sweetgreen

I did a to go order because we weee near the area and it was an excellent choice for a filling lunch. I had their steak salad with Quinoa and it was delicious. It had the perfect amount of meat and the dressing was perfect. The ingredients were fresh and overall a great salad. I’d definitely come back here again to try their other menu items. Parking can be hard at peak times, but street parking is available.

I enjoy the shroomami warm bowl from Sweetgreen. I typically add blackened chicken for additional protein. Today, I was a couple of bites into my bowl when I realized there was absolutely no chicken. Mind you this is during my 30 minute work break, and I tried calling the location to figure out what my options are before I continue eating the bowl since they messed up my order. The phone line is an automated system that doesn’t even have an option to talk to someone in person or an option to let them know that they messed up your order. Very disappointed that I had to spend my entire break attempting to navigate their system. It’s been more than 15 minutes and still haven’t received a call. Store manager - are you guys going to refund my additional charge for the chicken that was missing? What the hell?

So fresh! I love their food, I have tried a few salads and rice bowls and everything has been delicious. Establishment is well kept and clean. Portions and prices are reasonable.

This is the only salad restaurant that provides you with large portions. You actually get your money worth. Great customer service by the way.

This place gets very busy at lunch on a weekday and they ran out of many things. The staff works very hard and tries their best to get through the line.

Clean and nice place with delicious healthy food options. The prices are reasonable, the staff is friendly and accommodating! Great experience. :)

I really loved this place at first when they first opened. But as I ate through most of my salad (Mind you I had consistently bought many salads here). I found a lady bug in it. They did apologize and refunded my money. I guess it shows how super organic it is and they use local vendors. Everyone at work seen how amazing it looked. I haven't been back since that incident. Just be sure to make sure your salad is good before leaving.

Found a hair in my salad. So disgusting! The staff at this location are always rushing and not very cleanly. They’re also always out of stock in items. Very upset about the hair in my salad today. Won’t be ordering from here again. So GROSS!

I was attending meetings in DTLA and decided to have lunch here. There are various eateries to choose from but I decided Sweetgreens. All their ingredients appeared fresh and there were lots of great options to choose from. I ordered a wrap with her chicken and it was delicious. The service was great, very attentive, and friendly. I'll definitely be back when in DTLA!

That's it, Sweetgreen. I'm breaking up with you. And we are never, ever, ever, ever getting back together. I ordered the Miso Salmon and look at the tiny piece of salmon. Shameful. The same thing happened on the sunset location, but I thought it was the location that was the problem, so this time, I ordered from the downtown location. Now I see that serving a 1 oz salmon filet in a $20+ bowl is a company wide policy. I'm done.

I did a to go order because we weee near the area and it was an excellent choice for a filling lunch. I had their steak salad with Quinoa and it was delicious. It had the perfect amount of meat and the dressing was perfect. The ingredients were fresh and overall a great salad. I'd definitely come back here again to try their other menu items. Parking can be hard at peak times, but street parking is available.

Ordered the mini mezze today. It comes with tortilla chips, looks like I got a hot mess of tortilla crumbs. So disappointing.

I ordered online and was disappointed in the amount of food served. It was maybe a scoop of rice and one complete mushroom chopped in two. The taste was still really good and the cashew dressing/sauce was delicious.

I order lunch here often and stick to my usual go to order - Shroomami or Chicken Pesto Parm. However, I decided to go with the Caramelized Garlic Steak Bowl.. not sure why the steak is so pale and grey in color when it's supposed to be "caramelized".. this was hard to eat and very questionable.. looks nothing like advertised photos

I pay for premium ingredients and either you guys forget one of them and or you skimp me on the amount! Please stop doing that! I ordered a salad from Caviar today and now one of the premium ingredients was completely missing; which made my experience less than satisfactory.

I tried the air fry waffle fries. I almost broke a tooth. Check out pictures. To top it off they were cold.

Beyond irritated. Y'all, it's a salad! I literally just ordered a fish taco salad and they legit did not include the fish and looks like the salad was made by someone who truly doesn't give a damn about much. I also ordered a vintage cola and got a raspberry seltzer water! Ugh, take your job seriously or work somewhere else, tf. Urth or Medicino Farms would never!

Food is healthy and yummy with no delivery issues. Easy to order but a little pricey, location is very convenient to DTLA

Don't order from here through an app. They will skimp on portions and entire ingredients will be missing. Where is my "salad"?

I ordered kale salad and they forgot to put kale! Thank you so much!!!!!!!!and never picked up the phone. Worse experience ever. Don't go if you don't mind waisting time and money

You can't go wrong with the salad offerings, I suggest trying them all. When I'm nearby I always gotta stop by and have a salad and I'll even grab one to go for the next day.

It is ridiculous that if you do not want rice and would prefer lettuce you have to pay extra! The first time I must have had someone that felt the same! Anyhoo won't be back! I can say the staff is very nice! Just dumb rules for mediocre food!

I ordered the caramelized gralic steak, and the food quality was fresh. Service was fast and friendly staff.

I'm a big fan of sweetgreen and walked to this location for lunch. I came during the lunch rush, but a lot of people had pickup orders that were ready on the other side of the restaurant. I ordered my usual and all-time favorite- the harvest bowl. It never lets me down and the ingredients in this bowl are top tier, order it trust me. I was helped by a kind man that gave me a generous portion than what I was used to. I was pleasantly surprised that my bowl of salad was basically filled to the top and happily finished it all. I like the efficiency of this place and you are in and out of there in less than five minutes. Perfect healthy lunch or dinner spot.

As a vegetarian, not a lot of good places to get a affordable vegetarian meal. We stayed in town for a wedding and had sweet greens 3 days in a row, completely different meals and all amazing. The employees also very friendly

The concept was good, but the new garlic steak that I ordered was dry and hard as rocks! It must've been sitting out since lunch time. smdh

Horrible experience. Horrible service. Can't reach someone on the phone. Call the store and they will only answer through text. And it's an automated text. Walked over to the store and the manager, Manny, was absolutely useless. Email support to cancel an order. I ordered for delivery for lunch today. Order says it will be delivered m9nday. Tried to call to cancel, can't do it. Texted to cancel. "Sorry it's already in process at the store and can't be cancelled" I walk all the way to the store since you can't get them on the phone. "We acanthus cancel your order. You will have to email support " JESUS CHRIST. JUST CANVEL THE GODDAMN ORDER ALREADY. IM DONE You lost a customer for life.

Freaking love this salad! The portion is huge! It lasted me two meals! I would ask for double green sauce because there is soooo much salad! Never a bad complaint. They even use eco friendly to go containers which is definitely a plus in my book! Cant wait to try more options here!

This location always has issues. Customer service isn't good. There is always something missing from my order here. I hate having to walk all the way to the other sweetgreen in DTLA but that one doesnt miss. So disappointed in this location

Great service and the food is vegan friendly all good choices for salads or sandwiches or wraps.

I love the flavor of salad, but I'm not often a 'salad guy'; although, I do have to say they have a most efficient operation from ordering through pickup, and everything is perfectly fresh and plated by their polite and professional staff. You can get a nice healthy and tasty meal in a quick moment.

The romaine lettuce has changed from good to bad, now huge pieces of old, leafy tops at this location. Staff not very attentive in moving pick-up orders from the prep area to the pick-up area.

Whoever is managing and owning this location does a horrible job or training and hiring good service people. Absolute failure.

The place is ok. I like the area in dtla too. My experience was good. The service was good. Will be back

Read the orders !!!!! They stay getting my order wrong it's so annoying smfh !!! Nobody got time for that messing up my whole mood !

I ordered from here twice and first time entire chicken was missing and I thought it was because the Uber eats guy ate it. But then when I ordered it the second time, the entire fish was missing. NEVER order from here. They are NOT to be trusted. I'm for sure never going here or ordering here ever again. It's so ridiculous

First off they had no bread, had to ask about it on my way out instead of the employee stating they were out. Then my Shroomami had no rice! Like ugh I had salad at home I could of ate! Came here for some kind of starch! Never going to this location again!

The food is delicious here but the wait here during lunch time is unreasonable sometimes i would see half the staff working and the rest just talking in the back but maybe they are working who knows I'm just during peak hours more work should be taking orders to avoid big lines especially when you only have one hour lunch break ... besides that my favorite is the super green goddess which i like to add avocados and tofu to it yummy. and the hot bowl is really good too with chicken pesto which are insanely tasty. and the rosemary focaccia bread good... i come here like twice a weak and the people here know me and are really helpful except during peak hours lol. i

Ahhh after over a year without sweetgreen I was so happy to finally be eating here again. I don't have a sweetgreen where I live so when I saw there was a location a short walk from my hotel, I was in. I ordered a modified chicken pesto parm and added the spicy cauliflower on the app. Pickup was smooth and everything was so fresh. The only thing is that sweetgreen discontinued their rewards program because of the pandemic, but you can't fault them for that.

Some people wonder how Sweetgreen got its name: When they were getting ready to open their first store they sat down to price their salads.  They looked around and saw that everyone in LA was charging over $10 for a salad and decided to do the same. The Salad only costs $2 to make so after the first week when they saw the profits and dollars rolling in, one owner shouted out: "Sweet GREEN!, Sweet GREEN!" And the name was born. Now I got the Hollywood Salad Bowl and it was great. Make sure to sub the Blackened chicken.  They have a regular chicken but it looks so white and pale I could loose my appetite.  Wish they would just remove that pale chicken from the store or send it to the tanning salon. When people in my office asked what it was, I said Hollywood Bowl: chicken, brown rice, kale, goat cheese, grapes, and dressing. Side of bread included. When people in my office asked how I was able to get a Hollywood Bowl when we are not in Hollywood?  I told them that when you pay $15 for a salad with tax, you can bring a bit of Hollywood to you. As I was leaving the store I could not help but hear someone shouting from the back room of the store: "Sweet GREEN!"

Ordered the hot honey chicken plate from yelp. There was no chicken, so I paid $16 for a couple of potatoes and some quinoa.

Thank you for reaching out to me and making things right @jennifer! After my initial snafu, i haven't had issues. They've even exceeded my expectations. I've tried their seasonal bowls and loved them. In fact, sweetgreen is a norm for lunch now. The customer service is on point online and in store. I've had questions and everything gets answered and resolved. Favorites have been the shroomami and elote bowl (please bring back!). I haven't gone through the entire menu (yet) but I see that happening soon. Not sure how the parking situation is but it's walkable and accessible via dash b (there's a stop right at where the B stops)

So I LOVE Sweetgreen. It's a go-to salad spot for me and I try to convert as many people as possible. But unfortunately my Harvest Bowl from Monday was a let down. The rice was not properly cooked and still dry, the sweet potatoes were a bit burnt, and the dish as a whole just wasn't what I'm used to getting from here. I had done a group order with my coworkers and they were all disappointed as well. The two people with the Pesto Protein Bowl were not happy campers and one of my coworkers was trying Sweetgreen for the first time and not excited about going back. Maybe they were having an off day. Fingers crossed next time is better.

I've had sweetgreen several times, and this was hands down the best bowl I've had. I'm not a warm bowl person either, but this just changed the game. I omitted the almond slivers and added red crushed peppers, so there was a nice spice to the whole thing!

Sooo..that old standby Thai restaurant across from the Central Library is now, well, a closed chapter on 5th Street. Sad to not find it, however, it gave me a chance to finally try 'sweetgreen.' That's their emphasis on the lower case. I'm not sure I understand why the lowercase, although I will say I enjoyed their low-key variety of healthful and savory foods. In short, I had a really good lunch here - though I did get it 'To-Go.' I'd walked into other 'sweetgreen's before just having happened by at an inopportune time to stop and eat for me. But, being curious, there are times that I'll take popping into a place, doing reconnaissance work. The menu can be a bit dizzying. I went with The Curry Cauliflower. (Roasted chicken, curry roasted cauliflower, shredded cabbage, cilantro, raisins, warm quinoa, organic arugula, sweetgreen hot sauce, cucumber tahini yogurt dressing). I asked for the hot sauce and the dressing on the side. Really, I'm much more interested in things without dressing, in order to taste what's actually inside the meal. I found it comforting, at times very flavorful, and, sure, at times a bit bland. Enter the hot sauce - which I salute. A strong but honest heat that goosed the flavors to the point of making me very happy. I'd definitely try it again. There's certainly seating here, though they are very prepared to allow you to easily take it with you. Yum.

Food is good but ordering online is always confusing and, if placed during lunch, never comes out when it says it will or when it has been completed. For example, today I placed an order online for the salad to be done by 11:30 (I was given the option to have it ready by 11:45). I arrived at noon and the order had still not been finished even though I had received an email saying the order was completed at 11:17. At 12:10 I tried to cancel with the store but was told I needed to do it through the App. Trying to cancel through the app only directed me to an email form after asking lots of automated questions. A royal pain! I'll be eating elsewhere for lunch when I need to buy.

Oh sweetgreen, you are so so tasty, but so inconvenient. I've been to this location sparingly about three times since it opened and regret to say, it's probably the last. My hour lunch break is too precious to wait in line, and trying to order ahead does no good, either. I ordered at 12:45pm online with an ETA of 1:10. By the time I arrived at 1:10, the small establishment was full of confused customers, standing, scattered all about in a hot mess. Directions say salads will be waiting on the pickup counter and more people were waiting than bowls ready. The system is broken and disorganized. The poor Staffer that has to deal with the mob of hungry patrons kept his cool. By the time I got a chance to talk to him after checking the food on the shelves, it was 1:20. He checked with the kitchen behind him and my order came in, but no food so he started assembling it himself. Receiving my order by 1:25 plus the walk time back to my office kitchen didn't leave me enough time to enjoy my lunch and had to work, eating it at my desk. As good as my Kale Caesar salad was - because it IS excellent, it's not worth the wait. Sorry, guys! Please organize your system.

Hello. I come to this location about 3-5 times a week. Love it. However... I have a few notes. 1. Get rid of the masks!! seriously... I don't even know the law... but break it if you have to... NO ONE CARES ABOUT COVID ANYMORE. The person making my salad has to repeat themselves over and over again... because no one can hear them. Every time I see a room full of regular people wearing masks... and the employees not wearing masks it makes me want to shop somewhere else. 2. I noticed there are usually about 8 people working behind the main counter... and a rotating group of 1-2 people making salads.... I guess this number rotates based on how many customers are in the store? The issues is... sometimes I have to wait a good while for someone to decide to come be that person... hello! there are 8 of you back there. 3. TEN OUT OF TEN TIMES!!!! an ingredient is not stocked on the main counter...so the employee has to go to the back to grab it. This slows down the whole process. Sometimes they have to go back a 2nd and 3rd time to complete the order. Maybe have 1 Expo person constantly make sure the front counter is stocked up? Overall I love it here... food is great..... let your employees show their beautiful smiles!!! no more masks.

Love sweetgreen never misses always delicious they are my new go to. They give you a nice piece of salmon with the salmon miso. Love it!

Love this place! I tried their salad the other day and i immediately fell in love! Now it's a go-to salad spot for me! I had their salad yesterday too :) so far i tried two salads from their menu and i'm going to try every single menu they have for sure !!

Got a chicken bowl. Barely any chicken nor much of anything else for about $17. Chicken was dry and sweet potatoes seemed like they were sitting out all day. Very disappointed after someone recommended this place to me. Had to buy a second lunch somewhere else.

Perfection every time! Yes it's overpriced but it's delicious and healthy and consistent. Thank you for always being there, sweet green!

So I ordered a crispy rice bowl from here last week on ubereats and there was a baby roach in it. The roach looked like it had lettuce stuck on it so I'm assuming it was in the produce. I reached out to management and they gave me credit for sweetgreen which I did not want because I can never eat here again. Beware. I threw up when I saw it.

Would I come back? After reading the other reviews, I was iffy if I wanted to come here. Some said that it was really expensive and others said that their portions are small. If you come here during lunch, the line is pretty long. I got here at noon and waited about 15 minutes. You can see the staff making your salad in front of you and their ingredients look fresh. I thought that their process is inefficient since the person making your salad is ringing you up as well. The line would probably move faster if you have one person at each section, just like Chipotle. All their salads sounds tempting but I ended up ordering the Shroomami. It is one of their warm bowls that consists of shredded kale, wild rice, beets, marinated tofu, mushrooms and other veggies tossed with a miso sesame ginger dressing. The salad has a lot of volume so I do not know why the other reviews are complaining about the portion size. I can easily eat half and feel super full and save the other half for later. The price is decent for a lunch spot in Downtown. My salad came out to be about $12. I look forward to my next visit and cannot wait to try the other items on their menu.

I didn't know HEIRLOOM TOMATOES look like this THANK YOU sweet green This is my first order from SG, haven't tried anything else yet but this is a big turn off because this is not what I ordered. Heirloom tomatoes are softer, more tender and more aromatic, and less sweet than small cherry tomatoes. I wouldn't have ordered it I I knew it wasn't heirloom. As I was eating the arugula, I felt it was extra moist. Before I finished it, I noticed there were a lot of oil on the bottom of my bowl, which was a bit surprising as I never had salad so drippingly oily and I hope they are good oil. Sunflower seeds came with a smell from humid storage. I think roasting them a little bit will enhance the flavor, if anyone from the restaurant would see this. Good thing about this bowl is that, the sweet potato is actually sweet. However, I will not order from this restaurant again.

I decided to try out Sweetgreen recently with my coworkers and we are obsessed! The line can get crazy during lunch but luckily it goes by very quickly. They do have a menu, but they also have a build your own veggie bowl or salad and that is what most people lean towards getting. Prices are pretty reasonable especially for the portion size (Sweetgreen knows salads aren't always filling so giving a huge portion is awesome in my opinion), and service is fast! What I enjoy most is the variety of salads and vegetable options, as well as toppings and dressings! I also appreciate that everything is freshly made! Give this place a try if you are ever in Downtown!

Wanted to try the new tingly sweet potato and kelp bowl......Because I love the whole momofuku david Chang empire. They use kale as the base so although I asked to use light dressing to save on the calories, because it's kale you'll want all the dressing. This bowl was delicious!! I loved the kelp. It was about $13 but The bowl was huge and i had to save the rest for later. We were there around 12.15 and just a couple of people in line. Crowd picked up around 12.45 and there was a long line.