Animal Crackers

I’ve been a customer at Animal Crackers since my dog was born in 2022. Animal crackers is my go-to place for my dog’s food and grooming needs. JJ and his team are phenomenal. We always feel welcome, we love JJ’s charismatic attitude, and the hospitality we receive when we visit for my dog’s everyday needs. I am so happy to have found them and I’m looking forward to being a loyal customer at Animal Crackers for many years to come!

Always an amazing experience at Animal Crackers! Charlie & Harley always get very nice compliments about their grooming. I also love that my babies don’t get nervous when we go there. They sale toys, treats, food, vitamins, and much more…

I recently took my dog to Animal Crackers for grooming, and I couldn’t be happier with the experience! The staff was incredibly friendly and professional, and they took great care of my dog. The attention to detail and genuine care they showed really set them apart. I will definitely be bringing my pets back here and highly recommend Animal Crackers to anyone looking for top-notch grooming services!

I’ve been bringing my dog here ever since I got recommended this place. Not sure how people have negative experiences but this place is my go to honestly for his groom. Super great people + near my job/home so win win :)

Animal Crackers in downtown Miami is a fantastic pet shop, offering a diverse range of toys and grooming services. The staff here is friendly, knowledgeable, and always ready to assist. I highly recommend this place for all your pet needs and will certainly be returning for their excellent services and products. Keep up the great store! 👍👍

JJ was so accommodating of my dog and I. Rushed in last minute to get my dog groomed before our flight. He gave us some good laughs and helped me find some travel safe dog food for the long flight home. This will become our ritual spot for food and grooming whenever we are in Miami now.

Today we had a rather uncomfortable experience, we are recurring customers of this establishment, and I was always very curious about my dog's reaction when we took him there, even when we walked him near this place. It is usually a feeling of anxiety and impending fear. Before today i thought it was a normal reaction since this place where he goes to get bathed. But today when I went in with my partner to leave him for his bath, I finally realized the reason why he feels this way. The person/owner who received him was completely aggressive and blunt. He did not treat my pet with affection, nor did he have the delicacy to greet him or pet him, to make him feel comfortable, even seeing the level of nervousness in which he was in. he led him basically by dragging him by his leash. and when my partner offered to go a little closer with the dog to make him feel a little calmer, his response was strong, saying “I don’t need your help”. My pet is like my son to me; And when I trust somewhere to leave him, the least I hope is that the treatment he receives there is delicate and loving, like we do in our home. For us this was the last visit to this place, and I regret that I did not capture this moment before. I was heartbroken to leave, and even questioned if I should go back for him. It’s extremely disappointing that after 2 years, now I realize that he was always mistreated. Buda will no longer be under such horrible care any longer.

In response to the owner: The issue is not that my dog got an infection from the grooming- I understand this can sometimes happen (which my vet confirmed was in response to a small nick/ shaved space from the groomer). Simply, the owner's response was cold and careless. The issue is he just did not do the right thing when it comes to keeping a customer who has been loyal and kind. Would have been nice to at least have gotten an apology or complimentary service. I will not be returning as a result of his attitude- not because of my dog getting an infection. I was a loyal customer for over a year. I thought the owner JJ at Animal Crackers did a great job with remembering my dog and the way I like him groomed. BUT I am sad to say, I will not be returning. A grooming mistake was made and my dog got a bad infection the same day as a result. I had to take him to the vet where he was put on antibiotics and a cone for a week. I made multiple attempts to speak to JJ about what happened and he wouldn't get on the phone. When he eventually responded to my email days later, he said it was not their fault and didn't care or offer any assistance. It was clear how the infection was caused and he refused to help with the vet bill or even offer the next grooming session complimentary. We were loyal customers, but he acted like he could care less. This was very disappointing, and he just lost a great customer.

I’ve been a customer at Animal Crackers since my dog was born in 2022. Animal crackers is my go-to place for my dog’s food and grooming needs. JJ and his team are phenomenal. We always feel welcome, we love JJ’s charismatic attitude, and the hospitality we receive when we visit for my dog’s everyday needs. I am so happy to have found them and I’m looking forward to being a loyal customer at Animal Crackers for many years to come!

Always an amazing experience at Animal Crackers! Charlie & Harley always get very nice compliments about their grooming. I also love that my babies don’t get nervous when we go there. They sale toys, treats, food, vitamins, and much more…

I recently took my dog to Animal Crackers for grooming, and I couldn’t be happier with the experience! The staff was incredibly friendly and professional, and they took great care of my dog. The attention to detail and genuine care they showed really set them apart. I will definitely be bringing my pets back here and highly recommend Animal Crackers to anyone looking for top-notch grooming services!

I’ve been bringing my dog here ever since I got recommended this place. Not sure how people have negative experiences but this place is my go to honestly for his groom. Super great people + near my job/home so win win :)

Animal Crackers in downtown Miami is a fantastic pet shop, offering a diverse range of toys and grooming services. The staff here is friendly, knowledgeable, and always ready to assist. I highly recommend this place for all your pet needs and will certainly be returning for their excellent services and products. Keep up the great store! 👍👍

JJ was so accommodating of my dog and I. Rushed in last minute to get my dog groomed before our flight. He gave us some good laughs and helped me find some travel safe dog food for the long flight home. This will become our ritual spot for food and grooming whenever we are in Miami now.

Today we had a rather uncomfortable experience, we are recurring customers of this establishment, and I was always very curious about my dog's reaction when we took him there, even when we walked him near this place. It is usually a feeling of anxiety and impending fear. Before today i thought it was a normal reaction since this place where he goes to get bathed. But today when I went in with my partner to leave him for his bath, I finally realized the reason why he feels this way. The person/owner who received him was completely aggressive and blunt. He did not treat my pet with affection, nor did he have the delicacy to greet him or pet him, to make him feel comfortable, even seeing the level of nervousness in which he was in. he led him basically by dragging him by his leash. and when my partner offered to go a little closer with the dog to make him feel a little calmer, his response was strong, saying “I don’t need your help”. My pet is like my son to me; And when I trust somewhere to leave him, the least I hope is that the treatment he receives there is delicate and loving, like we do in our home. For us this was the last visit to this place, and I regret that I did not capture this moment before. I was heartbroken to leave, and even questioned if I should go back for him. It’s extremely disappointing that after 2 years, now I realize that he was always mistreated. Buda will no longer be under such horrible care any longer.

In response to the owner: The issue is not that my dog got an infection from the grooming- I understand this can sometimes happen (which my vet confirmed was in response to a small nick/ shaved space from the groomer). Simply, the owner's response was cold and careless. The issue is he just did not do the right thing when it comes to keeping a customer who has been loyal and kind. Would have been nice to at least have gotten an apology or complimentary service. I will not be returning as a result of his attitude- not because of my dog getting an infection. I was a loyal customer for over a year. I thought the owner JJ at Animal Crackers did a great job with remembering my dog and the way I like him groomed. BUT I am sad to say, I will not be returning. A grooming mistake was made and my dog got a bad infection the same day as a result. I had to take him to the vet where he was put on antibiotics and a cone for a week. I made multiple attempts to speak to JJ about what happened and he wouldn't get on the phone. When he eventually responded to my email days later, he said it was not their fault and didn't care or offer any assistance. It was clear how the infection was caused and he refused to help with the vet bill or even offer the next grooming session complimentary. We were loyal customers, but he acted like he could care less. This was very disappointing, and he just lost a great customer.

Animal crackers delivers ! And not only right to your front door! They go above and beyond to make sure you have what you need , when you need it . Support local businesses ! This is where you go for your pet needs NO QUESTION!

Best in business take my dog there weekly super profesional and dog lovers above all super clean

My cat, Sammy loves their raw food. He had poor digestion before being introduced to this raw diet carried by this store. Now he is a happy cat with a happier owner. The customer service I have found to be exceptional. Ordering food is a breeze. They deliver the food to my place of work. Thank you, Joseph, for your patience, kindness and cheerful attitude-all very rare to find in Miami. If you love your pet(s), and want the best for them, check out Animal Crackers !

Unfortunately, I've had issues on two occasions when taking my standard poodle for grooming. The service seems expensive considering the quality provided. During the first visit, my dog had many knots, and the second time, the cleaning was not done properly. Moreover, I found it disrespectful that the owner or whoever was in charge yelled at me, said unpleasant things, and even threw the phone. I request an improvement in service quality and more respectful treatment.

I recently switched groomers to Animal Crackers for my Heeler mix and she's so much happier. I was taking Biscuit to a groomers right down the street from my house but the convenience didn't outweigh the better experiences I've had at Animal Crackers. They are reasonably priced, always seem to remember my dog (which the previous people never did) and you can tell they genuinely like what they do and have a good rapport with their clients and community. Biscuit is always happy to go get a bath!

First time taking my dog for a groom here. As you can see my little girls paws are extremely irritated. All four paws are pink. This has never happened to her. Hopefully they do not get infected.

The owner is super attentive to all of my requests. He will also let me return anything my dogs don't like.

I have been coming to Animal Crackers for 3 years now and wouldn't go anywhere else! They treat my miniature poodle with such great care and affection and as a client with a handicap they couldn't be more understanding and helpful with my condition. JJ and his staff are like family to me; knowledgeable, helpful and kind. My favorite is when I get to pick up Oliver and he is looking his very best!

I've had issues getting my dogs nails clipped at lots of places. They handled it quick and efficiently. More importantly without traumatizing her.

This grooming service is highly concerning as multiple dogs, including mine, have developed paw infections post-grooming. The apparent lack of cleanliness and attention to detail is alarming. Pet owners beware, as the health and safety standards here seem inadequate. Please contact me if your dog has visited this place and got an infection!! (561) 406-9458.

Only place my dogs will get their nails clipped. They usually don't let anyone else do it. Good price too

This is one of the very few place I shop for my babies. They have a great selection of food and treats at a good price.

I've been really happy with my experiences at Animal Crackers. I have a 13-year-old toy poodle named Sgt. Pepper who has had dozens of grooms over his lifetime. Animal Crackers knows what they're doing! Poodles require certain grooming standards because their hair is different than typical dog fur. It can be hard to find someone who gets it right. I like how transparent Animal Crackers is about cost/pricing, breaking down options based on breed and size. I also really love their natural dog food selection, and so does my pup! We come every 6-8 weeks and I have been happy with the results every time. I definitely recommend Animal Crackers!

My Bernese Mountain Dog, Darcy, recently moved from NY to Miami, and needed a grooming very badly! She is nervous dog by nature, so I was hoping that her first grooming experience in Miami would be okay. At Animal Crackers, they treated Darcy with so much kindness! She was happy and calm when I came to pick her up, and she looked and smelled wonderful!!! I HIGHLY recommend Animal Crackers for dog grooming! Darcy had an outstanding experience! She has found her permanent dog grooming place in Miami! Thank you, Animal Crackers!!!

WOWOW. 10/10 recommend! I am so thankful for a place that FINALLY LISTENS TO THE OWNER! JJ made my cockapoo puppy look amazing and NOT like a poodle (as a problem I been facing at other places). JJ was very patient with my puppy since this was his first grooming! **disclaimer on the picture: This was about 1 hour after rough playing so he the cut looks a little messy (it isn't) but JJ rocked it and knows what he is doing!

I've been coming to Animal Crackers for the past 8 1/2 years and their the best hands down!!! Anytime someone is looking for a groomer they're my first suggestion! The staff is amazing and the location is ideal for dog owners in the downtown area

Recently took my dog here & loved! Great service & he looked adorable with the cut they gave him

The owner does the best job with our frisky fur baby. We love all that Animal Crackers has to offer. Thank you.

The worst! I take my dog there for a hair cut and shower and when I come back to pick up OMG to totally a different dog! Bad bad cut and also blood on the ears and my dog keep likings every part she get cut. Unbelievable bad job. I you love your dog skip this place. This people are not animal lovers they do this just money!

Staff appears to be very knowledgeable. The lady working the register is very sweet. The owner is a little rude at times but that's because he's normally running around handling business. Probably won't go back here because they're a little too rough on the dogs.

JJ was amazing. We brought my parents dog Linus and he came put looking amazing!!! Received so many compliments.

I have been brining my dog Brooklyn to Animal Crackers for about 4 years now, and JJ has been so patient with me and all of my requests and repeating myself. We have had really open communication and he is straight forward and honest while looking out for Brooklyn. The head groomer was super helpful, and after showing her a photo of Brooklyn from years ago she did exactly that. My cocker mix has a silky soft coat without being shaved and still cool and clean for the summer. I would recommend them all day.

Brought my 5 month chocolate golden doodle for his first haircut and they did an AMAZING job! I asked for the teddy cut and they nailed it!!! My Bruno looks so handsome. They still left him fluffy but managed to trim him and make him look clean. Will definitely be coming back here to groom Bruno

I just picked up my baby and I loved the groom service and the workers! It was my first time coming and they were very helpful and explained how to avoid matting and helped me on choosing the right puppy cut for him. I will be bringing him here now as I do trust them with my pup.

I took my little mini golden doodle to get groomed at Animal Crackers for the first time today, when I got there I expressed to them the terrible experience I had where I took her to get groomed last, they assured me she would be in great hands. Not only does she look fabulous but they removed all of her knots and left her looking like a true princess, she came out of there happy and playful, I know they treated her well along with all the other doggies. Thank you so much Animal Crackers!

We've been coming here for a while now. They always take great care of our fur baby. Definitely don't hesitate to bring your pet here!

This place impresses me every time I go - enough to leave a yelp review. I never leave reviews but I certainly read them and if you are looking for an opinion on this place, look no further. Take your dog here. JJ the owner is transparent with everything and actually cares about the dogs. The team does an unbelievable job grooming, too. My dog always comes out absolutely perfect and so happy. I brought him in today with mats all over his body and he came out stunning. Trust me, this place is the only place. Book in advance bc they are always booked and I'm sure will be even more after this review. Thank you Animal Crackers!

Wanted to take my Frenchie here. This place used to be amazing a few years back. Clearly they don't care anymore. Just moved back to Miami and tried to make an appointment. They rushed me off the phone and ended up hanging up on me. I called back to give them the benefit of the doubt and he loudly sighed at me and asked what I wanted. How can I trust this dude with my dog? No way! Please be careful who you trust with your animals! 0 stars.

Excellent service in every level. We found out about animal crackers through a friend, they said they had great prices and a lot of organic items. When we moved to downtown Miami we visited Animal Crakers and it was true they gave amazing service, they greater us and our puppy and gave him a treat. We asked about different treats for training and they told us about Primal Treats - they are organic and they come in small pebbles so they last for a few months. My puppy goes crazy over them he loves every single bite and changed a lot after we started giving them to him. He knows to be a good boy or he won't get any. He barks less lol and never pees or poos inside. They are so good for training and everyday use. Now we buy shampoo its also organic and all medicine from here. They also do grooming and they are amazing at it. Thank you so much great service and great quality items.

Took my 80lb. Golden doodle to this location a couple of times in the past, they left her stunning! No scratches, incorrect trimming or anything along those lines. They even offered for me to bring her back if she needed additional trimming in any way. They are however always booked, so you might want to book in advance. Will definitely be coming here again, although I'm using another groomer as per my convenience at the moment.

The owner is great. The groomer's always do a fantastic job and when it time for teeth cleaning someone comes once a month and your pet doesn't have to go under or to an expensive vet. Our vet comments on how great his teeth are for an 11 year old.

Love Animal Crackers, they do a great job grooming our two cats. And it's hard to find a good cat groomer! And I very much appreciate how cautious they are about using masks, making sure their customers wear masks, and keeping appropriate distance.

Terrible experience!!! Do NOT take your pet here!!! There was no attention to details when trimming my dogs hair; they left long hairs in some areas and cut the skin in several other. My dog was physically sick after leaving this place. Imagine the treatment. It was easy to see that they don't have experienced groomers that understand a breeds styling needs. They just have unprofessional cheap hires that treat they job like a factory line. They refused to take ownership for the mistakes and worsen the experience with incredibly rude customer service. Never again will I take my dog there. They don't have respect for the animals or paying customers.

My friend recommended Animal Crackers to get my puppy groomed. I have since taken my puppy there 3 times. Charlie always comings out soft and clean, perfectly groomed paws, and smells amazing. They are very friendly and make it easy to make an appointment. I can just drop him off and they give me a call a few hours later to pick him up. Animal Crackers is a small family owned shop, where they sell and aray of organic dogs foods, treats, toys, and even a blueberry dog cologne. I would definitely recommend! Especially if you want to support small local businesses!

i can't believe what they did to my dog yes! my dog need it a full hair cut but not like that, no love what's so ever they just didn't do any hair cut, they cut it allll!!! and horrible even they cut my poor dog,i just cant believe what they did there some pictures please dont go here they just dont care about your dog i know of a fact my dog suffer in their hands cuts every where!!!

This place is so convenient for those who live downtown. I get all my pet supplies without having to leave the block! The staff is great and the grooming is done well. My dog always smells delightful after I pick him up, and you can tell they take their time with each pet. 10/10 recommend taking your pups to animal crackers!

We have been going to Animal Crackers in Downtown Miami for years for pet food, grooming and pet accessories! About 7 years ago, Owner JJ recommended an organic diet for our Yorkie who was suffering from dental issues and stomach problems. Now a senior dog, she just celebrated a very healthy 18th birthday thanks in huge part to her diet! Our vet cannot believe how vibrant and full of energy she is at such an advanced age! He recommends the organic diet offerings at Animal Crackers to all of his patients. We religiously stop by the store to buy a dozen frozen food containers every few weeks, even after we moved from Brickell to Coral Gables a few years ago. However, due to self-quarantining as a result of COVID-19, my family could not leave the house and we were running out of food for our Yorkie!! And changing her Fountain of Youth diet was NOT an option! So for the first time ever, we decided to order from the Animal Crackers website! We made the ONLINE order after-hours and received a message the order would arrive the following day. We navigated the website, selected the items, paid and got confirmation in mere minutes! It was much more convenient than driving over to the store! But could such a large order really arrive so soon after ordering?! Could it be that easy?! The answer turned out to be a resounding YES! A gentleman delivered a box with the entire order right to our door the following day before lunchtime! Although we will surely stop into the store as often as possible, it's good to know that Animal Crackers has such a dependable delivery system in place for when we are in a pinch and aren't able to make it to the store. Their smooth online ordering system is really a game-changer and an incredible added bonus for pet owners who may not live in the urban core where the store is located! If you haven't visited the store or ordered from their online inventory, I encourage you to give it a try! Your furry friend will thank you.

I really liked how quick and friendly animal crackers was. They took my puppy same time and were flexible on pickup-knowing that I was doing errands. They gave my puppy his first hair trim, nail cut, and ear cleaning. Was a great process and he smelled great afterwards. Will be back.

Best groomer we have been to so far and great with doodles! They really nail the teddy bear cut. Kind owners, great service.

Been going here for years and they do such an amazing job! My pup Aure always comes out looking so nice clean and cute !! Highly recommend this groomer!!

I accidentally found this place today while my husband and I were walking our dog. We left our dog there to get a grooming service while we were having lunch! We loved the service! Super fast and very efficient! Our dog looked great and super clean! We will def come back!! We loved it!! BTW, the place is suuuuper clean, organized and the staff is very friendly!

I have been ordering Doggo food and treats from Animal Crackers for about a year now. I enjoy the pleasant and welcoming environment provided by the employees. If I have a question or concern, they are quick to answer and provide recommendations. They have the best selection of dog food and treats(Orijen, Acana etc). The frequent doggies sniffing around the store and being groomed is an added bonus. TIP: call them in the early morning and give them your address. If you're within their delivery route area...you can do same day delivery if you call before a certain time! My favorite thing about this establishment is the great customer service...as well as the 'conveniency' factor they provide. I call in the AM to place my order, and I receive it in the afternoon. Same day! I don't have to dread Miami traffic after work OR the pain of finding a parking spot(and paying for it!) in Downtown Miami. I highly recommend this spot for all your best friends needs and wants.

A little downtown gem! Great variety of pet food and excellent groomers - Highly recommended.

Amazing service! The dogs love going here for their grooming! Best dog grooming spot in Miami!

So glad I found this place! My dog is typically terrified of the groomers due to a horrible experience 6 years ago at another groomer. I always make sure to tell new groomers that he gets very nervous and will nip groomers so I want to make sure they are patient and will take their time. JJ made me feel comfortable and told me not to worry, they have a lot of experience with "challenging" dogs. And he was right. Grooming took 3 hours and Yoshi came out looking great! Thank you JJ and staff!

I brought my 4 1/2 month old cavapoo puppy for his first haircut and grooming and they did an excellent job! I could tell from the moment we checked in that they knew what they were doing and that Bo was in good hands. I dropped him off around 11 and was initially given a wait time of "no more than 2 hours" but he wasn't done until around 4. Since it was his first time at the groomers and he's a really fluffy dog, I expected the longer wait and have no complaints about that. I'll definitely be bringing him here for regular grooming! +1 When I picked him up, he looked great and I could tell he was happy and not terrified from the experience. Plus, he was exhausted and slept the afternoon away!

I found Animal Crackers with a referral from a friend and could not be happier with the service that they provide. In addition to our puppy receiving a great (first) cut and grooming, JJ, the owner, was incredible nice over the phone, and their space is great. The facility has a yard for the dogs to run around and allows for flexibility with drop-off/pick-up. I would absolutely recommend AC to any dog owners.

My pup and I have been loyal customers here for over a year now and I wouldn't entrust my baby to anyone else. Giavonna bites her nails (weird I know) leaving them uneven, crooked, and often sharp. Additionally she sheds way more than a canine her size should and she absolute hates the groomer. Somehow she comes how looking like a million dollar pup each time AND Animal Crackers manages to make the experience simple and stress free for the both of us. I usually call to make sure they can fit her in the schedule. I walk in (stand behind the little doggie gate bc COVID) hand off the pup and I'm on way. Pickup is much the same. PLUS (non-negotiable for myself) they won't cage your dog if they play well with others and in general they treat your pets like their own. 10/10

We took our German Shepard here for the first time to be groomed. The staff was absolutely phenomenal! Very friendly and knowledgeable. We spoke to the owner who was also super helpful. Everything is reasonably priced and we are very happy with how sparkly clean our little girl is!