Dr. Martens Bedford Ave.

Just came in with a return that couldn’t be made in store. An absolutely lovely employee with pink hair (sorry I didn’t get their name!) went out of their way to pack up my return for me and direct me to the nearest shipping center. They could have easily just given me instructions and sent me on my way, but instead they did all they could to make the process simple. 10/10 customer service. Will definitely be back.

The staff were very nice and patient. My wife tried on a couple of shoes before she decided on which one she wanted to buy. This whole time the staff at the store were very nice and doing their best to engage with my wife and help her decide on the perfect shoes for her.

We had the best experience at this Doc Martens! I went in with my mom who was looking for a pair of Mary Janes. The staff went above and beyond to make sure they gave my mom an amazing in store experience. Toni especially went out of her way to ensure my mom was able to get a good look and feel of the pair she wanted by bringing out multiple sizes and styles for her to try on. When my mom decided on a pair that unfortunately wasn’t in stock in her size at the store, Toni went out of her way to look into inventories and call around to other locations to put the shoes on hold for us. We are so happy with this experience and will definitely be coming back to this location for future doc marten purchases!!

Last week a bought pair of boots and had a great customer experience, assisted all the time, place super tidy and clean

TK helped me choose the perfect shoes. The size 9 was comfortable but a bit snug. I wanted to go with the size 10, seemingly they were too big. I wasn’t satisfied so he recommended inserts and when I tried them on they were the perfect fit. If you’re looking for an inviting, patient, and considerate being to help you find the perfect docs. He is the one! Will be coming back to purchase in the future and will be asking for him…

Amazing boots. From the three staffs, two were very nice; the third person was racist and discriminated me for speaking Spanish, as they knew very well because I took a call in spanish inside the store. So yes, LGTBQ+ friendly, but no Latino friendly al all.

Batty and Vic were so helpful! Thank you so much. It's customer service like this that makes me so loyal to the brand. Thanks guys.!

The staff were super sweet and helpful! As a first time Dr. Marten wearer, I did not know what to expect or what to look for. They were extremely patient and friendly as they helped me pick out a perfect style and find a comfortable size. I had a wonderful experience at this location, will definitely be back.