Tawana Brown
Google
Arrived shortly after opening. Owner was pleasant but upon ordering, several things on the menu were not available…no steak, no orange juice, no mimosa’s, no Sangria (all of which were listed on the menu). On top of having to switch up on our order several times, we waited over an hour for omelettes. The first set were not cooked correctly, per the owner. Once we did receive the omelette’s, they were lukewarm, not hot. The owner never offered any discount or compensation for the experience. On top of all that, we noticed that we were double charged after looking at the transaction online. We were prompted to check right away because we were never given a price for the bill. We were asked for a form of payment and advised that everything was electronic, that’s it! I love to support small/new businesses but we have to at least be mindful of our customers experience and attempt to make up for the shortcomings, however we can. That can make a difference between a bad experience turned better and a customer that will never return or one who will give your establishment another chance.