JAG Gym

“Gymnastics is a dangerous sport. We’re sorry we didn’t meet your expectations. We hope that this didn’t dampen your love for gymnastics,” Hilga told us and our 12-year-old daughter the day after she suffered a NECK INJURY at gymnastics camp under the (lack of) supervision and coaching from team coach, Jordan, who had been running floor routines with team gymnasts who had state championships the following day while giving my daughter a single direction the entire day, declining to spot her when she asked repeatedly, and leaving her to “practice” high skill-level gymnastics on her own. He hadn’t bothered learning her name, finding out what her gymnastics background was, what her goals were for that day, what she had been working on with other coaches in the days before, or giving her firm limits on what she could and couldn’t do. Towards the end of the day, our frustrated daughter went for a pass without a clear intention, got in trouble mid-air, tried to correct, and landed on her neck. Coach Jordan had his back turned at the time and did not see her fall. Another girl alerted him and he went to check on her if she was ok. In shock, my daughter instinctively replied, yes, declined an ice pack, but sat out for the remaining 45 minutes of camp. I found out about this when my daughter walked through the door of our home after our nanny picked her up. No phone call. No incident report. No accountability. According to upper management, it was my 12-year-old daughter’s responsibility to communicate with the coach and to ensure her own safety. Prior to this incident, my daughter was SO happy with her experience. She is devastated. Please know that when you take your child to JAG, or frankly, any gym… there is not enough personnel to ensure your child’s safety while doing a very dangerous sport. If your child is not competing, do not let team coaches near them - if they are not team gymnasts, they do not matter to them. Take personal responsibility to ensure that you trust the coach with your child 100%. Do not assume, as I had, that their slogan of “doing great things for kids” translates, as you might assume, to them prioritizing your child’s safety. There is no licensing body or governing body for gymnastics gyms. No one to hold them accountable. Injuries are under-reported. I learned this after my daughter’s injury when I checked in (to confirm my sanity) with a friend who had coached rhythmic gymnastics for decades. I learned that she was not allowed to do recreational gymnastics because of how dangerous it is, and subsequently did not allow her own daughter and granddaughter to participate in the sport either. I wish I had known this. I want every parent to know this. - a LIVID mama bear of a very lucky child who could have died or become paralyzed under the NEGLIGENT management and coaching of JAG Gym

The amount of attention, compassion, and support the coaches give the kids is truly admirable. I have seen so much growth in the gymnasts confidence, skills, and happiness. It's an amazing place. To say they do "good things for kids" is an understatement. They are a childhood haven where kids are put first. Worth every penny. No where else like it.

Been talking my daughter there for a year she barely learned anything, even the basics. Not worth the $$$ they charge. I ended up teaching my daughter myself and it took less than a week for her to master the basics including the cartwheels.

My Daughter Went here for over a year and she loved coming here. I love how big the place is and all the gymnastic equipment, they have to offer. My issue was that it seemed like that it was more about the numbers and the head count than the service. When you go there you literally feel like you are at a cattle ranch and the kids are like the cattle. They are very organized and work like a clock and very efficient which makes them a great money making business but not a great teaching place. They hand pick the exceptional and super talented kids which help them win tournaments. Which makes complete sense as business and that is why they have so many trophies, which is probably why they are so well known. That is why their rates are so high. Probably why more well off kids come hear, because parents think their kids will come here and bring trophies. NOT the case for most kids. The problem is not that every kids will not turn out to be a champion. The problem is that I don't think that they really care to teach and help the average kids improve and get better. I felt bad for my daughter as she tried hard and I feel like the guidance was not there. Not because the couches were not capable but because the whole class was not about teaching the kids and helping them improve their techniques. It was more about just getting the maximum number of kids in and out well like Cattles. Not much feedback. You would expect more from one of the more if not most expensive Gymnastic Gyms. You would expect more attention and follow through with the kids to get them going forward and improving their techniques. I would call this place more of place to take your kids to keep them busy and out of your hair. A place that is kinds fun. They may pick up some things here and there. No intention or Direction. Find a place that cares more. That's what we did. 5 for the Facility 2 for Service 1 for Coaching 0 for results

JAG gym is a great gymnasium. The facility is gold standard and their coaching staff is top notch. The only downside is the tuition. It's pricey but that rent and amount of equipment has so be outrageous! 😝 We've been here 5 years and my daughter is very happy here. I've loved watching her progress and growth. Thank you JAG for all you provide.

We had our first class today and the coach was lovely. My daughter really enjoyed it. Yesterday we went to check out the gym and the coach in the front desk was extremely helpful and patient explaining all the ins and outs of the class so has a great customer service experience. The only reason I'm giving it 4 and not 5 stars is because the facilities (waiting room upstairs and downstairs)are really dirty. I appreciate all the fun things they have like toys and books, bit the floors, tables chairs, everything is dusty and have spider webs. It's a pricey gym and I would like to see some thought go into the cleanliness aspect of it. Hopefully it will be an easy fix and it's a one odd thing.

They let children come only barefoot. No socks. And what’s more important- they don’t sell socks with rubber sole! (as it is always sold in trampoline parks which also prevent you from slipping) So, as my child’s skin is sensitive to warts, candida and other things which you can get in public places we had to leave.

The ninja class is good and my son loves it. But they don’t allow refund or rescheduling of winter day camp. We couldn’t go because of covid exposure from family. I don’t have the heart to potentially expose all the kids. It’s almost 200 dollar per day winter day camp fee plus pizza lunch. It’s very disheartening amidst the stress we have.

“Gymnastics is a dangerous sport. We’re sorry we didn’t meet your expectations. We hope that this didn’t dampen your love for gymnastics,” Hilga told us and our 12-year-old daughter the day after she suffered a NECK INJURY at gymnastics camp under the (lack of) supervision and coaching from team coach, Jordan, who had been running floor routines with team gymnasts who had state championships the following day while giving my daughter a single direction the entire day, declining to spot her when she asked repeatedly, and leaving her to “practice” high skill-level gymnastics on her own. He hadn’t bothered learning her name, finding out what her gymnastics background was, what her goals were for that day, what she had been working on with other coaches in the days before, or giving her firm limits on what she could and couldn’t do. Towards the end of the day, our frustrated daughter went for a pass without a clear intention, got in trouble mid-air, tried to correct, and landed on her neck. Coach Jordan had his back turned at the time and did not see her fall. Another girl alerted him and he went to check on her if she was ok. In shock, my daughter instinctively replied, yes, declined an ice pack, but sat out for the remaining 45 minutes of camp. I found out about this when my daughter walked through the door of our home after our nanny picked her up. No phone call. No incident report. No accountability. According to upper management, it was my 12-year-old daughter’s responsibility to communicate with the coach and to ensure her own safety. Prior to this incident, my daughter was SO happy with her experience. She is devastated. Please know that when you take your child to JAG, or frankly, any gym… there is not enough personnel to ensure your child’s safety while doing a very dangerous sport. If your child is not competing, do not let team coaches near them - if they are not team gymnasts, they do not matter to them. Take personal responsibility to ensure that you trust the coach with your child 100%. Do not assume, as I had, that their slogan of “doing great things for kids” translates, as you might assume, to them prioritizing your child’s safety. There is no licensing body or governing body for gymnastics gyms. No one to hold them accountable. Injuries are under-reported. I learned this after my daughter’s injury when I checked in (to confirm my sanity) with a friend who had coached rhythmic gymnastics for decades. I learned that she was not allowed to do recreational gymnastics because of how dangerous it is, and subsequently did not allow her own daughter and granddaughter to participate in the sport either. I wish I had known this. I want every parent to know this. - a LIVID mama bear of a very lucky child who could have died or become paralyzed under the NEGLIGENT management and coaching of JAG Gym

The amount of attention, compassion, and support the coaches give the kids is truly admirable. I have seen so much growth in the gymnasts confidence, skills, and happiness. It's an amazing place. To say they do "good things for kids" is an understatement. They are a childhood haven where kids are put first. Worth every penny. No where else like it.

Been talking my daughter there for a year she barely learned anything, even the basics. Not worth the $$$ they charge. I ended up teaching my daughter myself and it took less than a week for her to master the basics including the cartwheels.

My Daughter Went here for over a year and she loved coming here. I love how big the place is and all the gymnastic equipment, they have to offer. My issue was that it seemed like that it was more about the numbers and the head count than the service. When you go there you literally feel like you are at a cattle ranch and the kids are like the cattle. They are very organized and work like a clock and very efficient which makes them a great money making business but not a great teaching place. They hand pick the exceptional and super talented kids which help them win tournaments. Which makes complete sense as business and that is why they have so many trophies, which is probably why they are so well known. That is why their rates are so high. Probably why more well off kids come hear, because parents think their kids will come here and bring trophies. NOT the case for most kids. The problem is not that every kids will not turn out to be a champion. The problem is that I don't think that they really care to teach and help the average kids improve and get better. I felt bad for my daughter as she tried hard and I feel like the guidance was not there. Not because the couches were not capable but because the whole class was not about teaching the kids and helping them improve their techniques. It was more about just getting the maximum number of kids in and out well like Cattles. Not much feedback. You would expect more from one of the more if not most expensive Gymnastic Gyms. You would expect more attention and follow through with the kids to get them going forward and improving their techniques. I would call this place more of place to take your kids to keep them busy and out of your hair. A place that is kinds fun. They may pick up some things here and there. No intention or Direction. Find a place that cares more. That's what we did. 5 for the Facility 2 for Service 1 for Coaching 0 for results

JAG gym is a great gymnasium. The facility is gold standard and their coaching staff is top notch. The only downside is the tuition. It's pricey but that rent and amount of equipment has so be outrageous! 😝 We've been here 5 years and my daughter is very happy here. I've loved watching her progress and growth. Thank you JAG for all you provide.

We had our first class today and the coach was lovely. My daughter really enjoyed it. Yesterday we went to check out the gym and the coach in the front desk was extremely helpful and patient explaining all the ins and outs of the class so has a great customer service experience. The only reason I'm giving it 4 and not 5 stars is because the facilities (waiting room upstairs and downstairs)are really dirty. I appreciate all the fun things they have like toys and books, bit the floors, tables chairs, everything is dusty and have spider webs. It's a pricey gym and I would like to see some thought go into the cleanliness aspect of it. Hopefully it will be an easy fix and it's a one odd thing.

They let children come only barefoot. No socks. And what’s more important- they don’t sell socks with rubber sole! (as it is always sold in trampoline parks which also prevent you from slipping) So, as my child’s skin is sensitive to warts, candida and other things which you can get in public places we had to leave.

The ninja class is good and my son loves it. But they don’t allow refund or rescheduling of winter day camp. We couldn’t go because of covid exposure from family. I don’t have the heart to potentially expose all the kids. It’s almost 200 dollar per day winter day camp fee plus pizza lunch. It’s very disheartening amidst the stress we have.

Jag Gym is an incredible spot for kids' birthday parties! My kids had the best time celebrating their friend's special day here. The staff was energetic, friendly, and did an amazing job keeping the kids engaged and entertained. They loved all the gymnastics equipment, obstacle courses, and fun games. The facility is clean, well-organized, and perfectly designed for kids to have a blast while staying safe. This was one of the most fun and stress-free parties we've attended. Highly recommend Jag Gym for birthday parties or just a great place for kids to be active!

My daughter just started gymnastics class here and so far we are enjoying it. It's a relatively new practice for us, so we are looking forward to her growing and getting better each week. I appreciate the extra attention my daughter receives from the teacher since she is new and learning, especially to avoid any injuries and assure she is learning correctly. The facility seems clean overall and there are plenty of spaces to sit and watch during class. The outdoor seating is on a sloped pavement, I've seen a couple people fall out of their chairs. Other than that, good experience so far.

I really appreciate JAG gym. My experience when I brought our three kids for the first day ninja classes at the gym. Our three-year-old was reluctant as usual to try something new. But instructor Erica worked really hard for the whole class to encourage him and was accepting of his Tentative skepticism. After that it's gone really great and all three kids really enjoy going to the classes.

"Gymnastics is a dangerous sport. We're sorry we didn't meet your expectations. We hope that this didn't dampen your love for gymnastics," they told us and our 12-year-old daughter the day after she suffered a NECK INJURY at gymnastics camp under the (lack of) supervision and coaching from team coach, Jordan, who had been running floor routines with team gymnasts who had state championships the following day while giving my daughter a single direction the entire day, declining to spot her when she asked repeatedly, and leaving her to "practice" high skill-level gymnastics on her own. He hadn't bothered learning her name, finding out what her gymnastics background was, what her goals were for that day, what she had been working on with other coaches in the days before, or giving her firm limits on what she could and couldn't do. Towards the end of the day, our frustrated daughter went for a pass without a clear intention, got in trouble mid-air, tried to correct, and landed on her neck. Coach Jordan had his back turned at the time and did not see her fall. Another girl alerted him and he went to check on her if she was ok. In shock, my daughter instinctively replied, yes, declined an ice pack, but sat out for the remaining 45 minutes of camp. I found out about this when my daughter walked through the door of our home after our nanny picked her up. No phone call. No incident report. No accountability. According to upper management, it was my 12-year-old daughter's responsibility to communicate with the coach and to ensure her own safety. Prior to this incident, my daughter was SO happy with her experience. She is devastated. Please know that when you take your child to JAG, or frankly, any gym... there is not enough personnel to ensure your child's safety while doing a very dangerous sport. If your child is not competing, do not let team coaches near them - if they are not team gymnasts, they do not matter to them. Take personal responsibility to ensure that you trust the coach with your child 100%. Do not assume, as I had, that their slogan of "doing great things for kids" translates, as you might assume, to them prioritizing your child's safety. There is no licensing body or governing body for gymnastics gyms. No one to hold them accountable. Injuries are under-reported. I wish I had known this. I want every parent to know this. - a LIVID mama bear of a very lucky child who could have died or become paralyzed under the NEGLIGENT management and coaching of JAG Gym

My Daughter Went here for over a year and she loved coming here. I love how big the place is and all the gymnastic equipment, they have to offer. My issue was that it seemed like that it was more about the numbers and the head count than the service. When you go there you literally feel like you are at a cattle ranch and the kids are like the cattle. They are very organized and work like a clock and very efficient which makes them a great money making business but not a great teaching place. They hand pick the exceptional and super talented kids which help them win tournaments. Which makes complete sense as business and that is why they have so many trophies, which is probably why they are so well known. That is why their rates are so high. Probably why more well off kids come hear, because parents think their kids will come here and bring trophies. NOT the case for most kids. Just like any hyped place that people want to be a part of. The problem is not that every kids will not turn out to be a champion. The problem is that I don't think that they really care to teach and help the average kids improve and get better. I felt bad for my daughter as she tried hard and I feel like the guidance was not there. Not because the couches were not capable but because the whole class was not about teaching the kids and helping them improve their techniques. It was more about just getting the maximum number of kids in and out well like Cattles. Not much feedback. You would expect more from one of the more if not most expensive Gymnastic Gyms. You would expect more attention and follow through with the kids to get them going forward and improving their techniques. I would call this place more of place to take your kids to keep them busy and out of your hair. A place that is kinds fun. They may pick up some things here and there. No intention or Direction. Find a place that cares more. That's what we did. 5 for the Facility 2 for Service 1 for Coaching 0 for results

Amazing gym! Learning so much, great team and coaches. Highly recommend. Wish they were closer to me so I could go more!!

They don't enforce mask mandates for indoors. Today, I brought my daughter to JAG gym in Culver City. As per their rules, everyone is required to wear masks while indoors. Also everyone is required to show the proof of vaccination if they prefer remain indoors while waiting for their children and get a special bracelet. I was standing in line on the second floor while waiting to use the restroom while a lady and her daughter came very close to me. Both were not wearing a mask. I asked her politely to put her mask on but she refused and continued standing within one foot from me. I felt very uncomfortable. I asked her again but she snapped at me and just walked away. I took her photo on the way out to address with the front desk. Once downstairs, I heard her screaming and complaining that I took photos of her minors. I am a mother myself who has been coming to Jag for 5+ years. I have no intentions taking photos of the minors and she knew why I took a photo of her (not her children) but she didn't mention that. When I explained, she started screaming even louder. A manager came out from the office and offered us to go to his office to discuss the issue. She refused. I walked with him and explained everything. He was dismissive and rude and took her side by saying "you are not mask police, we will handle it ourselves". Well apparently they can't handle it and in this case shouldn't be open since they let her with no mask and without checking her vaccination card to remain inside. Once I left she went on to buy snacks and drinks and remain indoors with her mask down while eating and drinking. We decided to withdraw from the class after coming here for 5 years. Be aware and stay safe. I filed a complained to the city given they don't enforce city's mandate.

You'd think for the exorbitant cost of attending that they could put in a few additional restrooms and changing rooms. Also - more consistent coaching would be great.

I can't exactly review their classes because I can't sign my kids up. $349 per month for 1 class a week?? Absolutely insane. My kids really want to take ninja or parkour classes and we used to go to Tempest in the South Bay which was an amazing state of the art parkour facility but they sadly closed with Covid. I paid about $100 a month per child. That's $25 per class which I think is totally reasonable to ask. Asking more than $87 per class for each child at Jag is so completely elitist and rude I can't even consider it. So if you have two kids who participate it's nearly $700 per month? Who can afford that living in LA?? Regular middle class working families can't. I guess this place is only for the rich.

I take my granddaughter here when I'm in town. She loves it and I enjoy watching the children enjoy and challenge themselves! All the staff are skillful, helpful and kind.

After having my daughter enrolled for over a year.. i thought I would see her beginning to advance. I even went as far as recommending this to her school friends mother so they could be in the same class and advance together. However this was not the case. instead of keeping them together they took my daughter out of the class to accommodate the friend. They put my daughter back in beginners classes. I went to management to complain about this and was told "we do what we want here, if you don't like it LEAVE" they then proceeded to kick out my 6 year old daughter. I spend 90$ per class to be treated with such disrespect. Please do yourselves a favor and do NOT sign up for this place.

We bought a package of 4. My son had an ear infection for the first class. I was told he can make up the class anytime. The following class the power was out and class was canceled. Class 3 the power was out and class canceled. We opted not to attempt class 4 because we were leaving town for a month the next day. Also, if you have a 3 year old you understand how difficult it is to get them up and out the door, just to get somewhere and say, sorry it's closed. Now we are back and trying to use the package we bought. First they say come on in - 3 year old is once again super excited. Then they call back and say we can only use the classes we already paid for if we buy a new package.

I feel guilty for recommending this Gym to my family; I first noticed teachers chatting with other teachers instead of paying attention or teaching their students. The Students do not learn Gymnastics; I think it is more a costly "babysitting" place than a Gym. The second issue is the lack of supervision or enforcement of the rules for parents who use the lobby as their living room, allowing non-student to be out of order running around screaming; I heard that the new Manager is a very intimidating individual with bad manners. No wonder there are fewer students in this Gym every time, do not send your children to JAG GYM. It is not what they make you think they are.

Mediocre is a compliment. Thanks, but no thanks! Save your money and time. After 2 years of practice here we see no results or improvement whatsoever. Disappointed...

This place charges an arm and a leg for classes. They just raised their prices from $289/month to $329/month for 1 class per week. That's $80/class. This is not individualized instruction - your kid is in with a bunch of other kids. The instructors are not necessarily trained gymnasts. They don't offer scholarships or payment plans and they scoff if you ask about them. This means that the only kids who can go here are privileged, wealthy kids - mostly white. No thanks.

Amid a coronavirus pandemic, as people choose to still support this gym and bring their kids in, the management sees it fit to charge $4 ( yes FOUR) dollars for a kids mask. How rude and inconsiderate. My kids will not be going back.

Just had a disappointing interaction with this business that I figured I'd share. Back in March 2020 I enrolled my son in a month's worth of classes. He was only able to attend one class before the pandemic hit. Fast forward a year and a half later, I just called them to see if I could use the remaining classes I had paid for and I was told the only way I could is if I enrolled in another month. The classes are extremely expensive (for my budget) so it's not really an option for me to sign my child up for another $300/month session. I guess I'm just out $150 for the last two classes I paid for because the business isn't making any exceptions for enrollment that was affected by the pandemic. It's a very nice facility and my child really enjoyed the one class he took, it's just disappointing to learn how they are handling missed classes during a year that was filled with so many curve balls.

My kids LOVE this place. Always look forward to going, always sad to leave. Learning new moves and techniques all the time, the coaches love the kids and are outstanding with them.

This gym has fun/semi par coaches, but as a whole they do not care about their patrons or the way their students are treated by their peers. If you're daughter is a mean girl please send her here away from the rest of us. On another note, if your child is interested in taking gymnastics seriously and not just learn a few tricks this probably isn't the best gym for them. :)

As another friend/parent noted, I like what they do at the gym but everything else meh. I don't think they are necessarily great for young kids under 5yo for summer camp. They seem to hire anyone to teach the summer camp classes, even if they don't have early childcare skills. The first instructor we had was impatient and did not seem to understand how to work with young toddlers. The second instructor we had is not charismatic, and seems relatively uninterested in kids / in the job. I do see some other instructors who seem great, so maybe those are for the older kids who are truly learning gymnastics, versus our summer camp class which is just young kids exploring and having fun being active. On the second day of summer camp, my daughter told me the bounce house was very hot, and I saw her feet were developing blisters. I called Jag Gym to express my concern to inform other families to perhaps bring socks and to possibly not send the kids in the bounce house if it is scorching hot, and the person was very nice and understanding on the phone and said she would alert the director. I've since received 2 information newsletters, with no mention of bringing socks for the hot bounce house. On another day, my daughter's hands were burning and itching red from some paint she had been using during arts/crafts time. I went to the front desk to let them know, and to find out what type of paint they were using, and the response was generally pretty lacking in interest or concern. My daughter has fun with the gymnastics activities and being around other kids, but for a summer camp, the childcare is certainly lacking.

Worse place ever! I wouldn't give them 1 star if I could. I took my little girl to try out and they didn't even acknowledge her whatsoever. As if she wasn't even there. So the coach asks her to jump and keep her feet together (as I'm watching) my daughter asked if she can do it again and the coach says no in a sergeant manner ... this is not ok. How are you supposed to win her trust if you're going to treat her so rudely.. Needless to say she doesn't want to ever try gymnastics again.

I am really disappointed in this place. First of all it is incredibly expensive at $329 a month - for 4 classes. The gym is a little too busy and full for my liking. They definitely don't clean between classes, so it can be quite unsanitary ( my 6 year old daughter got a wart on her hand from the gym) My daughter loves gymnastics so I sucked up the price and then my son was interested, so this cost doubled. I was also happy with the option that the staff mentioned when signing up that you can makeup classes whenever. You always have them until the end of time. So, that was at least comforting. I always called beforehand if we were to miss a class so they could open the space to someone else. We only missed 2 classes for the whole year. Then I decided to pause our monthly enrollment because we were traveling for weeks in the summer. For the couple weeks were back in town and I wanted to use my credits for the 2 classes the kids missed and then I would re-enroll them for the school year. The manager of the gym said I couldn't use them unless they were enrolled. Well, why would I enroll and pay $660 for another month of classes when I just wanted to use the classes we had missed. She said it was for insurance reasons. So this seemed like a bit of scam to me, you just want me to accumulate missed classes so you can charge $329 a month knowing I may not use the missed classes while enrolled because who has the time to do 2 classes in a day or wants to spend the entire day at this place. If it is for insurance reasons, I told her she could enroll them ( if this is the real reason) and comp the price for the 2 classes they both missed. Couldn't and wouldn't do it. My thought is - just do what is right for your customers especially if you want them to come back. Be upfront about makeup classes. If she would have said I can do it this one time, because I understand you didn't know the policy or it wasn't clear but in the future we can't do it. I would have been grateful and they would have stayed in that gym for as long as they wanted to go. They missed out on thousands and thousands of dollars by not doing the right thing. In the meantime, I found another gymnastics place 1/2 the price that is also competitive and sooooo much nicer.

Not a good environment for little kids to exercise in. This gym sadly has very little care for the genuine wellbeing of the children in their classes. Would not recommend.

The coaches at this gym are highly unprofessional. Not only do they gossip to other coaches about the gymnast but they also gossip to their gymnasts about their teammates, and coaches! This does not "do good things for kids." My child one practice came home and said that a coach had said to her teammate that she was an "anorexic, OCD, cant eat type of kids" the coach told this to my child's teamate!! The tuition is also incredibly expensive for what it is, the coaching is not worth it. Another time, a coach made a passive aggressive comment about another girls size. Then another time, while my child had COVID before I had alerted the gym about this some teamates had asked a coach about where she was and the coach had said "do you think she's just using this as an excuse because she doesn't have any of her skills."

Beware of when you sign up for their classes. The only way to sign up is to accept all terms and conditions, which include auto-renew of your membership. They entrap you into renewing without clients fully realizing this is the case. At roughly $600 a month, we decided not to go back since one hour of group tumbling is hardly worth $150 for a 3 yo.. Three months later I realized that they continued to happily charge us despite the fact that we didn't attend... I was able to get 2 months back but the first one they refused to refund. Doesn't everybody read all the terms and conditions for a million things you need to sign up for these days? Disappointing entrapment tactic shrouded in legalese.

If there is a way to give 0 stars i will ,there is not any level of classes only beginning class unless you enroll your child the full week,they don't care about any children, not caring about growing and learning ,they only want to collect the money if you are bringing your child to learn gymnastics this is not the place if you only want them to learn car wheels congratulations this is the right place if you don't have the money to enroll your child the full week ,then this is the wrong place for you to stay i though my child will be learning something and move forward the whole year, she only learned the same thing over and over again car wheels at the point that she told me that the class was so boring she was tired of starting again and again .I was so stupid to think that by talking and giving them a feed back that was going to change ,they promised they will change and move the children forward and change her to a different class on Sundays and i even refer a friend to come with her so she will have more fun as soon I referred her friend they discriminate my daughter and move her back to beginners so my daughter s friend could take her place .So disappointing I will tried definitely another place more challenging for my daughter and for sure will referred all of you if i find the best place and worth of your money ,we will miss you Mr Craig my daughter was finally happy with you after Ms Paige was gone ,too bad that the manager said that stuff members only last up to the time he wants them to stay he can let them go any time and there is no warranty of stuff or a class ,also he can move children to different classes with out any notifications so basically not respecting the contract and the class you enroll your child ,so sad they have an ugly manager or owner of this place ,please do not enroll your child and support this business. Is kind of you paying for a bagel with lox and instead you get a doughnut with out the glaze !! hope you guys find the right place

This place is a great class for kids. If your kid is active, this is definitely a good space for them. Boy or girl. The only thing I would say is don't expect your kids to get a lot of attention from the teachers, nor any feedback. They kinda just show what to do, and expect them to show your kid. They help a little, but not much. My kids still enjoyed it though.

My daughter is 5 1/2 years old, I am a former gymnast and gymnastics Coach so I'm a little bias. We started at LASOG our experience was just ok. They weren't all that friendly or accommodating and I didn't love the facility so we decided to give Broadway a try. Great facility, friendly atmosphere but the classes were like babysitting and no real skills were being emphasized and I observed many lost opportunities to make small corrections that would have made a BIG difference. The teams at Broadway are really strong and amazing to watch. My daughter wanted to do gymnastics but unfortunately, was never interested in going back to classes at Broadway (I know now she was bored and not being challenged). We then gave JAG gym a try and I'm so glad I did. I wish we would have gone sooner. The facility is amazing. They have everything a young gymnast or ninja could need or want. It's clean, spacious, colorful and has a good vibe. I watch all the coaches and they are REALLY good with teaching the appropriate skills for child development and they have a really fun color award system that has motivated my child to work toward achieving the next level. My daughter has progressed so much and wants to go almost everyday now. Jag costs more than the other gyms but for us the difference in cost is totally worth what she's getting out of the sessions. Also, the front dest is so friendly and accommodating. They are always available to answer questions and help the child when needed. We love JAG gym. Side story: My daughter was off to the side of her class one day practicing handstands over and over. Next to my daughter was a group of older team girls training across the floor. The team girl's coach turned around and saw my daughter working vigilantly on the handstands. The team coach quickly grabbed my daughters feet while she was inverted, poked her but to squeeze tight, gave her a couple of pointers, let her come down and encouraged her effort. All the team girls stopped to watch this happen and when my daughter finished all the team girls clapped and high fived her. It was so inspiring and my daughter lit up after that. That is a sign of a REAL coach. A coach who cares. They are all like this at JAG.

As a strength coach by trade this is the greatest thing you can do with your young athletes. Regardless of whether you want your child to be a gymnast or looking for them to be active - this spot is it! I first experienced JAG during the summer for a day camp. Coaches and staff are great with energy and attention to detail. Highly recommend it!

If you want to give a kid a chance to run around, tumble, jump, flip and more, bring 'em to JAG. Kids from about 3 to 12. This place is amazing. It's huge! Think giant warehouse--but it's filled with gymnastic activities. Mats, bars, ginormous trampolines that have their own runways. Really, these kids today. They're so lucky! Instructors are fun and hip. There are also many cool, positive but not sappy banners which proclaim and encourage good character traits. It's very sweet, and humbling, too. Kids can go for an hour, solo or in a group. They've got camp, they've got classes, even the occasional birthday party. And, yes, it can get crowded...but because it's so damn HUGE, there's no problem. Though some work directly with JAG, there's many subletters, too. BIG FUN, who works primarliy with kids with special needs, is there. You can also often see some very intense preteens who look like they are training for the Olympics. I don't even know who all is there, but if I were a kid looking to blow off steam, with instruction, I would love to come here.

First time today taking my 4 yo. Obviously it's Saturday so the place was super busy & chaotic. Frantic parents rushing in. My kid took a beginner class with 5 other similar age kids. They move them around to different "obstacles". The coaches were young & good with the kids but I can't justify the cost per class. Way too expensive for what you get :( My kid had fun but the class ended quickly & he was bored spending too much time sitting around waiting for the other 4 yo's to complete the task before he had a turn.

After taking a tour of another kids' gymnastics school very close to JAG I feel like I really dodged a bullet but going with gut instinct and choosing JAG for my son. JAG is not just head and shoulders above the other gym, but it's also truly a very well-run place with great teachers, generous class options, and great amenities for parents and children. Since my 3.5 year old started classes a few weeks ago we both have nothing but great things to say about JAG. I feel good knowing that he's having a great time and I feel like he's in a good hands.

What a joke. These guys are omly in it for the money. I understand that it is a business but when they treat you as parents, with such disrespect it is a joke. Go somewhere else. Youll be glad you did.

PARENTS- I do not recommend this gym for young kids, sensitive kids or ANY kids on the spectrum. Our son was very attached to his instructor, whom we constantly communicated with every Saturday. They will change your child's teacher without a second thought or a head's up. We are not those parents who believe our kids to be the second coming, our 3.5 year old can be a challenge. He has high functioning autism AND he's a 3.5 year old. There isn't much he looks forward to more than being in class with Angel at 11:25 on Saturdays. We come in and Angel informs us that he's not teaching that class anymore. Bye. Not a word from management. No email, no voicemail, no "hey by the way, your kids have a new instructor they don't know". Some kids are sensitive to these changes. Some parents like the benefit of knowing WHO is with their kid. For the money you are going to shell out to be part of this particular gym, you would think you might be worthy of a warning but don't kid yourself. On top of that if you think anyone beyond the high turnover young ladies who work the front desk are going to care, help or have any answers, much less any compassion, you can forget that as well. People in management or even assistant management are not concerned about parents here in any way. Which is pretty funny seeing as if it were not for the parents, the doors would be long shut. This place has become about the bottom line. As a former competitive gymnast, I can't say I am that surprised but I am not trying to train an olympian. I just wanted my young son to have fun and feel secure for an hour. Take note, that's not going to happen here.

I really liked this place for my daughter. The class is rigorous enough for my four year old. When she was taking classes here, we were very happy. The teacher was also super nice and gave the girls breaks for pee and water which I thought was very helpful, considering my daughter can sometimes get very caught up in activities and forget to pee! Overall I really liked this place. Oh and it was very clean too!! The only downside is that it is too expensive for me to pay the amount I did for each class for a four year old. But aside from that, I recommend it.

The best gymnastics classes on the Westside! Enthusiastic, friendly, competent instructors that build character and confidence. Love the quotes on the wall: Everybody falls but champions keep getting up! Where there's a will there's a way! Complimentary valet parking. Great birthday party venue. Free-wifi. Cute boutique filled with gymnastics attire and other toys and gifts perfect for birthday presents. Fun Summer camps and great evening drop off Saturday workshops perfect for date nights with the spouse or significant other.

I am a nanny & take the child I care for here- she looks forward to it every week! The coaches are awesome, the kids get the direction and attention they need to confidently master a skill with proper guidance and healthy encouragement.

I hate seeing the 250$ auto-debited each month from my account, but I love how much my daughter loves her gymnastics class... These people know what they are doing. The clean facilities, paying their staff fair wages, this is definitely a splurge for our family but she has become so confident, brave and her balance and agility is phenomenal. In just a few months we've really seen her classmates blossom too. Not sure what the other places are like cuz this is the only one we've tried but JAG is pretty perfect.

JR Roughton "that's not going to happen" he stated from his chair in the office. My 4 year old daughter was so upset and or embarrass by whatever a male "coach" said to her she bowed her head and held her hands in her lap! I've never seen her react like that. I explained what I saw / had happened to the women behind the desk. They apologized and appeared concerned. The response you'd expect from caring professionals. We agreed that IF my daughter seemed affected that the coach would apologize. BUT apparently the tag line "we do good things for kids" is a monetary slogan not a mission statement. "That's not going to happen" ..... No common courtesy what so ever....I tried to catch my breathe and establish who was being so rude just after I thought an amicable decision had been made. But apparently he is the VP? Angrily, I replied "and this is your idea of customer service?" In response he says you don't have to be here at this gym and has my daughter removed from the class? Wow, what type of management treats kids like this? Dismisses a complaint and expels a child before the class ends??!!!! Anne Josephson claims to be an advocate for kids and women's rights lets see if she even bats an eyelid at this sort of behavior since she is a vicarious participant in all of her staffs actions?

If they split up the rating system for quality and value I would give quality 4 stars and value 2 stars. It was expensive when we joined a few years ago, and the prices have gone up twice. Now, we pay $65 a class. For two kids we pay $520 a month, and they no longer offer financial aid to non-team members. Yes, the kids enjoy the class, and most of the teachers are very good. The facility is state of the art. However, unless your child is on team, don't expect improvement in flexibility or quality of movement like pointed toes and proper posture. To me, these are as fundamental to gymnastics as strength and should be equally weighted in class. At this point we are looking for alternatives.

My daughters love JAG! They were invited to a birthday party at JAG and had so much fun at the party they decided to try out a class. They love JAG gym!! They had been to 2 other gymnastics schools in the area, my extremely shy oldest daughter felt like she didn't quite fit in at either place. The coaches at JAG were so nice to her, and the girls in her group were all nice. My youngest at times gets a bit distracted by all that's going on but the coaches understand that it's just part of her personality. I love that they can adjust their coaching style to the needs of the child. I'll be honest that they have had a few coaching changes, not sure if this is just the nature of gymnastics coaching. Yes it's not the cheapest gym in the area BUT they love it at JAG and as long as they are passionate about something and happy, I'm happy too!!

My son started taking weekly classes here a couple of months ago. It is well worth the high price tag. His teacher Kaylee is lovely and wonderful with the preschoolers. My son will be four at the end of April and is highly energetic. He is in the zebra class and has learned a lot of body control while getting his energy out. Each week there are warm ups and then various activities. The gym is huge! Endless amounts of obstacles. This place is the real deal. My son can't wait to go every week! There is no fluff here and he is learning a lot!

I've been coming here for nearly two years now, I sit here two hours each week waiting for the girl I nanny. In that time, I've observed the kindest of staff! Always smiling and helpful. The girl I care for LOVES her class and the girls she spends time with each week. The space itself is large, equipped and professional. The only downside is bathrooms! They are a generally a bit gross :/

Update: it's 2017, my daughter still loves it and 3YO little brother does as well. Way to go, JAG!

We are lifers. My older daughter, now 15, started going to JAG when she started walking, not too long after it opened. She went fairly consistently until she was about 8. My younger daughter, now 8 years old, has also been going to JAG since she started walking. We have had a birthday party there, done camps, taken gymnastics, and more recently, switched to Ninjas. We have watched it be remodeled, seen the equipment change, and watched some staff come and go (and return!) and yet, one thing is, (and always has been) constant: JAG really is doing good things for kids. Neither one of my children are ( or have the desire to be) professional gymnasts. One of them is extremely shy. Both of them have gone into that giant gym space and have always been made to feel as if they were the only ones there. The idea that they could be a professional gymnast if they wanted has always been fostered. This is due to the consistently attentive, loving, kind, caring, supportive, encouraging, prideful, intentional, skilled teaching that happens there. As my children have aged and I compare the benefits of JAG's programming to other things that we have done, I'm certain that even more than the amazing things they have learned to do with their bodies, they have learned to love their bodies and take pride in what it can do. They have learned to be kind, encourage the people around them, and the determination to be gritty and put in the work that it takes to get better at something. Their lives are full of fun memories like going the cha cha slide at the end of a camp day and hearing the bell ring (alerting people that they finally got a skill down that they worked on weeks and hearing congratulatory cheers).

Love this gym so much! We walked into this gym knowing no one or nothing and they made us feel welcomed right away! All my daughter wanted to do was gymnastics and they helped her do just that got her into a class right away and the coach was so sweet and helpful it lit up her whole world! I can't thank this gym enough for making our day we found a new home here!

Jag gym is the best gym out there! the coaches are the sweetest people, the staff members treat clients like family. I've been there for years and i will never go to another gym. My youngest sister is also on ore-team and she loves it. 100% recommend

The tag line on vps card is a major fraud. "We do good things for kids". Well today my 4 year old daughter was firstly made to feel less than by a male instructor for accidentally going into wrong class and then when we complained the vp, gm mr. "roughton" heard us complaining and asking for an explanation from instructor he threw my daughter out the school we have been going to for 3 years. If you are looking for a school that trully cares for kids as their slogan claims this isnt for you. By the way this male instructor spent more time looking in the mirror than training his "boys".

Much like other parents who wrote a review for JAG, my family and I are lifers. If my daughter quits JAG, then she quits gymnastics. Doing competitive gymnastics and training upwards of 16 hours a week, there is just no other place she would ever want to train. Throughout her time at JAG, I have seen gymnastics help my daughter build character and mature in a million different ways both on and off the floor, a testament to the amazing coaching staff at this gym. And when my daughter went through some personal struggles, from the top on down the JAG crew was there to help me and work with us, letting her know how important she was to them in the most genuine and meaningful ways while also letting me lean on their knowledge and experience, making us all feel incredibly fortunate to be a part of the JAG family. To me, JAG is not just about great gymnastics, it's also about good people, from the owner, Anne Josephson, on to her coaches and staff, as well as the athletes and families that make a second home of this place. While learning to train hard and push themselves, the girls are also invested in one another, genuinely rooting for each other in competitions and when training. Yes, things do change sometimes incredibly fast and sometimes without a great deal of information, but as long as you are willing to engage in conversation and trust that Anne, Cari, Erika and the team are paying attention to your kid, you will find them to be incredible partners and guides along this journey.