The Ritz-Carlton, Marina del Rey

After reading the reviews, I was somewhat apprehensive about our trip, but we had a great experience. The staff is friendly and always wants to go the extra mile. A special shout out to Bianca who welcomed us with champagne, wine, assorted pop corn and a lovely picture frame with our family photo. And best of all had balloons for my father to celebrate his 89th birthday. Rosa at the front desk, who always had a smile and was always receptive to any of our questions. We lived the extra touches, like the nightly hot chocolate. And while I didn’t get an upgrade (hotel was packed) and we had to deal with an obnoxious neighbor (non stop pot smoking and visitors coming to the room), the stay was amazing. The rooms were nice and clean (special shout out to the cleaning staff, they’re meticulous) with a nice view of the marina. The hotel is well located and we enjoyed long morning walks to Venice beach (try GJusta for a great breakfast or just some pastries). The hotel restaurant is good, but overpriced. We also followed the advice of other reviewers and parked our car across the street ($6 a day). All in all, this was a great stay, the room was well priced and the staff was amazing.

At first I got a bit concerned reading a few reviews, especially since I'm a big review believer. But I always like to make my own judgement and this time, they were wrong!||Overall, if you're looking for Ritz Carlton, this was Ritz Carlton!||I actually couldn't find anything wrong with my stay.|The welcome is ALL I needed with a bright smile from the receptionist (I forget her name, Katrina or Anestasia? Sorry!). She was very sweet and welcoming.|The dinner at the lobby was great too.||My only feedback is that it was a bit sleepy; like nothing was really happening, no vibe really. A little bit of background music, maybe even someone playing some piano, SOMETHING could have made it a bit lively. Just an opinion.||The rooms were good too, except the heater wasn't working for me but I'm always cold!

Parking lot right across is $6 per day. If you find this helpful, like it so that others can take advantage of it. Our stay at The Ritz-Carlton in Marina del Rey was nothing short of extraordinary! From the moment we arrived, the impeccable service and attention to detail made us feel truly special. The staff went above and beyond to ensure our comfort, always greeting us with warmth and professionalism. The room was luxurious and beautifully designed, offering stunning views of the marina that added a serene touch to our stay. Every amenity was thoughtfully provided, and the bed was incredibly comfortable—perfect for unwinding after a day of exploring. The property itself is exquisite, with its elegant decor, peaceful ambiance, and well-maintained facilities. We also enjoyed the dining options, where each meal was crafted with care and bursting with flavor. The waterfront location is unbeatable, offering the perfect blend of tranquility and accessibility to nearby attractions. Our time at The Ritz-Carlton Marina del Rey exceeded all expectations, and we can’t wait to return. A true haven of luxury and exceptional hospitality.

I had a fantastic check-in experience at the Marriott Ritz-Carlton in Marina del Rey and want to highlight Michele P at the front desk. After a long day of travel, her warm welcome and exceptional customer service made all the difference. She was friendly, professional, and went above and beyond to ensure a smooth check-in. ☺️Outstanding hospitality like this truly enhances the guest experience. Thank you, Michele!

Despite raging wildfires only a handful of mikes away, this Ritz Carlton absolutely lives up to its formerly excellent reputation. From arrival to moving into our room took only minutes — at noon, well before official check-in time. The place is wonderfully located, well-kept and standard room are spacious and well appointed. From doormen to reception desk personnel and from restaurant staff to cleaning crews, this is the best Ritz stay we’ve had in years.

Stayed here for the Marina Del Rey New Year's Eve fireworks and had a wonderful experience. The room was spacious, and the staff were super friendly. Everyone is ready to go above and beyond. They also have a very nice pickleball court—too bad I didn’t get a chance to use it. The room service food was surprisingly great—I wish I had ordered more! The only minor downside was the hairdryer, which seemed a bit old.

This hotel is old and it does show in the appearance of the room. The service, however, is excellent. The guy who checked us in was very friendly. He walked us through all the benefits included in our Amex FHR booking. It was a smooth check-in process. ||The room was huge. The view was stunning. It was overlooking the marina. When we got to the room, there was a plate of goodies, which was much appreciated. The bed was comfortable. The bathroom was just standard with a bathtub, no separate shower. The toiletries were okay. ||Overall, we enjoyed our stay.

We had a wonderful experience at this hotel. The friendly staff and exceptional service sets this hotel apart from others and makes me want to return. At check-in, Shantel was thorough and patient with us as she explained our reservations and the benefits we were entitled to during our stay. Unexpectedly, since we are Bonvoy Gold members, our stay came with 1 hour of free pickleball(including equipment), a complimentary one hour tour of the marina with a local guide, and the hotel's highest level of wifi at no extra charge. We utilized all these EXTRAS and were very satisfied. We had also booked this room as through AMEX fine hotels and were upgraded from partial marina view to a full marina view with a balcony. Within minutes of arriving in the room, someone from the kitchen staff arrived at our door with warm cookies. YUM! I had previously mentioned to the hotel we were celebrating my birthday. They went above and beyond to make me feel special. The room was decorated with confetti and balloons. Also, upon returning to the room after a sunset walk, we found in our room a beautiful charcuterie board with fruits and cheese and icing piped Happy Birthday message on the board. WOW! The room was comfortable and clean and the bed slept well but i could tell it was an older building/room. The shower water pressure was AMAZING. The bath products were Diptyque products. Back to the great service....EVERY single person...the outdoor pool/lawn guy, the spa/gym ladies, the bellhop, the hotel restaurant hostess and waitstaff....were all friendly and often went the extra mile to help us or honor our requests.