I can rest and get on with my vacation." And I walked out to avoid further conflict. Someone showed up to fix the toilet within 30 minutes, and took almost 45 minutes to fix it, eventually having to go get a new seat. This was a huge waste of my first night of vacation, time consuming and annoying. He constantly complained that there was barely enough light to see in the bathroom, and I agree - the lighting was one of the WORST parts of the stay. The bedroom lighting was ridiculous (room 6), and the bathroom was even worse. I was so frustrated by the time I went to bed I almost booked a new place to stay in the area and left. Other issues: You have to request. the room be serviced. At around $600 a night, this is insane. We requested twice, and twice it didn't happen and we had to call or text the desk again. It's ridiculous at that price to have to request your bed be made, request fresh towels, and request to have your garbage emptied. Some days, there was no pool service at all. The other days, it didn't start until 10am. People's garbage, dishes, and towels would remain on their long-vacant lawn chairs around the public pools for hours without being removed. The pools are closed from 6-8am? This is terrible for early risers who want to enjoy a warm morning in the water. Why not 4-6 or 5-7? Beer bottles and cans, and other garbage were strewn among the plants/trees and even just on the walkway. The lunch and dinner menu were lacking and no good restaurants close by. Charging $1 for a dribble of oat milk in your coffee is insane. Rooms did NOT reflect the online photos - pictures made them seem much nicer, more colourful, and filled with natural light. They feel like caves. Do NOT travel here with mobility issues - the beds are torture to get in and out of, at least the ones surrounded by a thick wooden ledge. The Springs rooms are so loud, right beside main road. I was told I wasn't allowed to park behind Springs rooms, and found out later that wasn't true as there is a sign PAST the Springs rooms parking lot that says "guest parking ends here". There is no closet. There are no drawers. The lunch and dinner menu is lacking, everything is overpriced.

I read the reviews and I had some skepticism before booking. While there were very many positive reviews, there were also some negative ones. To be honest, while I could understand some of the negative reviews (spices used in restaurant, some chipped paint in the room, outdoor paths stone and dg), these were minor issues. If you are looking for something to complain about, you'll almost always find it. Anything negative was far outweighed by the fantastic grounds, numerous soaking tubs, very comfortable bedding, and great restaurant. The spa was great too. We each had a balancing massage and thoroughly enjoyed it. My wife, who is a massage therapist, had Gabriel work on her. She said it was one of the best massages she has ever had. Quite unexpected for a spa massage. I loved this place. If the soaking tub needed to be a bit warmer, the maintenance staff that was constantly checking on the temperatures, would increase it for you. Everyone was super friendly and professional. We stayed more centrally, near the grotto, which was worth the extra expense. The desert rooms are farther away from most of the tubs, pool, spa and restaurant (six or seven minute walk), which might bother some. The yoga dome is closer to those rooms though. I will definitely be going again. If you are looking for a place where they wait on you hand and foot, this is not the place for you. Everything is there, but you may need to get some things yourself. Two Bunch is a bit pricey, but in my opinion, worth the expense. A very relaxing and pampering retreat.

I was completely disappointed in this place. The grounds are nice but not what I was expecting for the price. I have stayed at other resorts that are 100 times better. My first room air conditioner made a horrible noise and had to keep it off and the TV didn't work. This is a $600 dollar a night room. They move me to a smaller room and just not happy. Other great places to stay in Palm Springs area that are much nicer.

First time I visited was during Mother's Day weekend. Beautiful resort. Clean rooms. Friendly staff. I didn't book any treatments but I really enjoyed the workshops that are included with your stay. We attended some of the spiritual wellness workshops and I left feeling so good! The mineral springs and pool were very refreshing. We took a stroll around the resort and a couple nearby trails and it was relaxing. We had dinner our first night and the food was divine. The cocktails were refreshing. The following day was Mother's Day and I was disappointed to learn the restaurant was ONLY serving a Mother's Day buffet menu at $75 per person. We had intended on eating light that morning/early afternoon while lounging at the pool before heading back home. For a place like this, it seems unreasonable to not have any other options available for guests... a limited snack menu would have sufficed. Aside from this, I look forward to returning and I hope the regular menu is available on a non-holiday Sunday.

I went a few years ago when it was a little less pricey. It was overall a good experience. Good healthy food, yoga, some ethereal fun, and kind people who work there. I am looking forward to another stay here. I hate when I see negative people give negative reviews. It's not a 5 star If you want 5 stars go to the the four seasons. It's a healthy spa like experience getaway.

This place is 100% worth your money. Yes it's on the higher end side but if you are looking for a weekend getaway in which you will be pampered THIS is the place. First of all every area is picture worthy. The pools are open 22 hours, so you can catch a late dinner, or do their Mezcal/wine tasting and then relax by one of their thermal tubs/pools The best part of this place is that you can either choose to do nothing but relax and get a tan or sign up for their fun resort activities. You get the best of both worlds.

We have been here a few times prior to the pandemic, last stay was was in 2018. Things have changed since. Honestly, it's not worth the price anymore (we spent over 1k per night). There are too many people talking loudly, no staff around to control the level. The food is over priced for the quality, classes are okay, massages are a negative. Mud bath is a cool experience. Rooms are not worth the price at all; omg no room slippers provided, which is necessary because the room floor is crazy cold. Overall, Really the only great thing is the hot mineral water but, for the price I'm sure you could go to a nice spa for half the price. Oh yea, customer service is great. Sadly, we will not be returning... on to the next.