Williamsburg Inn, an official Colonial Williamsburg Hotel

The Williamsburg Inn is absolutely one the most wonderful places I have ever stayed. The Inn is beautiful, timeless and charming. From the fireplaces and furnishings to the exquisite flower arrangements, it is clear every detail has been carefully planned.Our room, and all the little surprises added to our stay. Angel, in the Restoration Bar was lovely to get to know. The service was impeccable. The Spa was relaxing and our massage therapists were both excellent. Every person, from our shuttle friend, to the front desk personnel, seemed genuinely happy and proud to be a part of the Williamsburg experience. I usually say at this point in my life I do not want to go back to places I’ve been before. The Williamsburg Inn will be an exception!

Beautiful and comfortable place to stay. My husband and I went for our 24th anniversary. The room was exquisite. We had plenty of space and all the amenities we needed. We didn't have to drive anywhere. Everything we did was in walking distance. I loved going in January and still being able to experience the Christmas decorations.

We had a lovely weekend stay at the Williamsburg Inn. The staff at the spa were amazing. Our lovely check in staff kindly called the Fat Canary restaurant and was able to get us a last minute reservation. She was so polite, professional and kind! We will most definitely return!

I recently visited The Williamsburg Inn, not for an overnight stay but to snap engagement photos, and I must say, the experience was wonderful. The grounds are incredibly well-maintained, showcasing the elegance and charm the Inn is known for. Every corner offered a stunning backdrop, making it a dream location for capturing special moments. The staff outside staff was extremely friendly. With a bit of patience, I was able to capture some truly beautiful shots, as the area provides so many picturesque spots. Overall, The Williamsburg Inn is a lovely place to visit, even if just to admire its beauty and take in the tranquil atmosphere. It’s a gem in Williamsburg and perfect for creating lasting memories.

EVERYTHING about our stay at the Williamsburg Inn was fabulous! I’d have to think long and hard to find something that wasn’t just perfect. Honestly, I don’t think I can. I failed to get the nice ladies name in the gift shop, but I thoroughly enjoyed chatting with her! When I walked into the concierge room I had the best greeting I think I’ve ever received! We had breakfast at the Inn and it was superb! I can’t think of any reason why I would ever eat anywhere else, in the future. The next time we visit Williamsburg, I will choose to have dinner at the Williamsburg Inn , rather than in a taverns. You must experience a taverns, at least once, but I am confident that dinner at the Inn would be outstanding! Our room was so comfortable and so beautifully decorated! They even left a gift for us, and when we came back to the bed prepared for bedtime, there was chocolate and Bailey’s waiting! Our room had the biggest bathtub I think I’ve ever seen. So comfortable and relaxing! I could go on, but I will stop here. Oh, I don’t think I mentioned the flowers In the room!

Had a fantastic one night stay for our Anniversary this week. The resort was beautiful. I particularly loved all of the lovely fresh flower arrangements. We also enjoyed the new outdoor bar and the incredible Rockefeller Room tasting menu. I also got to enjoy the wonderful spa. The only upgrade that i would ask is that the rooms get rid of the little plastic bottles of shampoo and switch over to the larger pump containers as the Hilton’s and Marriott’s are doing. Otherwise 5 stars all around

It was heaven on earth!! Every need was met with flourish and grace! Stephan, Karen, Ryan and Sarah in the dining rooms were absolutely top notch and treated us like royalty. George and Andre were so helpful and friendly and answered our many questions when they were asked ! Our housekeeper Marissa was so thorough and always added such amazing little touches! The check in and check out personnel were well oiled machines and did it with efficiency and panache!

We stayed in a lovely colonial house owned by the Inn while we attended Family Life’s Weekend to Remember and for a few extra days. Great location and lots of charm, with modern conveniences. We liked it so much that we stayed there two years in a row (different houses each year). The reasons I didn’t rate the room as 5 stars are because we were supposed to have a canopy bed, but the canopy had been removed and because they don’t use fitted sheets on the mattress (flat sheets on the mattress just don’t stay put!) Otherwise, the room was lovely, had a fridge and coffeemaker and a great lighted mirror for doing makeup.

Great place!! Staff were accommodating and pleasant. Would like to see a little more breakfast / snacks at the coffee shop onsite. However great local food places filled that gap! Place is clean, quant with a private balcony and fireplace. Fitness, Pool, great area to walk, and more! Check it out! We will be back for sure!

My family and I just returned home from the Thanksgiving holidays which we spent in Williamsburg. VA. This has been on my mom's "bucket list" for years and we were excited to make it happen this year, making the trip out from southern California. We made a 4pm reservation for the Regency Room buffet at the Williamsburg Inn based on the amazing reviews and the wide variety of the menu which would appeal to our group of 5- 4 adults and 1 child. I was concerned that our 4pm reservation was too late for Thanksgiving Day but the lady on the phone assured me that while that was the last seating, the food was always being refreshed and it would be the same as eating earlier in the day- there would be no difference in the experience. We showed up for our reservation on Thanksgiving Day and were told our table was not quite ready- no problem! 5-10 minutes later our party of 5 is taken to a 72" round table that is set for 10 people. We weren't sure if they had our reservation wrong, if another party was joining us, etc. Seating a party of 5 at a table of 10 means we either sit in every other chair to be able to see each other and possibly talk (over an extremely oversized table) or we sit at one end which does not allow for great dinner conversation. When I inquired about getting another table I was told it is better to be at a table that is too big than one that is too small- easy to say when you're not paying $100 a head for dinner. We were surprised to learn we could not order alcoholic drinks through our server but instead had to go on a wild goose chase through the room. The fact that you are celebrating a formal holiday in this beautiful room and then you have to walk across the room to a woman sitting behind a table to buy a drink ticket to then walk across the way to actually place your drink order at a makeshift bar was definitely strange- not to mention a hassle for the senior citizens in our party. Our server clearly did not want to be working that day as he made little effort in interacting with us other than to tell us what was on the buffet. Tea and coffee requests were made a minimum of 3 three times- twice with our server and once with another server- and it still took nearly 30 minutes to get either. If the room had been packed and the staff were working their tails off, or if they had simply said, it will be a while- we get it. But the room was not even a 1/4 filled and there were plenty of staff just standing around, moving at a snails pace. As for the food, the salad, seafood and cheese station were delicious! But unfortunately, all of the food on the dinner buffet- from the soup, to the meats, to the sides were all cold- not even lukewarm. It was such a disappointment. I mentioned to the server ladling the soup (after I had tasted mine) that it was cold and she just looked at me with a blank stare. Not to mention that you were serving prime rib (albeit cold) with no horseradish. The dessert buffet was a mess- I wish I had taken a picture. The Ice cream was literally a puddle of milk which no one had cared to tidy or replace (for a good amount of time) and there were only 2 desserts left out of the 5 mentioned on the menu- so much for replenishing. . All the buffet tables were out of plates by 4:30pm with no server noticing and it took some time to get new plates out. Lastly, I guess the entertainment was only booked until 4pm because there was lovely live music being played as we took our seats at our oversized table but by the time we figured out that we were not going to be able to move the music had stopped and by 4:10pm he had packed up his instrument and left. The whole experience was not only disappointing, it was awful. Especially when you take into consideration how far we traveled, the money spent, and the fact, that this is now our holiday memory for 2024. The only person we could find to talk to after we left the room was the manager for another dining room- I believe it was the Terrace room but to be honest, I was so frustrated and disgusted with the whole thing that I didn't want to get into it there nor was it under his watch. Save yourself the disappointment and do not book a holiday meal here!

The room was amazing. Everything was spotless. The staff was welcoming and helped plan activities for our visit. The Inn now has a nice bar area. While we did not partake at the bar, it appeared well stocked. On your next special trip, visit the Williamsburg Inn.

We had a fabulous stay at the historic houses at Williamsburg Inn. The spa services were fantastic. We had an amazing NYE dinner in the Rockefeller Room. The meal was outstanding! The staff at the Inn are always helpful and attentive. My only disappointment was that the pool was out of service. We will be back again!

Sadly if I could give zero starts I would have. This week we waited for 45 minutes to buy a bottle of champagne and the bartenders were extremely rude and we ultimately weren't given the champagne. A loss for both parties -- a large tip for them considering the quality of the champagne and a loss for us that we were never served. Do not recommend coming here.

I have stayed at many high end hotels all over the country and the Williamsburg Inn rates up there with the best. From the minute you walk in you are greeted with the warmest hospitality and assistance (shout out to Rupert). The property is old but flawlessly maintained. There is charm in every part of the building . We dined at the Terrace Room. It was an amazing experience and as delicious as any big city establishment I have ever visited. They were kid friendly and the service was impeccable. The turndown service was also a nice treat, priming us to enjoy our well appointed room for the remainder of the night. Even though we visited in the cold of winter, the two fireplaces were roaring in the main lobby. The grounds are perfect for an evening stroll and the proximity to everything Williamsburg is unmatched. We will definitely be back, can't be soon enough!

Check in was a little fumbled as we arranged an early check in but when we got there, no note was made of it. Rooms could be darker to help sleeping in. We stayed in a suite and everything else was wonderful. The service is outstanding

What a wonderful Mother's Day gift from our daughter to her mother, and I had the pleasure of enjoying the gift as well. My Grubbing Buddy received a weekend stay at the Williamsburg Inn. Not since our stay at the Graylyn Estates located in Winston-Salem, NC have we enjoyed such an upscale hotel stay. not only were the accommodations but the check-in staff and the Inn's concierges were both helpful and pleasant. Our room was both comfortable and relaxing. Because I am a heavy coffee drinker, the Nespresso coffee machine was a pleasant sight, and served along with the high-end water bottles, Saratoga Natural Spring Water made my morning coffee even nicer. a plush white cotton robe and slippers for us both made our stay even more pleasant. and I've had chocolates lifted on our pillows after turndown but how about chocolate and liqueur "Disaronno" with two beautiful tiny liqueur glasses, I would tell you how good the chocolate and liqueur were, but they were both gone when I came out the shower. My Grubbing Buddy had no idea where it all went. While everything about the Williamsburg Inn was extra ordinary and high-end I would definitely do it all again. Thanks to our daughter we were both introduced to this delightful Inn in Williamsburg.

It's a beautiful, customer oriented place to stay & enjoy our past history! It is like stepping back in time. I wish America could still be same as I our founding Father's setup. Unfortunately, present government is eliminating our basic freedoms under the Constitution!

On Father's Day 2024 my wife & enjoyed a delicious Sunday Brunch in The Restoration Room. Cindy selected the Filet with Scrambled Eggs & I opted for the Country Ham and Poached eggs, both of which were delicious. Sharon, or waitperson, patiently explained several selections and options. She was courteous, personal, professional, and polite. Sharon, thank you for serving up delicious, fresh, hot meals. We will celebrate our anniversary next Sunday, June 23rd, and dine at The Inn again. We made reservations and asked to be seated in your area. Sharon, thank you for your exceptional service today and for ensuring our meals were delicious fresh and hot. Cindy and I look forward to seeing you next Sunday. Regards, Damon E Gates

Careful....when you pay high prices, you expect consistent service. Not what we encountered. We stayed in a tavern room and room was nice enough. Ice machine didn't work and 3 calls to front desk, we were finally able to enjoy a cocktail in our room. Christiana Campbell Tavern was disappointing from the weak drink, to terrible service . Food was ok but for the prices? Kings Arms tavern was much better service, drinks, food and overall experience. Our waiter Martin was exceptional. We rate all these things because we had a package.

This review is for the "Restoration Bar" which is the hotel's bar at the entrance of their restaurant. It's not a large area, but boy does it make up for it in terms of luxury. It was early on a January evening and already quite full. Mainly because it is just a small spot. We just grabbed seats at the bar and enjoyed watching the bartender in action. I went ahead and ordered the "Inn's Ginn & Tonic" which was their take on a G&T. Wow, it was fantastic! Refreshing. Crisp. Perfect. The ingredients: Bombay Sapphire Gin, Lavender Bitters, Cucumber, Rosemary, Juniper, Lime, Lemon. It is now highly recommended by me.

Beautiful location but the organization has seriously eroded since post-COVID. All of the little aspects that made it a luxury stay seem to have been replaced with overwhelmed staff and lack of management. This used to be a nice treat but there are more affordable, better service provider alternatives in the area now. Hopefully they can recover what has been lost, but I'm not too hopeful. The spa is wonderful however and I highly recommend it, but bring back the snacks!

Check in was very poor. An older gentleman who has worked there for 40 years was very helpful but others we dealt with were rude and dismissive. We spoke with several people when making the reservation about the package upgrade and made it clear it was for our wedding weekend as well as making a note in the online booking that we needed to get into our room on time for our rehearsal dinner. Nothing was done for us. When our room was finally ready after 7 pm (unacceptable after traveling a great distance to stay at the Inn for a promised 4 pm check in), we returned after our rehearsal dinner with me wearing a white dress and the evening front desk staff asked me how I was associated with this booking. LOL. You can imagine how that came across after multiple, repeated attempts to communicate the nature of the weekend. I wish we could recommend others to stay at the Inn without hesitation as the room was comfortable and every need was attended to after check in but we cannot. It soured our big weekend and we will unfortunately remember how the desk staff seemed to have no idea who their guests were despite constant communication about it. Very disappointed.

We've stayed at many Colonial Williamsburg (CW) properties including in houses right on Duke of Gloucester (DOG) street ... but this most recent stay in Williamsburg Inn takes the cake. We booked a suite because we thought we'd have a child in tow, but as a result of some last minute sports-meet logistics, she stayed at home. We showed up a bit early before our room was ready, but they happily provided a parking pass so that we could park in the lot and wander down to Merchant's square and grab a bite. There is access to ONE (very slow) electric car charger in the lot, but sadly it was in use when we got there. Fortunately it opened up when we returned later once our rooms were ready. The room was clean, spacious, and gorgeous. Maybe it had something to do with the room we chose, but we received a porcelain tray as a gift when we walked in! Our first evening we wandered out to the patio and enjoyed a few absolutely delicious drinks -- I had the Rockefeller Manhattan and a Martinez, while my wife tried the Strawberry Fields. We were also treated to an absolutely fantastic singer/guitarist until 9pm (which is when the patio bar closes). Our second night we ended up having a small late dinner - the burger with Cheddar Pimento Cheese (a messy but delicious concoction), and the grilled caesar. The caesar was admittedly a bit small with sliced anchovies on the side ... but I wasn't hungry so it fit the bill well. Perhaps the coolest thing about our experience though was the thoughtful drinks they left us at night with the turn down service. A full arrangement of tall glasses, bottled still water AND ice in the living room and on the bed a nightcap - Disaronno one night, Bailey's the other. Meanwhile everyone we ran into from housekeeping, check-in staff, bartenders, waiters ... everyone, was great. We found out that our waiter during dinner was enjoying his FIRST shift. Shocking. He was stellar and seemed well practiced. Looking for a place to stay very close to CW and not too price sensitive? This is your place.

This is one of the nicest places we've ever stayed. We enjoy traveling "well" and have stayed on a great number of 5-star properties. The Inn at Williamsburg is right at the top. The hospitality and warmth of the staff are unparalleled. The appointments and finishes throughout the hotel are beautiful (we didn't say in the room but we even got a peak into the Queen Elizabeth suite). The food was delicious and the concierge helped us plan the perfect itinerary for the park! If only they could have turned down the heat and humidity outside (it was COOKING HOT the whole time we were in Virginia - LOL). We will most certainly be back! THANK YOU.

The hotel and grounds are truly beautiful,the service and food are always great. Unfortunately the outdoor spaces of this property and The Griffin Hotel adjacent to the inn,are often not in a tidy appearance for these hotels. Outdoor often is left in dissaray,glasses and napkins left outdoors overnight and upholstered seating is usually a mess as well. No one is check8ng these areas so guests can use them.

We just left the inn and I miss it already! We had the BEST stay. The staff was friendly, helpful and courteous, the rooms were clean, the beds are comfortable. The restaurants were wonderful as well. We have already booked to come back in December!

One of the worst places we have ever eaten at. We are local and continually try to "give it a try." Two nights ago it took us TWO AND A HALF HOURS to be served. 45 minutes to get menus. When the food was served half of the meals where cold. The most amazing thing was that IT WAS NOT BUSY. For my wife and I the tab was $180. ( split a salad, 2 glasses of wine, 2 beers, burger and a pizza). Worst service I have ever had. The last time we where there the manager grabbed us and asked "are you walking out on your bill?" You want to eat here. You are crazy.

Very nice upscale dinner place. Food was excellent and service was excellent. I would highly recommend this place.

This is where all the good food is hiding in Williamsburg. Best brunch in town! The service and grand finale were well worth the price!!!

I stayed at the Inn 50 years ago and it is as grand and wonderful today as it was back then. Impeccable service in a wonderful location. Unfortunately, due to COVID-19, it everything was open and maid service is limited. Understandable however. We will be back next year for sure!

Unfortunately I needed to cancel my reservation. I was hoping to stay there in the future. I called a few weeks ago and the reservations agent tried to get me to rebook. I didn't have dates yet I asked for a refund of my deposit. I never received an email cancellation nor a refund. I contacted them again. They claim it was canceled but refused to give me proof. I explained the credit never came through. They transferred me to the front desk that blamed American Express. I asked again for proof. Never received it. I had to call American Express and dispute the initial charge. Not very comforting.

We went to the Terrace Restaurant across from the Rockefeller Room. I ordered a Whiskey Hot Toddy. It was a bit strong for me. I then ordered the Rum Hot Toddy and it was just right. Warm cider with a slice of lemon and a cinnamon stick. $13.00 for the drink. Then I had the Wagyu burger with onion relish, homemade pickles, Gouda cheese, topped with fresh greens. It was very tasty but the fries with it weren't memorable. I asked for ketchup and never got it. The server was HORRIBLE! She had a terrible attitude and was constantly trying to rush us. It ruined my experience! I'm not looking forward to ever returning. I gave her less than 10% for a tip and I rarely do this. I really did not care for that young woman and I cannot understand how she makes money with her attitude! We were there on Sunday December 8th.

Just left the Restoration Bar after sitting at a table for 15 minutes or so without so much as a glance from the several staff who passed us, including, I am pretty sure, a manager, and for sure a bartender. Was it busy on a Friday evening? Sure. But you had to practically walk over us to navigate to the table that did receive attention. And then walk BACK over us (figuratively) to go back to the hostess stand. We just wanted to enjoy a drink and the ambiance, but the lack of attention drove us to leave for a more attentive place. It will be a while before we attempt another visit.

I discovered this place after looking at different destinations to travel to. After coming across Colonial Williamsburg, I found this place online, and from the pictures, it looked spectacular. When first walking in to the inn, I was overcome by the amazing beauty of the place, with beautiful chandeliers and paintings embedded onto the walls. I walked into the room I was staying at, and was shocked after seeing how pretty the room was, and how clean and pristine it looked. Two chocolates were put on a pillow, along with a quote from Thomas Jefferson. Robes were even put in the bathroom. Additionally, a dish was given to my family, which was very kindly. After walking and discovering the grounds of the inn, I found two beautiful pools. The fitness room was also very spacious. The next morning, after arriving at the inn, I decided to try the breakfast that the inn had. The food was delicious and beautifully displayed. I throughly enjoyed the pancakes, that were sprinkled with powdered sugar, and extra layers of chocolate chips. Overall, besides the amazing breakfast and views, the people in the inn are very kind, and I haven't had a single problem with anything in this inn. This was an amazing experience, and I recommend this inn as a place to go!

We always like to visit the Inn when we come to Williamsburg. This is like stepping back in time to enjoy the iconic elegance of another era. Even if you are not staying at the Inn, you should at least come for a visit. We were happy to catch the Inn decorated for Christmas. The exterior greenery was covered with tiny lights as well as the 3 large Christmas trees over the portico. It was tastefully done. There was a real, roaring fire in the entrance hall which was so inviting and warming. The floral arrangements over the interior arches were spectacular. The tree and accompanying display seemed smaller to me than in previous years. We were sorry to learn that they no longer have a gift shop.

Ate here with our folks and would go back to experience with just the wife to enjoy it even more. Ambiance is great. Out door seating in either an enclosed tent or outside with or without a fire pit. Grounds are beautiful and the inn is gorgeous. Service was on point. Manager Michael is a super star especially dealing with certain family members that can prove difficult for some. Our server did well also. Food, it wasn't bad. The charcuterie board was ok. Pumpkin like soup was good. The burgers were ok, a tad dry. The steak sirloin was good but the yellow foam on the plate was odd and looked like our dogs vomit but the Béarnaise sauce was good. It has 5 star potential if IMO the menu shapes up a bit more. We'll be back!

The crown jewel of historic Williamsburg. Visited by Presidents, dignitaries, executives, honeymooners, history buffs for years, it captures the history of the surroundings and infuses it with luxury. If just dining at the inn, the fare is traditional and exquisite, with something for most tastes and palates. Step out of the norm and cherish the majesty of the Williamsburg Inn - you remember it always.

We stayed in the main hotel for 2 nights. The staff were all very helpful, courteous and professional. Alexander , at the front , should really be tour guide ! He was very helpful and recommended great places to eat and visit during our stay The room was very nice , newly remodeled with charming furniture. We were not impressed by the restaurant at the hotel , however ! I definitely recommend this hotel and will sure come back Thank you for making our stay so pleasant

Premium place to stay and dine in CW. We enjoyed the afternoon tea. Comfortable lobby to lounge in. We really enjoyed CW - everything is so close but their is a shuttle if needed.

This review is for the afternoon tea, which was simply absurd. We had reservations for 3:00. We arrived at 2:50 and were asked to wait in the lobby, which we did. At 3:00 when they came to seat us, we were the only people in the room so we weren't sure why we were asked to wait when they could have seated us when we arrived. There were no less than five servers literally standing around either doing nothing or cleaning, such as using a sweeper, while we're dining. My friend and I ordered the tea and scones, which were $18 per person. We received two sugar crystal-encrusted baked goods that were clearly not scones, or at least were not scones that should be served at tea at a resort. The scones were what you would commonly get at a grocery store or franchise coffee house. Certainly not homemade or fresh baked. Very disappointing. Along with the brick-like scones, we received two strawberries, one of which was inedible, and some grapes, most of which were inedible because they were old and rotten. (Photos below) The tea was enough for two cups, but nothing impressive. So for $18 we each got one scone and two cups of tea. There was one edible strawberry and maybe eight edible grapes. Don't know if their idea of tea is supposed to be representative of English tea, but it clearly is not even close. Disappointing atmosphere and even more disappointing food with a ridiculous price attached that they took the liberty to auto-gratuity.

Exquisitely set in the colonial area of Williamsburg the Williamsburg Inn offers fantastic grounds, fabulous interiors and fine gourmet food at a surprisingly affordable price. I thoroughly recommend the ham pate with home made locally grown peanut chutney... i mentioned to my waitress how good the chutney was she said I could buy some there... however she asked for my email address and the head chef emailed me the recipe within 10 minutes. Fantastic food in a wonderful setting, well worth the visit when you are in the area soaking in Colonial America..

One of the most phenomenal hotels in our country. Not only is it gorgeous but full of history. While the colonial portion of the city is divine all on its own the Inn is a step back in time in a manner that is nothing short of divine. The afternoon tea is a must as the food is delectable and the service is impeccable. If able request Sharon as her attention to detail and kindness is beyond compare. Another lovely experience at the Williamsburg Inn.

On Dec 27 we had reservations through Open Table and they messed up the reservations. Arrived early and asked desk if possible to get seated early was told No that won't happen Went to bar area and had a glass of wine everyone around us was assisted by a server except us. We had to ask for appetizers. When we asked the server said we were not her table We were told for 30 minutes they were setting up our table, when we were finally seated server was friendly but slow others seated after us received there food at the same time as us or before Food was overcooked and NOT hot. My grandson said the chicken nuggets and fries were the best he had ever had We had guests from out of state and I was embarrassed to tell them it was supposed to be a great restaurant. We will never go back or bring anyone there again

We came here for tea while in colonial williamsburg. It is a nice break from all the walking. Tea service was good- not the tastiest Ive had but not bad. They have a ham pate sandwich as part of the tea which I think is a nice touch considering we are in Virginia. It is a nice experience while in the area.

Luxurious and historic, with a perfect location to access the park by foot. We came here with young children & had a great time. Breakfast included with our stay which was almost the highlight of every day.

This review is solely for the Williamsburg Inn bar. As a Williamsburg local who grew up in the area we always loved and made it a tradition to visit the Inn and grab a few drinks every year to see the holiday decorations. For the past two years we've had consistent issues as it relates to the staff at the bar. Most recently we called ahead (due to COVID), and asked the front desk what time they were serving drinks til; the front desk informed us 10pm, great! We arrived around 8:45pm after dinner, found a place to sit and approached the bar. The lady behind the bar, did not make eye contact but snapped saying they closed at 9pm. Extremely rude and unprofessional, if I was an actual guest it would've played out differently, but with all of the OTHER non-CW options in the area we ventured elsewhere to spend our money. Highly highly disappointing customer experience, and I can see why the areas so depressed. +1 star for the holiday lights, that's about it.

The Inn is well maintained and attractive. It is right in the heart of the historical district and offers a free tour of the local attractions. The restaurant offers food that is superb. The room we stayed in was luxurious and it would be difficult to top the amenities. They even had little lights surrounding the small refrigerator for easy access at night. The bathroom was large and updated. However, some of the people at the check-in desk were officious and the room was freezing. I put the heat up to eighty, but I don't think it ever topped sixty-five. That is a deal breaker for me. It is an expensive treat but does transport you back in time where you would expect those who frequent the inn to be a part of "The Gilded Age."

Absolutely beautiful, great experience from walking in the from door to every detail of the room. Very clean and the staff was the best! Will definitely return, thank you for creating such a wonderful experience.

Old world charm, first class service. We will return.Thank you for a great stay, great food. The property is magnificent (building and the gardens). You can walk directly into colonial Williamsburg. colonial Williamsburg is an important place in the United States, and The Williamsburg Inn adds significantly to the downtown area.

My husband and I had our wedding reception here, and everything was beautiful. With my crazy amount of questions, last-minute changes, and other addition of details, all were followed through and things turned out wonderfully. The staff here are amazing, attentive, and very organized. The food? Impeccable - we had offered a selection of either halibut or a filet mignon, both cooked to perfection, seasoned extremely well, and delicious - all of our guests were pleased (thank the Lord!)! I've heard that the Queen stayed here a couple of times when she comes to visit (how crazy is that?!) - this place reeks of elegance, sophistication, but none of the pretentiousness, as everyone treats you as a guest, even if you're just stopping by to take pictures. I love the decor, the furniture, the cleanliness, and the overall look of this place. It's so majestic, and we were fortunate to have a memorable event here. +beautiful inn!!! :D +great venue space

Great place to stay, incredible food and accommodations! Spa is right next store, very convenient to downtown Colonial Williamsburg. Staff is great too! If you have a chance stay for Thanksgiving, it's an amazing event and experience to have! Worth the money!

This review is of the Bar at the Inn and not the property itself. We have stayed at the Inn before, but not on this trip. We have been visiting Colonial Williamsburg for nearly 20 years and even when we don't stay here, we always visit the Bar as they have some of the best cocktails around and some of our favorite bar staff, Natalie and Casey. It had been about 4 months since our last visit and when we arrived this time, we were blown away and disappointed that both Natalie and Casey no longer worked here. After learning where they had gone, we went to visit them as we had to know why they left. First, both of them were extremely professional in explaining why they left without bashing the Inn. What we learned was all of the changes that were being made by the Inn and CW itself. We are also donors to CW and are aware of all the struggles that CW has been having with funding. We knew they have been making changes to the resorts, but losing some of the best staff is not going to help the overall goals. When we were here last time, we met one of the bar consultants that CW had hired. A very unimpressive fellow. Natalie had 10+ years of service at the Inn and is one of the most personable bartenders we have ever met. Casey had several years of service between the Williamsburg Lodge and the Inn and also a very personable bartender. To have a great bar, you have to have great bartenders! It's not just about making good drinks. You have to engage with the clients to provide a great experience. Chris, Mary and Maria were all very pleasant to us this trip, but I believe we won't be visiting as often or at all after seeing the changes that CW is making. It appears to us that in a desperate attempt to make more income, they are pinching pennies while dollars (and staff) walk out the door. To top this off, we went back to the Inn after dinner for a night cap as a final hurrah to this bar. It wasn't busy and we decided to sit outside to enjoy a cigar. Would you believe we overheard the Manager and one of the male bartenders talking about Natalie. While they didn't say anything negative from what we heard, they were having a conversation like we weren't even there as they discussed the bar staff and shifts. It was extremely unprofessional for such a place as this. Just goes to show that you never know who is listening and it's heartbreaking to see a 5 Star establishment have 2 Star management at best for this part of the resort.

A return trip for our anniversary. We dined in the old Regency Room 30+ years before. The newly remodeled Rockefeller room is beautiful, the food and service was everything we could hope for. I had an amazing crab cake starter followed by the shrimp and grits. As a northern boy, I was still undecided on grits till I had these. Astounding. The rest of the family went with brown butter dumplings to start and a wonderful filet mignon and a coriander scented chicken breast. Desserts were Pecan Financier (which was very good but the low point of the meal), an Earl Grey custard and a croissant bread pudding. Add in some wonderful wines and it was a magnificent meal. The service was excellent as well. The Regency Room is now used only for large events, but we could not have had a more wonderful meal. It's not inexpensive, but we judged it worth every penny.

I can't think of another hotel that is nicer. The attention to detail is spectacular. The rooms are spacious with comfortable beds, sofas and desks. Free wifi too. This hotel is beautiful and a joy to walk through. There is ample parking and super close to everything Williamsburg, including of course Colonial Williamsburg; of which it is right in the middle. Here's a picture I took http://www.flickr.com/photos/stevecarroll/6283231550/in/photostream. I'll add more to the help photo stream.

This rating is for the Afternoon TEA and NOT the actual Inn. My mom and I had afternoon tea here 4 years ago. It was in the dinning room and had great selection of tea. Service and food was fabulous. I came back again today with my grandmother, mother & aunt to find out that they are now serving the tea in the lobby!!! That's right, you heard me...in the LOBBY!!! There is nothing about a quality tea that says serve it in your hallway! On top of that, we paid over $45 per person for very limited tea selection (only 5!!!!) and tea sandwiches that were smaller then the dessert (the ham sandwich is smaller than a macaroon!). The food, overall was good and so was the service...but WOW, so disappointed! I would NEVER go back and definitely DO NOT RECOMMEND! Save your money and have a nice prime rib dinner at DoG Street Pub!

I had heard so much about this place, I expected a bit more. It was a very nice, elegant hotel. Beautiful decor, great staff. The restaurant was pretty good, not outstanding. The room was beautiful, the amaretto and chocolate on the pillow was a nice touch. Overall, great experience.

This review is for afternoon tea. Food mediocre if not just plain bad. Almost inedible. Charged us $15 for a refill of sparkling apple cider. Service slow and poor. Terrible for a highly regarded resort. Disappointing outing for my mother's 80th birthday.