Hugo's

Went for lunch this week on the recommendation of a client. Excellent spot with tons of character! I was told that the burgers are the way to go and I was not disappointed. Went with the smoked cheddar burger and added bacon—best burger I’ve had in a long time! The portion of the French fries is large and perfect for sharing amongst 2-3 people. Atmosphere was great. Super unique decor. Hospitality was a 10/10. Server was attentive, friendly, and efficient. Would suggest Hugo’s to anyone and I’m looking forward to the next time I dine in.

Boyfriend n I came here on a Monday evening and they were relatively busy. We started with a chicken finger appetizer which kinda seemed like frozen chicken strips but they were super good still! It came with a sweet n sour sauce they was tasty but too runny for my liking. I ordered the black and blue chicken sandwich which was delicious and juicy but could use a little more blue. My boyfriend got the steak sandwich and had no complaints. He said the bread was very good. Both dishes came with chips but not very many like literally half a handful. We also shared a basket of fries that my boyfriend LOVED but I didn't particularly enjoy. I don't believe they blanch their fries so it gives them a harder texture which some like but it's just not my cup of tea. We ended the night with the amaretto hot peach crepes and they were pretty okay. The peaches were a bit tough and it couldve used some more ice cream but we ate the whole dang thing so it was obviously good enough lol Other than a few set backs with the food the atmosphere was lovely and our server was very helpful and attentive even though it was quite busy. I loved the lighting. Will most likely come back to have a drink or a quick lunch

I took my wedding party here and it was a huge among everyone. I tried to do call ahead, they do not take reservations. We received a text in 15 that our table was ready. The menu ranged and had something my entire party was excited for! My spouse and I ordered the Jalapeño Cheeseburger and the Chili Cheeseburger and split them. The food was absolutely incredible. The basket fries + ranch 10/10 IYKYK. Our server was extremely polite and carried conversation like we were his only table (it was packed) It had the cutest den/basement vibe with antique decor + neon lights! We had a blast and highly suggest to anyone in the area or passing through! Absolutely will make the drive just to stop here for dinner

Ok, so I'm probably going to catch some slack for my review but I found this place to be just ok. Before moving to Arkansas I watched a lot of videos about the area and I kept seeing people rave about this place. I got the smoked cheddar burger. It was just ok. I wasn't bad or anything but given the hype I was expecting better. My fiancee got some marinated chicken breast sandwich. She also thought hers was just ok, nothing special. The fries were actually really good. But one of my pet peeves are places that serve chips with burgers and make you pay for fries separately. But the fires were definitely the highlight of our visit. Then finally we wanted to get some cocktails but they don't have a cocktail menu. I asked for a highball and they didn't know how to make it nor did they have ginger ale. My fiancee got a margarita and said it was one of the worst margaritas she's ever had. She ended up only taking a few sips and set it to the side. We're kind of on the fence whether or not we want to come back and give it another try.

My wife and I both agree to have had the best burgers of our lives here and look forward to coming again. Down stairs and dark were the only downsides, considering vision or handicap impaired. The crepes do come cold which I wasn't expecting, as a heads up. The low light was preferable to me, however and I enjoyed the added ambience. Thank you for being the catalyst to a lovely night out with my wife.

You can tell how awesome it is by the number of people waiting. Excellent food and service. Had the blue burger with bacon and jalapeño added. Perfectly cooked!! Victoria was awesome! She was quick and personable. My new favorite place to eat.

Had the Macho Nachos, a burger and some of their fries. Burger was awesome...Crispy on the bun and cooked to perfection. Nacho chips could have been better, but they were arranged nicely which gives you a good chip to topping ratio, maybe a bit heavy on the cheese (recommend asking for light cheese). Fries were great not too salty. Recommend coming to Hugo's for the burger and fries.

Amazing place to eat, great service and awesome food. You’ll have to wait for a table during peak times, but it is totally worth it! I had Chris’ Chicken “Po-Boy” sandwich, super tender and full of flavor!

Great atmosphere and food is always good and great service. A real taste of downtown Fayetteville.

Visiting the campus for my rising senior and Hugo's was recommended. Checked it out online and felt it looked like a typical college burger bar. So glad we decided to stop and eat. Ordered App - Potato Skins. There were 5 to an order and I wish there were more. It came with Sour Cream, but I wish I would have asked for ranch. Pretty tasty. We ate everything and wanted more. Regular Cheeseburger - this was a dang good cheeseburger. Poppyseed bun reminded me of Jake's back in Dallas. Meat was great. Heck ya. I would come back and order again. Side of chips were good. Reuben Sandwich - normally my wife does not like marbled bread, but she really liked this sandwich. I had a bite and thought it was great too. Jalapeño Burger - my son loved it. Side of fries came hot and were delicious. Service was quick and the guy was helpful. We liked the music too.

Packed. This place was packed, so the service was a bit slow. The food? The cheeseburger was really good and well seasoned. It comes with potato chips. The fries were soggy. They need to up the temperatures on their fryer. The fries were limp. There is a possibility that they were cut fresh. If that's the case, they need to learn how to pre-fry, freeze and then fry again. It would make them crispier. This is in a basement of a building.

Yes, this place is an ORIGINAL, and if you have never been, you NEED to go! Not only is this an old original but this place has fantastic food. Their burgers are so fresh that they scream delish. They have a fully stocked bar and if you run across the barkeep Kirby (hopefully I am spelling it right) she will treat you like family. I was saving room for dessert and she convinced me to try the Apple Pie and it was one of the BEST ever. I was set on getting their infamous Grasshopper Crepes so I also got their Mint Chocolate Ice Cream which was also fantastic. This place is small and cozy and busy a good bit of the time. So, come ready for a little wait at times but know it is worth the extra work. This is a real gem here in Fayetteville!!

Super fun atmosphere and great food! Be prepared to wait during large town events, but the restaurant is surrounded by several shops to check out.

The burgers were amazing. Everything else we tried was sub-par. The nachos were the most basic nachos I've ever had. Were they made in the microwave? The fries that we paid extra for tasted burnt and like old cooking oil. Our server seemed quite rude. I would definitely come back for a burger but I'm hesitant to try anything else.

Get the burgers if you come. This is where they really shine. Cheese board was also good. I'd skip the nachos and crepes next time. Service was friendly and fast. We will be back again for those burgers .

There is usually a 45min-2 hour wait but it's so worth it. My husband and I order different burgers and split them. If you order a basket of fries it can easily be split by a table of 4. It's a must have if you're from out of town. While you wait on a table you can go next door and have a drink or walk around the square.

I've been trying out some local favorites when we visit our daughter at U of A, and this trip we tried out Hugo's. It's in a fun part of town with lots of neat shops nearby. The restaurant itself is in a basement type set up, giving it a cool vibe. The service was friendly and efficient, which was good because it is obviously a popular spot with lots of customers. The food was good, but nothing too spectacular. We were told their burgers were "life changing", but I definitely wouldn't go that far. A solid burger, but a little greasy for my taste. I had the Turkey and Swiss served with kettle chips. We also tried the basket of fries, and it was large enough for all four of us to share. The fries could have been more seasoned. Hugo's seems like a great place to gather and hang out with friends.

I came in right before close and service was super quick! It was pretty crowded (even that late) but there's a chill vibe and lots of seating. The food was great. I ordered a BLT and fries for the table. Well worth the trip!

Pretty awesome. Affordable diner fare- I had an excellent Reuben, so good. Had to order the fries separately but was not disappointed. Go!

The long wait was worth every minute. Burgers were great, potato skins awesome. Really cool spot with tons of history. I can see why this place has been this famous for all these years.

When in Fayetteville you go to Hugo's for the blue monster. Ashley was a fantastic server. I told my son to ask her out on a date. The burger was awesome as usual and Hugo's is a great atmosphere to hang out and enjoy the food.

Another great Hugo's meal! We always enjoy the food, the service is great and you cannot beat the comfortable, cool vibe of the basement off the square in beautiful downtown Fayetteville!

Wow! It was fast moving, loud and fun. The food was excellent and the server was great.

Don't miss this hidden gem; it is in a basement off the downtown square. Well worth looking for; good food, friendly servers, well-stocked bar w strong pours, and fantastic desserts!! You must eat the Grasshopper Crepe dessert; it is worth going just for the dessert!! My Catfish Poboy was good, as was my wife's chicken - but the DESSERT took the cake! Bar service is good, if not speedy, and the drinks are strong - but the DESSERT!! (Did I mention the Grasshopper Crepe dessert?)

This restaurant was recommended by another Razorback parent and it did not disappoint! We would have walked right past the door had we not known it was there. We went early so the wait was only 15-20 minutes. Sat at the bar and had a nice chat with Blake, the bartender, about local beer recommendations. My daughter and I ordered hamburgers. My husband had the fish tacos. Everything was great. Wish we had room for dessert. Next time! Definitely a Fayetteville staple!

The burgers were great. But the fries were amazing. Enough for two, too many for one. So go with a friend.

Outstanding burgers and Fries. Service is very good and the barkeep services some means drinks. Highly recommend. It is usually very busy so be patient, it's worth the wait

Hugo's is always amazing and this time was no different. Steak sandwich is outstanding and the burgers are as well.

This is by far the best hamburger not only in NW AR but anywhere. Now when i have a hamburger i compare it the Hugo this is the gold standard

We picked Hugo's for a family dinner, but unfortunately we went on a Saturday night. There was a one hour wait to get a table. But they were able to text us when the table was ready and the app let us see where we were in line, so we went for a walk around town square. When we finally got the table we had a fabulous waitress and we ordered several different hamburgers. We were surprised to learn there was no kids menu, so we had to order regular meals for the kids. Not the best for larger families to pay $12 for a 5 year old. The decor was nice and as expected. The restaurant is in the basement and the stairs are a bit steep, no way for handicapped to access the restaurant. We ordered chips and salsa and chips and guacamole since we were famished waiting an hour. The chips were simply from a bag, typical round Tostitos or similar. The guacamole was good but we kept waiting for our food and it took about 45 minutes after ordering to get some hamburgers. It was a busy night with all tables full, but it was simply too long to get food out of the kitchen. Once it arrived, the food was excellent. The burgers were juicy and tasty. They come with chips so we ordered a basket of fries. They had little to no seasoning so adding salt did the trick. I probably will not go back as it simply just took way too long to get a dinner. From putting our name on the waitlist to eating was over two hours. I can't blame them for the waitlist, I can blame them for the time it took to get food on the table. That long time had to contribute to the long wait time. But the waitress was on point and the food was good, so decide for yourself!

By far the best burger I've had in my LYFE! I don't know what they do, (sprinkle fairy dust?), but it was the best bite we had in our 4 days stay in Fayetteville, to celebrate our anniversary! The feeling is small town, quaint, kinda dive-y. The service was great & my sakes the FOOD is impeccable! If you're really hungry, order the Macho Nachos as an appetizer. And by all means, skip the chips & go straight for the perfect fry basket! We thoroughly enjoyed & truly wish there was a local Hugo's in OKC!

Amazing burger. Maybe the best I've had. Fries are huge so get them to share. Lots of local beer options.

Exactly how I remembered it from years ago. Used to go to Hugo's fairly regularly years ago, but because we have a lot more restaurants up here than we used to, then after Covid ... we just don't get down to Fayetteville as much. But we love Hugo's!! A little hot; a little crowded; a little loud; perfect!! Forgot how much we loved it there!!! We'll be back soon for sure!

Not gonna lie...I was a little bit skeptical of the hype. Could a burger really be that good? YUP. This was one of the best burgers I've EVER had. An unassuming basement location, but a cool vibe inside. I went for an early dinner so I was able to snag a table, but it got busier as the night went on and there was a line out the door by the time I left. Now I know why! I ordered the bleu moon burger and it was absolutely mouthwatering. It was cooked perfectly, juicy, melty cheese and SO flavorful. 10/10 all around. I also ordered a basket of fries which were very good but the burger was definitely the star. There is a full bar inside and a selection of local craft brews. For dessert I had the infamous grasshopper crepes (half order) and it was sooo yummy. Service was excellent as well! This would be my #1 recommendation for anyone visiting Fayetteville.

What a fantastic experience. I came here Friday night at around 6:00 pm and was told that there was a 45 minute wait. However, we can opt in to text messages and be alerted when our table for 5 would be ready. As a group, we were craving burgers, so we said ok. We went to a local bar during the wait and were paged just under 45 minutes and made our way back to Hugo's. Hugo's is a no-frills, quality burger joint. I ordered the blue moon burger medium, and it was cooked perfectly. What I love most about Hugo's is that they cook the burgers on a flat-top as opposed to a grill and you get those yummy crusty bits on the burger. Yes, yummy crusty bits is a culinary word. The burger came with gooey blue cheese, lettuce tomato and onion. The blue cheese was gooey, the lettuce tomato and onions were crisp and fresh, everything went together perfectly. With a few ice cold Coors lites to wash everything down and the chips that come on the side, everything was top notch. I will be back.

Great atmosphere not good for quite conversations loud and fun. super busy hour wait for 4 on game day but staff moved things along at a professional pace. in fact service was better than food. burger was ok fries were great steaks and salads good.

Great place and they know how to make a killer burger. It's pretty noisy, so date night here is probably not ideal. Service is good and the people are nice. Haven't had trouble getting anything I need.

This is a true local secret in Fayetteville. Hugo's is downtown but is a cool semi hidden basement restaurant and bar. I first went during restaurant week and they had a line out the door for lunch but got me seated within 5 min. All staff are helpful, efficient, and fast. I have heard their burgers are the bomb but I have only tried their beer cheese soup (the best), Muffuletta, and crepes both savory and sweet. Everything has been delicious. It really tastes homemade, award winning, and unique. I recommend this place to everyone!

It's not just burgers. If you want a great atmosphere and great food, try Hugo's! The customer service is equally as great. I love the little 2 top table which is great for a date night or talking with a friend.

A long time Fayetteville standard. Ate here for dinner recently. It was crazy busy on a Thursday night. We got a table for 2 quickly but it was tiny! Had to shuffle plates and cups to fit everything. Large beer selection. We ordered the cheese and salami board for appetizer- don't need to get that again. Not terrible but very expensive for cubed cheese, grapes, and bread served with cold unspreadable butter. Burgers and fries were tasty and good quality as usual for Hugo's. Like pretty much every restaurant these days, food is expensive for what it is. Not the best meal/experience ever, but not bad and Hugo's has a certain charm that you go for.

I first visited Hugo's in the late 70's. It was a different kind of speakeasy vibe from the Working Class Hero where I worked upstairs. The food was excellent then and just a cool place to eat. Over the past 40 years it's been a standard destination for my out of town guests and family. Very little has changed and the food is still fantastic, great staff and service. Keep on trucking Hugo's!

Best homemade burger in town! Hugo's atmosphere is like very few places on earth! Go downstairs and order! And don't forget the fries!

Amazing food and service as usual. Highly recommend if new to NWA. Personal favorites are the burger and Derek's Special

Pure Americana and the embodiment of a classic college town eatery. Great simple burger, no options to double it or do anything crazy, which means that big eaters should probably look to order two. The hand-cut fries are delicious and completely devoid of oils or salt, almost like the precursor to modern potato sticks. I ordered a catfish po boy which was small but was served on delicately soft white bread which is great for me since I have very sensitive gums. A must-visit in this town.

Great atmosphere, accommodating and good food! We will go back when in Fayetteville again.

This place was cool(3.5). Went here for the first time with my team from work. Our waitress was attentive and kept our table of 10 drinks full the entire time we were there! I ordered a jalapeño burger and added bacon and bbq sauce. The burger was a bit tasty, but the bacon cost $2.50. I was not expecting that when I received my receipt. I thought that was a bit steep and I was also charged for the bbq sauce(that waitress forgot) but it was reasonable. So in the end it cost a lot more than I'd want to pay for a burger with chips vs fries. Just my opinion though! We also ordered fries on the side and we did have to add salt to them (a lot of salt) so that was disappointing. I'd come back if invited.

Charbroiled burgers in a "basement" atmosphere. Generous portion of fries (enough to share if you order them) Burgers come with chips. Service was attentive, friendly and timed just right. Food came out in timely manner and we were not disappointed.

Great service and burgers. I would highly recommend to anyone looking for a good burger. This is a must stop when visiting the university.

Visited Hugo and tried their jalapeno burger it was a flavorful kick! The place has a nice vibe. The service was good , and the food got here quick, which was a definite plus . That burger, with the perfect balance of heat and taste, made the visit worth it Overall, a solid spot for a tasty burger.

Great atmosphere. Long wait to get seated. Staff was very accommodating and super friendly. Food was average. Cheese burger was ordinary. Ruben was very good. Will go back and try more menu items, due to the great staff and service.

All I can say is if your looking for that perfect bar feel with killer food you gotta stop here. It's kinda hard to find but once you find it you'll be glad. Probably the best cheeseburgers in Fayetteville and that's saying a lot. They hot cut fries are delicious as well. Just a great place to have a cold beer and a fantastic burger.

Never disappoints Hugo's is wonderful Chocolate mousse is fantastic Trout is incredible Pastrami sandwich is great Crepes are the best Plus great t shirts

Amazing Blue Cheese Burger!!!! Great atmosphere and very friendly bartenders! Thanks for a wonderful lunch!

Great food, very friendly service Told server we were catching up after 40 years but she continued to try pushing us out the door. Food was hot, fresh and delicious!

We ordered burgers, chips & salsa, and drinks. Everything was tasty. Our server was very attentive to our needs. The restaurant was a little loud but we had a table for two off to the side and enjoyed our conversation and dinner. Would definitely dine here again!

Absolutely the best pub in Fayetteville! Grub is fantastic and spirits are grand! Blue Moon Burger and Derek's Special is so delicious!

LOVE this place everything is awesome. Burgers are on point fries are perfect and solid beers on tap.