No.6

Love this store but they have a different return policy for in store purchases vs online. You can’t get a credit card refund for in store purchases. Predatory! And I found out by reading my receipt after purchasing something in store. They should change this policy, it makes me not want to shop here anymore. EDIT: Bianca was able to provide a credit card refund as I wasn’t aware of the differing return policies. I really appreciate it! I will shop with this in mind in the future.

I finally got my boots! I saw these on a gal on a plane probably a year ago. She said they were the No 6 crepe sole booties and I fell in love and became obsessed to get these. I messaged them on Instagram. I stopped into the store a couple of times when in Soho. I kept watching the website. I tried to be patient. Then one day, I saw them on their site and they said, coming soon. I had to drop my email to get notified. I was close...finally, I received an email saying I could order, I did and boom! I now own the most fantastic pair of black rocker chic yet classic crepe sole badass boots and I am thrilled! It's the longest I've waited for something and it was worth it! I highly recommend these. I put them on and immediately fell in love!!!!!

I just stopped here for the first time looking for a few stylish professional pieces. The three women in the shop were all so helpful in suggesting items that fit my budget — generally the sale items — which I really appreciated. I ended up buying four pieces that I really love. I highly recommend this boutique if you’re looking for something special, including elevated wardrobe staples. They have an especially great selection of shoes, handbags, and pants.

Always down for a new pair of No. 6 clogs. I think I have 6 pairs now. They wear well, are super comfortable and oh, so stylish.

I have 5 pairs of their clog boats . They are beautiful . However. I have had manufacturing defect issues with 2 separate pairs of those of boots Neither time has the company stood by their product. One pair has a staple which is 3/4 of the way out, and in another pair the tongue of the boot was cut incorrectly , so it is crooked and almost unwearable . So I don’t recommend , and I will not purchase from them again ,

Sales team is outstanding. I purchased two pair of wood clogs and have worn those many times-very stylish and comfortable.

I ordered a pair of clogs and thought they were too small. I took them to the store to exchange for a bigger size and the sales person told me they were the right size and would stretch out. That never happened and my heels slightly hang over the back edge of the clog. For the amount of money I spent, I am so angry about this. I would have attempted to return them again, but I was waiting for them to “stretch” out. Then, it was too late to return them.

I love the look of their clogs and decided to splurge on a pair of Mary Jane clogs. They were so uncomfortable, not only because they were tight, but because the hard, split sole dug into my foot when walking. Returned them and got the t-strap, which I loved, with the caveat that they are not comfortable enough for prolonged urban walking—blisters and strained arches. They're damned cute, but I wouldn't drop $300+ on another pair of clogs here again.

why are the people who work here so miserable? comically rude ... not only lack of customer service... lack of human decency! how about a ... smile? hello? just ... something? the clothes are also lame :)

I love the tall clog boots I have got but they are tight in the Calf area. I brought them to cobbler to have them stretched but they are still pretty tight. Any advice on what to use to stretch them please? Thanks!

I needed warm clogs for Christmas breakage. I ordered no 6 clogs online. It has been 14 days and I haven't received them. I called company twice, visited store one. Service in both places was horrible. I'm surprised to be exposed to such low quality service, customer service attitude and horrible delivery policies! Dint recommend this company at all!

Simply the best boutique in New York. This shop is constantly introducing me to new brands that I often cannot seek anywhere else. The owner has such great taste. Easy to find something you love.

I was upset because I felt I had been inadvertently sent a used and returned pair of shoes. But upon calling the store the issue was quickly and efficiently worked out to my extreme satisfaction. Thank you, No.6. I would have hated to part ways with one of my favorite brands.

I used to love this brand and the in-store experience very much! I went last Saturday and there were probably 2 or 3 people working and I was the only costumer; nobody could care less. When I left nobody said one word to me. I decided to buy to 2 things online. They were not on the store and nobody to ask...! I just received them. The worst packaging. Not even steamed. Just wrap and throw on the box. They smell bad and I can't return because it is final sales. There are a lot of little gems in NY. Independent stores with positive vibes ! I suggest to go find that energy somewhere else and give your money to people who care. Lara

I'm not a big heel girl but I had to try on No. 6 clogs and I was so glad I did. Not only are they super comfortable, but so stylish. I can wear them all night and they don't hurt my feet. I also love the selection of fashion at No.6 . Everything I have purchased has been unique and stylish right down to the silver socks! Staff has always been pleasant never a problem. Looking for unique, well curated boutique, don't miss No. 6.

Pretentious cramped store with with bad customer service and attitude. They seem not to care at all. Customers push around to greedily grab clothes and it is generally a toxic environment. Many years ago this was a store that sold one of a kind vintage clothes. The staff was nice and helpful. This is a totally different place now. Their selling point is their clogs but I would not want to buy them in this store.

I have been wearing no. 6 clogs for many years. I find them to be comfortable and they are well made by hand. I do however feel like I have to head warning that, as hand-made products, they vary in size and are often final sale. Make sure you try on your boots in store or support one of their authorized retailers that will work with you within reason. I have 3 size 37 no 6. clogs including fur lined and they all fit a bit differently. My 4th pair- which I ordered online instead of in store in this instance are so tight in the last/vamp that they cut off my circulation. I've had them stretched at the cobbler and followed their instructions to break them in to no avail.

Worst customer service I've ever experienced. After just one wear of my $265 No. 6 clogs, the heel of one of the shoes splintered, chipped, and frayed about an half-inch. Very noticeable and unwearable. I called for customer support and instead of finding a resolution to this damaged shoe the woman on the phone schooled me in how to treat wood. Their solution: superglue the shoe. The woman on the phone made me feel like an idiot. She said, that I should understand how wood works and should have been more careful when wearing these clogs. Never shopping here again. These are super expensive shoes but the quality is extremely disappointing.

Let me preface, I was a HUGE No. 6 fan. This morning changed all of that after I had one of the most unpleasant customer service experiences. I bought a pair of shoes a few months ago for the summer and on my first wear the leather strap would not stay up. I attempted to remedy this, but it boiled down to the way the shoes were made, and whomever constructed the shoe simply did not use enough material. Sarah, the customer service rep who I spoke with repeatedly interrupted me, quickly jumped to conclusions and patronized me numerous times after offering zero resolution (Seems to be a re-occurring theme after reading other reviews) and blamed my feet, stating the shoes don't always fit everyone's feet even after I told her I have an almost identical pair to the defective ones. The shoes retails for more then $300, so I am essentially SOL. There is zero accountability on the company's end to provide solutions for poor production or defects. Shame on you No. 6, being a "small company" is not a valid excuse. You lost a very loyal customer today and I won't hesitate to share my experience and your incredibly low standard of service.

I love this store. I consistently love their aesthetic and the collections they have. Their clogs are AWESOME. I just want to gripe about the customer service. Sometimes, when I'm lucky, I get assistance from the nice sales clerk who smiles and is super friendly. And sometimes, the only sales person in there is one of the girls with a sour puss look on their face or a scowl. Whenever I tell a pal "hey, I got the coolest (fill in item here) at No. 6" often times the person will reply : "I hate it there, the sales people are so rude". Sometimes it's true, when I'm lucky, it's not. No need to scowl ladies. Be helpful and kind to your customers. It feels better. We are also spending significant money on your clothes, shoes and accessories. Is that too much to ask?

I bought a pair of clogs here last year and they still fit great and are wearing really well. I wear them in the fall and spring and am super happy I splurged ($350!), but I feel they were worth it. Super stylish and comfortable too. This place is hard to find, but worth the trip and a check on your phone GPS.

I loved No. 6 for years. I loved the shearling-lined boots, the clogs, the clothes. I loved the quirky and chic vibe. And I liked the experience of shopping there. The clerks were friendly and smart and had good ideas about interesting combinations of things, and they were helpful. That is not true any more. The last five times I've been in there, the clerks have been disinterested and even snotty. Given the price point, I don't think it's worth my time to go in and feel bad before I've even tried anything on. I think I may be done.

This is an update from my review below-the store sent me a new pair of clogs to replace the pair where the wood broke away from the sole. I was persistent but in the end, they did the right thing. Thank you, No. 6! I am revising my rating from one star to four-I am a fan again. I was a big fan of the line of the boots and clothes. I have worn my clog boots for years without incident and was excited for my clog huaraches. Within 3 months the wood cracked at the top of the heel and started to break away. The person I spoke with said this was normal wear and tear and suggested that I glue the sandal-I strongly disagree. The fact that they cracked already in under three months is not "normal". That is not okay, especially for a $300 pair of shoes. Glueing is not an acceptable solution for a high-end show. I you charge that kind of money--you must deliver on quality and customer service. Hopefully they will do the right thing and replace them or I wont return...and tell my friends. Buyer beware

I LOVE THIS LINE... The aesthetic of the store is lovely too. I have to say that this is not a line or a store to be taken for granted. There are 3 principle problems. Not only is access problematic (#1), giving rise to many questions ("Where are the images of the new collection???" "can I order on the site?" "which stores sell this line? where can i order it?"), but the clothes can fit very differently on the body than in the pictures (#2). When No. 6 works, it REALLY works. And when it doesn't, it's unwearable. So make sure that you try it or that returns are possible. As for access, sadly now that i no longer live in NY, obtaining their clothes directly from the store, is very difficult. The big question becomes "CAN I order it?" Over the summer, I called, ordered x dress in x size, gave my CREDIT CARD number and waited, and waited, and waited... I emailed. No response. I ordered the same dress in the same color in the same size from Otte. and #3, a very big problem, is that THEY DO NOT ACCEPT RETURNS. ONLY STORE CREDIT WILL BE GIVEN. EVEN BETTER... there is a LIMITED PERIOD OF 10 DAYS FOR THE STORE CREDIT. so if your mom orders something for you while you're on vacation or you live in france and you order something to your mom's house so she can mail it to you, and then it doesn't fit but you've somehow exeeded the expiration period for your store credit ... well, then, tough luck. you're out 350 dollars. Customer service is not the No. 6 Store's strongpoint. But it's a NY look, lovely colors and quality fabrics, not too girly, but with beautiful vintage-inspired details - pleats, pockets, buttons and feminine shapes.

I love love love this store. Only problem is that when I go in I ultimately spend a ton of money. The rent is due woman, calm yourself. I have their shearling clog boots and they kept my feet super warm all winter, held up beautifully. Just got their new moccasin clogs and besides being a little stiff they seem to be breaking in nicely. No concerns with quality (knock on wood) yet! Heads up: If you see any jewelry or clothing there that you absolutely love-get it. They stock only a few and the stuff is hard to find elsewhere, trust me I've learned the hard way!

No.6 is the best place to shop in NYC, hands down. In a city filled with a ton of the same, No.6's beautiful and unique product selection gives the store so much personality and originality. Their clogs (and especially their shearling-lined clog boots) are irresistibly comfortable, and the girls that work in the shop are always super sweet, pleasant, and down to earth. I live in Seattle so unfortunately I can't shop here in person all the time, but I'd always always ALWAYS choose to support No.6 over any other shop if given the option, and will definitely be shopping their website whenever I can.

No. 6 has some wonderful clothing. Their clogs and clog boots, however, are not nearly as well made or comfortable as Swedish Hasbeens. Swedish Hasbeens footwear is amazing! I've tried for years to like no.6 clog boots but the leather is too firm, the fit weird. SH are lovely and comfortable from day 1. I have to agree with the reviewer below. The women at No.6 used to be friendly. Customer service now is...not great. I find the women a little full of themselves.

I've been coveting a pair of No6 shearling clogs for over a year. I finally made the purchase. Unfortunately, when they arrived, they were the wrong clog (size and style). However, the customer service to remedy this has been outstanding. They have offered a solution that goes above my expectations. The several times I reached out, they have responded promptly and to my satisfaction. A good review from me!

The No.6 clogs and clothing are gorgeous! They carry good rare designers. Great customer service and I always enjoy my shopping experience. XO

Such a great boutique for artsy finds! Check out this review at shopwithdice.com (https://shopwithdice.com/no.6)!

I love this place. Pretty much always amazing, friendly and helpful staff and gorgeous shoes. My pull on shearling boots (mid heel in storm) made this past winter the first winter in NY I was totally comfortable since I was a kid. I did not want to stop wearing them! Warm, fashionable and kept me stable through all my winter walking on slippery sidewalks. I also have the closed toe weave front wedges in soft black. Great everyday shoe though I did add a cushion insert. Just grabbed a pair of Fall's Jane platform clog, which are really stable for all the height they offer and the cocoa suede really conforms to my slightly on the wide side foot. Debating which color old school clog I will treat myself to next. Like a kid in a candy store. . . .

This place is incredible and beautiful. The saleswomen were so sweet and helpful and this store is just a treasure trove of beautiful items. Great clogs!!!

Very helpful ladies who will patiently bring you multiple styles of clogs until you find your fit. It feels like a secret, tucked away on a historical block. Definitely the best place to buy socks in New York City.

WARNING: if you order online from this store and ANYTHING happens to your shoes en route to you, you are SOL. Out $400. While it's the store's decision not to require a signature for delivery, they refuse to accept shipper's liability. I ordered boots which never arrived and the store told me there was nothing they could do. No shoes, no refund, no store credit, nada. Would that be the position of a reputable business? One that cares about their customers? Nope. As many reviewers here point out, the customer service is shockingly bad. I was a first-time customer and, now, I'm a first-time yelper. Compelled to sign up just to warn shoe-lovers of what to expect if you place an online order. Steer clear. Take your money elsewhere! There are many lovely clog boots to be found.

Simply awful experience. Customer service was so bad it couldn't possibly justify anything more than 0 stars. Clearly these are fashion clogs only, because you can't walk more than 2-3 blocks without pain setting in. Terrible product. Terrible people. Terrible brand.

one of the worst retail experiences i've ever had. i ordered some dresses over the phone and i had expected them to play nice to the tourists that come from san francisco and love their clothes, but they act like i'm chopped liver and wasting their time. i asked to try on a dress and the sales associate is talking about how she needs to find a bedspread. while i'm in the fitting room, i hear the sales associate (the one who was talking about the bedspread) say she's going to go out for a cigarette. um, can you at least wait until i'm out the door to have your cig? you're helping a customer. while i'm in the fitting room! super rude and lost a good customer..guess i'll shop only at the retailers that carry their line from now on.

The best store in NYC for people that want something that no one else has. Timeless and tastefully fashionable, comfortable and confident. The sales staff is excellent and patient! Love this store.

I love the look of the shearling clogs low boots so went to the store in Manhattan to buy a pair. Lovely and very helpful sales assistant, however... whilst I was trying on a pair the shearling ripped away from the back seam. They gave me another pair - they also ripped. Third pair - ripped! They were very apologetic and told me it must be "dry hides", but unfortunately I just don't trust the line anymore. To have 3 pairs rip just shows that unfortunately they are not very well made, and for almost $400 they should do better. Shame.

I bought the No. 6 Huarache Clog in "midnight" at Bird in Ft. Greene for full price. The first time I wore them the wood at the left toe chipped. The SECOND time I wore them the wood at the left heel completely cracked. Now I'm stuck with a pair of $275 clogs that look old despite the fact that I only wore them 2x. I'd like a replacement pair, but based on the reviews here, it's far from likely that I'll receive one. Ugh.

Ladies, there is a sale on clogs this week! 12-5 tomorrow, 8/16 and saturday too! GO GET SOME! Ah!

Great clog selection every season and fabulous vintage finds. One of my favorite stores in the city and never have encountered a rude or unhelpful salesperson. This store makes NYC better!!

My entire shoe collection is practically no. 6. I always have their boots on in the winter. I always have their sandals on in the summer. I have corset tan lines because I wear the corset clogs endlessly when it's warm out. It doesn't stop at the clogs. I love their clothing line as well!!!! Their line of silky dresses and pants are awesome!!! If I had an endless amount of money, you probably couldn't pry me away from the store.

This is my first stop the second I land in NYC. The best shoes ever, stylish, comfortable and chic. My only gripe is they don't have a store in LA! Thank you No. 6 for saving my feet!

I am obsessed. The clogs, boots and sandals, are super comfortable and stylish. The staff are (almost always) friendly and helpful. It's very easy to become overwhelmed in the store since there is a lot to choose from and try. They are patient. The clothing and accessories are awesome and the staff are happy to help you try or style. I've gone in there more than once thinking I am getting one thing and I walk out with something else. In a very good way. I did have an issue with a corset clog needing fixing shortly after I bought it... and no issue, they exchanged in for something else on the spot. The shearling clogs are AMAZING. A+++ Only wish is that it is less expensive...

I have been buying clogs from No.6 for almost two years now and I still love them. I recently had a pair break and they had a new pair made for me with in a week. I also love their clothing line!!! I am inspired every time I go into the store. It is unique and one of a kind in the metropolis of Manhattan.

Most of the bad reviews for this place have to do with ordering over the phone or the return policy and I can't speak to that. I came in here and tried on a bunch of their vintage clothes and found the perfect dress. The curator for their vintage clothes has a great eye for classic, timeless pieces - it was easy to find clothes I wanted. You just have to be careful with the sizing with vintage clothes since size chart seemed to wander all over the place over the years. If you like it - just try it on and see how it looks on. :) I had a great experience with the customer service here as well! The ambience here was friendly, but also let me browse on my own and gave me the space to really enjoy looking through the clothes.

My entire shoe wardrobe consists of No.6 clogs, Swedish Hasbeens, and a few other random pairs of clogs from Sessun or Anthropologie. I've never ever had an issue with this store. I have 4 pairs of clogs purchased. There was one instance where I ordered a shoe online and didn't love it on my foot/coloring; I happen to be in NYC and they let me exchange the style. Love the vintage. The store is adorable and hidden. My clogs have held up well. I'm hoping to score a pair of star three straps for my birthday coming up. ha

I bought a pair of clogs in June and said I thought they were way too tight to buy. I was ASSURED that they stretch a lot and all customers buy them that tight. A month later they were still just as tight and I contacted the store and was told that I should try wearing them in the rain. (?) Really? I was shocked but did it anyway. Didn't help at all. I got them professionally stretched and it helped a little but still unwearable. A few days ago, now over two months since I got them, I emailed asking them to take the shoes back for a credit and they said no since I had worn them! They again advised me to wear them in the rain. Terrible experience. Beware.

I have had a really awful experience with No6... I have always been a really good costumer for years. They made me a pair of clogs I was unhappy with and refused to take them back. I asked for them to consider a bunch of very fair options to help me since I won't wear the clogs and was looking to buy another pair. Their clogs are expensive... I wasn't evening pushing taking back the clogs as they refused...They don't value their customers. I now found the shoes I want somewhere else for way less money and will have to sell the ones I bought on eBay.....for nothing. .. It's just wrong... They should have offered me a discount on the second pair at least at what other stores are selling their product for. They are rude and inflexible and act holier than thou. Will not shop with them ever again!!

I cannot stop visiting No. 6! I'm turning into a clog junkie!!! The store is adorable, the girls are very helpful and honest....and the clogs are AMAZING!!!! My first purchase was the lace up shearling boot on a black heel.They are super comfortable, warm and durable. And got sooo many compliments all winter! Now that it's warmer, I had to go back for another pair! Got them custom made this time and I am so happy. I've been wearing them every day since I brought them home. Will most likely invest in another pair...and another...and another...

The items in this store are beautiful. Truly. Their boots, specifically are modest, dreamy, and last forever. The air in here, however, is bitter. I have gone in several times, and have never felt at peace. The space is intimate and you would think this would create a homey welcoming energy, but this is not the case. Off beat vibes.

I feel compelled to open a yelp account just to review this place. I bought a pair of boots, which have been getting a lot of press, over the internet from this place. I was really excited to get warm winter boots that would support American-made products. The first time, due to confusion with the ordering form, I was sent the wrong boots. When I finally got the right ones, I put them on and immediately the leather ripped. Shortly after that, one of the seams on the foot split wide open. After one wearing!!!! I sent numerous emails and phone calls, but no one has addressed my concerns. These are $400 boots! No offer to refund, repair, or exchange. Buyer beware. Just a terrible, awful experience.

I bought a pair of sandals at a sample sale here for $150. They normally retail for about $300. They ripped up the top of my toes and continue to do so, several months later. The inside sole pad also started sliding off after a few weeks of wear, exposing the sticky glue used to adhere it to the wooden sole. I called the store and they told me to remove it using 'goo be gone'. I did this, apprehensively, and found unsightly holes in the wood which were now exposed. The store's solution was to send me new pads, for which this would inevitably happen again. Then, I discovered that the metal buckles they use stain the leather and make switching the holes an unsightly decision. The leather also attracts a ton of dirt. Both stains are impossible to remove using leather cleaner. When I called with these complaints, I was told that this is how their shoes are and offered no remedy or solution. I absolutely do not recommend No. 6's shoes based on the poor quality, high price and terrible customer service. Save $300 and go buy your shoes somewhere more deserving of your hard-earned money.

I have purchased quite a few things from No 6 and it is not their awesome clogs and clothing I am unhappy with. It is the appalling customer service. I never use yelp but maybe with a few people mentioning this, the ladies at No 6 will be a little nicer to the customers. It is some of the worst customer service I have experienced! Almost as if you are inconveniencing them by spending your money there. A little common courtesy and manners goes a long way! When you are about to spend hundreds of dollars, you don't need a dismissive attitude from the person helping you. I hope the owner really starts to pay attention to this as I'm not the only one who has mentioned it. If the owner doesn't care to address this then I am more then happy to take my business elsewhere and so are many of my friends who have experienced the same issue. Come on ladies who work at the shop- be nicer to your customers!!!

I received a gorgeous pair of shearling boots for Christmas but the size felt off (I know you are supposed to size up but the 37 felt so loose on me). I went back to the store after the holidays and easily exchanged them for a smaller size. I also ordered a pair of new school clogs in smoke that just came in and they are beautiful. I love this place! The saleswomen are very helpful and super nice. Can't wait to go back for my next pair!

I stopped a woman on the street in nyc who was wearing adorable, funky clogs with a sheepskin top and asked her where she got them. I was delighted to learn the shop they are from was in soho near me (i live in noho). The next day I embarked on my journey to No. 6. I kinda wish I did't discover this store because now I am hooked! I'm usually a danko shoe/boot wearer and I'm comfortable spending $200. Maybe $250.00. Unfortunately that was before discovering No. 6. I thought i was going there to purchase the clogs, but no way could I resist the clog boot with the sheepskin lining. Since this was a lot of money for me I spent a long, long time there before ultimately deciding. The staff (different each day) were beyond patient, kind, and helpful! I am so happy with my first purchase. I now have my eye on clogs and a dress (also way more than I'm use to spending). I guess for me No. 6 is a mixed blessing....

Okay, so I went in this store and didn't want to leave. They have a combination of vintage, new designers, and their own line. I have gotten so many compliments on my No. 6 dress, I kinda of don't like to take it off. They also carry jewelry from new designers that is just amazing. They were so helpful; when I left I felt like I wanted to go out with them.