I’m glad I ignored the handful of negative reviews, which mostly are from a few years ago. These thermal baths are quiet, in a stunning location and with helpful, friendly staff. The view from the outdoor pool is beautiful, the spa “village” is very good and the Aufguss - every two hours - was excellent; the man who led it was a master with the towels! The Roman-Irish bath was well done - sure, it’s not Baden-Baden and the facilities are a bit tired in places, but I’m very pleased I made the trip.
Hyekyung Kim
Google
It feels unrealistic to be able to take a hot spring bath in the middle of the Alps. The hotel is quite spacious and convenient. The surrounding scenery is breathtakingly beautiful and doesn't let you take your eyes off it. Maybe that's why everyone I meet greets kindly each other.
Andrea
Google
The view from the pool is amazing. The sauna rituals are very cool but its just every 2h. If you buy 3h ticket you can catch just one.
In sauna area it was a bit cold for me.
They dont offer tower for free.
The ticket is a bit overprised compared with the facilities.
Petra Drašković
Google
So lovely. We especially appreciated the spa village (which opens at 3 Pm). It has sauna and peeling ceremonies at designated hours, and we were able to participate a sauna and bier experience, which was amazing. Be mindful, it's a nude zone. It came as a bit of a surprise for us.
It is a little further from the main Leukerbad spa and a lot more quiet.
Soumi Bandyopadhyay
Google
Cons: The water temperature is really cold like 30 deg in outside pool. The inside pool is perhaps 1-2 deg higher or it appeared to be higher because it is indoor. In other spas, it is usually 35 deg.
The ambient air is colder so as soon as you go out of water , you get chilled. You can see the ceiling moldy and the walls of the indoor pool looked discoloured which did not relax us a bit.
Changing cubicles did not have enough light and also the space of the lockers was not enough to store things. Some of the locker keys were broken.
Pros: The outside pool has an amazing view.
Spitx Diogo
Google
Accessibility wasn't top and the entrance hard to find, but thanks to that we met a kind couple from Thailand and went together in the adventure. Teams were nice and welcoming, pools clean and tidy-up. Confortable place, not crowded even if there were some dailies excursions arriving by the late afternoon. We've met another very kind couple from Thailand and we're sorry we didn't exchanged more with them. Everyone was pretty nice and that just added up to the experience positiveness in my opinion. There was a small snow storm but the exterior pool was still inviting. If you keep an open mind and don't push expectations beyond the limit the experience will be awesome. In family, as a couple or alone. I don't have photos as I hadn't my cellphone with me because of it's low waterproof rate. Some visitors surely made some amazing photos and videos.
Noah Glarner
Google
The place could be beautiful if it was maintained properly. Almost no water comes out of some showers, and the water temperature could not be adjusted. One sauna was out of order, and the windows were dirty. However, the sauna (the ones which could be used) were beautiful, which merits an overall two stars.
Samuel Williams
Google
Having read previous reviews we almost didn’t go to this spa at all.
However it is in our opinion if you want to have a bit of a swim and enjoy the view and a chill the best one in leukerbad with the guest card.
It is a bit rubbish that you can’t go into the Spa/or whatever they call it. They want an obscene amount of money to go also and since therme 51 has amazing spa facilities there isn’t much point.
The changing rooms are a bit old school but totally fine, the lockers are quite quirky.
Some people moaned about the on wall hair dryers not being hot but I think they operate as well as they were designed to (you will also find these elsewhere in leukerbad).
Cleanliness. This was a concern from other reviewers however it’s fine. It’s pretty clean the showers are good. -they don’t give you shower gel here like in other spots.
There are areas they could improve. Mostly needing regrouting at the top of the pool outside and some areas just want some maintenance in line with the quality of the building.
However. It didn’t bother me that much as a leukerbad summer card user however would I have expected a higher standard of finish if I have to pay ~60chf for me and my wife. Maybe. so I can understand why some people have pointed it out…