Windsor Barra Hotel

First come first who and how this property got 5 stars rating? What good about this hotel is pool, beachfront, a few restaurants around. Not worth money at all I flighted 12 hours room wasn’t available. Concierge helpless, front desk Gabriel was nice trying his best. About all experience I’m not recommending this hotel.

Location is perfect and amazing sunsets from the swimming pool on the rooftop. Rooms were not super clean (insect and mold in the bathroom). Price related was food for us.

Room: Large, with a comfy bed, but room lights come in the night if you touch the wrong part of the headboard... Very poor breakfast, except that the juice cups are normal cup-sized! Awful internet.

This hotel is a great stay in Barra. Like a lot of hotels in Rio, this one is old. The place has some relics of the last century: the phone is old, the furniture is old, etc. However, it makes up for it in other ways. The service is excellent at this property. The breakfast is very good, the room service is great and cheap, and all of the staff from doormen to bellhops to reception are attentive and professional. The breakfast attendants are more professional than most local waiters. You will get excellent service here. The hotel is also very pretty despite its age. The hallways and lobby are large, and it looks premium. The location is incredible if you like Barra. We only stayed one night, but we had a decent side view of the ocean from our room, and we easily had enough time for a nice walk on the beach before check-out. Windsor Barra Hotel is a great value; stay here if you value service and excellent access to Barra’s beach.

A very nice stay. The rooms are large, with nice views and very clean. The beds are large and very comfortable..The staff are friendly, and the breakfast varied and fresh. We enjoyed our time at this hotel

Restaurant has major issues - lady accused me of taking water in the restaurant; also she lied about breakfast and that I could not get alacarte eggs etc while others were getting them. ||Rooms are not a value for the money. The hotel itself is pretty average. Lots of guys walking around with suits on and ear pieces - staring at everyone. Wouldn’t recommend and definitely won’t be back.

Exceptional stay! The staff were incredibly hospitable, and the amenities were top-notch, making it a memorable experience.

The hotel is in desperate need of a renovation. The rooms are very outdated. The staff is not the most friendly. The hotels in a great location. Prices are reasonable. But I wouldn’t stay here again. We were only here for a conference and we are complaining to the coordinators about the hotel. They should have booked a better hotel. We’ve been going to the conference for 20 years and this was the lowest quality hotel we’ve ever had to stay in for the conference. I also learned that people who didn’t book through the conference paid 1/3 of what we paid. The conference should have had a group rate for booking hundreds of rooms. Very disappointed.

Great location, price and best view ever! Also the restaurant offers a fabulous breakfast buffet with all sorts of food.

This is a good hotel across from the beach. Very clean and secure. They offer beach service: towels that you pick up on SS1 and then on the beach they have umbrellas and chairs (if available). Breakfast buffet is included and very good. Service is slow so if you are a coffee drinker and expect to drink a few cups you will have to patiently wait for a server or if you are lucky, they might leave the coffee in your table. The pool is located on the top floor and is never crowded. They also have clean pool towels. Just help yourself. Things that they could improve: - service is slow - valet is even worse. If you are in a hurry, call ahead to ask for your car and have patience to wait some more. One time it took 30 MINuTES to get our car - Internet : wifi is slow and you pay for it There are a few restaurants close by. The pasta one next door is fancy and more expensive. The steak house to the other side is good but seat were greasy. I prefer wallking a few more blocks and going to "Baladinha Mix" to eat some brazilian food and nice juices. We ate at the hotel a few times for lunch and dinner and it was too expensive for what they had. Just when is raining but their "Feijoada" on Saturday is delicious and you must try if you like black beans. ;-) Esse hotel é bem localizado na praia na Barra. Bem limpo e seguro mas nao é perfeito. Falaram 5 estrelas mas nao concordo. Alguns elevadores nao funcionam para alguns andares, o serviço no cafe da manha é muito lento e a internet nao é de graça como a maioria dos hoteis 5 estrelas!!! Voce paga R$30 por dia pela Internet Eles oferecem toalhas pra praia no sub solo, e cadeiras e guarda sol tb na praia quando estao disponiveis. Na cobertura onde fica a piscina, eles tambem tem toalhas a disposicao e lanchonete. Para jantar e almoçar fomos raramente ao restaurante do hotel pois é muito caro para o que oferece. De sabado eles tem uma feijoada deliciosa com batidinha de coco mas o resto da semana eu prefiro caminhar e ir em outros restaurantes maravilhosos de frente pra praia tb. Gostaria muito que o Maitre na hora do cafe da manha parasse de bater papo com os outros funcionarios e prestasse atençao aos hospedes com xicaras vazias. O Chef que faz os waffles e omeletes é uma simpatia e otimo na cozinha. O cafe da manha vale a pena especialmente por causa do omelete dele.

Is is very well located with very well services and amenities. It looks like a hotel from the 80's, kinda old.It is in front of the beach, with gym, pool and great restaurant. The food is brazilian, lots of fruits and local food. Staff is very nice and helpful. The only things like a lot of hotels in Brazil is that they charge per internet use everywhere. So, even if you come for business I don't think that's right. It is OK and useful.

I recently stayed at the Windsor Marapendi and I was very impressed by the Windsor hotel chain. I assumed that all of the Windsor hotels would be of such high quality. Boy was I wrong. The service with a smile is non existent at this Windsor. I don't know where to begin. My thermostat is broken and when I called for maintenance they said they could not fix it or put me in another room. Their is ants in my room. I ordered room service and within thirty minutes of leaving my food in the tray my room was inundated with ants. They lost my laundry. I had my do not disturb sign hung up and guess what. A housekeeper opened the door anyway. Luckily I was not in a compromising situation. What good is a do not disturb sign if the employees don't obey it. I asked to speak to the manager and I waited for 30 minutes. I finally had to go. I still haven't spoke to the manager yet. No follow up. No apology. My room service orders have been wrong every time I order. The housekeeper does a terrible job cleaning my room. I think they just make my bed and empty the trash cans. Nothing else. I tried to use a bell cart for 2 cases of water and other items that I bought and they told me I wasn't allowed to use it because it was not luggage. I was in disbelief. I've never heard such a thing. I was in the restaurant and asked for the check. It took the usual 5 minutes to get anything around here. I was running late for a meeting so I told the host that I would sign the check when I got back. He put his hand on me and demanded that I wait for the check. Who does that?? This hotel should be removed from the chain. Or they need to replace the managers. The only reason I gave this place one star is because of Gabriel, the Food and Beverage manager. He has been the only positive part of my stay at this hotel. Stay away if you can or stay down the road at the Windsor Marapendi.