Comrade Cycles

I had been wanting to swap out the flat handlebars on my single speed for a while. The staff was helpful each step helping me decide what my options were. I also asked them to change the front chainring and chain. Communication was great with ordering parts, they worked very fast, and they were able to make my old brake levers work on the flats instead of just charging me for a new one. I couldn’t be happier with the final result and service

Comrade is an attractive, well-stocked shop with a wide range of accessories for city and touring cyclists. Scott offered wonderfully efficient and friendly service in identifying and installing the best rack for my bike. Recommended 👍🏻

Love love LOVE comrade cycles! 1. Swung by to get an “on the road” kit for my husband. Staff helped me navigate various sizes and what items to purchase. 2. Husband has come by for a quick fix and it was super QUICK. 3. Comrade let me drop off my bike same day and fixed my main complaint - flat tire - asap! I think I literally got the call an hour later! I didn’t mention my brakes and they sweetly tightened them as a courtesy. Such a great shop and wonderful staff.

I found my way to this shop online after spending hours of my life trying to find a matching wheel to the one I already had. After explaining my situation to one of Comrade's employees, he was incredibly proactive in finding the cheapest way for me to get the exact wheel I wanted. They reached out to vendors for me and had the knowledge required to get the wheel built. In due time the custom wheel showed up at my door packed well and straight as an arrow. This was honestly the best customer service experience I have had, both over text and phone calls. Much love from Connecticut!

Absolutely amazing experience! I was determined to fix my scooter’s flat tire on my own but hit a wall at the very last step—getting the tire back onto the rim. After hours of frustration, I found this shop, and I couldn’t be happier that I did! They took over right away, and within minutes, my tire was back on and ready to roll. The staff was not only incredibly skilled but also super friendly and welcoming, and their expertise saved me from what could have been an all-day headache. The whole experience was fast and professional. If you’re in a jam—whether it’s a bike or scooter—don’t hesitate to come here. They’ll get you back on the road in no time! I’ll be coming back for any future repairs without a doubt.

I have chronic pain and need a lot of customization on my bike. All the staff here painstakingly let me test bikes for ages and even customized the test bikes for me so that I could get a better sense of what I need. I bought a bike and they modified it within 10 minutes. I went to a lot of bike stores trying to find the bike that works best for me and Comrade cycles was the most helpful by a mile. Will not go anywhere else. Love my new baby

I used to avoid bike shops (even though I love bikes) because the mechanics were rude and condescending, the sales staff crooked and money-hungry, and the prices exorbitant. This place is the exact opposite! Whenever I go in they have time for me, answer my idiot questions, sell me stuff at the same price point I’d get online (sometimes lower), and are just generally positive contributions to society. I just dropped $1900 here and feel good about it. Go here for parts, service, and other cool stuff. 10/10 would shop here again. Probably in a couple days.

The Comrade Cycles team does fantastic bike work! And are timely in getting your back to working order and returning back to you quickly. The shop also has a great selection of parts, tools, and accessories!

Have continued to use Comrade Cycles over the past few years and every time is a positive experience. Highly recommend!

Every time I go I'm delighted with the service and expertise. Sharp as a whistle. Thanks again for many years of capable guidance.

Great service, great prices, great bike shop! I stopped by to get a routine fix on my bike. Not only was it finished in under 10 minutes but it was also the most competitive price around. 10/10 recommend this shop!

Highly recommend. Very knowledgeable and helpful staff, low pressure attitude, great inventory, excellent service.

Comrade always delivers excellent service both for bikes and for customers. I went in because I couldn't get my seat to raise and Tess diagnosed the problem immediately and I was fixed up in under 15 minutes. It only cost a small fee that I was happy to pay. Thanks again, Tess and the whole Comrade Cycles team!

Have been and will continue to be the best bike shop in the city...always fair/honest/reliable without an ounce of pretentiousness

So after my local bike shop in the suburbs gave me a tuneup and a new chain - my bike still was having issues catching on at the highest gear. It would lock or skip when pedaling. Absolutely frustrating to say the least. I went online i decided to look for another shop that focuses on repairs and came across comrades. Within 30 seconds he diagnosed the issue. Ends up that when you change the chain you should replace the gears. My local shop in the suburbs looks like they only cleaned the gear. So 37.00 later (25 for the part, 12 for labor) bike was fixed and im back to riding 10 minutes later. I drove an hour from bartlett to come here and will never trust anyone else with my bike. I was so happy considering my local guy wanted to charge 200 extra- and this was 37- cant be beat. I gave them and extra 13 to round up to 50 and said thank you. Need more honest bike shops that want to help add the joy of riding . Thank you

Knowledgeable staff replaced a tire and inner tube for a decent price . Even though it was busy on a Friday afternoon they had a full staff to service the crowd. The replacement of my tire and tube took roughly about 15 minutes .

Hi! I work at Cleo's across the street. I needed some simple fixes I probably could have done myself but I was just plain tired and needed someone else to take the reigns. Blown tire tube, handle bars, new seat replaced. I called the day of and they accepted my bike that night. Super friendly on the phone and I informed the gentleman of my issues when I arrived and he was completely compassionate and understanding. I felt everything was in good hands. He said it would be ready the next day! I was like OK! I went to pick up my bike the next day and a very nice young lady greeted me. She brought out my bike and it looked great! I could tell they did a little TLC. I mentioned I would like to look at some new seat options and she brought out a couple with knowledge to boot. She offered to install it for me and I said OK! After I paid I took it for a quick spin before work and she purred like a silent wind rider. TWAS goooood! Overall great service, friendly and knowledgeable staff with sprinkles of wisdom and grace! Thanks Comrades! Y'all tend to ROCK

Best bike shop in town. Have run through a few shops in my years of cycling. Quality suggestions on bike repair. Unlike many shops that suggest too much repair or new parts vs maintenance. Quick turn time on repairs even when ordering parts. Proceed with confidence

This place has the nicest, most down to earth people. I have been a handful of times and been impressed with the customer service and down-to-earth vibe. Awhile back, I was struggling to change out one of my pedals and Max walked me through it. I also have a bit of a track record of knocking off the end of my presta valve off and he showed me a better way to pump up my tires without doing that. Highly recommend this place for all things bicycle.

This place is great. I have only been there once so far and everyone was so helpful but more importantly they fixed my bike perfectly. In less than 24 hours they were able to frame for a very fair price. I will be back anytime I need a time up or any other work completed.

Absolutely love this place. Folks are friendly, welcoming, patient, and extremely helpful. I can't recommend this place enough.

Stopped in here for a few accessories for my bike. The gentleman who helped me was knowledgeable and took the time to check the compatibility of accessories for my gravel bike. Turned out the one item I was specifically looking for wasn't compatible and he recommended that I not purchase this specific accessory because it could cause damage to the frame. I appreciated his honesty and effort.

I came to comrade to get the brakes on my bike fixed because they seemed less expensive than any shops that were in or near the loop (shocker, I know). Although they were pretty backed up with orders, they got my bike fixed in about a week and a half and it's works great now! I'm glad I came to got it fixed because it seems like it's a brand new bike now!

After trying a handful of bike shops, I finally found my go-to. Prices are extremely reasonable. Amazing staff, amazing customer service. Only bike shop I trust in Chicago!

After my usual bike shop gave me a whole lot of condescending attitude regarding my flat tire, I decided to take my business elsewhere and I am thrilled I landed at Comrade's. I called to see if they could take me in for a flat. Told me they were busy but to still come anyways since it's a quick job. I came in, they took out the glass from my back tire, gave me a new tube, charged me $17 and I was out the door within 10 minutes. THEN... the next morning, same tire, another flat. I was livid because it's just time out of my day again and having to go back and deal with this. I came in with mental arguments on why the fix should be free... and before I could even say anything, he told me the labor and tube will be FREE. Automatic 5 stars from me! He was beyond apologetic and suspected he didn't examine the tire itself closely enough. Turns out the glass left holes in the tire and he suggested I get a new tire because it would be a matter of days before I would be back. New tire, new tube, charged $27, out the door again within 10 minutes. They are very quick, very nice and actually acknowledged a mistake and didn't try to spin it. They get you in, out and back on the road within minutes. This is my new go-to shop!

I have needed consistent maintenance on my bike since the stay-at-home order began and the staff has been absolutely wonderful, honest, and knowledgeable. I'm moving out of the neighborhood, but I intend to keep Comrade as my bike shop!!!

Experience was seamless. Took my bike in for a tuneup, dropped it off, call from the tech and that was it. Actually called to change tires and offered me an affordable option etc and the rest is history. Tune up and tires didn't break the bank and bike is back in service. I would recommend in a heartbeat.

Absolutely amazing service!! What I appreciated most is that they didn't try to overcharge me or belittle me for not being super bike savvy. Also, very timely, attentive, and knowledgeable. I brought my Raleigh road bike in because my rear derailleur was crooked and caused my chain to easily come off whenever I hit a speed bump. Ended up getting a tune up (had the bike for years and never got one), a new rear derailleur, new brake pads, and new tires. Lauren (or Laura) helped me with everything and was super upfront about what was needed and what could wait. My bike feels brand new!! And I paid less than what other city bike stores charge. Basic tune up is $70 whereas some bike stores in Logan charge $100. They texted me updates about the service and asked for my preferences before doing anything that would add to the cost. I feel safer riding to and from work now. So happy for this awesome neighborhood bike store!

I recently got a full tuneup on my bike I had abused by leaving it out in the elements for years not riding it. Of course covid hit, and now I want to ride my bike all the time. Comrade did an excellent job with quick turnaround and it rides like new! I couldn't believe it. Also very friendly customer service and they don't make you feel dumb when you know nothing about bikes!

I love Comrade Cycles. Everyone is so nice and knowledgeable and their prices are so reasonable. Great customer service.

Great community bike shop! Things are definitely a little chaotic since the pandemic, but they are still providing great customer service. We have picked up a new road bike and several accessories and repairs for our other bikes. Quick turn around for easy things ie tire repair, even if there is a crowd.

I love my LBS on the far South side (Beverly Bike and Ski), but with the relatively recent purchase of a Brompton that I ride for 12 miles every day commuting, and which needs 6 folds/unfolds every day, I started visiting these guys. They are closer to my work than Cosmic Bikes (another terrific bike shop) and they specialize in Bromptons. I have been *very* impressed with their service. They are efficient, knowledgeable, and do high quality work. Best yet, they are affordable and honest. I can do a lot of bike work myself as I teach Build-a-Bike classes; however, I don't want to deal with the fussiness of internal hubs (of which I have two, one for gears and one for lights on this bike). The staff at Comrade have been invaluable with making minor tweaks to optimize my ride (with no charge!) and have not only fixed a rear flat but have also done some repairs with my gearing. I highly recommend them for any work you might need done with a Brompton, whether it's routine maintenance or more finicky work on brakes or gears. ---- Brought my Brompton in for it's spring tune up (after about 1000 miles this past year) and spent about $120 on it if I remember aright. Got my bike back and took it out for my morning commute like usual. I had to stop my bike after a couple of blocks and give it a good look over. Was this MY BIKE??? Holy cr*p, it rides like it's new. I mean, like it's REALLY new! New chain and new cables, a replaced front crank (due to a crash during a snow storm where I bent it), plus a good tune up have made a transformative change on my daily ride. I thought my ride was doing fine and just needed a small derailleur adjustment and new brake pads, but clearly it needed more. I am so grateful for the terrific service and improvements. So worth every cent of the tune up.

They are down to earth easy to deal w/ they don't sell yu more than yu need ! But also keep safety in mind !! Much cheaper than California bike shop I regular @

Honest. Fair pricing. Quick turnaround time. This place is the best bicycle repair shop in Chicago.

I've had mediocre service here, but girlfriend likes her bike serviced here so I sometimes will take it in. Last time, I brought a list with what she wanted done and gave it to the service folks, and told them it was her bike. The service guy looked over the list and also suggested replacing a part that I know had just been replaced only a year and a half ago, and frankly still looked and functioned like new. I asked if they had a record of that, and he said he couldn't find it in the computer. I pressed on, and he got another guy there who did find it in the computer after quickly looking. It left A bad taste in my mouth, almost like they were trying to pull a fast one. Also, the service here with the employees is very hit or miss, some are very nice and some have attitude for some reason or another. I personally would find another shop, but she likes it here and wants to stay using them.

I brought my bike here about a month ago because it was making this really weird clicking sound on my commute to work. I freaked out a little considering I don't know jack about bikes. After work I decided to pop in Comrade before meeting up with a friend. Really friendly attitudes as soon as you walk in. I told one guy what was up and he in turn asked another guy (sorry, I didn't catch names) to come check out my bike. After inspection dude told me that my brake line was deteriorated. I guess he saw the confused "I don't know what you're talking about look" so he showed me the different areas where it was chewed up. I asked him how much and how long it would take to fix and he told me he could fix it then and there within 30 minutes. Sure enough, 25 minutes later he was done and labor and parts were under $30! As many other have stated, they're just really down to earth peeps. There are no pretentious attitudes and they didn't make me feel dumb for not knowing anything really. While I was there, I saw they had a small selection of bikes that are reasonably priced. I think once I feel more comfortable commuting by bike in general, I will look to Comrade for my next bike. But before then, I will most certainly be back for anything else my current bike may need.

My favorite spot for any tune ups/repair to my bike. The people here are very friendly and helpful. The prices are insanely affordable. Can never go wrong by coming here.

I walked in and literally 20 seconds after I did, a short man walked in with his hand raised snapping snapping snapping, "Service - Service - Service" A nice guy in the back came out quickly and asked me if he could help. He was fantastic. Taller guy, told him my budget and he even showed me a few in the back that were last years model at a lower price. Hes not the reason for the one star. When the employee asked how he could help me, I suggested he help the little flamer with the attitude. Oh- hes one of the owners. Boom. Lost my business. Any business owner who snaps at his employees should not be an owner. Bike shops are one of the few brick and mortar businesses that can give Amazon a run for their money. Why? Because of the attitude and sport of the business. You cant talk to a guy who bikes at Amazon about a hamstring injury, or ask what to do about a case or road rash, or ask an opinion on good long straight or short and hilly rides. That's why you go to your bike shop, and in the process pick up some tubes a little above retail price, maybe a gel or two, a cool new light because someone ripped off your old one etc.. I'm still friends with the ex owner and many of the employees of Tribe in Phoenix because they took the time to build those relationships. The owner was an intricate part, happy employees stay and build business. Mean owners who treat their employees like children do not encourage business. You ever notice how some bike store employees have been their for years?? That's not because of the location, the brands the store carries, or the money. Its because of the owner. Short man: ask yourself how you would want to be treated, and snap to it.

Solid place. People who work here are clearly into bikes. Only reason did not give 5 star is that my tires were running low on air and got it filled here, but they over-did it and it def popped on the ride back. Still came back to get the tube replaced here though...could happen to anyone I guess.

These guys just get better and better! Fast friendly service, not too snooty and patient. I've gotten stuff fixed here and free advice and air many times over the years. Yesterday after they fixed my chain on a new used bike they helped me figure out how to mount the toddler seat and fixed my seat height free of charge. It's a gem in our area. Much love!!

These guys are amazing at quick repairs. My hybrid bike took a tumble off of my bike rack while driving. The rear wheel was damaged beyond repair, so I called on a Saturday, and did their curbside drop off service (thanks COVID-19). I had a fairly priced out quote, with parts and labor within about a half hour. They were able to turn the repair around in an hour and had it ready for me to pick up. Amazing service even in these weird times. Will definitely go back to them for any routine service and repairs.

Super chill people. Saw a few people come in and out for repairs as well as others coming in for accessories such as helmets, lights, reflectors, etc.

Great bike shop with helpful staff! Usually a quick turnaround, and reasonable priced.

The people at Comrade Cycles were very friendly. I went in with my bike for a tune up. They checked it out and tightened the brakes for free. Then told me I don't need a tune up and that they would feel bad charging me for one. I was shocked. Great, honest bicycle shop. Thanks.

I have now been to several shops in the city. It seems that the general way that bike shop employees speak to customers is as they should already know everything bikes and they sort of talk down to you. Not at Conrad's. The staff couldn't be anymore helpful. I wish I had bought my bike from Conrad's! :(

The service, parts and bike selection is excellent! Comrade has everything you need for commuter, messenger, hybrid and mountain. Super professional staff, knowledgeable and detailed. The team is approachable, and friendly. They can build custom bikes to fit your needs and dreams. Comrade will service you and keep you rubber side down!!!!

Got my bike serviced here and had them replace the chain and chainring. The experience was great! They're very reasonable in price, didn't try to sell me any unnecessary parts/services, and the turnaround was really quick considering that its about to be full-blown biking season in like 2 weeks (seriously it's been very busy 2/3 times I've been in). Additionally, everyone here is SUPER nice, very personable and several of the employees texted me to give me updates or inquire about some concern I had mistakenly mentioned in passing (I referred to the wrong component, but they apparently took a note!). I'm not sure how most bike shops roll these days but texting me like were BFFs is pretty amazing imo. Way to goooo. I'll definitely be back and hope to get involved with their summer rides and CX practice.

Went in with high expectations, and they exceeded them. I asked for a full tune-up, they assessed my bike and said it was unnecessary. Instead, they adjusted my brakes and derailleur at about half the cost of the full tune-up. I would recommend this shop to anybody looking for fair, well-priced work to be done on their bike.

YAY, COMRADE. Love you guys so much. I'm lucky enough to live super close to Comrade Cycles, which has become my go-to bike shop. Their services are fairly priced, the staff is always friendly (and are unpretentious/don't make me feel bad about not knowing a lot about bike maintenance), and they get the job done quickly! (Whenever I drop in for a quick fix like a flat or help getting my chain back on track, they take care of it within 5-10 min.) Will continue to go here until I move out of the neighborhood/Chicago!

After reading their website which says you can drop by at any time for a free tuning assessment I rode my bike there. Once I got there I was told they would not do it and I had to come back later to leave my bike with them so they can do it after hours. I guess I had nothing else to do today other than riding there and back for nothing. Really disappointing, and clearly shows they have no respect for you as an individual.

In what they claim is a first, but the guys managed to extricate my daughter's ball gown from her bike chain. They even saved the dress. THEN they adjusted her seat and the whole thing only cost $5. Everyone was happy.

Incredible. Could not be more pleased. I've been jerked around by another shop for a few weeks. On a whim I brought my bike in here. Everyone was friendly, helpful, and honest and I was back on the road in less than 20 minutes. I've found a new shop.

I would rethink Comrade, I believe in the way they have set up their business in terms of taking care of their workers. I also had a really difficult experience there going in just for a tune up! I realize that mistakes can be made, and in the end things were 80% taken care of. My gripes are that I was treated poorly as a result of their mistake, and after asking around it sounds like the mistake was more rookie than honest. Not out to villify them just worth stating in the face of their #2 ranking in Timeout Chicago .

Best bicycle shop in town. Great service, always welcoming. Make sure you check them out if you need any bike maintenance or looking to purchase a new bike.

Great service. Every time. I've been to this shop about 6 times or more over the years and I've always been impressed with how friendly and helpful the workers are there. Just went there yesterday for what I thought might be a complicated bike repair but they fixed it in minutes.

These guys have been nothing but incredible to me since they opened! kick ass staff...they get right down to business...Had to order a new frame etc...after getting crushed by an Uber driver and they got me in and out nearly right away. All around solid. Extremely grateful.

Have only been here once but I had a awesome experience. I was helped immediately and I was in and out within minutes. Would definitely consider going back for any type of bicycle help.