Alamo Drafthouse Cinema Brooklyn

Amazing experience. I usually only go to IPIC on Fulton street, but lately they’ve been disappointing (and much more expensive than this place and many others) so I wanted to give Alamo a try. I will definitely continue coming back here. The seat was comfortable, the food was delicious, and the viewing experience was super as well.

What a beautiful gem of a theater this is! Very large. I love the seats. They are so wide and comfortable. Great place to bring the family and see a movie. Highly recommended 🏆

Finally visited this cinema. Everything was so perfect, also the movie. What a great experience. Everyone has to visit this place, excellent atmosphere, clean and good service

Alamo draft house is a perfect cinema in every way. Showing both new and old movies. Some theaters provide food and drinks . Almost always this is subpar. Not the Alamo ! Especially Brooklyn. We went to see companion, which was also a fantastic movie, seating and sound design was some of the best I’ve experienced. Drinks and food were also top notch. The are on top of people talking and playing on their phones during the movie. I thought I had died and go to cinema heaven.the retro movie posted and wax museum was just icing on the cake. Highly recommend. We need one in Atlanta.

Originally stopped coming here because the seats didn’t recline; however, the theater is now renovated and the reclining seats are even better than the downtown Manhattan location (the food tray is movable making it much more convenient for eating and drinking and there are coat/bag hooks under). The servers are nice and respond quick, I was in one of the larger theaters (#4). The picture and sound quality is excellent. I ordered two items off the menu. The mozzarella sticks- crispy, hot and the breading was surprisingly well-seasoned, great cheese to breading ratio and portion size. They were out of my favorite cocktail the raspberry bramble, so I ordered my second favorite the bourbon peach smash which was prepared well and rather quickly. Overall, I had an excellent experience and I recommend this location of Alamo Drafthouse, it’s also easily accessible in Downton Brooklyn with many train/bus options right outside.

Really cool theatre and movie tickets cost about the same as a regular theatre. Reclined seating, very clean, very interesting wall art of classic movie posters, and very friendly customer service! Returning tonight to see Smile 2. Saw Venom the last dance here.

I came here to see smile 2 on a weekday at like 3:30pm. The movie theater itself was really nice and cozy, reminded me of Williamsburg cinemas 😊 I came a few minutes late but when I ordered my drink and my food everything came relatively quick. The man who walked me to my seat was also pretty helpful since I came late and the lights were down. The staff was also really nice with giving me a to-go box for my popcorn because it was so amazing I wanted to take it 😋😋 highly recommend the churro popcorn!! Lol. Also be careful when ordering because I ordered Churro popcorn and nachos and they both came in a hefty size, like huge bowl popcorn, if you're dining alone I would suggest eating something one at a time. Drinks were also gud 💯

I finally visited an Alamo Drafthouse. I live in the Bronx and the theater we had nearby closed last year. AMC has become too expensive, so for Christmas my son and I went all the way down to Alamo Drafthouse in Brooklyn and the experience was the best I’ve had in a long time. Seats were great, service was great, food was great. I spent a good 80 bucks on food alone. This will definitely be the theater I see new movies going forward. Can’t wait for the summer movie season to start!

I came here for the first time a couple of weeks ago to see the Tears for Fears Tipping Point concert movie. If I would have known how fantastic this place was, I would have been coming here a long time ago! The location is fabulous. In the heart of Downtown Brooklyn in the City Point mall all the way on the top floor. Subway or bus, you have it all here! I took the Q38 and it left me right on Fulton 2 blocks away. I purchased my tickets on the Fandango app. If you do that, you have to go up to the ticket counter, show them your confirmation code on Fandango and then they print your ticket for you to show. They have a bar and a little museum that looks like fun. I was by myself when I went but I'll definitely stop by those places when I come the next time. My movie was in theater 1. Wasn't huge, but wasn't small. Was just right. The lighting was not like at other dine-in movie theaters. I could actually see what I was writing down! The place is sparkling clean. Sleek. The recliners and tables were comfy and brand new. They have the menu, paper and pencils stored in the table. You write down what you want and the you press the button which tells them your order is ready to be taken. Friendly waitress came to take my paper. I ordered a cocktail and a salad with grilled chicken. Both were yummy and reasonably priced. I believe the movie ticket was more than both of those items! They have a pretty large menu with many different items. Huge drink menu. For both those items, I paid about $40. Tax and tip included. Not too bad. The sound and picture were incredible. Nice and crisp. Since it was a concert movie they had a disclaimer that you didn't have to be silent, but be respectful. My food came out pretty fast, but the drink took forever to come! That was pretty annoying. The bathrooms were spotless. I'm really looking forward to my return. The ticket prices are comparable to other theaters so why not come here for that extra special experience!

The service here is horrible!!!! Came as a family to see Beetlejuice. The movie started at 3:05. My Food came at 3:00. My drink? 3:45!!!!! I was done with my food by the time the beverage came. I had to get water just so I could have something to drink with my food. Then he brings the drink and spills it on my leg. Lol. I haven't been to this theater in years. It was nice to see the improvements. Like each seat having their own table and Reclining seats. The buffalo wings were fantastic! But the service turned me way off!

3 stars for the theatre experience -2 stars for the person taking our orders and his selective attitude for White attendees vs Black attendees. Not surprised at racism, but Brooklyn is unapologetically a melting pot and his attitude has no place here. Hope he doesn't last at this place long. His attitude was disgraceful

Great location inside Albee square mall on the top floor. The theatre is clean. We saw Wicked and I wish the sound system was a little bit better because the music was amazing and I couldn't get the full sound effect for a movie like this. We had wine while watching n service is fast n friendly.

I'm still a huge fan of the Alamo Drafthouse. They've recently made renovations and I'm loving them. The seating and having individual tables are nice. That said, I've noticed that they've removed some menu items like their Omnivore pizza and avocado toast, which makes me sad. Also, I find that they nickel and dime--for example, I'm not vegan but I love their cauliflower bites. I've asked to swap out the vegan ranch for a regular ranch, and they charge me extra. I don't get it--I'm not asking for extra, I just prefer their regular ranch. Anyway, as stated before, I still love them and love it more so with the renovations.

My first experience with Alamo was not a good one.... And you know what they say about first impressions! I arrived shortly before the show started but I was the last to arrive to meet others. As I see the guard I was wondering what I needed to show him, but he was more confused than I was. He acted as if there was no movie showing and even after I showed the movie ticket, he still seemed confused. Yet, the two guys behind me just walked in without an issue. I make my way into the theatre and I see they have the paper filled out with the order but they were waiting for me. I told the employee she could fill their order and could return later for me - she instead said she would wait and I just quickly opted for a Philly cheesesteak. It was relatively empty but two other people joined our row and it became a nightmare. They had three people bringing out the items - one person had water, one had popcorn, another had food. They literally bring out each item separately and every time they walked through the aisle, I had to move my legs. I have been to iPic and Nighthawk Cinema and both brought all items, at once. The Philly was okay as was the popcorn. I just think the staff needed to be trained better. The seats were okay, but I've had better, at an AMC, where it was a lesser cost. Another major issue I had was before the movie began they had a bunch of odd promos or whatever you call them. I'm used to just watching previews, but instead it was an extended period of these "promos" Overall, I did not enjoy the movie or the experience, at this theatre.

This one was my favorite location. Alamo got bought out by Sony and immediately had layoffs. Cancelled my season pass. It was nice while it lasted, but behaving that way has a noticeable impact on both their employees lives and the product they're selling.

Back on 2/20 for the bob marley movie. Service was still on the slow side and my light to alert that I placed an order was not working. Wanted a mule but they didn't have any ginger beer so I went with the bourbon peach smash which was good. The burger patty was bland but the toppings helped.

Came here on a Saturday night. I purchased the movie tickets online, giving that it was a new movie. Movie tickets were $18.99 with a convenience fee of $1.89 per ticket. Came to see in 2D GODZILLA X KONG: THE NEW EMPIRE. This movie theatre is located in downtown Brooklyn at Albee Square Plaza. Theater is located on the 4th floor. There are spacious elevators and escalators for you to go up. They allow customers 30 minutes prior to show time to go inside the theater. Early birds enjoy a curated show before the show and a chance to order some cold drinks and unlimited popcorn before the movie starts. At 4 p.m., the House of Wax opens. There you can have cocktails, beers etc... Perfect for date night. Theater is spacious. Love the seating. For every two people, you share a table. I wish the seats all reclined. I believe only the front row seats recline. However, seats are spacious and comfortable. I wish all movie theater had a table where you can put your food on. I loved that the table was spacious,definitely a bonus when you take kids to the theater. Makes life easier and less of a mess. On each table, you have a menu and paper cards with a pen. You can fill out your order. Once you fill it out, you push it down, and you press a light button. This will alert a server to come take your order. Staff is friendly and helpful. We were in theater 7, and this theater held about 200 guests. I was impressed with how quickly our server came to take the order and how quick the food was coming out. Do not expect everything you order to come out together. Some foods take longer to come out. All seats seemed to have a good view. The bathroom has multiple stalls, so there is no big line. The movie theater is kept cleaned. The menu has a variety of foods to choose from they also have a kids' menu. You can order cocktails and beers. We ordered a cheese pizza, chicken tenders, queso with chips, milkshake, margarita cocktail, mozarella sticks, and a Caesar salad Everything tasted good. Definitely would recommend trying out this theater if you are in downtown Brooklyn.

Anytime I come here, I feel like a blanket wraps around my heart as I get to do two of my favorite things in the world: eat and movie-watching. I usually like to come here for the specialized movie parties where they'll show an old or current movie with props, activities, and contests. I recently attended the Hunger Games prequel movie party and it was so much fun. I even won their costume contest and got two free movie tickets. The props were cool and related to the movie, such as the Capitol pin and the white rose. There are some movie parties where you can sing along and it becomes one massive karaoke event, such as at the Little Mermaid Party. I've even gone to a Mummy movie party where audience mummy wrapped each other with toilet paper for a contest. The menu has great options and is usually specialized depending on the movie opening that week or the one you are seeing at the movie party. Right now they have specialized cocktails and desserts that are holiday theme so everything looks like a potential party in your stomach. My favorite till this day is the brunch menu that I had the privilege to order from when I attended the Marvels brunch screening with my daughter. I don't remember when my love affair with Alamo started but it feels like I've been going to this theater for a good part of my adulthood and I've always had splendid service! They make you feel right at home here and even have some quick conversations about the clips they show before the movie starts. I think the majority of the staff are movie nerds like me, which makes Alamo feel more like home-star to me. I can't remember ever having a bad time at Alamo. It's a community of people who grew up watching the same classics as you and hold them dear to their hearts and have created a safe haven where people get to immerse into their favorite movies. Definitely come here if you are a movie-lover!

Alamo used to be my special fancy theater that I went to when I wanted to splurge on some cocktails while laughing my butt off or crying my eyes out. Then UA Court Street closed ... (brb sobbing) ... and somehow my fancy splurge spot became the only theater in Brooklyn that I would agree to go to lol. Where else can you get those delicious little buffalo cauliflower bites and a themed margarita while you devastatingly watch Thanos snap away half of the planet? Nowhere else I tell you! I have started to love Alamo Downtown Brooklyn so much that I signed up for their Victory rewards program, follow them on Instagram, and even hosted a birthday party showing there. Every now and then I'll trek out to Manhattan to get some Regal reward points (or meet a non-Brooklyn resident lol) but I would watch movies at Alamo every week if I could. I hope they continue to host special screenings and offering themed menus because I love it dearly and am grateful that Alamo raised the bar for my movie going experience. If I can't enjoy a beverage and or real food (not just m&m's) while the trailers are playing, count me out lol.

My best friend frequents this place and thought I'd give it a try. Came here to see inside out 2. The place is very different. The bar has a museum in it... it's kinda creepy but also cool. The bartenders were dope and the drinks were strong. I loved the food!!!!! Overall it's a cool movie theater. I can't wait to return for the food honestly.

Good theater. Decent food. The last time I was there, one of the elevators was broken. The lobby bar doesn't open until the afternoon. Service was good but I was there for a special screening and we had to wait forever to get our credit cards back after paying. I guess they were short staffed that Saturday early afternoon.

Theater seems pretty clean, and every time I've placed an order 10 minutes before showtime I've gotten it before the movie starts. This location also has a food hall at the bottom in case you'd rather eat beforehand. Have started coming pretty often to break up the week with their discount Tuesdays.

This a gem of a movie theater. It is small and personal located in the City Pointe building complex where other shops are located. I love that you can order from a menu there to partake in food and drinks as you watch the movie. You can order from your seat, a waiter will come to take your order. There are small little tables that you can push up in front of you to place your food. And the food is pretty good! And the theater is clean. I would recommend patronizing this movie theater. Especially because there aren't many movie theaters left.

I like it here. While its definately not your big box chain cinema experience, its really the reason I like it. First, the popcorn is the best popcorn - I dont know the magical ratio they determine but it works and makes me happy. The chairs are comfortable and the quality of film and sound work. I think the crowd just might be different, not a ton of kids and families, the environment doesn't seem to lend to it based on the films I have gone to see there. The service (they deliver) was great, got my food, my drinks, and everyone was happy. I'd def recommend and go back. You can also do pre- or post- foodie experiences in the food court - while not as expansive as Timeout Market, its still a good bunch of options.

Visited Alamo Drafthouse on a Tuesday night and the tickets were just under $11 - a steal compared to what they would have costed on any other night. What makes Alamo Drafthouse unique is that they have food service during the movie so if you're ever catching a film during dinner time, fear not - they've got you covered. The menu is quite extensive, with tons of drink (alcoholic and non-alcoholic) options, as well as a variety of food options. The staff were thorough in explaining how to navigate the ordering system and they brought out the food pretty quickly. We ordered the loaded fries, popcorn, caesar salad, and buffalo wings, all of which were mediocre but it did the job. As for the theater itself, the seats were clean, comfortable, and reclined nicely. Overall, it was a pleasant experience and I would come back!

I came here for a 6:15pm movie. The theater is a few flights up in the City Point Mall. Alamo Drafthouse is known for the "dinner and a movie" experience rolled into one. Each pair of seats has a table with menus. You right down your order on a paper pad and turn on your indicator light and a server comes to pick it up. The food is then served to you at your seats while the movie is playing. The servers walking back and forth are not as distracting as you might think. In addition to bar food favorites like nachos and loaded fries, they also have entrees like burgers and pizza, as well as a full cocktail menu. They only have one size for popcorn which is the unlimited bowl for $11. It's not a bad price and one bowl will be more than enough for most. It arrived satisfyingly warm and buttery. For an appetizer, we shared the vegan cauliflower bites. These were okay, but I didn't care too much for the texture or flavor. They were bready more than crispy. For my main, I got the hellfire burger with a beyond veggie patty. I was expecting the burger to be spicy, but it was dry and bland. Had a bit of a sour flavor too. The fries were unseasoned. I only had a few bites. For drinks, they were out of the first two cocktails I tried to order so I ended up getting the watermelon mezcal margarita. It was tart rather than sweet so I enjoyed the taste, but it had a bit too much ice. This particular location seems a bit older than some. The tables were rigid and wooden. The seats were not adjustable and did not recline. The flushing in the bathroom didn't work well and the soap dispensers were broken. Our server was very warm and friendly. So overall, not the best dining experience, but it's a nice idea. Next time, I'll stick to the simpler appetizers and skip a full meal here.

I came to this movie theater to see Gladiator II let's just say it wasn't the VIP experience I was hoping for. I asked for tartar sauce and ketchup multiple times, only for it to show up after I was done eating--thanks for the after-party condiments, I guess. Also, they slapped an automatic gratuity on my bill without mentioning it upfront, which felt a bit sneaky. When I called to ask what that charge was for they said their policy is that if a patron does not sign their receipt they're automatically charged gratuity. When I emailed their management team, they said they'd refund it, but their response was pretty dismissive, like they were doing me a huge favor. Overall, the communication and service definitely need some work, but hey, at least I am getting my money back! Hopefully, they'll improve things for the next person and beware, please sign your receipts!

Still my fave. Sometimes there are off visits where there's a service problem, or an audience issue, but all in all it's my top place to see movies. Especially movies you can't see elsewhere.

This theater is located on the 4th floor of City Point in downtown Brooklyn. I came here for the first time with a bunch of friends to watch Woman King. The interior is really lovely and spacious. In addition, the seats are comfortable with plenty of table space, as well as a full food, drink, and snack menu. The method of ordering is writing it down and placing the paper in the little box near the front of the table. However, since we sat down before the movie started, I just ordered directly with one of the waiters walking by. I really wanted to try the Cookie Milkshake, but they didn't have the cookies to make it. So, I settled for the Salted Caramel Milkshake. For my meal, I went with the bacon burger, along with French fries. The Salted Caramel Milkshake was decent, and had a nice, sweet, sticky caramel flavor. It was also delightfully creamy, milky and thick. The meat part of the burger was a blend of sirloin and chuck patty, and the sandwich was loaded with cheddar, bacon, caramelized onion, lettuce, tomato, as well as lemon garlic aioli. The high quality meat was juicy, succulent, and well seasoned. The fries were quite addicting and very crispy, and full of potato taste. I like that this theater has no tolerance for disruptive guests and states that they will be removed and not allowed to come back. I really enjoyed my time at this theater, and would be open to returning. I might try out the Manhattan location next.

I've only been to one other location (Yonkers). I love the vibe of Alamo Drafthouses. This location has a large cool bar inside. It's great that Dekalb market is downstairs in the building. Movie times and choices are varied given you plenty of options. Sometimes however I find the sound challenging. Otherwise all good. Seating does not offer reclining due to possibly the food tables that are at your seat

Terrible food and even worst service. Ruins the entire Alamo experience. They either don't take your order or either take it and dont deliver or deliver wrongly ( I experienced all 3 last visit). Then they don't have your bill there before the film ends. So you're standing there after the credits waiting to leave. It's the same every time. If I wasn't visiting for a special screening I'd never come here again. The legs should lift higher too

I don't who is managing this place but it's getting bad with service and food/drinks The first time this happens I wasn't on yelp but I recently went to see a movie and what we ordered didn't come back correctly, the first sprite I ordered was all seltzer water had to reorder. The staff that day seem to be annoyed. The kicker was the baby crying half the movie and not one staffer did anything about it, if the movie wasn't so good i would of requested a refund

Loved that we were able to eat while watching a movie.. ad the seats were adjustable!!

Second time visiting and glad I waited to write this review. As far as dine-in movie theaters is considered, this isn't iPic but it will do. Consider how much location plays a role in the service that is provided. Arrived around 6 PM on a Friday to see Oppenheimer (a 3 hour long show), hence the need to have some level of comfort while we enjoy the movie. As far as ambiance is concerned, it was surprisingly not as loud as expected. Workers were professional - greeting patrons at the top of the stairs and ushering them into the theaters. The seats are not as nice as AMC or Regal. They were stiff and didn't provide much reclining comfort. Customer service could be improved- everything food wise moved very slow. We placed our food orders around 6:15 and didn't get our starter or drinks for another 44 mins and the food came out about 30 mins later. I had the chicken tenders and fries, Bae had the wings ( don't recall the flavor) but they were decent. Overall dining and viewing experience was decent. I wasn't thrilled but again I'm comparing it to iPic. For the cost, (we paid $42 for our tickets) and spent another $67 on food you can go else where for a better experience.

Inconsistent application of the late policy. Some people let in mid way through the movie, while others turned away after two minutes to an empty matinee. Manager is rude and yells at the customer. Parking is difficult.

Alamo Drafthouse puts a nice twist on the moviegoing experience, and is worth the slightly higher ticket price in my opinion. The Downtown Brooklyn location has pretty nice theaters -- not the newest seats, but they are in good shape and comfortable. Each pair of seats also comes with a shared table, so you're guaranteed plenty of space/elbow room. The fact that you can order food and drinks from a full menu is very convenient, though during busier showings service has been a little slow. Still, it's a fun way to combine dinner and a show, and a great option for the movies if you are considering theaters in the area!

I am a Season Pass holder for the last four months, and unfortunately, other than the excellent bar, the Brooklyn location fails to live up to the standards of even its cousin across the East River, much less San Francisco or Austin. The service is often very bad. I have not received my food. I have received 3x more order. I have had staff throw "to-go" boxes at my table. Though the title cards before the film say anyone who talks will be removed after multiple complaints, I have been in showings where half the crowd is at the front desk complaining that security was too timid to follow through on their own theater's policies. The food has also taken a downturn. Other than the pizza's, the rest of the menu is stagnant, and the food is poorly produced relative to all other Alamo locations. This is my local Alamo, and it's just wildly disappointing. If you have a season pass, and something goes wildly wrong, you can't even be refunded. The Manhattan spot is better, but there was a showing of Perfect Days where one staff member accidentally turned on the lights, and the rest of the staff refused to turn it back off until they got managerial approval. 45 minutes. The ONLY thing Alamo still has over Nite Hawk at this point is their variety. The theater in Brooklyn seems to be run by chronically high employees, employees that don't care, or both together.

Convenient location, comfortable seats, good food service. The sound was a little loud.

If you're looking for the reclining seats, you'll have to go to the one in downtown manhattan. We thought this one would have the reclining seats but was disappointed when we arrived. Also the seats were super dirty so that was a bit of a bummer. Everything else was great, service and getting into the building was easy. There are signs everywhere to help you find the theatre.

Enshittification has come for alamo. In 2017 the queso was generous. The Old Fashioned was much better. Now it's small portions and weak drinks

I've been a big fan of Alamo since I attended it in Austin. The concept is cool and the people that work there work their butts off. I've recently had a few issues where my meal doesn't come out for an hour, or where food never came out at all to cold food coming out but I think there may be some issues with their system that tracks things vs wait staff not wanting to help. One of my all time favorite appetizers, their Queso, has been a staple of mine for years. It has never been a "cheap" appetizer per se but dang good. Just this week, however I ordered it and they brought out a micro- dish of queso and just a small handful of chips....the dish MUST be no more than a third of the size of their regular queso. I asked the waiter what happened and when he realized that I have been ordering it for a long time (just last week), he said that it was a manager decision to change the size. He said it would be ok for me to share my thoughts with management as apparently others have been upset too. The server was very cool about it but the dish seemed like a squeeze and is now a definite ripoff . I reached out to the management and haven't heard back yet but if things are getting disorganized there I wouldn't be surprised if I don't ever hear back. Still a fun place to go for movies but the value is slipping a bit.

I'm so sad because I use to love this place and would go often. But it has really gone downhill. The service is terrible. I just got out of a 2 1/2 hour movie and saw the server twice. Once to take our order and once to get the check. I had a card up for about 1.5 hours of the movie for another drink. The servicer picked it up when handing out checks, charged me but i never got the drink. So then I had to wait for a refund. Maybe they no longer provide service throughout the film like they use to or they're understaffed. But this is the third time in a row it's been terrible. First time I thought they had an off day. The second I was disappointed and today I'm done. $45 for two tickets- Paying for the "experience" of dinner and drink service during a movie isn't provided here any longer. It's a shame.

First of all, any place I can enjoy a beer and movie has got my vote! Clean theater, perfect for dates, families and friend groups. Awesome menu and drink options. Service is on point and discreet ( meaning you can order and not disrupt the movie MOOD). We enjoyed the Godzilla staged area for fun pics and laughs. This is a great place! Enjoy For more: @yumyumyemi Instagram/TikTok https://www.tiktok.com/t/ZTRT3M4vR/

More like 3.5/5 stars Movie theatre was clean; friendly staff. My pet peeves were that none of the seats reclined and the arm rest didn't move so if you were with someone, you couldn't even snuggle up comfortably, all the way. I ordered a club soda (seltzer) and it arrived thirty mins later and towards the end of the movie (the guests next to us received their items and even finished by the time I got my soda.) But I'm always in great company with my friend :) we seen the Teyana Taylor movie ....

The movies were great!! The service sucks!!! I had to write out my order on a paper and the still messed up my order. I asked for ginger ale they gave me lemonade, I asked for grilled chicken in my salad I got no chicken but massive croutons. At least the food was good. Then there was a crying baby in the theater!! Like why?! The last time I came to this theater I order food and the movies were done before the food came. Alamo needs to get it together!!!! This is a great place for kids and teenagers!! I rather go to I pic movie theater!!!

Probably my favorite theater in Brooklyn. It's typically clean, comfortable and I enjoy the menu.

I have visited this theater several times and each time the movie attendant has never failed to bring me the food I've asked for but today he did and I dont know why.The movie I watched was "Furiosa," the time was 11:15 am, and the date was 6/21/24. The seats in theater 2, specifically seat 307, are cracked and the armrest is falling apart. Additionally, the men's bathroom was unsanitary, with bathroom stall handles falling off or missing. I plan on speaking to the management about these issues, although I'm not convinced that anything will come of it.

Title: Disappointing Experience at Alamo Drafthouse Downtown Brooklyn I recently had an incredibly disappointing experience at Alamo Drafthouse Downtown Brooklyn on December 30th, 2023. My cousins and I attended the 9:30 pm movie screening, and what should have been a fun night turned into a frustrating ordeal. Upon arrival, I encountered a series of issues that left me thoroughly dissatisfied. First, I was informed that there were no seats available, despite having purchased my tickets online. The confusion surrounding seat availability set the tone for what would unfold next. To my disbelief, I was then told that I had exceeded the 15-minute late policy. Let me be clear: I arrived at the building at 9:35 pm due to elevator delays, and despite explaining that I had been inside, waiting for the elevator, and took the escalator due to delays, I was denied entry based on an inflexible adherence to this 15-minute policy. Engaging with the manager proved futile as he unapologetically upheld the policy without considering the circumstances. What baffles me is that my cousin, who arrived moments before me, was allowed in while I was denied entry. This lack of consistency and fairness in policy enforcement is deeply disappointing. Furthermore, when I questioned the manager about the exact start time of the movie, he couldn't provide a clear answer, which raises concerns about their overall management and communication. The manager's decision to call security on me, despite my cousin confirming our familial connection, further added to the unpleasantness of the situation. Adding insult to injury, the website does not explicitly mention a 15-minute grace period, and the manager's insistence on this policy was contradicted by the continued entry of patrons after my encounter. The refusal to provide a refund and offering only a voucher for a future visit instead of immediate entry or reimbursement further underscores the lack of customer-centric practices. This experience left me deeply dissatisfied and frustrated, leading me to question the professionalism and fairness of Alamo Drafthouse Downtown Brooklyn. I am inclined to believe that racial discrimination played a role in the manager's decision, as evidenced by the differential treatment compared to other patrons. I hope this review serves as a cautionary note for others considering a visit to this theater.

Great concept, but for the person who wants to just sit and watch a movie, maybe not the best place. The facility is really nice. There's a full-on bar inside, before you go into your theater. Inside, seats were set up to have a table in between each chair and menus with pencils and a pad to write down your order. Before the move starts, this is great. The servers come by to take your order, you leave a credit card with the server, the drinks were pretty good (I didn't try any food) and that experience is quite good. But service stays open throughout the movie. There's a small light below each table, i guess so you can look at the menu while the movie is playing. And you can press a button to call a server over (you have to write down what you want). But, it's a little distracting - more so depending on the movie, I guess? Especially when a server walks through the aisles with a sign saying "last call". Again, great concept. But if you're really into movies and just want to watch without any distractions, maybe not ideal.

We were located a block across from where Alamo Drafthouse was. We've never been there, needed to just get out of the hotel for a bit and decided to go watch 65. The tickets were cheap (went on a Tuesday for $9 per person). Food was a bit pricier than we were expecting, but surprisingly tasty! Disappointed that the only reclining seats were the front row. Would have liked to have that. Slow on refills with the bottomless soda. If you're not coming out every 20 min or so to check on the drinks or answering calls, then there's a problem. Also, since it was our first time, it felt like we were being talked down to about how to ordering/call/request things. Sorry, you didn't really explain what we needed to do before the movie started. Anyway, go on Tuesday's for the cheap movies.

First time in a theatre in two years! My boyfriend loves the Alamo Drafthouse. He's been wanting to take me for so long, and now it's finally open! We saw Dune, and the experience was definitely above your average movie-going experience. Seats: Comfy and not too narrow. Armrests but no footrests. Staff: Very friendly. Our waiter was great at explaining how everything worked, and the front-of-house staff were very inviting. Food: Pretty good. I was jealous of my boyfriend's cheeseburger. I ordered the Bavarian pretzel pizza, because it sounded so unique. However, it was very greasy and salty. I ate most of it (after dripping off all the grease I could), because it was decent and I don't like to waste food. I also ordered the bottomless coffee, since I wasn't in an alcohol mood. They were pretty stingy with the cream and sugar, and I had to fill out an order card to request they bring me more. They had forgotten completely the first time around to bring me any cream, so I had to wait maybe 10 minutes before I could drink my coffee. They also brought me a coffee refill (in a disposable cup) before I asked for one, so it pretty much sat on our table for half the movie getting colder. My boyfriend ordered a milkshake, and this is definitely what you want if you have 900 calories to blow. Worth it. Movie/theatre quality: Very good. We didn't experience any audio or visual problems during the previews or the main show. They also tell everyone explicitly that if they make any noise during the movie, they will be warned once and then kicked out on the second offense. You can complain about people by writing on one of the order cards at your table. If you're kicked out, I believe they said you're refunded the ticket price but not refunded for food you ordered. So, don't be a jerk! We'll definitely head back to the Drafthouse to see another movie. I'll just stay away from the Bavarian pizza next time.

No to go boxes apparently. The service wasn't rude but it was pretty mediocre. Idk go to a different location maybe. Masks are not required and the staff does not wear them. If you are trying to stay COVID safe, this is not the venue for you.

Great films in a nice theater. Not great table service. Our experience tonight was so poor. I was looking forward to using my seasonal pass. After this experience, I'm going to cancel it. We placed our order before the opening credits. They brought one item 10 minutes after we placed our order but our drinks (which were sodas, not cocktails) 45 minutes later. When I asked the server which one of our drinks was which (one sugar free, one with sugar), I was told by the server "You can taste them." I can't, actually...that's why I am asking you, the person I placed the other with and who delivered the drinks to our table. I waited tables all through my 20's and cannot fathom not knowing what I was putting down in front of someone, and then acting offended when asked. "Could you please check when you have a moment?" She said nothing else and walked away. I asked a different server to please take the drink back since there was no way to know if it was sugar free or not. At this point we'd been there for an hour and ten minutes. I did not feel comfortable ordering anything else. Currently waiting in an empty theater to pay our bill because our check was wrong. Twice. Updating this review to add I've received harassing messages through the Yelp app. From...the staff? The management? "Carlos," if you're reading: I'm not white. But I enjoyed your little temper tantrum, thanks for sharing it with me.

Two stars for one reason: too loud. Movie theaters in general have gotten louder, but the volume at the Alamo Drafthouse in Brooklyn is pretty unbearable. I've now seen two movies there and was miserable. Mentioning it to the employees doesn't help. My 13-year-old watched the Fall Guy with her fingers in her ears as well, so it's not just cuz I'm old. Some people in online comments advise wearing earplugs, but should you have to wear earplugs at the movies??? Concerts sure, you expect it, but there's seriously no reason a movie needs to be THAT loud. I'd rather just not go back to Alamo.

I come here often and absolutely love it! The menu has great options overall. My go-to items are the mozzarella sticks, the margerutia pizza, grilled chicken sandwich with fresh hot fries, and the shakes (strawberry, vanilla, etc.). The popcorn here seems to be popular but I haven't had it yet. I usually ask for water with lemon and a straw. The button to grab the attention of the servers was a great touch. Looking forward to coming here again and again and again.

Worst movie theater ever !!!! Bad customer service .. extremely rude workers I will never ever return to this movie theater ever again

Alamo Drafthouse Cinema's main appeal is its unique dining experience. Like any movie theatre, they sell popcorn, candy, and other snacks, but they also have a full menu with burgers, pizza, sandwiches, and even fish & chips. And, living up to the "drafthouse" in its name, an extensive list of draft beers and alcoholic beverages is available. Once seated, you just place your order with an Alamo employee and as soon as it's ready, they bring your food and drinks right over to you. Because the trays are attached to the chairs, it can feel cramped at times, but it was still more spacious than a regular movie theatre. The theatre itself was clean - the floor wasn't littered with stale popcorn, nor were there any unidentifiable sticky substances on the seats. I haven't been to the movies that often in the past few years, so I can't speak much to how the experience may have changed since then. But overall, I really enjoyed my time at the Alamo and wouldn't hesitate to see another movie there in the near future.