BYREDO New York Soho

Beauty supply store · SoHo

BYREDO New York Soho

Beauty supply store · SoHo

2

62 Wooster St, New York, NY 10012

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BYREDO New York Soho by null
BYREDO New York Soho by
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null
BYREDO New York Soho by null

Highlights

Step into Byredo for a fragrant escape where attentive staff like Mark and Stella elevate your luxury shopping experience with warmth and expertise.  

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62 Wooster St, New York, NY 10012 Get directions

byredo.com
@officialbyredo

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62 Wooster St, New York, NY 10012 Get directions

+1 212 219 1584
byredo.com
@officialbyredo

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Last updated

Mar 4, 2025

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@onthegrid

"All scents in Ben Gorman's cult perfume brand are unisex and minimal, based on memories and created by only combining a few considered notes. This philosophy of minimalism and attention to detail is reflected in everything - the packaging, the store design, and the new range of leather goods. Soho is Byredo's second store, seven times the size of its first one in Stockholm." - Julia Guo

On the Grid : Byredo
View Postcard for BYREDO New York Soho
@onthegrid

"Byredo, Soho by Julia Guo. All scents in Ben Gorman's cult perfume brand are unisex and minimal, based on memories and created by only combining a few considered notes. This philosophy of minimalism and attention to detail is reflected in everything - the packaging, the store design, and the new range of leather goods. Soho is Byredo's second store, seven times the size of its first one in Stockholm."

New York City
View Postcard for BYREDO Wooster

Nicole Torres

Google
It was my first time in Byredo today and had a wonderful experience with Mark! He was lovely, super patient, informative and friendly as I navigated buying gifts for my employees. The transaction was really seamless and he made me feel welcome, offered me water and was communicative about the gift wrapping time. The gift wrapping here really is stellar and some of the prettiest I have ever seen. It also smells amazing in here!!!

Andrea Sapal

Google
Super lovely experience earlier this week with Amber at the makeup counter! She was really friendly and helped me with trying on lipstick colors. I’ll definitely be back here :)

C L

Google
I never write bad reviews but this was such a horrible experience for such a “luxury” brand. I was looking to buy a perfume the day I visited. I saw that all 3 sales associates were busy so I respectfully waited until people were done. When it was my turn, the male sales associate with curly hair didn’t even greet me, so I went ahead and asked if he had recommendations. A few mins later, a customer barges in and asks for help to find a scent. That other customer even said to the male sales associate “oh are you helping someone?” In a rude tone knowing she just cut me off. The sales associate doesn’t correct this rude behavior/or say I can help you in a couple of mins but instead says to that entitled customer “I can still help you”. This same male associate offered samples to the customer before me but never once asked me about my thoughts about his reccs or offered any free samples. I was respectful and kind the entire time but this experience made me not want to purchase from the brand. You just know these sales associates just want to make a sale to meet commission and don’t actually care for the customer experience. Management needs to reevaluate/retrain their front facing sales associates. If you read all the negative reviews, they are all from people of color/non Caucasian customers. Do better BYREDO!!

Klaudia M

Google
Had a very nice experience with Mark today! He was very knowledgeable about each scent and how to layer them. He was also kind and patient without being pushy, which is rare to find today! Highly recommend you go to the store based on my experience!

Paul F

Google
This review is for the online store, not this retail location. Ordered a gift wrapped item with a gift message and it was instead delivered to the recipient with the items just thrown into the shipping box with no gift message or any indication of by whom it was ordered. This made for a very embarrassing time explaining to the recipient who had asked multiple people about the package since even the included invoice didn’t specify anyone’s name. Additionally, the birthday surprise was ruined and the person has nothing to open on their birthday. Customer service just said “oh, sorry, it was because we were busy for Christmas.” (Not quite sure how this is a reasonable explanation, but anyway the order was placed on 12/31.) Good to know that wrapping is not guaranteed, even though the site specifies “every order comes with a Byredo wrapping.” In the future will be using third party retailers that can guarantee wrapping on gifts.

Gabrielle Petrosky

Google
would give zerooooo stars if I could You can return an unopened item you purchase online, and you can kick rocks if you purchased instore! Customer service and in store managers say there’s a sign so apparently I should have known better (it’s tiny, on the counter, flat down) and you can only get a store credit for the item instead of a refund. Would literally never shop in person if I had known- especially since they honor returns online?! Super wack.

Tessa Craver

Google
Wonderful customer service from Stella! Super accommodating and respectful. No pressure to buy, yet helpful to figure out which scent I preferred. Patient and kind, allowing me time to think before investing for the next couple years.

Eleanor Weber

Google
Stella is the best. She helped me find a great candle for my home. I always love coming here. Clean store and kind employees.