W Taipei

Booked two nights, upgraded to Fabulous suites facing Taipei 101 on the 23rd floor using NUAs. From check in to check out, the W delivered on the W brand, with cool, fresh vibe.||Room: gorgeous. All the modern amenities including a wireless Bluetooth speaker, partition between the sleeping and living area, mechanized blinds and shears for all the floor to ceiling windows. Bed was wonderful and the sheets heavenly. Shower pressure was awesome. Didn’t get a chance to use the tub but wish we did.||Gym: W hotels are known for outstanding fitness and spa facilities - Taipei was no exception. We received a $125 luxury experience credit, which we applied towards a 60-minute massage, which was excellent.||The elite amenities at the Taipei W are generous. One of them is a free cocktail between 5-7pm at WooBar on the 10th floor. The bar actually opens up to the pool but due to the cold weather the pool was closed. They had a DJ spinning tunes…it was a nice vibe.||Location: as noted, the W is within walking distance of Taipei 101, and is actually connected by a system of pedestrian walkways and shopping malls (Breeze, etc) all the way down to Taipei 101. Despite the rainy weather while we were there, we were able to use those walkways to explore many stores and stay dry. Very convenient.||Everyone was polite, solicitous of our needs, and spoke good English (although I speak Mandarin). A really fantastic stay we wish could have been longer. Cannot wait for our next trip to Taipei.

I am usually a little worried about hotels that cater to the young and hip crowd - sometimes you feel the staff thinks they are too cool to deal with you. It was not the case here. Everyone was super nice and helpful!||This is one of the most expensive Marriott branded hotels in Taipei. We gave it a try since it had a low-rate week, probably because business travellers avoid the Chinese New Year weeks.||The hotel's location is perfect if you want to explore the Xin-Yi District of Taipei - from the Taipei 101 to shopping to weekend street buskers to bars... it is basically on top of the Blue Metro Line - you can access it through the department store when it is open. Very helpful when the weather is bad/hot.||From the first floor lobby, front desk, to housekeeping, to the restaurants to the gym, everyone was helpful and thoughtful. ||Contrary to some reviews and probably because it was a slow week, we were upgraded to a suite. It was very nice and has some gadgets like Bluetooth based speakers to play your music. The only strange thing was the sink at the powder room. It reminded me of the new crammed lavatory sinks on some 737s. You really can't wash your hands without having the water splashed all over.||There is no executive lounge - I have not stayed in a W that had an executive lounge. Breakfast is served on the 31st floor. It has everything you would expect. It does get busy.||I am too rational to think I will blow my money / points to stay here regularly. However, definitely a great choice if you are willing to pay the price.

I stayed at the W Hotel in Taipei for three nights. The space was large and service was wonderful. Rooms were good. We got a Taipei 101 view room so we were on the 28th floor and were able to see Taipei 101 right in front of us everyday. There is also a breakfast buffet in the morning. The food itself was not the best especially when compared to other luxury hotel breakfast buffets in Taiwan. However, they have lots of comfortable seating available. The non breakfast food we ordered from room service was much better. I really liked their Beef Noodle Soup. We also tried the bar area on the 31st floor and it was comfortable. We got a whole small room for our group of three. All in all, a nice, conveniently located hotel option in the city.

Pleasant stay. Staff nice and helpful. However, there were lack of communication between the ground staff that takes away the lustre. Upon our arrival, the check-in reception staff could not find our reservation when I presented my passport, this is despite multiple communications via email and booking spa, limo transfers services via emails. It is only until I show the booking on the app and then searching by reservation number can the reservation be found. Another instance is our late checkout was approved on the app chat but the ground staff (cleaning staff) did not know. ||Concierge service when we try to utilize it, appears tired and lack interest. The one day we use the breakfast, food selection and quality is average at best and service would be rated below average.||The bell service is very good and handled our luggage well. The location is marvelous and very convenient. The hotel is newly renovated towards the end of 2024 and we like the new look and feel of the hotel. Spa service at this hotel I would rate it below par compared to other Asian hotels.||View from our room was great as we have a full view of the Taipei 101.

Marriott Titanium. ||First time at the W Taipei and will be our hotel of choice in Taipei moving forward. ||Pros:|- Very family friendly. Had our two kids with us and the staff was awesome with them.|- Staff: all were professional and courteous. |- Onsite restaurants: used all of the restaurants on site and all were good. Breakfast is especially good. |- Car service: had no issues getting us car services from/to airport with kids seats.|- Location: pretty central to a lot of tourist sites and across the street to the subway station. |- Gym: modern equipment and clean. ||Cons:|- None. ||Great hotel and looking forward to when we return.

W hotel is well located on top of City Hall MRT station and it is behind the City Hall bus station. It makes it very easy to get to the hotel from the airport or vice versa. It's always minutes away walking to many restaurants or major shopping area. Taipei 101 is about 15 minutes walk from the hotel. Other than the location, W hotel has very clean and spacious room. Staff are very courteous and helpful. I enjoyed my stay and I recommend it to others who visit the area!

I recently had my first stay at the W Hotel in Taipei's Xinyi District. Known for its vibrant nightlife, this area comes with a higher price tag, and the W Hotel is no exception. True to the W brand, the hotel exudes a strong, stylish vibe that resonates with the city's energetic atmosphere, making it popular among young travelers.||||I was pleasantly surprised with a room upgrade. Although the room wasn't very large, it was equipped with high-quality amenities, from elegant tea and coffee selections to luxurious bath products.||||The stay included breakfast and a dining credit, which I used for a delightful afternoon tea at Woobar. The food quality was excellent, and breakfast offered a wide variety of choices. Our seating provided a direct view of Taipei 101, adding to the experience.||||While the weekend rate was on the pricier side, the overall experience was worth it. I would consider returning for a special occasion.

I had a pleasant stay here even some bad experiences happened. The location is convenient nearby everything I need. Room is clean,quiet and comfortable. The pool and WOObar is closed during my stay. Staffs are friendly. Turn down services only for the first night stay. I texted the hotel that the side bed phone is not working, they did not follow up. Breakfast area is not likely compatible with solo traveller. I have to sit alone in 4-6seats table, the staffs clean up my table all the time even my drink is still full in glass. Im worrying about the Food waste. Since Woobar is closed, main lobby bar running with limited drinks. I were there for some beer but all local draft beer was out of services. I made a booking separately adding a package on my 2nd night that includes a lucky box and a wine. Which they usually set up in a room upon my arrival. I have to follow up the box by myself during a late night (I came back from the concert) and it end up the hotel staff tell me that my reservation is not apply for a package. They even recommend me to stay somewhere else and comeback in order to apply my package. Here is the worst experience from the hotel. Which I consider a lot for my next stay.

This hotel deserves 10 stars. From the moment you walk in, walk out, return, eat at the restaurant to even the housekeepers and front reception. Everyone is so welcoming! Pleasant and amazing! I love this hotel. The room was spacious, comfortable and clean

When we entered the lobby, a porter took care of our luggage and later delivered it to our room. We took an elevator to the front desk. That's because the hotel sits atop the Taipei City Hall Station. We then took another set of elevators to our room. The room was spacious and it provided a direct view to Taipei 101. The bed was comfortable. I wished I spent more time in the room relaxing and enjoying the view. One of the days, they left cookies for us to celebrate the holidays- nice touch. We had the breakfast buffet at YEN on the 31st floor. There was a variety of eastern and western items. Eggs, noodles, and fresh juice were made to order. It was good, but I thought it could've been even better.

Very nice hotel. Ambience, room size, hotel amenities, customer service, food, etc.. The W Taipei has it all. Definitely staying here when I'm in town next time. They have everything a higher end hotel is supposed to have and then some. It is located downtown so you are a short walk to shopping, 101 tower and other attractions are within a short walk. The staff was very friendly. Rooms are nice.

Hotel had amazing service and the staff were extremely helpful and friendly. I enjoyed my stay here very well and they had events for New Year's celebration including a live DJ. The food on the 31st floor was amazing and had a Western and Asian cuisine buffet. Great views, people, and service!

Great, exceptional service. Great room views. Average food, especially at their Woo Bar. Outdated decor and rooms. Their trendy approach really comes off as cheap and tacky. For example, they have bright red plastic accents everywhere, and room amenities are labeled with sexual innuendos. Not the vibe I was looking for, especially since they're one of the priciest options in Taipei.

Super sleek and modern hotel in Xinyi district, so walking distance to 101 and nearby malls. Lots of staff members at the front door directing guests to the check in on the 10th floor. Once you check in, you take another set of elevators to your room floors. Great views of the neighborhood even from the 10th floor. There's an outdoor pool which was absolutely too cold to use when we visited, but looked like it would've been nice. The fitness center was huge with a ton of equipment (even a punching bag!), you can get water bottles and towels there as well, so you don't have to bring any. For the room, space is not that large, but decor was very modern with a chaise for lounging as well. The toilet was separate from the main bathroom area with a very smart toilet that auto-flushes and auto closes/opens the toilet lid when it detects movement. The main bathroom area had two sliding doors to actually turn it into a bathroom, otherwise it was open to the rest of the room to provide the illusion of more space. The shower was very nice and spacious, though the sink was super low for some reason, somewhat of a weird design. The closet was partially the wall of the bathroom in the center of the room, with doors on both sides so it could be opened from outside the bathroom but also from the inside. All in all, it was a very pleasant stay and we really enjoyed the fitness center, but some quirky designs in the room. Decor and color borders on tacky, but we found it to be ok. Staff was really helpful and friendly. No issues with check-in or check-out.

Staffs are courteous. Breakfast are delicious and the room is super clean. Definitely will be back. Great experience

I went to their YEN bar and their WOO bar. It's a luxurious place with a modern and lively interior. It has beautiful views of the city. The staff is attentive and friendly. The DJ at the WOO bar was great and made the vibe a lot of fun. I also enjoyed their cocktail drinks. The YEN bar is appropriate for a more intimate and quieter environment. I recommend this place to visit with friends for a comfortable and fun night with stunning views.

Nice rooms and great staff, but had a night time visit from a rat/mouse....not sure if I will visit again.

5 stars all around. This property (all Ws do) has a Whatever/Whenever mantra and they definitely followed it. We definitely benefited from it. The staff members responded to every request so quickly. We requested for more pillows and an ice bucket, for example, and these guys and gals provided it so quickly. These are 2 simple examples but throughout the entire experience, the staff members definitely followed through on everything with flying colors. The Woobar and Yen restaurant upstairs were phenomenal. It was a treat to have breakfast at Yen and have cocktails at the night at Woobar. The Taiwanese culture is so welcoming and warm. This hotel felt brand new and the staff members were on point. Again, every hotel experience boils down to the staff and these guys rocked it. Thank you W Taipei!

Great hotel, fun vibes, perfect location and a staff that goes above and beyond. Won't stay anywhere else in Taipei if I don't have to.

I really liked this hotel. Modern decor, great rooms. Breakfast on the 31st floor is great! Options for everyone. Bar on 10th floor (where you also check in/out) is nice, although the wait staff here is pretty bad, unlike the rest of the hotel. I thought it was just our waiter but everyday day the staff was not very friendly. GREAT location.

After three long years, we finally returned to Taiwan! We were so excited to be back in our mother country. We arrived at W Taipei at 8 am. As we exited the van, two staff members greeted us with big smiles, "Welcome back, long time no see!" I was surprised that they remembered me from three years ago. I couldn't even remember what I had for lunch yesterday! Jason & James helped us with our luggage, and they greeted and chatted with us throughout our weeklong stay; that was very nice! I'm not a picky traveler; I just need some minor details taken care of - a particular coffee machine, firm pillows, extra sheets, a quiet room, a high floor, and specific tea bags, and oh, did I mention a particular coffee machine? Luckily, I had an "Insider" connection - Eve, who was able to take care of all of my requests. She also arranged a one-day private tour to 九份, made several restaurant reservations, and gave us some pointers on the local food scene. That was very nice also! The trick to getting an "insider" connection is to reply to the email from WTaipei (not from Bonvoy) about one week before arrival, and you will be hooked into their "Insider" system. We were often in and out of the hotel for sightseeing and night market hunting. But we wanted to stay in the hotel for a couple of days. We booked a window room at the Yen bar and met with friends around 5 pm. The view of Yen Bar wowed all our friends! Then we moved across to Yen restaurant (mildly drunk already) around 6:30 pm for dinner. The duck was absolutely delicious, and the seafood soup (泡飯) was to die for. But the craziest part was that the front desk manager of the Yen restaurant (T) also greeted me with "Welcome back, long time no see." Hm... I began to wonder whether W had a facial recognition system or if I just looked weird, but it was a nice touch; our friends thought we were VIPs! Overall, we had a great week staying in W, and we can't wait to come back again. Thank you, Eve, J & J, and T. See you guys soon!

One of the best hotel in Taipei, fabulous facilities! Never thought of enjoying a resort in such a busy city! However, the adventure started since I checked in. Services were absolutely great. Facilities were well organized. I especially enjoy their free drinks hours at the pool. Highly recommend this hotel if you are looking for somewhere with Western vibes, not too far from the city, for weekend getaway.

The W Taipei is swanky and conveniently located. Its walking distance to the City Hall MRT, near tons of food and shopping, and a short walk from the 101 building. It is also easy to get to all the major sites/pedestrian areas. From the ground floor, you can enter directly into the connected mall as well. On the 10th floor, there is the pool, bar, reception, and Kitchen Table restaurant. The bar and restaurant overlook the pool so its a nice peaceful view. Be aware on weekends they have pool parties so it can get a bit loud. With even SPG gold, they offer free coffee/drinks in the afternoon and I think alcohol in the early evening. We did not participate but this was mentioned at check-in. They also provide ample free water daily. On the 12th floor I believe is the gym which was top notch. It was possibly one of the largest gyms we have visited with abundant machines and a separate studio for classes. The employees working in the gym were extremely meticulous as we watched them cleaning the machines and ensuring everything was lined up correctly. We received an upgraded corner room that was very spacious. The bathrooms have a big tub, stand-up shower including hand held and rain shower options, a separate toilet room with a fancy Toto bidet, and you have the ability to open the "wall" for the wall that connects to the room so it can feel more airy. The only thing I disliked about the bathroom was the sink. The sink is huge and deep sitting above the counter with a small/short faucet. As a result, you end up touching your hands against the sink when you wash them and splash water all over. The bed was extremely comfortable and the black-out curtains were perfection blocking out the light completely. We also had a lovely seating area against the window with some cushions and a blanket.

Relocated here for the balance of my stay in Taipei, which was a total of five additional nights. The W is located right off the MRT City Hall exit and just minutes of walking distance. I was upgraded to an awesome room that overlooked Taipei 101. My room included a Bose's sound system, sleep machine and even motorized blinds. The entire hotel is modern and secure. The staff at check in were detailed explaining my perks - upgraded room, complimentary daily breakfast buffet at The Kitchen restaurant and complimentary beverages at the Yen or Woo bar every evening. The incredible staff even arranged breakfast to go - since I had an early departure to Hainan. The customer service was amazing at the entire W hotel and everybody went above and beyond to treat me like a VIP. Breakfast was incredible every morning-the quality and variety was mind blowing (Noodle bar, juice bar, hot entrees, egg station and even ice cream). The Yen and Woo bar are cool and hip to hang out. Woo bar extends outside to the pool and inside - a great place to people watch. Yen bar is smaller, intimate and steps from the Yen restaurant. It includes a couple of suites with views of the city and there's a smoking room above the bar. For the cigar smokers, the staff supplied torch lighters and ash trays. Location is perfect for dinning options, incredible shopping and transportation on the MRT. Overall, the best hotel stay of my fifteen days vacation for service, quality and dining. I'd definitely recommend the W for pleasure or business when your're in Taipei.

The W Hotel Taipei is probably one of the hippest hotel in Taiwan. I didn't get the chance to stay there, but will strongly plan on booking there the next time I'm in Taiwan. I came here during the week in the spring time with a couple of friends. We really had a great time. Only because they live here locally, they knew the ends and outs. We went to WOO Bar on the 10th Floor, and YEN Bar on the top 31st Floor. Two different cultures for both places with an obvious spectacular view at the YEN. YEN Bar is quiet, plays soft easy listening music, and has a spectacular view of the city. I dare to say a "guarantee" kiss with your date after a few drinks with a glimpse of the city lights. Lol. Posh couches, great ambiance, and a server to keep you happy as she keeps coming over to check up. WOO Bar on the other hand is more of a club/lounge atmosphere. Hip-hop music playing, loud party people, a dance floor, surroundings bars, etc. It seemed quite energetic even during the week. Service is not as good as most people are just waiting at the bar. Great flashing lights, good music, and is definitely a party atmosphere. The view here was okay in certain areas, not that I'm complaining. I would be happy to have a place on the 10th floor in any city! Where we sat oversees a beautiful swimming pool. Calm and serene water in the pool made it beautiful with its lights on the bottom. Well, probably because nobody was swimming in it, and it was during sunset. The price of the alcohol was a bit expensive compared to other bars we went to during the week. We had a bottle of wine, and lots of liquor. Btw, American alcohol is very expensive in Asia. I don't know why. I will definitely come back here again to enjoy the hospitality and the beautiful ambiance.

We were heading into Taipei from our stay in Southern Taiwan and needed a place to stay that was conveniently located to public transit and had a decent gym. My wife discovered that the W Taipei has an excellent gym that is open 24 hours and is even accessed by non hotel patrons via a gym membership. We booked our room at under 300 USD after applying a third party rebate. Not too bad of a price for a five star hotel by American standards. The rooms are gorgeous with very modern architecture and design throughout all facilities in the entire hotel. The atmosphere is that of a high end night club, particularly in the lobby area. Needless to say the breakfast buffet is phenomenal and caters to diners of all walks of life. There are plenty of American, Chinese, and Japanese themed stations, each station offering very exotic items. My kids ate very well here and this buffet really expanded their palate. Some small quibbles I had included the following. The gym lacked some items like free barbell weights. The only thing available for carrying out squats or deadlifts was a Smith power rack. Secondly I thought it was odd that there were no ice machines near our room that is standard with most hotels.

This hotel is posh and the best in Taipei! Love this hotel. We're always greeted upon entering. Staff were all friendly and nice. Check in was smooth. Their lobby looks chic with the view of the pool. The room was modern and hip. Love all the little accessories in room and bathroom. Bed was comfortable. Since I was jet lagged and excited to be here in Taiwan, I couldn't sleep. Hubby slept well though. Room was clean. We tried their breakfast buffet. There was an abundance of breakfast from fruits, pastries, juices, soup, Chinese to American food. Definitely worth the price. We did not get to check out the pool since we didn't want to miss out on being a tourist. It's conveniently located near the mall, restaurants, metro and Taipei 101. Although this hotel is more on the expensive side, it's worth it and will definitely stay here again. Looking forward to another trip to Taipei.

I have stayed in many hotels in Asia, but this was the first W I've stayed at in the world. I actually really love the vibe here, it's not so night club-y as the one in Suzhou, CN that I've stayed in. I stayed here for work so no comments about the price of the food or room from me, but it did seem pretty standard for the area. On my last trip I stayed in the Hilton down the street, but the W is closer to the office for me. Anyway the room was amazing, I am pretty high up the Marriott food chain so I got a great view of the city and a high room. Everything is well designed and there is really nothing annoyingly in the way. The bed was one of the most comfortable hotel beds I've ever had the pleasure of sleeping in, and the room also had plenty of floorspace for my workouts. Both restaurants are good, I tried the lobby restaurant/bar one night and then the top floor restaurant another night. Both were good - I like the dishes at both but I did suprisingly prefer the tacos from the first floor restaurant. They had some kind of unlimited taco Tuesday thing while we were there and they were pretty good! Drinks were also awesome. You really can't go wrong here. Breakfast was the usual amazing spread that I've found in most parts of Asia and it's not hard to find something you'd like. The pool was on the same floor but the weather wasn't really conducive to swimming so I didn't try it out, but it looked nice! All in all I really had a great time in the hotel, and of course the regular amazing service I expect (as a Platinum) at Marriott. Definitely recommend staying here if you're in Taipei - in a few weeks I'm excited to try the Seattle W!

After a 39-night long stay in 2021, I returned to W Taipei for another 41-night long stay in March and April of 2022. For better comfort, I stayed at the beautiful Marvelous King Suite throughout the whole time and enjoyed the best quality of life during my stay. The suite is spacious and very thoughtfully designed to serve long stay customers like me very well. The location of W is absolutely a huge benefit for a guy like me who enjoy great food and entertainment. Special appreciation to the hotel staff at reservation, front door, concierge, check-in desk, W Insiders, house keeping, Yen restaurant, and Woobar.

This was our first W hotel stay and we loved it. The hotel still felt clean and modern and the location was fabulous. We were in the middle of several shopping plazas and a short 7 minute walk to Taipei 101. Restaurants were abound and the subway stop close by. Views from the room were great. The bathroom had a nice Japanese toilet with heated seat and bidet. The pool are was small but well furnished. The showers were one floor down next to the gym and spa which were nice. The seafood buffet in the hotel was a bit pricy by Taipei standards $50 but was amazing and had a great selection of foods and was definitely worth it. Most of the hotel staff spoke English and were very helpful and attentive.

Honestly this has been one of the best hotel stays I've ever had. We stayed for 6 nights and we loved this hotel so much. We came straight from the airport at around 130ish, we were able to check in easily and we got upgraded from a wonderful to a fabulous room which we loved. Upon walking into the room it's ultra modern and nice! I love the bathroom having a large soaking tub, a fancy bidet and a glass enclosed shower with bliss beauty products! The bed was super comfortable and they have a great sitting area that overlooks the city! Now the real great part was that all the light controls are near the bed including the ones for the drapes/shades. They are blackout drapes so if you are like me and you need complete darkness to sleep, this place is amazing! The one thing I did like was the nightly turn down service, they come by fix your bed up and leave you some Tasty kettle corn as a snack. This hotels location is probably one of the best! It's right next to the shin-Kong mall with tons of incredible food and drink options like hanlin tea, din Tai Fung and Tim ho wan. It's also nice that it's connected to a MRT station and it's also super easy to get an Uber as well. Anytime we needed an uber to get somewhere we weren't sure of, it was super cheap around $100-150 Taiwan dollars which translates to $3ish. Another great thing is that it's close to some landmarks you might wanna see such as taipei101 and sun yat sen memorial hall. Overall, We had such a great experience here that next time we come back to Taipei we are staying here again!

Stunning property! One of the best W's I've been too. It strikes a great balance between being hip and sexy, but also still being comfortable and usable. Fantastic pool area too! And the staff is incredibly nice and helpful. Pro Tip 1: Ask for a high room facing Taipei 101. The views are impressive! Pro Tip 2: If you have gold or platinum status, the free drinks at both the pool/woo bar and 31st floor bar are a great perk!

W Taipei is conveniently located in the Xinyi District, across the street from the City Hall MRT Station, and walking distance to just about everything in the area. And by everything, I mean literally... food stands, restaurants, shopping, landmarks, more hotels. So if you're wondering where to stay, look no further! This is literally the heart of Taipei. I highly recommend you booking a room with a view of Taipei 101, the upgrade fee is much less than what you would usually expect with hotels in the US. That view is worth every penny (or uh, NT :P), especially at night, imagine walking into your room with Taipei 101 lit up through your windows. Uh, yes please. Everything in the room is.. dare I say, perfect, and well thought out. The adjustable mirror panels to get ALL your angles, the French press coffee maker and mini bar, the comfy lounge chair by the window, the water pressure from the shower, not to mention the comfy bed, robe... Now the other amenities... The gym is also the nicest and most equipped (with the newest and most high-tech) gym I've ever been to. The locker rooms are basically a spa. The outdoor bar area by the pool is also beautifully designed, so relaxing, with amazing (and stiff!) craft cocktails. The rooftop bar gets pretty poppin at night time, again with one of the best views of Taipei 101, it's no surprise it draws a crowd like this even on week days. Everyone we encountered at this hotel was very friendly and helpful. We were immediately greeted by someone as soon as we stepped off the elevator, pointed us to the check in counter and offered to take our luggage. Extra points for the W Taipei for this, when they anticipate your needs and take care of it before you even ask.. this is what good customer service is.

I love The Kitchen Table on 10th floor so much! They have fresh seafood Must have the oysters from France (Arcachon I guess) and "nine-holes" from Taiwan. The onion soup is super yummy!!! I also love their homemade ice cream choices of sweets. I love their interior design also, very comfortable with nice and simple color combinations. The tableware is also in matching colors. It's always a good idea to hang out here with friends and family.

I have stayed at W in Taipei Taiwan several times before the pandemic and never had any issues. However I recently stayed there for 3 nights in 2 separate occasions and was disappointed. First I found hair on a hand towel when I unfolded it. Then i was careful and unfolded the bath towel and another body hair was found as well. This should never happen especially in upscale W hotel. I then thoroughly checked the bedding and no further issues found. I notified the front desk and they had housekeeping replaced all towels and that was it. In addition, the mattresses in 2 separate rooms I stayed were both too soft and unsupportive. The second consecutive night I stayed I had to put pillow underneath my back so I wouldn't keep waking up with back aches. No other hotels I stayed in the Marriott portfolio in Taiwan has this degree of soft, tired mattresses that are uncomfortable. Hotels under Hilton and IHG all had excellent soft yet very supportive mattresses. In addition when I checked out W, I asked for different invoices for each separate reservation since I know hotels tend to put all charges on the last reservation and by doing so it confuses Marriott and I never get the night credit nor points every time and I have to keep going after hotel or Marriott to get the points properly posted. The young lady refused to do that! She even told me I'm supposed to contact Marriott to get that sorted out after. Only after I mentioned that this hotel stay is unsatisfactory starting with the dirty towels she then proceeded to move some charges around to properly show the correct date when each charge occurred. However, it's nearly 3 weeks since I checked out, the point and night stayed credit is still not showing and my stay at other Marriott hotels after the W stay already posted 2 days after I checked out, every time. Maybe the high travel demand somehow made W management to slack off but I really hope they will do better, listen to customers (especially Titanium member with Lifetime Gold going to Lifetime Platinum soon) about their experiences with the difficulty of getting proper credits if W doesn't properly provide separate invoice or folio for each reservation...etc would make my experience much more pleasant. Lastly they should consider changing the tired and unsupportive mattresses.

Service was standard. Not amazing especially since I am Elite Ambassador status with Bonvoy, and I have had some absolutely amazing service at other Marriott group hotels. Hotel is a bit older but great location right in the centre of Taipei. It makes it easy to travel around. I also liked that it connected to the mall next door although the door is a bit hidden, so the first day, we walked around the hotel in the rain to get to the metro station that's attached to the mall. We stayed in a suite for 5 nights and it was a great layout. HUGE living room area with a large couch, large coffee table, and dining table. Big floor to ceiling windows. Tons of wardrobe and drawer space. The bathroom was beautiful. A walk in shower, walk in toilet (Japanese Toto toilet), and big tub that had a view of the city. Marble tops and silver accents everywhere.

Very sweet hotel as still prefer the HK one better for its glass floor in elevators. Quite modern decor and the most eye candy under one roof in a non-club setting. A place to be seen with plenty of LV & Chanel purses galore. Came here for their $50 Canadian lunch buffet, worth every scent for quality & selection. While not Vegas style but eating Asian all week, this was splendid.

This hotel is the bees knees! Everything is modern and stylish and nouveau and trendy! Edgy! Remember, edgy! The bar here is awesome to hit up for food and drinks - very western style. The food portions are big, so be wary, but it's all so tasty. The drinks were some of the BEST I've had, and this is in comparison to Hong Kong, Hawaii, Japan, etc. Nice balance of fresh citrus juice, alcohol, etc - not one overpowered the other, low in sugar, not too much alcohol; just the way I like it! I am a member of SPG rewards, so complimentary free wi-fi is a yes please! The W Taipei rep emailed me before my stay to ask me if I needed anything. I know that water in Taipei is not like USA, so I asked for extra bottle when I arrive. They went above and beyond and always made sure I had extra water when I came back - like the cleaning staff remembered my request and always refilled with more than the norm! THANK YOU! Staff here is great! They are young and professional. Concierge desk was awesome whenever we asked questions and they gave suggestions, told us where to go or how to get around, advised us about taxis in Taipei - better to use the company they work with because thier taxis DO take credit card AND if you let Concierge desk know you need a taxi, they will TRACK what taxi you get into. Safety for sure! The rooms! Man! I was on the 23rd floor and the view is out-of-sight! You can see the whole city below low! The location is great because it is actually CONNECTED to the bus city station, so easy to catch the shuttle bus here from the airport! There is an open entryway in the shopping mall that connects to the W Taipei - I wish the staff had told me this EARLIER! They told me on the last day! What good is that? We enjoyed our room so much that on the last day, we just relaxed in our room for almost half the day. I love that they have Japanese stations, I love Japanese shows and news! Everything about the room was great - the bed, the pillows, I could go on. This is the first hotel that I am over the top ecstatic about. I would definitely stay at this hotel again - heck, I want to come back to Taipei just to stay here!

Yes, you'll recognize some elements of W hotels from the US, but it's actually more upscale and refined service. Very well run by experienced management, so you'll have a smooth and professional experience. If you can get a Marvelous suite, the views of 101 are simply magical. Breakfast was amazing, so many options and great quality. Paired with a central and upscale location, I highly recommend the W as your Taipei home away from home. Bravo!

Pros: Shopping Bougie Clean Room service always at work Gym Pool (outdoors) Sauna Bars - like a club Cons: If you're trying to experience old Taipei- such as really sketch places that sell fake stuff and good street food, you're going to have to travel quite a bit. This place is more for the younger generation. The protein shakes are 275 NMT Breakfast buffet is kinda poop- but it's good hangover food. People stay at this hotel are a bit pretentious. 20 y/o brat traveling with his parents here! This is THE hotel you want to go to if you're trying to hook up for international flings, gym, and be close to bougie shopping centers. It is so easy to meet people at the bar here, the gym is super spacious ( THEY HAVE PROTEIN SHAKES), and there are places to shop everywhere!

If you want to experience the definition of luxury and hospitality then come to the W Hotel Taipei. First off, the staff at the hotel are AMAZING! I don't think I've ever said that about any hotel staff. Everyone in this hotel, from the people at the front door to the check in desk to the concierge are all super friendly, energetic, and all around awesome people just wanting to take care of you. It all starts with the welcome email from the concierge, in my case, I received an email from Sabina. I told her we have a 2.5 year old daughter that will be coming and let me just say, there were surprises waiting for her in the room. We got upgraded (since I'm a SPG gold member) to the 29th floor with a view of Taipei 101. I've gotten a lot of emails from hotels welcoming me before my arrival but I don't think I've gotten the follow through that the W provided. The hotel offers a fantastic vibe of what you would expect from a W, hip, cool, modern, with a bit of a clubby feel and it's located right in the middle of everything. Rooms are beautiful, comfortable, chic, and one of the best rooms I've stayed in. At the end of the day, this hotel has made my top three so I highly, highly recommend you staying here. The only negative I have for this hotel, is that you eventually have to leave. Don't wait, book your night at the W Taipei now!

W Taipei is definitely one of the upmarket hotels in Taipei. Close to the Taipei Town Hall MRT (just around the corner) and behind the massive eslite book-cum-everything superstore it is right in the heart of a large shopping and entertainment district with All4Fun massive-mall and Taipei101 10 minutes walk away. The interior is a modern designer/decorator's dream with funky fixtures and dizzying designs on display which ooze oodles of ostentatiously casual but contemporary style. This is not your hat, coat and tails hotel. It is full of black t-shirt clad trendy millennial staff who border at times on neo-hipsterism. Well appointed, each room has an open bathroom with swivel blinds, and magnificent views of the city from all sides starting from the 10th floor lobby to the 30th floor rooms and 31st floor bar. Snacks are brought as soon as you arrive, in our case sugared popcorn and not the fancy petit fours or fruit baskets others have received. Bottled water is complimentary and refreshed daily, though branded varieties will cost you. TV channels are the usual pay TV fare. The sound system is via a Bose speaker system that you have to turn on separately at the bottom of the remote. HDMI input is available to the TV/stereo and a DVD player is stowed away in the cupboard. If you aren't used to fancy Japanese multifunction toilets then be careful when randomly pushing buttons or you will get a cold shock up the... ahem. Beds are comfy and block out blinds very effective. No pillow menu that I could see but possibly tucked away in the intro book. The pool is on Level 10 but swimming access closes quite early so that they can set up the bar/nightclub. The fitness centre is well equipped though and it has a set of spa pools, a steam room and sauna, along with a plunge pool that feels colder than normal at 15C. There is one massage chair so half the fun is watching people engage in a Chinese polite fight over who gets to use it. Taiwan salaries must be cheap because there are staff everywhere. They must work long hours and close shifts since we saw many of the same faces again and again at all hours of the day. Nevertheless they are all friendly and even though English language standard is quite variable they always understand enough to get you what you want.

Located right in the middle of the bustling city, the hotel is an incredible combination of comfort, elegance and convenience. I stayed here for three nights with my family, and the view from the room alone made it worth the experience. Take a night dip in the pool, and gaze up at the starry sky above for a moment of silent introspection and stress relief. The bar at W Hotel looked very enticing, but I missed the opportunity to actually order a drink there. My cousins, who are natives of the area, had high words of praise for the place. It seemed to be a congregation of fashionably dressed people enjoying the Taipei nightlife, and if you are of age - unlike me at the time - definitely give it a "shot."

This is a super cool hotel with great service, great location, beautiful oasis-like modern rooms, and cool bars to hang out. Top notch fitness center. This is the must stay place in Taipei if you can do a little splurge. I stayed for 5 nights and was sad to leave. They have great amenities in the bathroom if you forgot anything. Nice work space, competent wifi, and as part of Starwood, points. Woo hoo! Speaking of which - you must try one of the inventive cocktails at the Woo Bar.

This is probably up there with one of the best 5 star hotels in the world (yes the world), which I've stayed in. Probably comparable to the Island Shangri-La in Hong Kong, but the W chain seems to have a hipness to it. Let's start. You have the option to arrive and leave in style by a nice sports car or limo (roughly $100 USD for the privilege of doing so or 3 times the price of a taxi). Also being part of one of the best rewards program which lets me move my points to AsiaMiles (makes it easier to come back to Taipei and visit! Or maybe come back in style.). As a lover of technology (I work in that field too!), There is plenty of power outlets (which some of them support multiple regions, USB power enough to power an iPad, HDMI connectors to do movie nights, etc). And if that's not enough, you can use your phone (or Apple Watch to open your room). The service is very attentive and they definitely do not skimp on the attention to detail here - from replacing used stuff to the evening turndown service. Unlike most places where it drops the closer to your checkout date, this place does not do this and maintains consistency. The location couldn't have been better. Right in the middle of the cool part of town (the shopping, and clubbing district) - so if you love to shop or party, you'll love this location. Also another thing to note it's within steps from the city hall MRT and the city hall bus station (if you just want to get to or from the airport cheaply). Oh and lastly also amazing cocktails and beautiful staff at the woobar downstairs (protip: the later in the night it gets the better the "view" gets..). And definitely become an SPG member (free wifi, and points. Not to mention it's free to join)

You can't go wrong after a long flight from US of A when you check into the W Taipei. Location is A+. Its walking distance to City Hall MRT. The 101 is about 10-15 minute casual walk. There is also a building/shopping center attached to W Hotel. There's a food court, Tim Ho Wan and all that good stuff. Very convenient. Room is pretty standard, nice and chic. The bathroom design is a bit different but do close both doors so you don't catch a cold when you take shower. The bathroom toilet which is separate from the shower is exemplary. The bidet system is out of this world! I mean it in a very good way. So many options to chose from. The bed is comfy and I slept like a little baby. I do recommend going to spa room after a long day of travel, or sightseeing and etc. There is hot jacuzzi with seated chairs with jets but its awkward. I find myself sliding right off the chair as jets is pretty darn powerful. There is another standard hot jacuzzi and ice cold bath. In addition, there is a massage chair where you can lounge, read a book or watch TV. unfortunately the massage chair was complicated and hard to navigate. Some of the functions on the remote just doesn't work!

We had the Wonderful Room, but it wasn't that wonderful. We really didn't like shower with half open panel. I caught a cold because of it. The Whenever Whatever concierge service was a major disappointment. I have emailed them weeks before my arrival to request their assistance for a few dining reservations. I reminded them again upon check in both at the front desk and the concierge desk. The only response I received was the initial acknowledgment email. They told me that they would check and get back to me when I talked to them at the counter. But I never heard back from them, and we stayed there for 5 nights. This is the worst concierge service I have ever experienced. We are never going back.

My team and I travel a lot for business, and we all agreed, this has been the BEST hotel experience we've ever had. The hotel staff was welcoming and friendly, the rooms were gorgeous--beautifully designed, and the hotel restaurant's food was delicious. Across the board, everything about this hotel was exceptional. The rooms had stunning views of Taipei and the interiors were so sleek and modern, yet still very homey. Great Wi-Fi connection, generous amenities, and plenty of space. With the W Taipei so much thought is put into the details. From the accent pieces throughout the hotel and rooms, to the personal touches like the treats left on our pillows at the end of the day. Amazing stay!

I've stayed here twice and both times been really happy with this hotel. It can be a bit loud (color-wise and noise-wise) here but thankfully none of that can be heard/seen from your room. You may have to contend with exuberant party-goers as you make your way to your bed, though. The hotel's breakfast buffet, served at The Kitchen Table, is priced above reason (aren't they all?) but I dare say it's one of the best I've ssampled. Offerings include an omelette station, Indian curries, a fresh juice bar, all manner of salads, baked beans, bacon, French toast - you get the picture. Basically anything you could possibly want to eat in the morning, be it Western or Asian, is here in abundance. And if a buffet (and its price tag) is too much, fret not, as there's a decently reasonable a la carte menu with eggs, jook, pancakes and such. Areas of awesomeness: - Well equipped gym - Spacious rooms (even if you get one of the cheapest) - Tons of shopping and dining in easy walking distance (and a metro station just outside the lobby) - Generally great service that goes above and beyond Areas for improvement: - Service for the conference rooms is woeful (the great service found in the hotel does not extend down here) - Crappy cocktails at YEN bar (sadly, they looked WAY better than they tasted; I left half of mine behind) Dude, where's my steamer? Upon check in I asked for a clothing steamer (we were here to do a press tour and I had a bunch of delicate items that needed the wrinkles steamed out of them). I was told that the steamer was in the room of another guest until the 31st (I checked in on the 21st). Who needs a steamer for 10 days? I asked if it would be possible to use it for thirty minutes to get my clothes sorted. They called my room to say they would get it out of the other guest's room but for the duration of my stay the steamer never appeared, despite me checking in on it. For all the great service I received at the W, I mostly just remember this one miss, since for me it was a big one. Overall though, the W Taipei is a very good hotel and one I'd stay in again.

This a hotel right in the middle of downtown within walking distance to Taipei 101. The rooms are spacious with all the modern amenities. They have a good spa and a have decent room service. The views from the top floors are breathtaking in the night. The staff is very courteous and the service is quite prompt.

I love the location, the view, the rooms and the restaurants. But the people at the greeting counter were not as friendly as they should. Rather, they were impatient with us when we kept asking some questions because we were new to this hotel. Everyone else in the hotel was super polite and friendly. It's the people at the counter that ruined the day for us.

I had a great great stay here. Everyone was attentive, helpful and professional. I got a spectacular Taiwan 101 view room on the 28th floor. Beautiful rooms. Nice large king sized beds. If you haven't slept on a heavenly bed, you def should. Also, they have a Bose system and you can connect your phone too. Either by a regular Jack or you will need that converter for your iPhone. The Jacks are in the drawers. Nice gym with showers and a steam room. Wobar and their roof tops get real popular on Fridays and weekends. Easy access to public transportation. Close walk to 101. Anyways. Have to stay at the W if in Taipei. Best of the best.

Probably one of the best if not the best hotel I have stayed at (been to a ton of hotels). First off, Taipei has a lot of hotels that are great deals, priced cheap and offer cool rooms etc. But theres always something missing. The W is not one of those Hotels, the W surpasses all expectations! Location - Walkable to Eslite, ATT 4 Fun, MRT, Restaurants etc Design - This place is gorgeous - Its Huge! - Upkeep is great Rooms: We booked last minute (like the day before) and our room was pretty expensive, even compared to like NYC or SF or Vegas, but it was worth it for the experience. The room was huge, comfy bed, super lux bathroom, great view (25 floor), great sound system, cool figurines, lighting was awesome etc. Service! - Omg best service at any hotel in Taiwan and Quick! We ordered more towels, they brought 6 full sets of towels! in like 10 min. amazing. - Everyone speaks english, from pool staff to front desk to housekeeping, I was astounded Price: - Expensive, especially for Taipei, but if you want something really special, this is it. WooBar! - Awesome Drinks - Great View - Great Music and People - Spent a ton of time here, just all around a great lounge bar

Ok drinks. Way better places. The view is nice. Drinks kinda sweet. Come here for the view and not the drinks. Not very original.

During my recent trip to Taiwan I stayed at the W Taipei along with the Courtyard Taipei and Hotel Indigo Kaohsiung. My spouse and I left the W very disappointed. PROS: - Location: So much of what this hotel has going for it is its location. (1) Building is connected to a Blue MRT entrance/exit for Taipei City Hall (2) Walking distance to Sun Yat Sen Memorial, Taipei 101, many bars and food options (3) Across the street from 7-Eleven and Family Mart, if you need to grab late night bites after the bars - Infinity swimming pool is gorgeous and surrounded by skyscrapers. The pool also has an extra-shallow area where you can lie down in, without having to stand or tread water. - If you are an SPG Gold member or high, you have daily access to Happy Hour at the bars from 5-7pm where drinks are free. There is a set happy hour menu with various signature cocktails, teas and coffees to choose from. The Yen bar is on the top floor with gorgeous views of the city. - Interior design is unique, perhaps in a good way. I would not call it stylish nor particularly hip, but youthful and eclectic yes. The problem for me was that... it just did not seem classy. Everything was overstated with loud color choices and textures that did not seem to cohere with each other. It was, however, kind of interesting to reflect on, which I appreciated. CONS: - I stayed a Friday and Saturday night and during those days, the pool was rented out for an event in the evenings and also closed for maintenance during the day. The pool was one of the major reasons I chose this hotel over the many other hotel options. I get that hotels need to perform maintenance and have a right to rent out spaces for events, but the W Taipei failed sorely in communication. They could have notified me by email in advance of my arrival or posted it on their website. When all the other hotels I stayed at sent me a personal welcome email in advance of arrival, the W Taipei was the one hotel that did not. It represented an anomaly to me of the Taiwanese hospitality that I was so impressed with at all the other hotels. They did not even disclose it to me upon check-in. I had to find out by reading a written notice left inside my room. They could have arranged for alternate pool access such as at the neighboring SPG hotel Le Meridien or any other nearby hotel for that matter, but they didn't bother. - When I tried to shower on Saturday night around 11pm, there was no hot nor warm water. I ended up having to shower Sunday morning instead. This is ridiculous for a modern, luxury hotel. - I tried to use the hotel's "Anytime Anywhere" concierge by asking what time the SYS Memorial closed. It was 4:45pm and the lady I spoke to said "probably 5:00pm" and suggested I go tomorrow instead. I ended up afterwards walking by it anyway, and discovered it closed at 6:00pm and the concierge gave me false information. I was grateful that I was able to fit it into my explorations that day, and certainly ungrateful for the wrong information I was provided by the concierge. - I tried to use my SPG app for keyless entry, and it never worked during my stay. - As an SPG Gold member, you're generally supposed to be permitted 4PM late checkout. When I requested a late checkout, they were only able to push the checkout time back from the standard 12:00pm to 1:00pm. I was grateful for this, but also taken aback by just how subpar my experience at this hotel was. - When I checked out of the hotel and brought up my disappointment with the hotel over their lack of communication about the pool, as well as the hot water issue, the receptionist simply apologized and did nothing more. He did not offer to pass the message along to a supervisor, nor show any signs that my complaint mattered. Granted, I rarely make formal complaints to a hotel so I don't know the norms are, but the few times that I have in the past, I was responded to with seriousness and sincerity. Again, the W Taipei surprised me here with just how subpar their service and hospitality was. This was my first time staying at any W Hotel and I felt that my experience here was very... distasteful. In the context of the great service I felt at the other 2 hotels I stayed at in Taiwan during this trip, it made the experience at the W Taipei contrast even more. I would not stay here again when I return, and I would probably also not recommend you stay here if you are over 35, unless you are going through a midlife crisis I guess.

I don't do much updated reviews, so this just shows how awesome this hotel is. Prior to my arrival, they keep following up with me to see if I needed anything to make my short visit comfortable. From the airport to the hotel to the airport again, this place is flawless. They even opened their boutique store early for me to accommodate my flight schedules. One of the best 5 star hotels in the world. Amazing stay again. See you next time 台北 Fun fact: Make sure to book their classic BMW (or Porsche Cayenne) so you have WiFi for your business/leisure needs. Much needed and a nice touch to have after a long flight.

We booked with points far in advanced, W Taipei offers a New Year package that cost more, but includes breakfast and a drink, if I remember correctly. Make sure to confirm early with them because they like to flip flop on their words even in writing! They originally gave us much lower quote for the New Year's Eve package upgrade, when we wanted to proceed with the upgrade reservation, suddenly they said they quoted us wrong and it was exceedingly higher than the original quote. I was really surprised at how this Starwood Property handled the situation. I certainly would not think it is a customers' fault if the guest service agent gave a wrong quote via email, I firmly believe they should have honored that original quote. It took some back & forth, before coming to a compromise (No, they did not give us the lower quote). We stayed 5 nights at the Spectacular Room with excellent view of Taipei 101. The location can't be beat if you enjoy high end shopping and fine dining. If you're not into that, the MRT is only around the corner from the hotel. Our room was nicely setup, the usual W hotel amenities of Bliss products, full functions of the Japanese TOTO. Housekeeping did a fantastic job every day that we were there. I love that two tall bottles of water was provided every day, and if you're a gold member, you can help yourself to two more mini bottles of Fiji water. Needless to say, we never had to worry about water during our stay there. Check in and Check out was fairly easy, it's not on the lobby floor, in fact, I don't really know what the lobby floor is for. It's unwelcoming to say the least. There are staffs on the lobby floor but never once did we get a greeting or acknowledgment. Concierge service was decent. Hit or miss depending on who you get. One neat touch I liked was the tube bottles left out on the concierge table in the morning for a shot of juice! During our stay there, we didn't get to experience the pool because they turned the pool to an "ice" rink. Disappointed and excited at first, but I would say overall, we were disappointed with the so called ice rink. First, it's not real ice! Second, it was ridiculous to set a time from like 9 or 10 AM - 5PM for use. Unless, guests intends to stay in all day, who can actually make it back before 5PM when the fake ice rink closes. We managed to only try out the rink once. Overall, despite some minor issues we enjoyed our room and had a good night rest during our stay!