Wydown Hotel

I am used to staying in Yountville at the big posh resorts and I thought I’d be disappointed here…. I was wrong! This year I was in town for the V. Sattui Harvest Ball. Right down the block from the event, the price point of this hotel is much more reasonable than a lot of places in the area. It’s a great spot for walking around St. Helena to look at the shops or to grab a coffee or dinner. ||The rooms are well appointed…very clean…and most importantly quiet. As a solo traveler, I am always worried about safety, but it was no concern here because the doors are locked after hours. The breakfast was delicious, and I appreciated the conversations with the staff members. ||The gym is a short drive down the block and they were very accommodating to me as a guest of Wydown. ||I was pleasantly surprised and I would recommend this hotel to anyone looking for a peaceful and reasonable trip to Napa. ||Don’t pass up the biscotti and cookies in the lobby by the elevator. ||Thanks so much.

If I could give this hotel ten stars, I would. We live in the area and came up for a couple days away from the holiday frenzy. Everything about this hotel was comfy and welcoming - abundant common spaces, friendly and helpful staff, and our generously-sized and very comfortable sleeping room. Thoughtful little touches abound - a jigsaw puzzle and REAL NEWSPAPERS in the lounge, Molton Brown toiletries in the room, a welcome glass of wine and freshly-baked cookies every night. The breakfast (included) is not extensive (no waffles or omelet bar) but every offering is of highest quality - locally-made granola, yogurt, and the best english muffins ever, from the bakery across the street. Hotel guests can use Health Spa Napa Valley down the street for free. We loved this place and have already booked for next year!! Thank you Wydown!

HORRIBLE horrible hotel!! Do not book here!! You think you are dealing with the hotel directly and you are as long as it's in every other way except canceling! I broke my ankle and notified the hotel right away, well in advance of their cancelation policy! But they have been giving me the run around ever since claiming that i didn't book through them so they can't help. But all my correspondence and all my confirmations are direct with them! The attached photo is a screenshot of the confirmation email I received showing it was direct from the hotel!! WARNING!! This is a horrible business!!!

Our stay at the Wydown Hotel was wonderful. It is a small boutique hotel conveniently located in downtown St. Helena. We attended a 3-day event at Charles Krug Winery, and the hotel's proximity, just 5 minutes away, was incredibly convenient.||The staff at the Wydown is very helpful and accommodating. Sabrina at the front desk helped us check in quickly because we were running late for our event.||We stayed in room #10, which is a corner room. I'm glad we upgraded to the corner room because it was the perfect size and had a great view of the shops on Main. Three large windows that let in lots of light when the Roman shades were up. This, along with the high ceiling made the room feel light and airy.||The quality of the bedding exceeded our expectations. As someone particularly discerning about bedding, I was thoroughly impressed with the mattress, which offered medium-firm support, and the linens, which were smooth without feeling overly silky. Additionally, the availability of both firm and soft pillows ensured a comfortable night's sleep.||Without a doubt, we will choose the Wydown Hotel for our future stays in the area.||PROS:|- Convenient location near shops, restaurants, and art galleries|- Tranquil atmosphere|- Convenient parking facilities|- Exceptionally friendly and helpful staff|- Complimentary amenities such as coffee, pastries, cookies, water, and tea|- Impeccable cleanliness, with a special mention to the exceptional room cleaning service (thank you PAO)||CON:|While it was challenging to identify a downside, if pressed, I would mention the absence of room service. ||However, given the plethora of excellent dining options nearby, this minor inconvenience hardly detracted from our overall experience. For a delicious full breakfast, Gillowod Cafe, just a 2-minute walk away, proved to be an excellent choice.

A gem of a boutique hotel. Small scale but great service by the hotel crew. From front desk, housekeeping and ladies at the breakfast bar. Room was clean, tidy and uses very nice toiletries. We liked the location too. On Main Street that is convenient and close to shops and eateries but without the noise and crowds. There’s also sheltered parking at the back of the hotel. We were early for our check-in (3pm) but they already had our room ready at half past noon. St Helena is also a nice spot to venture to other areas in Napa Valley. We had wanted to stay longer but there were fully booked - now I know why.

Absolutely wonderful property, incredible service and a great breakfast. The rooms are beautiful. The location is perfect. Right in the middle of Saint Helena with tons to do. Friendly recommendations for restaurants and wineries. You really can’t get better in Napa Valley.

My husband and, along with our travel companions, stayed at the Wydown on August 19 and 20th, 2023. The town of Saint Helena is a delight, and the Wydown is the icing on the cake. Our room was extremely well appointed and comfortable. The staff was very helpful and the breakfast was delicious.

One of the best Hotels we have ever stayed at. Location at the end of main street, with great restaurants near by. The service was 5 star including the Hotel best breakfast options (included). Looking forward to our next stay.. Be prepared to pay for this great stay.

I am used to staying in Yountville at the big posh resorts and I thought I’d be disappointed here…. I was wrong! This year I was in town for the V. Sattui Harvest Ball. Right down the block from the event, the price point of this hotel is much more reasonable than a lot of places in the area. It’s a great spot for walking around St. Helena to look at the shops or to grab a coffee or dinner. ||The rooms are well appointed…very clean…and most importantly quiet. As a solo traveler, I am always worried about safety, but it was no concern here because the doors are locked after hours. The breakfast was delicious, and I appreciated the conversations with the staff members. ||The gym is a short drive down the block and they were very accommodating to me as a guest of Wydown. ||I was pleasantly surprised and I would recommend this hotel to anyone looking for a peaceful and reasonable trip to Napa. ||Don’t pass up the biscotti and cookies in the lobby by the elevator. ||Thanks so much.

If I could give this hotel ten stars, I would. We live in the area and came up for a couple days away from the holiday frenzy. Everything about this hotel was comfy and welcoming - abundant common spaces, friendly and helpful staff, and our generously-sized and very comfortable sleeping room. Thoughtful little touches abound - a jigsaw puzzle and REAL NEWSPAPERS in the lounge, Molton Brown toiletries in the room, a welcome glass of wine and freshly-baked cookies every night. The breakfast (included) is not extensive (no waffles or omelet bar) but every offering is of highest quality - locally-made granola, yogurt, and the best english muffins ever, from the bakery across the street. Hotel guests can use Health Spa Napa Valley down the street for free. We loved this place and have already booked for next year!! Thank you Wydown!

HORRIBLE horrible hotel!! Do not book here!! You think you are dealing with the hotel directly and you are as long as it's in every other way except canceling! I broke my ankle and notified the hotel right away, well in advance of their cancelation policy! But they have been giving me the run around ever since claiming that i didn't book through them so they can't help. But all my correspondence and all my confirmations are direct with them! The attached photo is a screenshot of the confirmation email I received showing it was direct from the hotel!! WARNING!! This is a horrible business!!!

Our stay at the Wydown Hotel was wonderful. It is a small boutique hotel conveniently located in downtown St. Helena. We attended a 3-day event at Charles Krug Winery, and the hotel's proximity, just 5 minutes away, was incredibly convenient.||The staff at the Wydown is very helpful and accommodating. Sabrina at the front desk helped us check in quickly because we were running late for our event.||We stayed in room #10, which is a corner room. I'm glad we upgraded to the corner room because it was the perfect size and had a great view of the shops on Main. Three large windows that let in lots of light when the Roman shades were up. This, along with the high ceiling made the room feel light and airy.||The quality of the bedding exceeded our expectations. As someone particularly discerning about bedding, I was thoroughly impressed with the mattress, which offered medium-firm support, and the linens, which were smooth without feeling overly silky. Additionally, the availability of both firm and soft pillows ensured a comfortable night's sleep.||Without a doubt, we will choose the Wydown Hotel for our future stays in the area.||PROS:|- Convenient location near shops, restaurants, and art galleries|- Tranquil atmosphere|- Convenient parking facilities|- Exceptionally friendly and helpful staff|- Complimentary amenities such as coffee, pastries, cookies, water, and tea|- Impeccable cleanliness, with a special mention to the exceptional room cleaning service (thank you PAO)||CON:|While it was challenging to identify a downside, if pressed, I would mention the absence of room service. ||However, given the plethora of excellent dining options nearby, this minor inconvenience hardly detracted from our overall experience. For a delicious full breakfast, Gillowod Cafe, just a 2-minute walk away, proved to be an excellent choice.

A gem of a boutique hotel. Small scale but great service by the hotel crew. From front desk, housekeeping and ladies at the breakfast bar. Room was clean, tidy and uses very nice toiletries. We liked the location too. On Main Street that is convenient and close to shops and eateries but without the noise and crowds. There’s also sheltered parking at the back of the hotel. We were early for our check-in (3pm) but they already had our room ready at half past noon. St Helena is also a nice spot to venture to other areas in Napa Valley. We had wanted to stay longer but there were fully booked - now I know why.

Absolutely wonderful property, incredible service and a great breakfast. The rooms are beautiful. The location is perfect. Right in the middle of Saint Helena with tons to do. Friendly recommendations for restaurants and wineries. You really can’t get better in Napa Valley.

My husband and, along with our travel companions, stayed at the Wydown on August 19 and 20th, 2023. The town of Saint Helena is a delight, and the Wydown is the icing on the cake. Our room was extremely well appointed and comfortable. The staff was very helpful and the breakfast was delicious.

One of the best Hotels we have ever stayed at. Location at the end of main street, with great restaurants near by. The service was 5 star including the Hotel best breakfast options (included). Looking forward to our next stay.. Be prepared to pay for this great stay.

We loved our stay here Labor Day weekend. Nice spacious rooms, little personal touches here and there, complimentary breakfast, spa access and parking. Customer service and hospitality were 5/5. Super centrally located. Would recommend to everyone!

Hands down since the moment we arrived, checking in was smooth and informative. This hotel feels like home, is in walking distance to a variety of shops. Staff is kind, approachable, willing to assist if we have any questions. I am surprisingly really enjoying the genuine interactions and hospitality. From the parking situation to the cleanliness of the hotel, I have to say so far this is my favorite hotel! I definitely recommend staying here if you are in St. Helena!

We stayed for three nights at Wydown Hotel. It's a nice spot right on Main Street in downtown Saint Helena. The location is great, can't go wrong. Walkable to most restaurants, shops and bars. Our room was had a window facing onto Main Street so it was extremely load. Our TV was tiny. Nice large bathroom. We had a Nespresso machine, 2 complimentary bottle waters and 2 sparkling waters in the fridge. The floor in our room was wet, like they just cleaned it but it took 2 days to dry? There was also a Febreze smell in hallway that never went away during our stay that was very strong. Breakfast was complimentary and they offered juices, coffee/tea, banana/apples, yogurt, hard boiled eggs and danish/pastries from Model Bakery. Widow Hotel has a large rear parking lot that is private and convenient, and no additional charge.

This old historic building converted into a very private 12-room hotel surprised us in so many ways. The huge first floor lobby with massive sitting area, the dining area usefully only for breakfast, the breakfast choices of continental food sourced from famous local bake shops, coffee by Ritual, beautifully and tastefully decorated furniture and artwork even in the second floor hallway makes you feel like home. And it's imacculately clean, even a of disinfectant is provided in our room. The room and toilet was large by any standard. Comfortable bed and beddings with down blanket. A nespresso in case you need coffee when you wake up which I loved. The towel, the best we've ever had ever!!!! It's the kind of towel I would buy for my home. The Morton Brown toilet amenities made this place classier. Unlimited water and soda for the fridge, and you don't even need to ask because they will always ask you if you want more water. I love a place that wants to make sure your hydrated. A few minor inconvenience such as hearing the women's heels echoing on the wooden floor as they walked the hallway, the view because there really isn't any, the useless radio which they should replace with a Bluetooth version. A pool or a gym? As I said very minor. The best part are the people. We checked late and Irvin, our Filipino-Hawaiin staff greeted us warmly and every night. The breakfast crew who couldn't stopped asking if I need more coffee or food. The warm white macadamia or chocolate chip cookies by the elevator just as you come home to cozy up in bed, yes there's also a bucket of water bottles. And for New Year's Eve, champagne. I'm sure they wouldn't care if I took a bottle other than I had too much to drink already. What it lacks in other amenities it made up for a relaxing and homey place which is what a hotel should be. Like a cookie fresh out of the oven, warm and soothes the soul. A great way to end of 2021 holiday vacation. Thank you Wydown, until next time.

What a welcome surprise! We selected Wydown based on the reviews and wanting a St Helena location for our visit (food & wine). The hotel is centrally located with good walk-ability and with immaculate top quality amenities (yes, towels) and service... Our spacious, well-lit, well-appointed (top-floor, corner) room included complimentary Nespresso, water, Peligrino, etc. They went above and beyond too with (among other things) the famous english muffins in the morning from Model Bakery plus fresh-baked cookies and bottled water in the afternoon for an added treat. Sabrina was a delight and happy to answer any questions we had and even anticipated things like us asking for an ice bucket ... "oh well, you must need some flutes"; but of course! =) Nice to have the covered parking behind the hotel with easy access. I used to live in the Napa Valley and while I knew which restaurants and wineries I wanted to visit, we just weren't sure about the hotel. Suffice to say, you won't be disappointed. Thank you Sabrina.

Loved our weekend in Napa and the Wydown was the perfect location for exploring the heart of Napa! Right in downtown St. Helena, youre close to restos/cafes/stores. Loved it. Highly recommend staying in St Helena over Napa proper, because all the restos and wineries you want to go to are closer to here. Booked the Wydown last minute and it was a holiday weekend so prices were high! ($600/night!) Loved the boutique hotel vibe (boo chains! ha) and the aesthetic was very chic in pictures and in person. Another super pro is the free parking in back, very convenient, could drop the car off and walk or take ubers. The not so good? Service was iffy. Our check in day we were running late so we dropped car off and told the front desk we would be back to check in later. Around 730 I get a call that the close check in at 9pm and to call the girl when im coming so she can come meet me to check in. TBH it wasnt that difficult for me, but at any time someone could have told me that and we would have accommodated. They have free coffee and delicious treats in the lobby in the AM, but the women working there seemed like they had never worked at a resto/bar before. They were very overwhelmed by any request and took forever. Not a huge deal, but everything is analyzed in the context of the price of the hotel and dang, $600/night! The room was cute, kinda small, bare bones. the BIGGEST problem was that there was literally a huge Skylight right above the bed. WHAT?! i like to sleep in total darkness at at 5am its like WAKE UP! ive never in my life seen this. at least allow for a shade or something? or if only some rooms have a skylight, put that on your reservation site? Legit after downing 15 glasses of wine the last thing i want is to be woken up by the sun at 5am! Finally, i don't like this "we arent cleaning your rooms because of covid" thing. Why? I'm out of the room all day, someone can come in and give us more towels, right? I think its a way for hotels not to hire/pay cleaning staff...

I highly recommend this hotel. Was skeptical from the photos. The interior is gorgeous. The staff are friendly and accommodating. My room is delightful. Impeccable! My bedding is perfect! We've stayed in close to 300+ hotels with the ritz being the best. My bed At wydown is comparable to the ritz bedding. Homemade chocolate chip cookies everyday. They too are delicious and I normally don't like them. Book it. You'll be so happy!

Definitely a great choice. Located right on Main St downtown, walkable to restaurants, bars and stores. Parking available in the back for guests. Easy and quick check in. Decor so cute in lobby and hallways. Cookies and juices available near elevators. We stopped and grabbed something every time we passed by. Lol hotel only has 12 rooms total all located on second floor. We had room 7 right next to elevator. Still quiet and didn't hear any noises outside our room. Room was very clean and comfortable size. Refrigerator was stocked with free water and beverages inside. Free WiFi. Omg bed is super comfy!!!!! Pretty much a nice gem. Definitely will stay here again on our next adventure.

I am sold on boutique hotels, especially now. These guys do a top notch job. The hotel is the perfect mix of historic charm and modern class. The rooms are well appointed with luxurious towels and special touches. They feature tall windows, not crowded, touches of history but modern. The staff, without exception, was friendly, gracious, genuinely interested in being friendly and going above and beyond. The breakfast had many great things about it. The English Muffins from a local bakery are amazing. Granola is fresh and moist, with specialty yogurts. Coffee is gourmet. I liked the passionfruit-orange-guava juice. All was served personally in a delightful environment. I highly recommend this hotel.

The photos don't do it justice. Rooms are big, clean, and cozy. The staff is amazing and friendly. They serve complimentary breakfast with the Model Bakery pastries! Although, the bakery itself is a 5 min walk away. We wanted to eat in our room and they toasted everything for us and gave us a tray with utensils to take up. Also there is free parking, free wifi, and the drinks in the fridge are yours to take (Perrier and Izze). Only con is that the front desk is not 24/7 and they go home at 9:30. Something to consider if you're checking in late. Also as one of the other reviews mentioned, there is a skylight in the room which doesn't help with sleep but is not too big of a deal given the pros.

It may not look like much when you drive up to this hotel, but the Wydown in St. Helena is a true gem. 12 rooms, great front staff, great kitchen staff and housekeeping. It has the charm of a B&B with the comfort of a hotel. Free parking, great breakfast options, and plenty of free water for all guest. At night they even put out water bottles and cookies for all guest. The rooms are spacious, the beds are comfortable and the bathrooms are generous in size. They refill the mini fridge with sparkling waters and coffee and sugar throughout your stay (Free). The artwork & soft music in the sitting area of the lobby is eye catching. They also have plenty of seating for enjoying breakfast and a tv if you wish to catch up on the news. The service and friendliness of the staff really caught my attention. Superb place (it is historical but they have really put a lot of love into this hotel! Also, it is really close to restaurants and coffee shops. All walking distance. Plus convenience stores. It truly made our trip that much better! thanks Wydown

It's an amazing boutique hotel, quiet, spotlessly clean, polite & thoughtful staff, beautifully appointed room which seems brand new, gorgeous furniture, great quality sheets/towels, really tasty breakfast. Overall fantastic hotel!

This hotel is so cute and so well designed. It was quiet, clean and centrally located. Thank you Josh for being so kind and helpful. You really made the stay extra easy. I hope your manager sees this and you get a raise! We will definitely be staying here again on our next visit. Could not be happier.

We were extremely happy with this hotel in downtown St Helena. Rooms are spacious and tastefully decorated. The wifi is very fast, great if you have to do a little work. The lobby is beautiful and we had a lovely wine tasting event the evening of our check in with axr winery. I highly recommend a visit to their vineyard during your stay. When we return, we will definitely look for a room here: - off street, covered parking - in room Nespresso - complimentary wine hour (or couple of hours as in our case) - fast wifi - convenient downtown location for walking everywhere - complimentary health club passes - complimentary waters in refrigerator (including sparkling waters) The front desk staff were friendly and accommodating and nice to visit with. Truly cannot wait to visit again. Great hotel, great town.

Clean, modern, convenient, and comfortable. With covid going on I was hesitant about staying in a hotel but the moment I went in I was at ease. Clean, clean, clean! I was over the moon with the location. The hotel is right snack in St. Helena, walkable to restaurants, grocery stores, banks, wineries, etc. even the parking was perfection right behind the building. The Lobby is expansive and everything felt new and recently redone. The front desk attendant was warm and welcoming and knew my name the moment I walked up. Check in took only moments. There are only around 12 rooms (I think) at this boutique hotel. The interior of my room was beautiful with a king bed, desk, sitting area, mini fridge (which had complementary drinks and water in it) and a lovely bathroom. Sitting in the desk was a note discussing all of the extra precautions they took for covid and they had a complimentary bottle of lavender sanitizer spray. With the location being close to the train tracks and fire station I was concerned about noise but I heard nothing during my stay. In the AM complementary food and coffee was served from model bakery. It was a delicious start to the day. I had an amazing stay and can't wait to go back!

Beautiful boutique hotel in downtown St. Helena, in the heart of wine country. We really enjoyed our spacious room, nicely decorated with great amenities including *very* fast WiFi, Nespresso machine, complimentary drinks in the fridge, and Geneva clock radio with great sound, we actually have the same model at home. Excellent free happy hour with local wineries - we discovered a new favorite on the trip! Good continental breakfast with a wide variety of pastries, granola, yogurt, and coffee from Ritual Roasters in SF. Covered parking in back. You'll appreciate this - it gets HOT here! Lovely hotel, we will stay here next time we're in the area for sure!

Super cute hotel! Very comfortable and clean. We enjoyed our stay very much. The room was large and had access to a shared outdoor space with a few chairs. The location in St. Helena town center is excellent, waking distance to many places. The service was very good though they do not have any staff on side between around 9 pm to 7 am. Plenty of free on site parking and drinks in the room, including a Nespresso.

My partner and I booked a stay over the July 4th holiday weekend. We drive up from San Francisco fairly frequently to pick up shipments from our wine clubs and were excited to give a new hotel a try. I'd read good reviews about Wydown Hotel and was pleasantly surprised by the well-appointed rooms and updated decor. The look/feel and prime location are definite pluses. Aesthetics aside, I was disappointed by the level of service. -When checking in, payment is asked for up-front. This is a little off-putting for two reasons: 1) I've been fortunate enough to have stayed at a good many higher-end hotels and B&B's. I have NEVER been asked for payment up-front. It is just a little strange and detracts from the overall experience by thwarting expectations. 2) A card is required to make a reservation in the first place. Usually a hotel will ask you if the card on file is the card you'd like to use for final charges and leave it at that. It is very awkward to announce to a patron that you'll be charging immediately, and to please produce a card rather than just offering to use the card on file for the reservation! -I asked the front desk to please advise as to whether there was availability for the following night, as we'd decided to stay in St. Helena a bit longer than originally planned. The person manning the front desk committed to letting me know as soon as possible... never heard a thing. It is a 16 room hotel, giving me a call as promised should not have been an infeasible feat. *NOT* major points of contention, just minor irritations. What more or less ruined our stay was the merry band of SCREECHING women in the rooms situated near ours. I am assuming that it was perhaps a bachelorette party and I am the last person to want to ruin anyone's good time but these ladies literally shrilled and squealed ALL night. My partner peeked out at one point to see if the reason for the noise level was immediately apparent.. THEY HAD THE DOORS TO THEIR ROOMS OPEN, GUYS! THEY LITERALLY PROPPED THEIR DOORS OPEN SO THAT THEY COULD SCREECH TO ONE ANOTHER DOWN THE HALLWAY. It was horrible. Why the hotel did nothing to mitigate it is absolutely beyond me but it really put a damper on our stay. This is not an inexpensive place to stay. When I am paying upwards of $350 a night, I expect a tranquil environment. I was sorely disappointed.

Quaint, quiet, contemporary and friendly staff! It was really nice to know that they were so attentive to our upcoming trip. The bf reserved the room by phone and the young lady(receptionist) was great! She was attentive and had a nice envelope with 4+ wine tasting coupons for wineries near by waiting for us. When we arrived the young man was very nice and looking to help us in any way possible. He did warn us about the volunteer firefighter that sounds the town alarm every once in a while. We only stayed for one Sat. night and it went off at 10:15pm and again at around 9:30am. Quick but quite loud; although it did not bother any sleeping time of mine or anything. The room was nicely stocked with l'occtine amenities but it really would have been nice to have a personal classy touch, like a bottle of wine, if even just a split bottle. It's not like it's a cheap room or a cheap trip in general. Besides the alarm it really was a quiet stay! I was a bit surprised about that since there were wood-floored hallways, but it really was very quiet. We had a great corner room with a large space and great windows overlooking the town. No breakfast unless you consider coffee and apples breakfast. But we had a glass of wine as breakfast and it was great! Probably appropriate since we bought a couple of bottles of wine the day before. Worth a try but don't expect anything really special.

Terrific hotel, stayed for a night on a vacation from San Francisco recently. Great stuff, very accommodating and friendly. Room was nice if a bit unexciting, bed super comfortable and the heat was unobtrusive when running. Free water, sparkling water, and something that looked like healthy soda which I didn't try. Some chocolates by the bed. Free wifi that checked out around 8Mbps when I tested it. Free and easy parking, great location, can walk to any restaurant in St. Helena. And the real treat is the included breakfast. The pastries, English muffins, and granola are from the Model Bakery down the block and they are excellent. The granola was so good I walked down the block to the bakery to buy a pound before we left.

Word to the wise, this hotel charges you up front for your stay. Which means you have to believe it will be worth the $1100 a night. Which unfortunately it was not not the case for one of our two rooms. Imagine going to a restaurant and being charged before you even sit down. Then imagine that one of your meals smells like wet carpet or possibly urine. What recourse do you have? You've already pre paid! When you ask to speak to a manger, you find out, a day later, that this person does not work on weekends. Not to sound catty, but if you work in hospitality, you might want to be available during peak times. When I worked for a hotel, I would hire people on the understanding that hotels do not close. They are 24/7, 365. The Wydown management is obviously not concerned by the inconvenient hours. Luckily, one member of our party has lost the sense of smell and was happily ok with taking the room with possibly wet carpet and odd odor. Sadly, his wife obliged. She stated it smelled quite badly. It appears the hotel cleaned the carpet but did not let it dry appropriately. The staff denied this or that any pets had been in the room previously. (They did get a dehumidifier for the room very quickly, but it really was ineffective.) I asked twice to have our issues addressed. Only one employee offered to call the manger on the managers cell phone. I did not accept this offer as we were off to dinner and I did not want to delay our group. Confused that I had to be the instigator, I believe management should be proactive and respond to complaints swiftly. Otherwise, the hotel team is very nice. We enjoyed the continental breakfast and location and parking are great. Beds are wonderful and the main living space is large and enjoyable. My only other confusion is with the bathrooms. The door swings into the smaller bathrooms, which is annoying from a space issue. The door could hit you if your occupying that area. It's strange as the two rooms we had were big enough to have the doors swing out from the smaller bath into to the larger room. I believe that Wydown has rested on its laurels. It should be as good as a Meadowood or Harvest Inn. Possibly with greater emphasis on customer service and reinvestment from the top down, then they will be able to command the prices they are asking. As for now, they're relying on location.

It was a fine stay but I wanted a little more...maybe a small bottle of wine in the room? Some chocolates? It just missed that little extra for me. We purchased an offer for this hotel but had I paid the full price I would have been disappointed. It seems expensive for this small town. I also live in Northern California so maybe tourists would most appreciate being on the edge of the wine valley and feel fine with the price. If I'm going to pay $250-$300/night I'd rather be near the coast and have access to more nature and more gourmet goodies.

We had the pleasure of staying at the Wydown this past weekend. They had just reopened due to the nearby fires. Leading up to the weekend they kept in contact with us. We were in town for a wedding and they took great care of our families. They were very accommodating. The location is great. When we visit again we will definitely choose the Wydown Hotel.

Just as I was recommending Wydown to a friend and looked at this page realizing that I hadn't reviewed these folks. Long overdue! This has long been my favorite place to stay in Napa Valley for many years. The staff is extremely friendly and hospitable and has been nice enough to help me local recommendations. The hotel is walkable to downtown St. Helena, Safeway, and other shops, and is very cozy and sophisticated for a hotel of it's size - I believe there are only 12 rooms or so. We also received a complimentary tasting at the tasting room connected downstairs. I will say that many of the rooms have very different layouts so if there's something that you don't like about hotel rooms (a wall closer to the bed, street noise, etc), call and ask if there's a room they can recommend at your price point). I've never had an issue personally and was always very comfortable. I can't say enough good things about Wydown. After you stay there once, you'll love them!

If you are ever in St. Helena (Napa Valley), this is a GREAT place to stay at. The hotel is very clean, the staff is super friendly, and the rooms are done with class and nice decor. You are also in a great location in St. Helena. If i had to pick one area of opportunity for this great establishment, it would be the continental breakfast they offer. I know that this is a perk, as most places don't even offer any breakfast. However, if you are going to offer and advertise breakfast. I would like to see a little more than yogurt, oats, bread, coffee and juice. Like I said, my wife and I loved this place and would recommend it to anyone. You will not be disappointed. Hence, the 5-star rating!! Next time we visit Napa Valley, we would love to return to the Wyndown Hotel.

We went here the weekend after 4th of July. The Hotel just opened on short notice but was clean, comfy and is in a great location. Most of all the host, I forgot her name maybe Cathryn or Caitlin or something similar to that, was really fantastic. She made some great reservations for us on short notice and even gave us her cell phone number if we needed help overnight because I think staff could not be there during lock-down or something like that. Anyway a great experience because of her. Thanks!

My wife and I had an AMAZING stay here. We were treating ourselves to a "staycation" in St Helena and couldn't have been more impressed. Mark, the proprietor, and his team were great to work with. The staff was friendly, rooms clean and well stocked. The decor is very modern and warm and the location in St Helena is awesome! I arranged for flowers to be in the room for my wife's birthday and they provided a beautiful arrangement and a hand written note. Nice touch! Highly recommend!!

I almost didn't want to write a review for this place because I don't want anyone else to know about it! This is a lovely and reasonably priced hotel in the middle of St. Helena! St. Helena is an absolutely charming place to stay, by the way, and a good decision if you want to explore both ends of the Napa Valley. The Wydown has a wonderful location with easy parking, and is very quiet and relaxing. The lobby and our room were sleekly decorated in a contemporary style (it was a huge relief to find a place at our price point that wasn't "Creepy Victorian B&B," as I like to call it). Our room was VERY spacious. The people at the front desk were incredibly helpful and very friendly. They gave us great recommendations for dinner and breakfast. They were accommodating when we asked for a late (1 pm) checkout and then, when we had to call from the side of Dry Creek Rd around 12:30 pm to ask for an even later checkout (due to a flat tire during a hilly bike ride), they were completely understanding and wonderful. A GREAT place to stay in the Napa Valley, especially if creepy B&B's aren't your thing.

We just stayed at the Wydown this weekend and it was great. We were looking for a hotel in St. Helena to stay near some friends that were also visiting the area. The hotel has been renovated and the lobby is quite contemporary and includes a nice sitting area along with a puzzle for passing some time. I believe there are only about a dozen rooms and our bedroom and bathroom were huge! The bed was very comfortable and the bathroom was well appointed with plenty of towels, a hairdryer and shampoo/soaps/lotion. The hall is hardwood so you'll occassionally hear other guests walking down the hall but it wasn't enough to bother me. (They do have rugs along the way to help with the noise.) The Wydown offers a "breakfast bar" that includes some fruit (oranges and apples) along with some bread and bagels for toasting and granola bars to snag if your in a rush. They also have a connection with the Napa Valley Coffee Roasting Company just about a block away for a free 12 oz coffee (or the value of that can be applied to something else) if you don't feel like slaving away to brew your own with the Keurig coffee machine that is in the room. Oh, and they also have a connection with a local spa that provides guests a discount on spa services. They also offer complimentary wi-fi in case you need to book a winery tasting or 2. The only downside is that you may hear the alarm sound at the fire station across the street. The Wydown definitely can't be blamed for that and they do post a notice in the room to remind you of that possiblity...just so you don't freak out too much. The hotel is perfectly located on Main Street where there are several shops and restaurants all within blocks of the hotel. The staff was super friendly and I would definitely recommend the Wydown as a place to stay up valley.

I want to say this hotel has the most incredible service. Haley and Brittany are outstanding! I have never in my life been more impressed than my recent experience at the Wydown. I highly recommend this hotel.

Definitely the best hotel in St. Helena. It is located in the heart of downtown and is in short walking distance of all of the local shops and restaurants. Our room was spacious, clean, and quiet. We received passes to a nearby pool/spa , which was a nice and unexpected perk. Parking is located in the back of the hotel and easy to find. The staff is friendly and accommodating. One of the owners recommended a restaurant that we loved and plan to visit again soon. Overall, a flawless experience at the Wydown!

One of the better hotels in downtown St Helena. We stayed a couple nights here after I got back from Afghanistan. Made me forget about the months spent without privacy in moldy, loud and filthy conditions. Parking is free and is located behind the hotel. Supposedly they email you directions to the parking lot, but we never got them. The room came with some free coffee and wine tasting vouchers at the Napa Valley Coffee Co and downstairs wine bar respectively as well as a free breakfast bar. There's also some nice touches such as some cucumber flavored water in the lobby and free in-room wi-fi. The bed is comfy, the rooms fairly quiet and a great bathroom. Would be nice to have a tub, but the massive shower makes up for it. A small complaint would the the auto light/fan in the bathroom turning off early. Great hotel in a good location, I'd stay here again next time I go through wine country.

Small boutique hotel in downtown St Helena, with only 12 rooms available. Pleasantly surprised. We only needed to stay 1 night and most hotels in Napa Valley have a 2-night stay minimum, so this worked out well. - clean, comfortable, very large rooms. Nicely decorated. - smaller bathroom, but clean and updated, attractive - bed was on the soft side so good for people who like a bouncy bed - health spa access and free coffee at napa valley roasting is a nice touch - morning business breakfast is, well, not really a business breakfast. A few granola bars, tea, coffee and apples... Nothing to write home about - fire station alarm went off at night while we were there, and yes, it's a bit alarming, but we were warned Overall, we were happy we stayed there.

Had a nice little weekend get away here. The staff was very friendly and helpful with anything we needed. The hotel is newly remodeled and has a great feel to it. The room was spacious and spotless. They also included complementary water and juice, which I think we all know is rare now-a-days. Everything was within walking distance from this location. Right next door they have wine tasting from a local winery and give you two complementary tickets. The only down side was the hallway. They have no runners so anyone with a pair of heels on sounded like an elephant. Also, the doors have no soft close so they slam if you don't hold them. That might be a building code issue so not much you can do about that. The first night was rough since my neighbor came in late and proceeded to walk up and down the hall in her heels while slamming the door. (not necessarily the hotels fault). An overall relaxing stay and great hotel.

My wife and I just spent our first anniversary here. Great hotel. Spacious and comfortable with covered parking in back. Carol, the manager (I guess) was wonderful. When it turned out my request for flowers fell through the cracks upon our arrival, she apologized profusely and said it would be a tough one on President's Day to make happen. But, when we returned from dinner, lo and behold, there they were on the bedside table. No idea how she pulled that one off! We'll go back ASAP.

We spent 6 nights at Wydown during our trip to Napa. The hotel is beautiful, and the staff is knowledgable and friendly. Our room was clean and comfortable. The only thing I would change is the layout. We were in room 5 and the TV was on the dresser and not hanging on wall opposite the bed. For both of us to watch while lying in bed, we had to roll on sides or turns heads - which really did start to bug us after a while. The other thing was the pillows. To be fair, I never asked if they had an alternative, and they were not terrible, but they could have been better. We had a room with access for the open area shared between middle rooms. It was nice to step outside, but we never really used it. The neighborhood of St. Helena is wonderful. Each morning, we would walk through the streets of the little town and enjoy coffee at their local shop. The town is quiet and the locals are welcoming to the visitors. Overall, I would recommend the hotel. If we go back, we would not hesitate to book a room there again.

excellent service provides complementary juices and more comfortable rooms very good experience overall!

We stayed here in April 2016. The Wydown is gorgeous & clean with a modern/eclectic aesthetic. Check-in & check out was easy. Our room and bathroom were good-sized, clean, nicely decorated. We could hear people walking down the hallway, but we couldn't hear talking or doors slamming in other rooms so it gave us a feeling of peace, quiet and privacy. The bed was ok but the pillows gave us neck aches. You know the feather pillows that your head falls through like it's a cotton ball? Yeah, those kind of feather pillows. The continental breakfast was nice. Good to fill up on healthy foods before a full day of wine tasting. The location is perfect. Easy walking distance to shops and restaurants in downtown St. Helena. I would definitely stay here again.

Although situated on the busy Napa Valley Main Street road, this hotel is a great find. Love the contemporary (but not too modern) furnishings, the friendly hotel staff and the complimentary breakfast with yogurt, pastries, granola and yummy English muffins from Model Bakery down the street makes for a perfect stay. Free guest parking in the back of the hotel, complimentary beverages in the room including a Nespresso coffee machine made this a very comfortable place to stay in Napa.

Great location and staff. We walked to dinner, theatre, and the gym all from this adorable hotel. Highly recommend!

Awesome find! Modern, clean, quiet hotel with great amenities... continental breakfast, afternoon cookies and milk, umbrellas if it's raining, tea in the afternoon. Feels like you are home. Can walk to wineries, bars, art galleries, shops, and great restaurants. Highly recommend!

We really enjoyed our stay at the Wydown. In particular I appreciated that they didn't have a minimum stay since we were splitting our weekend between Napa and SF. And the decor was so tasteful and current without feeling trendy. Whoever put the place together clearly appreciates quality and style. Kind of an oasis in a sea of B&B's with lace doilies and grandma quilts... It didn't bother us that there was no food available on premises since they are right in the heart of St. Helena and Archetype (also incredible) is right across the street for an amazing meal or a late night glass of wine. For breakfast, we ran down to Dean and Deluca for the best breakfast burrito I've ever had. It was kind of perfect!

If I had to choose a place to "wydown" it would be here. This is my favorite place to stay in St. Helena. It's right on Main St. in the quaint downtown with access to whatever you need. Love the ambiance and feel of this place. Definitely recommend checking it out.

This is a lovely hotel. However, for the price we paid, I can only say it was OK. For the price, I was expected to be blown away (2 nights were over $900). For that price, I expected a few more amenities. However, first let me say that the staff is amazing and very friendlly. The room was beautifully appointed and very clean. It was quiet MOST of the time, but agree with other reviews that at times folks walking up and down the hardwood hallways (beautiful flooring by the way) will actually wake you out of a sound sleep, especially early in the morning. Now to the cons: My biggest complaint about our room ((#7) is there is a skylight in the room over the bed! No kidding...so here in the middle of summer, the sun comes up about 5:30 a.m. and the room lights up like a circus. If you are sensitive to needing a darker room to sleep like me, make sure you know and ask UP FRONT about one of the rooms without a skylight. If anyone had forewarned us about this we would certainly have asked. Another negative about the sleep experience is the hotel could afford to invest in better pillows. My husband & I both struggled with the pillow comfort. The choices were either extremely soft (flat like a pancake) or so stiff they did not move, probably more geared towards a sham than a sleeping pillow. And finally, I agree with Leslie K. in that there was just something missing. We left saying "eh...it was OK". Although we were given a couple of free water bottles during our stay and a coupon for coffee in the a.m., there was NOTHING else offered as far as food or beverage. Some other reviews mentioned some fruit or granola bars in the a.m., but that does not exist that we could find. There is not even a basket of apples sitting around anywhere, which I see at all of the hotels throughout wine country. I'm not saying an apple is a breakfast substitue, but there is no food or drink in the hotel except for a water cooler and a tea service. Very lacking, again, for the price. We stayed at a different hotel in the area last year for about the same price, and upon check-in, there was a bottle of wine in our room (free), waters (free all day), a BEAUTIFUL full FREE breakfast (hot & cold), a 2-room suite with an outdoor patio, a pool, an on-site bar and beautiful property overall. Also, it was my birthday, and a birthday pastry was put in our room during our stay. I don't think Wydown knew it was my BD, but if they did there was no mention of it (My husband thought he told them when he booked). So I have to say that as far aw Wydown, we will go back to the other hotel next visit.

So my wife and I had heard of this newly remodeled hotel in St. Helena, ca. . We decided because of its close proximity to downtown and restaurants we would book a room there. The place was clean, friendly and most of all good rates. The decor was modern and hip. The beds were very comfortable and the cleaning staff was awesome. I would look at this to a option of expensive Yountville to stay as it's very close and a great downtown location.

Excellent hotel. Excellent location. I came here with a friend for a getaway. The staff is very friendly. The hotel is in the heart of St Helena and you are walking distance from great restaurants and cute little shops. The hotel came with a bottle of wine which I am starting to notice is very common in Napa Valley. The space was clean and modern. This hotel is on the newer side. I will be back!

We stayed here one night for a child-free getaway to celebrate our anniversary. Overall, we were pleased with our experience and would definitely consider returning. The hotel has a great location on Main Street (just a short 5 minute drive from Meadowood!). It offered a spacious room, comfortable bed made up with Frette linens and a cozy down comforter, and nice amenities (e.g., mini-fridge stocked with complimentary bottles of water and sparkling Izze juices, Nespresso espresso maker, L'Occitane toiletries, and free strong wi-fi). We also received a complimentary half bottle of wine to celebrate our anniversary. Note that we did not get any coupons for wine tasting or coffee, which some other Yelpers mentioned. The front desk did mention complimentary access to a spa/gym nearby (with extra charges for spa services) but we were in town to eat and nap, not do wine tastings or work out. We stumbled upon the parking lot by accident, as we accidentally drove by the place coming down Main Street (I never saw it despite GPS saying we were here!) and then we went around the block. The phone call from the front desk confirming our stay never mentioned the hotel parking lot is accessible only from Railroad Ave. That would have been a helpful tip. She did offer to help with restaurant recommendations but we had already booked Meadowood and Auberge du Soleil, so we didn't need help with dining options. We had room 7, which was on the "quiet" side of the building, away from Main Street. It is the first room when you exit the elevator/walk up the stairwell. I liked that there was no one above us (heavy stompers or running kids have kept us awake in other hotels), but we did hear every single person walking by the room because of the uncarpeted hardwood floor in the hallway. My husband griped that it sounded like a herd of cows whenever women with high heels clomped by our room. Guests pulling roller suitcases also made a huge racket. Thank goodness "sleeping in" means 7 am for us, as I would have been very annoyed to have been woken up by foot traffic outside our door. I mentioned this issue to the front desk when we checked out when asked how our stay was. The staffer apologized, acknowledging that the owner really loves the floors but that a runner would help dampen the noise. Yet I see another Yelper mentioned this in 2014 and nothing has changed. This was my biggest complaint and kept me from rating this 5 stars. It's also the reason why I might hesitate before staying here again. But for that noise, we did enjoy our experience. I liked the layout of the room, which included some lovely high end furniture options (which the hotel website mentions is from the owner's friend's furniture gallery in Seattle). The mirrored armoire had bathrobes and slippers and plenty of room to hang up some outfits, the large table to the right of the TV was great as I like to unpack my purse/luggage and spread stuff out, and the flat screen TV sat on a chest of drawers for additional storage. There was also an upholstered armchair and lovely leather nightstands. It's a peaceful yet interesting aesthetic. The other minor complaint is that our room had a random skylight above the bed, closer to the left side of the bed (when you're lying in it), which is my side of the bed. My husband joked about duct taping a towel to cover it up, as he prefers a pitch black room for sleeping. I still managed to sleep until 7 am, as I made sure to face the right side of the room and block some of the sunlight with a pillow. The bathroom was renovated beautifully, with subway tile and Restoration Hardware fixtures, as well as a showerhead with strong water pressure. I wish it had a tub, but this bathroom was still far nicer than the B&B we stayed in last year. We did not spend any time in the lobby, though I did stop for some water from the water dispenser placed on a console table in the lobby by the stairwell. All in all, this price point is higher than I usually pay for a hotel room ($395 plus tax, so we paid $450 out the door for a Friday night in June). However, it's St. Helena so it's unlikely one can find accommodations for under $300 on a summer weekend. I'm still glad we stayed here as it's a more luxurious and more pleasant experience than the St. Helena B&B we stayed at last summer.

I got married in St. Helena over Labor Day Weekend and Wydown Hotel was a fabulous find to accommodate a number of our guests including my now husband and I (we loved room #10). We all really enjoyed our stay and had the best time all being under one roof. Back in December of last year, we were so fortunate to be able to hold all twelve rooms and we filled all of them. The staff was so friendly and accommodating, especially Lisa E. who we were in touch with from the very beginning. The staff kindly placed the Welcome Bags we had put together in all of our guests' rooms and put out orange juice and muffins each morning. We cannot wait to return for another stay!!

Great location and knowledgeable helpful staff! Room with one king and a sleeper chair worked out great for us three. Bathroom super clean with great products. Espresso fabulous as was the location. The most amazing thing about the Wydom was that they sent us a scarf we had found on the property months after our stay. They kept it in case someone claimed it and promised to mail it to us if no one did! We thought we'd never see it again but they made good on their promise and my daughter who'd found it was thrilled. You can walk to great restaurants and eat and drink to your heart's content without having to drive back to the hotel. My daughter mentioned the skylight over the bed waking her up so you should be selective if you are light sensitive when you choose a room. Haven't visited since the entrance remodel but hotel is elegant, tasteful and uncluttered so I imagine it is a great addition to the space.