Dr. Martens Bedford Ave.

Leanne is a gem! Helped me in a pinch pick out the perfect shoe right before closing. On a rainy day when I was in sandals… dark times. As a long time Doc enthusiast I can say hands down best in store experience ever. Will be coming back to this location just for them 10/10 all star vibes!

Just came in with a return that couldn’t be made in store. An absolutely lovely employee with pink hair (sorry I didn’t get their name!) went out of their way to pack up my return for me and direct me to the nearest shipping center. They could have easily just given me instructions and sent me on my way, but instead they did all they could to make the process simple. 10/10 customer service. Will definitely be back.

Last week a bought pair of boots and had a great customer experience, assisted all the time, place super tidy and clean

The staff were very nice and patient. My wife tried on a couple of shoes before she decided on which one she wanted to buy. This whole time the staff at the store were very nice and doing their best to engage with my wife and help her decide on the perfect shoes for her.

We had the best experience at this Doc Martens! I went in with my mom who was looking for a pair of Mary Janes. The staff went above and beyond to make sure they gave my mom an amazing in store experience. Toni especially went out of her way to ensure my mom was able to get a good look and feel of the pair she wanted by bringing out multiple sizes and styles for her to try on. When my mom decided on a pair that unfortunately wasn’t in stock in her size at the store, Toni went out of her way to look into inventories and call around to other locations to put the shoes on hold for us. We are so happy with this experience and will definitely be coming back to this location for future doc marten purchases!!

TK helped me choose the perfect shoes. The size 9 was comfortable but a bit snug. I wanted to go with the size 10, seemingly they were too big. I wasn’t satisfied so he recommended inserts and when I tried them on they were the perfect fit. If you’re looking for an inviting, patient, and considerate being to help you find the perfect docs. He is the one! Will be coming back to purchase in the future and will be asking for him…

I bought my 3 piece family a set of Docs on Valentine's day. The staff was knowledgeable & helpful, as can be expected. But 3 months later my sole started to peel so I brought it back in with no outcome expected. Grace, the store manager, was able to pull up my receipt with a few key bits of info, and replaced my boots on the spot with a brand new pair. This was above and beyond what I expected. I've made it a point to applaud great experiences with businesses I'd recommend, rather than complain about the baddies out there, and Doc Martens makes the short list big time. Hang on to Grace, Doc. She's got her eye on the big picture which is invaluable for on-site management.

The staff were super sweet and helpful! As a first time Dr. Marten wearer, I did not know what to expect or what to look for. They were extremely patient and friendly as they helped me pick out a perfect style and find a comfortable size. I had a wonderful experience at this location, will definitely be back.