Kimpton Hotel Palomar Philadelphia

This hotel has been my go-to for years. The location, amenities, personalized service directed towards its customer is absolutely amazing. To begin with, each guest is treated with a “what can we do to make your stay comfortable and personal. When you enter the intimate lobby, there is tastefulness everywhere, a roaring fireplace and a free wine and popcorn happy hour (besides the always plentiful flavored water and morning coffee). And cleanliness is a constant as the staff is working nonstop. This latest visit was for my birthday and I was meeting my daughter for an overnight celebration. When General Manager Carol Watson discovered this, she went above-and-beyond to make my short stay amazing. At a time when customer service is literally void, this kind woman and her staff know how to make a loyal customer feel like more than just an everyday guest. A birthday to remember and a very satisfied Kimpton customer. Thanks to the entire team and Carol…see you again soon.

Fortunately, I was referred from another nearby hotel to this one, due to the other hotel having no electricity. Turn out to be less (price), better, and greater customer service. The check in was smooth, the evening courtesy wine and popcorn hour was a plus. Smells great, clean, luxurious and rooms were comfortable, with nice views of the city. Highly recommended.

Fantastic property & staff. The location is perfect for needing to be walking distance to the major sites in downtown Philly. The staff is welcoming and friendly. The rooms were spacious & clean. The amenities that the hotel offers such as coffee in the morning and a wine social hour in the afternoon really sets it apart. I would highly recommend anyone stay here!

Make sure to use HoteITully.ᴄᴏm when booking any hotel. They compare hundreds of booking web sites and normally will have rates much cheaper compared to others! Thank me later on! This place is one of my favorites in the area. I have been staying here for years. If you choose this place you will love it I'm sure! Perfect location to visit the city. Rooms are super clean and comfy. No noise. Huge mirrors and magnifying mirror on the wall to easily apply makeup. More space than other hotels. Upscale decor and free coffee in the morning. 21st floor

A gorgeous hotel with thoughtful touches that elevate the stay. The room was clean, comfortable, and included a bathtub and robe for a little added luxury. The holiday decorations were stunning, giving the space a warm and festive charm. I visited the 25th floor to check out the A1A Library, a beautiful ballroom event space with great views of the city. The architecture throughout the hotel is truly impressive, blending modern sophistication with classic design elements that make every corner feel special. The overall atmosphere was quiet and cozy, perfect for unwinding, yet the location was ideal for exploring the city. A stylish and serene stay that I’d happily recommend to anyone.

I recently stayed at this hotel and had a pleasant experience overall. The rooms were nicely appointed, providing a comfortable and relaxing atmosphere. Cleanliness was clearly a priority; everything from the linens to the bathroom was spotless. One of the highlights was the complimentary coffee and tea available in the lobby every morning, which was a nice touch that added to the welcoming environment. The staff were friendly and welcoming. The breakfast service felt a bit short-staffed but the food was good. A solid choice for a comfortable stay in Philly.

Excellent hotel in a terrific location. We've used the hotel on a number of occasions as it's close to the Kimmel Center and very dog friendly. As it is close to Rittenhouse Square, there's no problem walking the dogs any time of the day. The staff is extremely responsive any needs you might have and the restaurant is very good. It's a very nice place to stay.

Extremely clean and tidy. Jetted tub is excellent. I've stayed here multiple times and each time it exceeded my expectations. Staff is friendly, and courteous. The location is great. The restaurant is good. Looking forward to staying here again!

The Mr. and I recently spent a weekend in Philadelphia. Our goal was to check out the historic sites and eat good food. While not in the 'thick of things' the hotel was certainly walkable to all the areas and things we were interested in seeing and doing. The hotel itself was clean, comfortable, and all the staff we interacted with was very professional and helpful. Breakfast was in Square 1682. While not free (unless you are Diamond like my Mr.) it offered a nice variety of options plus a full bar. If in Philadelphia again, we wouldn't hesitate to stay here again. PRO TIP: The Philly PLASH is a great, low cost way to get around the city.

I was honestly disappointed with my stay at the Palomar. I usually love Kimptons and I love the Kimpton Monaco also in Philly. We stayed there last night for a girls night to celebrate my sister upcoming wedding! I will start with the good. It is in a great location, it was pretty clean, and the staff was very friendly. The lobby was cute and our room was not fancy but a nice size and exactly what we needed. The main reason I was disappointed and quite concerned was the giant gaps under our doors in our rooms. There was a huge gap under the main door, to the point where you could see and hear everyone that walked by- and that also meant that anyone could see and hear us as well. Additionally we had a conjoined room (but we only reserved one so the door in the middle was locked of course. Again a large gap, and it truly sounded like the couple next door to us was literally in our room- and they were not even being loud. Of course hotels don't come with a ton on privacy and there is noise- I totally get that and travel and stay in hotels frequently. The noise was annoying but quite honestly I was more upset about the safety concerns that the huge gaps posed. Luckily we spotted them quickly and shove towels under them to block a bit. However the Palomar is a nice hotel and is not cheap- needing to shove towels under the door to feel safer is unacceptable. I chose not to mention it to the staff as to not cause a scene on my sister celebratory weekend and the hotel seemed to be crowded and overall the stay was fine and it ended up being ok for us. I hope for the safety and experience of future guests someone sees this and makes an effort so fix it.

We decided I did not need a tub with a view since we would be here at night in the winter, and it would be too dark to see. We had the King Suite on the 12th floor, much larger than the city-view tub room we normally get. The room included valet parking which was wonderful because parking and traffic are always such a nightmare around here. I had to call the front desk for a robe but they sent it right up. There were plenty of extra towels. There is a wine reception in the evening we have never once made it to because I'm always in the tub, but we always say we have to get to one of those. The front desk is always friendly and helpful and it is a pleasure staying here.

Stayed here for 6 nights with a friend. There were so many nice things about the hotel. They make you feel welcome with a nice note and cookies in the room, social hour for an hour in the lobby with wine, cocktail and truffle popcorn. Staff are pleasant. The room was a nice size with 2 beds, desk with chair, a comfortable chair, safe, yoga mat and ironing board in the closet and nice bathroom. The location was wonderful with easy access to sites, shops and restaurants.

I had an event I was attending in the city and wanted a cute place to stay for the night and any IHG property is always my first choice. This place is so cute! The lobby was adorable and the check in process was smooth. The staff were welcoming and the amenities are unique so it's always nice that they go into a pretty good explanation of everything. We had a small hiccup with the bathroom door when we checked in and they fixed it super quickly. The only reason I deducted a star because the night staff left a lot to be desired. They were really short and a clear contrast to the rest of staff. Otherwise the rooms were spacious, clean and had everything we needed, other than the lack of hooks in the bathroom I have no complaints! Can't wait to return.

From the moment we entered the cozy and inviting lobby, we knew we booked the right place. The staff was friendly and check-in was easy. We had made it just in time for their complimentary social hour, which offered white and red wine plus a gin cocktail. After getting our drink, we cozied up in front of the fireplace. We did this each night of our stay and because of the lobby's layout, we met and engaged with other travelers. This was a bonus because we met people from England and all across the US. The room was spacious with views of the city and blackout shades for sleeping. The location is a solid 10 because it has countless things to do in the city's heart. This will be our go-to hotel anytime we are in Philly.

Visited philly recently for an eagles game and stayed here for about a week. Our stay was amazing and the accommodations were great. We were granted early check-in and a change of room for a better view. Which, made a huge difference The staff even included a happy birthday gift, even though my bday had a few weeks back. Room accommodations were very nice I have zero complaints. Thank you Kimpton Palomar staff for making our stay an amazing experience.

Center City of Philly has an abundance of hotels to chose from but I'm glad we chose Kimpton Hotel. It is conveniently located close to all sorts of dining and shopping areas and walking distance to a lot of touristy spots and historical places. We decided not to rent a car as we were only planning for a short stay in the city. However, if you have a car,the hotel offers a valet only service and charges about $60/night. They have excellent customer service who helped us through a very stressful travel delay. We were scheduled to arrive on Saturday night but ended up arriving Sunday morning. I called the hotel and let them know we were arriving a day later, they made arrangements to make sure we had a smooth check- in when we arrived. The highlight of our stay here is their complimentary coffee bar everyday from 6-10am and social hour from 5pm-6pm daily with free wine. We booked a room with 2 queen beds and a city view. Unfortunately, we did not get the view we hoped for as we were on the 15th floor and the hotel goes up to 25 floors. We have views of other tall buildings instead but no biggie! Slightly disappointed with the size of the room, definitely a tight space for 3 people with some luggages. Another thing worth mentioning is how busy the elevators were throughout the day. Four small elevators that can comfortably fit 4 people each, servicing 25 floors, the waits are long and the stops are more frequent. Overall, still a good place to stay in and I would go back here again!

3.5 so my usual Sofitel was sold out so I decided to give the Palomar a try. Ok the lobby is very nice, the elevators (4) are small, I am not sure what this hotel used to be. The room was ok I had the room with the jetted tub. I will say that if eating at the hotel (free breakfast) this is where the pain comes in. My first meal was eviscerated and I spoke to the manager. They also did not have menus in the rooms for room service.

This hotel was fabulous! My room was a king with jetted tub and it was amazing- huge jetted tub with two seats, rain fall shower, comfortable bed, yoga mat in every room, had Eris plant pal, great happy hour from 5-6pm everyday w truffle popcorn, and central location. Thanks for a great stay.

We enjoyed our stay at the Kimpton Palomar a few weeks ago - spacious room, great location right in Center City Philly close to tons of shops and restaurants, gym available to use, and even a daily complimentary happy hour with drinks and the most addictive truffle popcorn! Yoga mat and umbrella are in the closet for you, and they have other travel amenities you can request (nail clipper, hair ties, lint roller to name a few). There is a daily resort fee of $35, but you can use a portion of that (I believe it was $18?) on room service or snacks like chips and candy at their front desk so don't forget to put that to use. No buffet breakfast but our booking did come with a breakfast meal at their restaurant, sausage was on the dry side but otherwise no complaints with the food. Unfortunately when we checked out I noticed we were charged for a meal that wasn't ours. The staff corrected that charge promptly, so I'd say overall Kimpton is becoming one of our top hotel chains!

Kimpton Palomar is a small/medium boutique hotel in the Center City/Rittenhouse Square area. Good customer service, friendly staff, and fairly pet-friendly. I was in the "King City View" room on the top floor for guest rooms. View: nothing special, just other tall buildings mostly. Kimpton is apparently part of IHG, though it seems they don't work well with IHG. The room descriptions on the IHG website tell you almost nothing, though I'll describe my room next. The prices on the IHG website aren't quite accurate--they ended up charging me slightly less. The IHG website often just tells you to contact the hotel because they don't know much about it. Room design: better than I would have expected. There's a mini-fridge (not a mini-bar). Good desk and laptop work area. Enough AC outlets and some USB outlets. Enough trash cans. From what I've seen, it's unusual for hotels to have enough outlets and trash cans. There's a safe that's large enough for a 15" laptop, though barely. Shower/tub combo, blackout curtains, regular TV. Some issues: TV didn't work (weak signal). I didn't really care too much so I didn't report it. Thermostat: seemed off by a few degrees. Heat sometimes didn't work. Noise: not too much. Some noise from the fan/HVAC system, but it's basically just white noise. Wi-Fi: not the fastest but adequate. Fairly cat-friendly. No pet fee. Most "pet-friendly" hotels charge you a pet fee and don't give you anything for it. They didn't offer any cat supplies, though they did offer dog supplies. Good for cats because there aren't any "bad" hiding spots. There's no way for cats to crawl under the bed for example. Elevators: room card-activated. Their restaurant is Square 1682. They did honor the breakfast vouchers and the daily food/beverage credit. Nicely decorated, good vibe here. There's a dumb, semi-hidden "amenity" fee.

Always a great stay at the Kimpton and this time was no exception. Upgraded and wine happy hour are the best. Awesome beds and jetted tub. Great location.

New favorite hotel in Philly! I had a wonderful stay at Kimpton Palomar for a work trip. I booked it because of the excellent location for all of my meetings. On arrival, check-in was seamless and I also was surprised with chocolate covered pretzels, waters, and a kind note welcoming me to the hotel. In addition, there was tea and coffee in the lobby each morning (and cold brew!? With various syrups?! Incredible stuff), and complimentary happy hour included truffle popcorn, wine, and a gin cocktail. The concierge texted me throughout my stay to check in and I was even able to check out via text. Also I have never seen this before but they had a QR code for tipping the housekeeping staff. No need to carry cash and perfect for a business trip. I highly recommend this hotel, for business or pleasure!

(1) night stay over Memorial Day wknd Booked QQ, diamond upgrade to 1BR Suite Jetted Tub (#710) Seasonal secret pw: "no shade" = (3x) sunglasses + free ~$20 on-demand movie (super mario bros!) + huge bowl of cheese puffs, (2x) water, (2x) m&m's Diamond breakfast (voucher for 2) at Square 1682. menu: https://square1682.com/menus Wine hour (lobby, 5-6pm) ... citrus highball = fantastic!!! Late 2pm chk out (std chk in/out: 3pm/12pm) F&B: Goldie, Federal Donuts Center City, Dizengoff Thank you for the gracious hospitality!

A very fine hotel in a vibrant part of Philadelphia. We enjoyed two nights here with just a few hiccups during our stay. The Kimpton Hotel Palomar is in the Rittenhouse Square area, which boasts several excellent restaurants and shops within a fairly small and walkable area. The Reading Terminal Market is only about a 15 minute walk away, there are a handful of attractions (such the Mutter Museum of medical oddities) nearby as well. We arrived late in the evening, but despite the hour the area around the hotel was still quite active on that Saturday night. Check-in was quick and we were pleased to find that we had been placed on one of the top floors. The elevators were brightly lit and had funky art and lively music, and brought us quickly to our room. Entering the room was a little difficult because the doors are really, really heavy - I'd guess that they're rated to withstand a fire for 10 years. Our room was average-sized, with two queen beds, a work station, large TV. There was a mini-fridge inside the dresser and a safe in the large closet. The lighting in the room was excellent. The bathroom was clean and the towels were large and soft. The amenities were mid-range in quality. The tap on the sink was loose but functional, but the sink drained very slowly. Water pressure and temperature in the shower was excellent. The beds were very comfortable and the pillows were plump and soft. Overall we slept well, though as the AC would cycle on and off throughout the night I sometimes felt alternately cold and then warm. This is an older and solidly built building, and as such we didn't hear our neighbors, even though there was a gathering of college students in the room next door. There were a few areas that could use improvement. Our room didn't get serviced until late in the afternoon, after we had already returned from our day in the city. But we were headed back out anyways so it was a minor inconvenience. The Precor machine in the exercise room was missing a few attachments, and two of the three treadmills were were out of order. There is no business center, and when I needed to have something printed I had to send an email to the front desk and they printed it for me. Fortunately, I didn't have a sensitive document but for others this could be an issue. Parking is valet only and it's gonna cost you $63 a night. So, if you're looking for a very good and moderately priced hotel in a great part of the city, this place should fit the bill.

What an amazing gem in the city. This place has to be one of my most favorite stays yet. Relaxing environment, amazing food, great and very friendly staff. Also the view from my room is just amazing. The easy access to all the different shops is just outstanding, and the walk to city hall or the convention center is a very short way. A special thanks to Kaitlyn for the perfectly balanced mimosas! And to Alex For the last calls, and then still serving on a crazy stormy night this city had.

I had such a great time in Philly and would 100% stay here again. The cool statues of Ben Franklin and being in walking distance of so many cool spots like Cleaver's and Reading Terminal Market. This was the best work trip ever. Even when you walk in- look up. It's a super cool projection of Ben Franklin. The front desk was super helpful and the room was clean and decorated perfectly. The front lobby was a total hit. The fireplace, the tea, the restaurant attached- all hits in my book. Super fun- when you walk into the elevator- there is such cool artwork as well. I was snapping pics left and right. Totally forgot to send a postcard that was in the front lobby, so make sure to do that when you go. Also if you are looking for a food recommendation that was super popular in everyone that I asked- The Roast Pork with Provolone and Broccoli Rabe at DiNic's in Reading Terminal Market. You can also make a super quick walk to Cleaver's as well. Can't wait for my next trip to Philly!

Love this hotel. Always a great option to stay in Philly. Centrally located in center city. Close to Rittenhouse square, Love park and a lot of major restaurants. The staff is friendly and helpful. The rooms are clean and comfortable. Some have spectacular views of skyscrapers. They have a cool happy hour special from 5-6 where they offer complimentary white and red wine and seasonal spiked apple cider. They also bring out popcorn during that time. Few notes: they put a $75 hold per night for room service, parking, etc. (it is refunded if you don't use any services). Another note, valet is $50 a night.

Gosh, I don't know where to start. There was a lot of good, but a lot of bad, unfortunately. I do want to make clear that the staff I dealt with after my arrival were amazing. - The hotel offers amenities like in-room massages and I had booked an in-room 80 min massage through their website prior to my arrival, but it turns out that my room was too small to accommodate that. The therapist turned up to my room and spent like half an hour trying to cram her table somewhere in the room. She was just barely able to get it in, but couldn't move around properly and was not able to perform the full 80 min service because of this. The hotel should be aware of the the room size and I had booked the service through the hotel, but when I checked out, the hotel refused to accept responsibility for the mistake and said I'd have to contact the spa company directly for any sort of compensation. - I paid extra for a "city view" room, but the view we had was certainly not the view of the city we were led to expect from the photos on the website. I think it was facing the opposite direction and was basically like...an alleyway. - According to the website, the concierge can arrange for a car service to pick you up at the airport for an additional fee, but when I called to make these arrangements I was told just to get a Lyft. - The tv remote only worked intermittently. - When we tried to call down for room service, the handset on the phone didn't work at all. (The speaker phone worked fine though, and the food was great). - Love that they allow pets of all kinds, and I don't even think they charge extra. Anyway, aside from the room service, I didn't really feel like I got quite the experience I thought I was paying a premium for. This was my first travel in 2 years and I was really going for a whole "treat yoself" kind of vibe that just didn't really pan out, unfortunately. It was nice enough, but I guess next time I really want to go all out I'll probably just pony up for the Four Seasons or the Rittenhouse or something.

This hotel is right in the heart of Center City and Rittenhouse Square. Only offers valet parking ($58 per night) which can be a challenge as 17th street is quite backed up. No waiting area except for maybe three cars and check in line can go past the lobby doors. It's a tiny lobby. Elevators- oh god. Only have three elevators and a service elevator. One of them was broken, so for a 25 floor hotel, waiting for two elevators, which don't offer much space, is quite a challenge and u must have patience or use the stairs. This is where I knock down a star. They do offer social hour from 5-6, which we didn't partake. Breakfast at hotel restaurant opens at 9, which stinks for early risers. We had to walk to other places to eat around the block (there is a Dunkin around the corner). After reading so many reviews here, I was a bit hesitant about the cleanliness and condition of the rooms and glad to see this room had no issues at all. Our room 1505 was really nicely decorated with two comfy and soft queen beds. The view could be better and do like the AI thermostat that can move from ac to hear automatically.

Very friendly and helpful staff. Nice gym. Great location. Good happy hour in lounge.

Thanks Carson for taking care of us on the fly at the bar! We enjoy sitting at bar and watching a lil tv too with great food and service! We appreciate you

We spent 4 nights at the Kimpton Monaco in Philadelphia along with a large block of family and friends who traveled to attend my son's wedding to my new daughter-in-law. Most family members met at the Red Owl Tavern for breakfast. It was an exceptional experience!special mention goes to Abby, Brie, Mathew and Samir! Lunch and happy hour were wonderful as well! The front desk staff at the Kimpton Monaco was consistently helpful, friendly and professional. No one blinked an eye when I made requests. Kudos to Jada, as she was my "go to" person most of the time. Everyone was exception! When I needed assistance with lack of hot water the first night, Tim from engineering was at my door and explained what needed to be done. He took care of it and the rest of our stay we got hot water when we needed it!

2 days ago I had one or the worst evenings of my life in Philadelphia Tuesday night and the Kimpton Palomar made it much worse and extended it into the next night for no reason whatsoever. To make a long story short, I'm a business traveler who was in town for a convention. I hosted a function for 50 of my clients at Maggiano's (highly recommend by the way for functions, great team. A lot is went to the Marriott after the function. The Palomar was not an option because the restaurant/bar isn't even open a lot of time, even for their guests! I got mugged coming out of the Marriott. Luckily I wasn't too badly hurt, but I had some blood coming from my elbow and it got on my pants too. I was pretty shaken up mentally although not too hurt physically and I just wanted to get back into my room. When I got back I was treated in a way that even a dangerous criminal wouldn't be treated, let alone someone who was at a business conference and a frequent guest of other Kimpton's. The woman was one of the rudest, obnoxious people I ever have gone across. I u fees told she had to verify my ID but she did so in such a dehumanizing way especially for someone who had literally just been assaulted. She just assumed I wasn't a guest maybe because I was hurt. No concern whatsoever for what happened. By the time she finally issued my room key I was really upset and told her this was the worst experience I had ever experienced at a hotel. I went to my room and thought this horrible experience was over. The next day no one said a word to me about the incident. I wasn't in the hotel much but did chat with a few other staff members who were much nicer so I felt a little better about the hotel, thinking it was just a bad apple. When I came back later at night, the same women was working and she demanded I be thrown out of the hotel, right in front of my work colleague! I cools f believe it. Next tho g you a very nice and apologetic worker went up with me to my hotel and made me pack up my things. At this point, I cools f believe they would let someone like 'his work there. I literally had to pack up all my things and leave. I didn't even know if I would have a place to stay, but I wanted to leave at this point thanks to this clearly disturbed individual. I was lucky that the Hotel Sofitel was right across the street, which is nicer and had an unbelievable staff. I knew because I ate there several times because every time I tried to eat at the Kimpton the restaurant was either closed or they Would be having open staff meetings anytime you walked in. Everyone was complaining. I had a great but quick stay at the Sofitel. The next day I went back to the Palomar just to get the conference trade show booth I had Checked with the bellman. I told them but they weren't even listening. They went to search the room. While that was happening, I asked to speak yo the manager. I didn't want yo rehash the whole disturbing two midges there, I simply asked for a refund since they had not allowed me to stay there. He flatly said no and said I had used profanity with the employee. He was incredibly arrogant, aloof and detached. His name was Hector. I didn't even argue with him. I'd they had really been so unhappy they could have asked me to leave the day after the first incident. But they literally waited until the next night after I had already paid for the room and had no where to go! Insanity. Never stay there, they don't care about their guests and have no clue what hospitality even means. O consider my experience there worse than the mugging. I travel how work all the time and never come close to an experience like this and pray I never will again. They didn't even bother to tell Me they hadn't found my equipment in the room. I just sat there at the door waiting. Finally I saw the nice bellman who had checked and he found it for me. I left in shock, disbelief and without even my refund!

This place was just OK. Nothing special. I just wasn't impressed by the decor, service or their restaurant. What annoyed us was the hotel doesn't really honor the Hotels.com 'Gold Exclusives.' The staff member didn't seem to know about it. They do provide complimentary coffee, tea and wine. I don't drink of of these. A soda would have been nice. Upon check-out, we were charged for 3 nights of valet service. We only had the rental car for 1 night. The staff member had to credit us the overcharge. I guess the information we gave to the valet staff on our first day wasn't communicated to others. However, the location of the hotel was very helpful to our needs.

Pet-friendly city-tower elegance under the Kimpton brand of IHG, right in the center of Walnut to Rittenhouse shopping, dining, venues, and museums. For best results, be sure to get a low-floor room (10th or lower) with a Spa Bath. THE BUILDING Completed in 1931 and home to the American Institute of Architects for many years, this 24-story building is quirky with remnants of that 1960's sheik. Building mentioned first, because its quirkiness is an active host during your stay! Lets just say, stay 10th floor or lower for best results! HINT: Your patience and the generosity and care of the engineering team will get you through. They are available 24/7, so don't hesitate to call for help. THE ROOMS The Presidential Suite (with optional adjoining 2queen 2nd-bedroom) tops the hotel's residential floors and has amazing west- and north-facing views. A magnificent foyer opens to a majestic parlor that stretches the length of the building. Penthouse living at its best. Tucked away are a handicapped-accessible bath, master bedroom, and the most amazing spa-bath nirvana you've ever had. Mother of pearl tile, dual Swedish showers, and giant full-immersion spa bath, overlooking the city. Get your candles and trip to LUSH (right around the corner) with bath bombs and bubble explosions! City-View Spa Bath King. This is my favorite weekend getaway in Philly. Same spa bath as presidential, set more humbly on the south side of the hotel, but with full-length windows to enjoy your bubbly view. Gotcha: be ready for it. The jacuzzi jets randomly come on for a few minutes at a time. Parlor Suite. Along the west side of the hotel, separate living room from bedroom, and the same spa bath, but set in an interior bathroom with no view. Snug proportions, office building opposite is close: use your curtains! CONFERENCE The top floor features the meeting rooms and the express elevator (out of service) which presumably used to cater to the executives to get them quickly to their mega-offices on this floor. Stairs up to the beautiful ballroom will reward with amazing sunset and evening views on three sides. Wow. TIPS Lobby and valet space is extremely limited. When this house is full, you're gonna feel it. For best results, give them your mobile number and make use of their texting service for all your needs. They are very responsive and helpful!

Comfortable beds! The location is superb, the elevators slow at times. But BEWARE the "amenity charge" of $28/day which is just a way for Kimpton to make money - you are not obligated to pay it! They kindly refunded ours.

There are so many places to stay in Philly and I'm so happy we went with the Hotel Palomar. It was located near all of our attractions (Penn Square, Rhittenhouse area, Rocky and historical sites). The hotel staff was so friendly, informative and very personable. They provided suggestions and were always in a great mood. Our rooms were very clean, spacious and perfect for a great weekend getaway!

This Kimpton Hotel in Philadelphia is in a great location within walking distance to many shops, restaurants, and attractions. We stayed here for a weekend in Philly and was a great central hub for all of the places we visited. When you first walk in, the lobby is pretty spectacular, if you like dark, woody decor. The front desk is hidden behind a pillar, and the staff was helpful in explaining the room choice and amenities. The room itself was pretty small. There was a small foyer leading into the room with a bed and mini bar. The bathroom was also kind of small as well with little room for two. It served its purpose, but was hoping for a bit more space. That's the nature of downtown hotels sometimes, though. Service was hit or miss. The doorman sometimes was playing on his phone rather than opening the door for people. We walked by and his reaction was like "oh crap". Different doormen were more than gracious and were always there to get the door or help with a bag. They did have an evening wine reception which was nice. After a day of sightseeing and shopping, we came back to them giving out free glasses of wine. It was an unexpected surprise. Also, for IHG Reward Members, they gave out a mini-bar credit. I'm not sure if I'd stay here again. Maybe if the price was right, I would, but the bang for the buck just wasn't there for me.

I am still giving this stay 4 out of 5 stars despite some wear and tear I was not expecting and having a financial hiccup two days post check out. We enjoyed our stay that much. Had I done this review this past Monday the star count might be lower. Pros *Location is great and highly walkable. *Friendly and helpful staff. *Check in took one whole minute. *Spa tab was amazing. I almost never left it. *Bed was comfortable. *Valet was super efficient upon arriving and upon leaving. *We only ate at the onsite restaurant for breakfast but it was great. *Hotel is stylish. *The one thing we needed for the room was immediately supplied. Their text for service option works great. *Our room was very quiet. We were on the 20th floor so we heard nothing from the street below. There is construction below but I only heard it faintly once in the bathroom in the morning despite there being plenty of heavy equipment being used. We were just around the corner from the elevator. I didn't hear the elevator or anyone in nearby rooms or traveling through the halls. We were pleasantly surprised by how quiet it was. *The Atelier Bloem products smelled delicious. I loved how they were in the shower in large pump containers rather than small hotel sized samples. Those smaller hotel sized containers are more difficult to get the product out of for use. I never use the hotel products, but, I did during this visit. I had great hair days during our visit. Cons *There was more wear and tear on a nearly $500 per night City View Spa Room than I expected. Chipped paint, chipped furniture, larger stains on carpet, and rust (mildew?) on trims in bathroom. I realize things cannot stay pristine and perfect forever but a little touch up could do the room some good. *Small hairs on exterior bowl of toilet upon arrival. I am very particular so things like this just immediately draw my eye. I spotted a decent amount of dust at the top of the bathroom sliding pocket door. I meant to dust that before we checked out, but, I forgot. The room overall did not feel unclean to me, but, that was a turn off. *I happened to check my account on the Monday morning post our Saturday morning check out to see if my incidentals hold came off my card. I discovered that the hotel had charged me twice for my stay as well as some odd $41 charge. This also caused me to look more closely at the bill posted on the IHG App to see that they charged me $90 per night (not $45 per) for the higher floor charge. I called the hotel which had no explanation on why/how this happened. They said the remedy would take 5-10 days to right itself and that I should call my bank because that is literally all they can do for me. Luckily, 24 hours in the double charge was gone. It is Wednesday and the $41 charge is still pending. I don't see a $90 credit being processed at all on my account. I will have to continue to watch to ensure this gets handled and call back. This was initially very stressful as I was worried about the $1,300 being not available for my use for the immediate future. I am happy that righted itself quicker than they said it would. However, now I have an administrative task to follow up on. This is not what you want on your plate post a luxurious and much needed 3 day break from reality. *Homeless/panhandling activity in the area is quite active and disconcerting. This is not the hotel's fault and we noted a difference all throughout the other areas. I do not recall it being this bad in the past. Our first night walk home from dinner near 13th street we did not feel safe due to abundant suspicious activity once we crossed over Broad back to the hotel. Be aware. *Our city view king spa's view was of South Philly in the distance NOT the Liberty bldgs. I noted the website does not offer a specific side of the building. It was nice to watch the planes land when in the tub and it didn't ruin our experience because it IS still a city view. I did use the text system to ask if there are any spa rooms on the other side of the bldg for when we come back and I was told no. Evidently, all of the King Spa City Views are in the 02 room on each floor which faces the other way. We were in 2002. I found that to be odd but I will take their word for it. This is just a heads up that if you splurge for this room type, you will not have the prettier view of the Liberty Place bldgs. I intend to reconfirm what I was told via text when I book in the future. Overall, a great stay at a great place with some hiccups. We will come back.

Kimpton died when IHG took over. These hotels used to be chic boutique hotels, now they're basic family hotels with a little lipstick. "Happy hour" today was crawling with loud children digging their hands into the popcorn and strollers littered about the lobby. Opening these hotels to the IHG customer changed the complete experience. Specifically at this Palomar, the rooms are plain, and in our experience dirty and in disrepair. There was broken glass on the floor which I stepped on. The assistant manager was lovely and offered to change our room but it wasn't worth the trouble for a short stay.

My wife and I celebrated our anniversary in one of the suites here. Overall the stay was pretty fantastic. I'll just break down the pros and cons here. Pros: - The staff was really nice and friendly. Seriously, couldn't be happier with the people who work here. - The bathroom was nothing short of luxurious. For the suite, the combo of the walk-in shower and spa tub was wonderful. Seriously the bathroom was bigger than the bedroom we got. - The bed was extremely comfortable. I'm not always good with hotel beds. This one I could have slept in for days. - The free wine happy hour at the front desk was a really nice touch. So was the free coffee the next morning. - Location, location, location! You have the best pick of restaurants and shopping here all within a short walk. It's my personal favorite area of the city. Cons: - I know it's a big city and hotel rooms tend to be cramped downtown. I seriously thought the suite was going to be bigger than it was for the price. But that's a minor inconvenience. Could have been this particular room. I still liked it a lot. - It wasn't the quietest experience. We heard some major noise in the bathroom for a bit. Turns out it was the person next door turning on the shower, or we think it was. It reverberated. The cons were nothing more than minor. The pros definitely won this one.

Fantastic experience staying here last weekend. On a group trip with a few friends and we got a room with two queen beds. Check-in was a breeze. We got there early but they held our luggage until check-in time. There was refreshing fruit-infused water available in the lobby. The room was on the smaller side but the walkway areas between and in front of the beds were just wide enough not to feel too narrow. The bathroom was a single vanity with a pretty good-sized mirror and full bathtub/shower. Towels were clean and enough for 4 people. We appreciated the amenities--robes were plush and comfortable, there were comfy slippers for walking around the room, and the body wash/shampoo/conditioner from Atelier Bleum smelled amazing. Additionally they had a long list of items they could provide if you forgot to bring something (comb, toothbrush/paste, hair straightener, humidifier...just to name a few). They gifted a bottle of champagne for my friend's birthday, and we also participated in the happy hour between 5-6pm daily. They had Cabernet sauvignon, Pinot Grigio and Chardonnay, as well as orange juice/vodka, with a large bowl of herb popcorn for people to ladle our into mini wax paper bags. Gym was on the smaller side but on a Sunday morning it wasn't crowded--for the hour I was there, there were at most 3 other people besides me. They had 4 ellipticals, a couple stationary bikes, some lifting equipment and one lifting bench, and a couple yoga mats. Water, towels and earbuds were provided. My only comment was I wish the cable tv available in the guest rooms was available in the gym too. The equipment had tv's but they only showed local channels. Overall happy with the experience and would book Kimpton again.

I left a jacket in the closet at the hotel and contacted them 20 minutes after I checked out to ask if they could keep it safe for me. They assured me that they would have it at the desk when I returned in a week. I don't believe anybody even bothered to look for it for 2 or 3 days because I got an email Monday saying that they were unable to locate it. Nobody from the hotel returned my calls. Reading some other reviews, it seems I'm not the only one who has had this exact experience. Be careful - this hotel seems to pretend to offer personalized service, but when it comes time to deliver it's all words and no action.

An exceptional room with great views! The dining room exceeded all expectations! Will definitely return.

Me and my husband just moved to Philadelphia and since our shipment with goods was delayed, we had to get hotel. It was a long 9 days! When we first checked in, the only confirmation that was made was that I am IHG member. Other then that, the check in process was so unwelcoming. No mention on amenities or where are they located, ice machine, etc. We got to our room and room itself was not what was expected for Palomar, especially expira once we have had at the prior Kimpton hotels. The room was smaller then it looked on the picture, and it was bit outdated. The cleanliness was on point, though. That said, I have to mention that our homes keeping lady, who we met once as we got room cleaned once for 9 days ( you have to req. HK when staying longer), made our stay. The day she cleaned our hotel, she was so welcoming, asked if we needed anything else...she acknowledges us! The rest of the time, we were in our own. Even walking trough hotel, staff is not as friendly. If they all looked up to the housekeeper we had, they would learn some basic people/customer interactions. My husband called front desk to get some towels as we needed extra since we didn't get our room cleaned, first nobody answer the phone . When he called second time, we were promised some towels right away. Nobody showed up that evening. We both had to work while there and after a long work day, the last thing we needed is unpleasant and unresponsive service. Nine days is a long time and besides the housekeeper lady, I can complement one staff person. For us, this was a combination of business and moving stay. At the check out, the employees zipper was open and he didn't even ask how our stay was. I think that motel 6 would provide more care for a client that dropped over $1,500 for a stay. Unacceptable! After this experience, I would not want to recommend this hotel to any of my friends or family, or business partners. Me personally, would never check into this hotel again. I stayed at many Kimpton hotels but this was for sure the worst experience.

Hotel is in a great central location easy access to every place in the city. I arrived at this location by mistake. Tashna was working the front desk and quickly helped with transferring my reservations. She was very pleasant and accommodating and made my day. The valets are great cost $60 per night but they are quick. You can find cheaper parking if you don't mind a short walk and a search for the a spot. Treat yourself and do the the valet since there is no self park option onsite. I ate at the hotel restaurant 2x diner & breakfast. I had the Wagyu which was just okay and the peach cobble French toast was okay. Nothing to make you need it again. Overall experience was great. I left my coat hanging in the closet after I checked out. I called the hotel spoke with Jozelle she said she is having them check the room and will call me back. I will update this post after I get that call back. My coat was found and returned to me yesterday. I would like to acknowledge Jozelle for the prompt response finding my coat and updating me with its status. Thanks again;Tasha, Jozelle & Jamie for a great stay.

PHILADELPHIA: another dog friendly hotel we popped into happened to be having free wine at their lobby happy hour! Kimpton Hotel Palomar Philadelphia has a beautiful lobby and it was very crowded on a Saturday night, but lively and fun! Here is there dog policy: https://www.ihg.com/.../cont.../us/en/promos/pet-friendly-hotels

Aesthetically pretty hotel but sadly there were too many flaws for me to have an enjoyable stay. The surroundings has a high count of homeless people and beggars which was really unsettling. On speaking to the receptionist, I was advised to avoid streets to the right of exiting the hotel where the volume tended to increase. I was directed to the ice dispenser situated on the 4th floor. That's fine if you are not residing on floors nearing the 25th. More disturbingly, apparently, the emergency exit stairwell is used for the storage of conference chairs and leftovers from room service. I mentioned my concern to staff a couple of times after witnessing food trays on the floor of the stairwell, but it was ignored.

Here right now we check out tomorrow. Asked twice for the bathtub to be cleaned, but there still looks like there's a dead bug and short hairs that have been here for two days. We're on the 22nd floor, but the room is dusty, there's still plastic wrap around the fire alarm from the previous tenants. We tried to flush and drain the generous tub, but it's been 45 minutes and we don't have enough drain-o. Disappointing since we bought $30 worth of lush products for this tub. Also we asked for a bottle of champagne. Never got it. We love Kimpton but are fairly disappointed with this visit.

I really can't think of anything bad to say about this hotel. + Dog friendly + Free happy hour + Beautiful room + Even more beautiful bathroom + Great location In my best Ferris Bueller voice, "It is so choice. If you have the means, I highly recommend it"

We enjoyed our stay here. The location was central, valeting the car was easy, and the staff was friendly. The room was nice- no complaints. Checking in and out and was straightforward. My only issues were that: 1) the room rate showed that we had continental breakfast included, but it was only coffee in the lobby (no food), 2) the hotel restaurant was more of a real restaurant that booked up for brunch and was difficult to get seats without a reservation (fair enough, but I wish we had been warned!), and 3) the suitcase carts were held hostage by the staff, and a staff came with them everywhere they went, so we ended up needing to tip twice when we could have handled it ourselves. #3 wasn't a huge deal, I appreciated the extra service, but I wish it had been offered instead of required. But all in all, I'm sure we would stay here again, if the location was convenient for our plans.

Pros: -clean, comfortable hotel -pleasant and helpful staff -comfortable beds, HD flatscreen tv, located in the heart of Rittenhouse square -fruit infused water available all day in lobby, coffee/tea/fruit available in lobby at breakfast -pet free/feather free rooms available (pets are acceptable at this hotel) -near 21/42 bus lines and SEPTA trains -welcome fruit/bottle of wine for being an IHG spire member -Good gym with multiple treadmills, ellipticals, etc And free weights -Raid the bar $10 coupon for being IHG spire member Cons: -Had a room with king sized bed and overhead air vent blew directly on to bed. -No free breakfast (this is standard at Kimptons) and no free water in rooms (however free water bottles are located in gym) -Expensive mini bar items (rite aid around the corner - same stuff for more then half the price) -Checked in and used the Kimpton "Secret Password" and won a free bottle of wine with chocolates - however, it was never delivered -$50 valet parking. If I had to guess I'd say they just park you at a nearby public garage - my car was definitely kept outside for the week I was there and was returned with a filthy exterior. 4/5. Would stay again. Expensed parking so wasn't a huge concern but no delivery of secret password prize was a bit of a bummer.

Way over priced and run down. Furniture worn. Whole place pretty run down. Good location and very good customer service at check in, valet and doormen. Housekeeping was shoddy and they had to come and clean some loose meat that fell under a table very nice man who came to clean it up but it should have been clean from the beginning. Also an incident with my husband getting back to the room when he forgot his card. Instead of just looking at his ID to verify the booking he was snarky, unprofessional and insisted on walking my husband up like he was a criminal. Would give it a 2 stars if not for the last incident.

Our stay was during covid so cannot rate the bar and restaurant since there was not an option to use them. Great location and helpful staff. Parking on property or using valet was not an option during our stay. Be prepared to use public parking and walk to the hotel if you have your own transportation. Our parking was $47 for overnight and our car was secure and about a 2 minute walk from the hotel, not a problem for us. The city-view king room was great, we did have a non working fridge which they offered to replace but due to our one night stay and covid we opted to not deal with it. Would stay here again.

Pros: -Centrally located -Parks, shops, and lots of retail nearby (although hours are reduced due to COVID) however hotel does provide a list to assist with planning -Modern design -Coffee and tea offered in lobby -Pet friendly -Comfortable bed -Spacious room Cons: Every amenity in hotel was not operating (bikes, gym, in room snacks, etc) and I wish this would've been posted on their website prior to booking

Sheer perfection. Located in center city this spot if perfect for all the tourist things. Every landmark possible is within walking distance. Staff are top notch, and they are all wonderful and helpful. Restaurant / bar attached to restaurant. Must stay! Must see! Loved loved loved it.

I love the Kimpton brand And this hotel was perfect. Very stylish, very cool, and the rooms are extremely comfortable. The fact that they have rooms with two queen beds instead of two doubles is a bonus for a family. Loved the elevators, where else can you have Ben Franklin and a portrait with a lady with a mustache on the wall and Erykah Badu playing. And the location is absolutely ideal With in the Rittenhouse Square area. Across from Nordstrom rack, On the same block as CVS, steps away from Dizengoff. And the square is only a few blocks away, as is Chestnut, market and broad. The employees were all very friendly. And I like the vibe of the bar downstairs where I could get a very nice glass of rose at the end of a long day. The only real problem is that they don't actually have 24 hour room service. Technically they do, but the overnight options are pretty much egg salad sandwich or turkey sandwich, and if your flight has been delayed and you are arriving late that is not very exciting. Luckily there are a few places still open after 10 even if most of Center City is dead. Giovanni's pizza on Chestnut was good Even if late at night I would rather just have ordered something to my room. But I would stay here again in a heartbeat, great hotel!