W Hoboken

While we always loved staying at the W when we had plans in the city and likewise recommended same to friends and relatives coming to metro area, it unfortunately has lost its luster. W promotes itself as modern "luxury" or luxury liberated, but our recent stay (w/e 2/15) was anything but luxurious. The hotel does disclose on its website that it is in the process of remodeling public areas and rooms, so we expected diminished access or perhaps limited room choice. We did not expect a deteriorated room and non-existent luxury. We asked for a room on an upper floor and the W did deliver a twelfth-floor accommodation. Regrettably, however, the room would not meet even the most generous definition of luxury. ||The desk chair was completely abraded, the round lounge chair by window had both tears and stains, the shower mirrors were de-silvered and as I went to take a shower, I realized the bathroom had none of its previously offered/ expected toiletries (shower cap and its other "vanity" items). I add that on another occasion (in the immediate 'post-pandemic period') we likewise had no toiletries, but on that occasion wrote it off to pandemic aftermath. Since this was a repeat occurrence well beyond pandemic turmoil, when I called the whatever whenever line reporting the absence of shower cap and such, I expressly asked if the hotel was no longer providing same or if we had to expressly request same before arrival. I was assured that was not the case. It seems it was just a repeat failure by both housekeeping and any supervisor. As noted, we acknowledge the hotel disclosed it was renovating, but it’s hard to imagine they let all the rooms deteriorate to the level we encountered before remodeling. Presumably, the remodel starts with the rooms in the worst condition so begs the question: this was the best the W had to offer? The room (booked through W Hotel not a 3rd party) did not come with a disclaimer or a “deterioration discount” rate. ||Consequently, it was a very poor representation of the “luxury” brand despite luxury brand price. On the positive side, the whatever whenever staff was pleasant when we spoke, and they did promptly dispatch someone to the room with the missing items so we could get ready. The server who brought room service was also a bright spot with his welcoming smile and attitude, although the in-room dining menu was lack-luster. Perhaps the W will reclaim its pre-pandemic luxury-state post-renovation, but until then, it is a disappointment and poor value.

The hotel room was spacious and comfortable. The beds and bedding were also comfortable. The space was reasonably clean, had all the amenities you would need, but did seem to need a refresh. We were there Christmas Eve, and expected the restaurant to be open. Their website did not indicate that it would be closed. The only way you could even get a cup of coffee Christmas morning was through room service that was at least 45 minutes behind. Just a coffee setup in the lobby would have been greatly appreciated!

Very bad experience with processing of payments and billing authorizations. I had two separate reservations for the same weekend at this location. I checked in and was informed that I would only be charged for the night of the first nights stay to include incidentals. Come to find out after checking in, I was charged triple the amount instead of original fee. I informed the manager at the hotel who stated that shouldn’t have happened and they would have to wait till I check out to close out the room and release the authorization. The next day I had to check out and check back in since my reservations were back to back in the same room. When I went to check in, I was told I have to allow an additional authorization of for that night. I was disappointed because I was already charged the entire amount for the weekend and was not expecting to pay over 3X for two nights. ( one night which was at Government rate). I was informed I would only be authorizing the amount for the room and taxes. Then an hour later after allowing the charge on my debit card, I was charged and additional $150.00 as a deposit according to the manager. Which I was not advised about until I checked my account. I paid over $1100 in authorizations on two nights at this location that should have only come out to Approximately $593.+\- with valet. I was finally charged the correct amounts after successfully checking out days later and all the authorizations are still pending. I am completely unsatisfied with this whole situation and it ruined my experience at this location, and ruined my vacation with family because it took away more money than we had allotted for our trip.

Excellent hotel, suuuuper quiet, great staff, great breakfast. Love it! Amazing rooms, especially the suites. Great views of the city. And super quiet compared to being in NYC proper. This is ther only place I stay in NYC area now. Thanks a lot

It is in a good location and offers a great view, but that's about it. The rooms need to be refurbished as there were a lot of signs of wear and tear, and they are really not good enough for the price. The air-conditioning can be quite loud at times, and while it was a mostly quiet area, we could hear the neighbouring guests coming drunk late at night. Housekeeping was great.

I have been in more than 10 W hotels around the world . W Hoboken and W Times Square in New York were from the worst. ||You pay a lot of money and get less for its value. |On the check in they don’t inform you about the breakfast possibilities or amenities they ask you when you plan to leave on check out date. Everything about their profit and nobody cares if the guests are satisfacted or not. At the check in they block a deposit of 300-400usd from the credit card for the snacks and beverages they have in the room. ||The breakfast is horrible to the only restaurant they have. Monday to Friday is only ala karte. On weekend they have Buffet and costs 27usd before taxes and before tips. If I can call it buffet. So poor quality and quantity. Like you are eating fast food for breakfast. Disgusting. The waiters very rude, once we wanted to sit for breakfast and he came and said to us we can’t sit where we want, we have to check if this table is reserved. Reservation to eat eggs with bacon, I’m curious who do reservations for breakfast. Most of things are fried. On the weekend I ordered two boiled eggs as and they charge me extra 3.5usd for each egg. REDICULOUS, and of course I gave 0 Tipps. They always try to be kind asking us how are you guys doing but at real they don’t care for us. The staff is sleeping they don’t come to ask you if u need coffee or something, you have to call them, but if you don’t give tips will come to ask you why. One of their staff had his pants almost down, with underwear’s visible to the guests. Amazing W QUALITY. Continue like that guys and we will see in future if you will can sell you rooms for 450usd or more per night. ||The room also poor equipped for the amount that I paid. The carpets are so dirty and old. All furnitures have scratches. The only nice think I liked was the view to manhattan. The Hoboken train station to manhattan is like 10min walk. ||I would not come back to W hotel HOBOKEN|First and last time staying in a w hotel in USA.

I enjoyed my overall stay at the W Hotel in Hoboken; the location is fantastic, offering beautiful views and proximity to amazing food and drinks. However, a few points stood out, especially for a hotel that is supposed to represent a luxury brand. First, the front desk experience was underwhelming. We were celebrating our 14th wedding anniversary, but this wasn’t acknowledged at check-in, nor were we asked any questions to personalize our stay or make it feel special. When we called to request housekeeping, the service felt rushed, and we were quickly brushed off, which left a sour impression. The room itself was disappointing. The furniture was chipped, the sofa and carpet were visibly stained, and there was visible mold on the bathroom mirror. For a hotel at this price point, we expected much higher standards of cleanliness and maintenance. These issues really detracted from what should have been a comfortable and relaxing experience. Additionally, the public spaces left much to be desired. Dust was noticeable on surfaces, and the overall decor felt outdated. The “Living Room” bar was under renovation during our stay, which wasn’t communicated ahead of time.

I celebrated my birthday at the W and will never return. Aside from a helpful employee named Hannah, the staff were disorganized and rude. I booked three rooms for a sleepover with guests traveling from across the country. Check-in was chaotic, with one room unavailable for 1.5 hours after the promised 4 PM check-in because they said another guest’s late check-out was priority due to their Titanium Elite status—despite my family booking under Titanium Elite members as well. Instead, they offered me a downgraded room without reimbursement, which I declined, wanting the accommodations I paid for. The rooms I received were dingy, dusty, and in desperate need of an upgrade. The manager, John, was dismissive and blamed me for the inconveniences because I refused the downgrade. Service was terrible—I waited an hour for extra sheets and 30 minutes for a butter knife to cut my cake. To make matters worse, at check-out, they charged incidentals four times for three rooms and blamed it on their system. After years of loyalty to Marriott affiliates, this was an incredibly disappointing and frustrating way to spend my birthday. View is nice, but not worth the headache they caused while trying to host a party.

W Hotels are expensive! Fortunately I was here for a work conference, so it was free for me! Otherwise you can expect to pay $300-600+/night depending on your room and season. If you're wealthy, and more of a "passive" traveler who doesn't drink and in bed by 10pm, this could be a nice place to stay without the noise and crowds of NYC. PROS: -Friendly staff all around -Clean, modern and spacious room. -Incredible location on the waterfront with great views of NYC -Quiet compared to the hustle and bustle of NYC -Walking distance to Washington St, with restaurants, bars, shopping, and pizza! The Pizza in NJ is just as good as NYC. CONS; -Quite expensive! -It's a 1/3rd mile walk to the Blue Metro line to get into New York, that might be considered a long walk for you. Or get a quick Uber/Lyft.

Stayed here for my cousin's wedding. Hotel is nice enough. Staff needs a lot of work and was not to typical Marriott standards. They had 1 person manning the front desk for check in, who proceeded to have a 20 min conversation with a guest. Ask the 2 concierge folks to help and they just kind of disappeared. I was already in a rush, so this was thoroughly unhelpful. Multiple other staff members were rude, both in the bar as well as the bellhop later in my stay. Service being an issue in a Marriott is new to me. Was not the only guest who had issues either. Master light switch in all of the rooms is weird. I missed this when I came in to throw down my stuff, and then thought the bathroom lights were broken overnight. They make a huge deal about decor and bath products which is not really my thing. Otherwise the room was perfectly fine, there was a view which was nice, and the bed was pretty good. Restaurant downstairs was surprisingly affordable for brunch. A few positives aside, first time at a W and probably the last time. Have heard about the W for years as a great hotel brand but I don't see the hype. If anything they're making NYers look like a bunch of jerks.

Friendly front desk staff; comfy and clean room; nice big shower head in a shower with fair amount of space; comfy bed; relatively quiet room; perfectly located for the Stevens Institute of Technology in a pleasant part of Hoboken.

Really enjoyed staying at the only hotel in Hoboken . Upon entering early in the morning , a competent Daphne at the front desk was able to get us a room right away . We had requested an early check in the day before and happily she really complied! Dante and Michael were helpful as well . The beds were super comfortable and plenty of pillows. Many soft white bathroom towels provided each day ! Just needing improvement were the coffee maker and the shower which were difficult . The desk chair was very worn which was a surprise to see in this nice hotel room . Liked the "partial" view of the Hudson River !

Great restaurant, excellent bartender and prompt service from staff! Super convenient location near ferry, PATH train, bus line. Beautiful park and walkways along the Hudson in front of hotel.

As a Marriott member and previous Marriott employee, I was very displeased with the front desk representative that I encountered during check-in. During my check-in experience, I originally booked my room under a government rate for work business. The front desk representative asked for proof of my government id, which I was understanding of and unfortunately I did not have my physical id on my persons. I was able to provide the front desk representative a picture front and back of my government id with my employee photo on it and was told that it was not sufficient and would not be given the government rate. I ultimately, ended up using my Marriott points for my stay as I explained by job would not reimburse for my stay under the regular rate. After completing check-in, the front desk representative was very short and did not even explain the amenities in the hotel, as I witnessed her do to other guests nor did she direct me to the elevators. Additionally, any time I walked past the front desk, I observed the same front desk attendant watching me which was extremely unpleasant. Likes: valet parking for $50 daily Very comfortable bed Option for view of NYC Skyline Walking distance to many shops and restaurants Dislikes/Areas for improvement One-panel shower and button to activate shower was very challenging to use and keep shower on

Look for other options. The bed was too soft. Had to support my back with pillows. I requested a 2pm checkout. I was pressed for time, when I went to my room my card didn't work. I went down the elevator to the lobby to get two new cards and then went back up the elevator to my room. Both of the two new cards also didn't work--resulting in less time for resting before a long day of travel. Bit of a disaster. I also ordered room service the shrimp cocktail was horrible (sauce was clumpy, like it sat out too long) and the Caesar salad was so sour it was not edible. The only thing I ate that night for dinner was a 4oz gingerale. If you expect a quality experience, find other options.

Luxe Price - Hotel, not so much Great location. Only two working elevators in a 17 story hotel. Please wait !! Staff is all young, hip, good looking and VERY poorly trained, some even rude to guests. 1. Directions given by concierge were so incorrect that we almost missed our show. 2. Bar unattended for 10-12 minutes at a time, and when I asked where the bar tender was, I was told (by a 20 something) that I needed to be more patient. When I got my drink (double, bar tequila) it was $44. One drink. No mixing, no nothing. No free breakfast. Not even non machine coffee. Super view from the two "super luxe" rooms on each floor - all other rooms, Meh! Late res for wedding - they tried to charge $900 for one person. $50 / night parking. No food after 9:30 on a Friday, neither in the dining room nor at the bar. Should be changed to "V Hotel" for the vacuum cleaner they put in your pocket. I will NOT return here.

For the price could be much better... Pros: location is great. Lobby bar and restaurants are good. Most rooms (we had two different rooms) seem to have a view. Cons: Really outdated and could definitely use some repairs and a thorough cleaning. Service was ok. For example, they only have 6 luggage carts and all were being used. A couple minutes later one is returned and same guy I asked just puts it to the side even though I'm still standing there and the only one in the lobby. Had to ask him to go bring it up to the room for my older aunt. He did but... kinda weird...

Service was good and everyone was friendly, but this hotel is so old and was never upgraded. I stayed here 10 years ago and it looks like nothing was changed in 10 years. All the furniture looks old and ragged, and the outer blanket did not look clean. I mistakenly parked my car with valet, I should have parked across the street instead, and it looked like sewage water was dripping on my car all night. This was definitely not worth the price at all. Next time I'll stay in Weehawken.

The hotel needs a serious renovation. Two good things restaurant Halifax was yummy and the view of NYC was amazing. Room tired and weird design.

First time here. Disaster. I requested a 2pm check in when I booked a month ago. Arrive and give my car to valet. The valet says, "I'll find a spot for you" and proceeds to tell us that there are no valet spots available now. Um ok, this is not a good first impression. We walk in and attempt check in at 2:10. The employee tells us there are no rooms available right now as check in at 3. He will try to get us a room before then but it could be 30-40 minutes after 3. Um, no? My sister has a spa appointment at 3:15 this will not work. Finally we were offered a clean king room instead of two queens for the same price in exchange to check in now. Guess we will share a bed ‍ Things not mentioned at Check in - 1) that you need to scan your key in elevator to press floor 2) what the wifi password is or how to access it 3) that there is a hold put on your credit card above the room fee for incidentals We have buffet breakfast included with the room cost tomorrow morning. What was mentioned at check in was to make sure the restaurant doesn't charge breakfast to the room since it's included in the price. So for $615 a night, I need to go out of my way and check to make sure I'm not charged extra for something that I should have included? Ridiculous. The view is pretty and the bathrooms are nice.

Comfortable clean rooms, great views, nice restaurant and friendly service. What made it a 5 star stay for me though was Angela in room service. She is just a treasure. I was there for a business trip and got back to the room late several nights and ordered room service and she was friendly and enthusiastic every time. On my last night when I mentioned that I had a craving for some strawberries and whipped cream but they didn't have any, she said "I'm going to get you some" and she left, and came back 10 minutes later with not only my strawberries, but also a nice "W Hoboken" water bottle. She was the highlight of my stay there. It's wonderful when people care.

Did a quick overnight staycation, and it was a much needed break here. The staff were all super kind and welcoming- from check in, to concierge, to housekeeping, and valet. We booked a "fabulous two queen bed room with city view", which meant the 17th floor (their highest hotel floor) and in a corner with half views of Hoboken and half views of the Hudson River /NYC. You can't beat the location of this hotel -- you're steps away from the water and walking path in one direction and Washington Street with all the restaurants in the other direction. f Valet is $45/night (which I didn't realize though it's on their website) -- a bit pricy, considering that there is a parking garage across the street that's $10 cheaper.

Update: 23-Jan, had back to back meetings in NJ so stayed here again last night. This time they put me in room 1608... a "wow suite". Thinking to myself, enough with the wow W, it was late, I was tired. Until I got into the "room" which was the size of a house. The pics speak for themselves. It was awesome to get this kind of upgrade. From the dining area, to the living room, bar, one and a half bathrooms, record player, and records of Sinatra and Lady Gaga, telescope... it was beautiful, and the views of Manhattan on that side of the Hudson are priceless. You got me Bonvoy! I ALMOST pre-purchased a residency here back in 2006. Shoulda coulda woulda. Beautiful hotel and with a room upgrade with a Hudson view, it's a great W. Service is great, they're good to lifetime "titanium" members (it sounds so pretentious that they renamed platinum to titanium). And the place still feels new. The public spaces are good, parking is overpriced (find a municipal lot), and the rooms are great. Check out these views and furniture. Everything is functional, and not just looking cool

Overpriced with an utterly incompetent and poorly trained staff. Since this is the only hotel in Hoboken, they can get away with trash service and high prices -- stay in Jersey City and avoid this mess! First issue we encountered was the cleaning crew. Despite already being checked in and in the room, a maid barged in without knocking (I guess they thought we didn't check in yet). Needless to say, very impersonal. Then, upon check-out, despite telling the front desk we were checking out at 12 PM we had a maid knock on our door at 9 AM asking if we left yet (who does that??), then again someone else came by at 10:30 (!!!) and then the worst of all a third maid came by at 11:59!!! Clearly very poor management where our check-out time of 12 PM (which is the standard check-out time) is communicated to nobody and they think getting an entire crew to knock on the door is the way to go. Excellent five-star service! Second issue was the internet for the TVs was down across the entire hotel so you couldn't watch a movie, Netflix, etc. When I asked the front desk what was going on, the jerk manager said "who rents movies at a hotel?" Again, great five-star service from a well-managed staff! Upon saying how inconvenient this was and a heads up would've been nice, this same manager kept trying to push us to accept Halifax $50 gift cards that expired at 10 AM, which is not what we were planning to do for breakfast so that was completely useless. Lastly, they tried to rip us off at their "munchie bar" -- so CHECK YOUR BILL CAREFULLY! We took a Pepsi and they tried charging us $19!! When we called about this, another very rude service person said "oh yeah well it's hard to know these things, I'll follow-up with the crew and get back to you". Two days passed and I heard absolutely nothing. After another follow-up, they said they had no documentation of what we actually took so they said they'll reduce the bill but they have no idea how long it takes to do that. Again, for any normal business, that should be instant. The whole thing is immensely sketchy and is what trash hotels do -- not a supposed "luxury" hotel like this.

I called 4 times to try and speak to someone about booking a wedding. This is how it went down: Call 1: The person picks up the phone on the first ring, I tell them I want to book a wedding, they transfer me to reservations - 6 minute hold. The lady at reservations answers and I tell her the reason for my call. Ignoring it she goes to the script and is trying to sell me a room block when I haven't even booked a wedding. She is going through her script but it makes no sense. When I emphasize I cant reserve a room block because I need to speak to someone about actually booking a wedding first, she seems to understand. She now gives me the # for what is purportedly the sales department. Call 2: I call that number but it goes to the same place my initial call goes. That person again tells me she is going to transfer me to reservations. I stop her and explain what happened above. She now says she will transfer me to sales. She transfers, the call rings 3 times, and I get hung up on. Call 3: I call back and explain I was hung up on. She seems surprised and says she would try and find someone. She was nice but came back and said there was no luck in finding someone so she will transfer me to reservations again, huh. They again, try and sell me a room block after I tell them I need to book a wedding. I explain again why I am calling and she says I need to speak to the "National Sales Department" and gives me a 1-800 #. She then says, without even taking my name or number, that I should either go online or just try again a few times. Call 4: I call the group sales department and it is obvious from the prompts that giving me this number is nonsensical but I give it a go and wait to speak to someone. I finally hung up after being on hold for 5 minutes on hold because there was no possible way national group sales could have helped me with booking a wedding at the local hotel. How on earth is any of this helpful and how is there not a direct sales number on the website that goes directly to the office where people are booking wedding? How do people actually reach people in this place? I don't even want to write this but since someone actually replies to these reviews, assuming it's not a bot, this may be the only place to reach someone. In the last few days I've called a few venues for potential locations. This is by far, without question, the most comically absurd example of customer service I've experienced in this regard.

Don't stay in Manhattan anymore since this hotel has everything. It was a great experience.

For the price you pay, the expectation is high. This W didn't not meet any of our expectations from services, hospitality, amenities.

As good as it gets, super clean and safety, spacious lobby, very nicely room, gym and comfy bed. Beautiful view of the New York City, very peaceful around here compare to to the hustle bustle of NYC, it's nice for change of scene. Good restaurant Halifax at the hotel, good food, lots of option for vegetarian too. Staffs are super friendly and assisted, for this Covid-19 pandemic, this staffs as good as it gets. We feel special with our status and Marriott Bonvoy.

Only giving 3 stars because the front desk and coordinators slightly accommodated my room after a mix up of the my room being incorrectly booked by agent. Also because the location, and view of the room in. Otherwise this hotel is a shit show. It's old and nothing in the rooms are new. It looks like a blast from the past. $413 a night for a room with a sink in the middle of the floor . I live in Atlanta & the W there is LAID! Idk what happened with this one but your better off staying at one of the 3 start hotels ans paying less than stayin here with NO AMENITIES, NO POOL, NO GYM. NO BREAKFAST. NO ROOFTOP. The restaurant downstairs menu is shit. Just a big no. Very disappointed in Marriott. The area is fun and lively, lots of scenery good places & sports bars. & NYC IS ONLY A 20 Minute ride.

We're in Hoboken New Jersey for a casting call at the W hotel with this company. It seemed legit at first until they gave us a paper with prices to pay to go to the next level. I don't see why you need to pay for someone to put you on a television show. The family that went in before us was basically spoken to aggressively and they left without the paper we had in our hands. I don't believe that any of these reviews are legit about this company because acting or modeling isn't something you pay for. The owner is definitively charismatic but do not pay these fees to make it to Hollywood. The W hotel is beautiful though :-)

Got upgraded to a corner suite with 1.5 bath and a totally separate living room with wet bar and private balcony. The suite had INCREDIBLE views of the NYC skyline. My pictures honestly don't do it justice at all. The bathroom was clean and I liked the separate bath and shower situation, although I wasn't a huge fan of the shower head (the Westin ones are better). The Bliss products were decent but I appreciated that they had a lot set out to use. This W is in a great location. It's a short walk to the train if you want to get into Manhattan. The lobby has this fun photobooth too. Would love to be back again in the same suite for a birthday or other special occasion!

Really grade A spot on service! Had a fabulous staycation at the W coming from the city. We were definitely impressed at the level of service and attention from the staff. (Side note: they even change the carpets in the elevator from good morning to good afternoon and evening. That's dedication. Also just crazy impressive). While some of the areas in the hotel are closed it didn't really affect our experience. We were in a partial River view double queen room and it was beautifully clean and they had treats waiting for us (thank you). The view was spectacular more than we had expected. The location is great just blocks away from the path station, next to the water and blocks away from Washington street which is where all the action seemed to be happening. We had a great time in the hotel. No complaints. Except maybe next time we should stay longer to soak in more of Hoboken since we had tons more food places to explore. Overall such a great trip!

W Hoboken reminds me of Titanic (the movie, not the ship!). You know the scenes where they show the wreckage of what it is now and then flash back to how beautiful and grand it was once upon a time. I can almost picture a majestic scene, circa 2009, where a hedge fund tycoon in his Patagonia vest and Gucci loafers looks at his young, indifferent fiance and says, "You can be blase about somethings, Rose, but not about W Hoboken". If for whatever reason you're not a James Cameron fan (maybe you couldn't forgive him for Avatar), it feels like walking into a place that you know in the words of Johnny Lawrence, was once badass, but now it's just sad. Kind of like walking into an Atlantic City hotel (before the remodels) or for my kosher comrades, going back to the Borscht Belt. And it's true, Johnny Lawrence was right. W Hoboken was once badass, but now it feels like a place you wouldn't even want to sit in a room with a case of Coors Banquets. Hash Brown (#) fall from grace. I had the pleasure of living right next to W Hoboken as it was being built, and although the noise wasn't fun and i lost my view, it was really an awesome place. So much hype about the W residences, opening night with Jamie Foxx performing, always walking by it and smelling the spa, and of course, the large tinted SUVs always in front. Even larger fellows with dark suits and sunglasses serving as gatekeepers. But wow, they don't build things like they used to. Well, I guess they thought titanic was unsinkable, I thought the W would just be awesome for a long time. Solid concrete and steel construction, how can it not be? Well, I stayed in the hotel for the first time and I'm not even going to say something like, oh it wasn't worth the price. Because it's just not worth going to period. If I won my ticket to W Hoboken through a lucky hand at cards, I'd trade it in for Marriott points and stay somewhere else. This is the '93 Caravan that Johnny Lawrence tells Ali is his car. The hotel is just old, worn down, beaten up. Dated. A relic of a bygone era. Doesn't even feel that clean. Not only the rooms, but the hallways, the elevators. Doesn't feel fresh. It feels like one of those 40 year old hotels you stay at when your company doesn't have a very good travel policy. But it's not. It's only 11 or 12 years old or so. It's disappointing and upsetting because it used to be something great in one of the coolest towns in our country. Cobra Kai is truly a story of redemption, and Titanic has its life lessons too, but pretend your reservation to W Hoboken is like the heart of the ocean and throw it into the Hudson.

Great place to come to stay in a Hotel. The Hotel is located in a very convenient location which is very close to shops and restaurants. It has valet parking. The lobby is well decorated and a nice place to hang out at. The bar/lounge is very close to the lobby which makes this place a cool place to sit and chill with some refreshing drinks. The room is nicely decorated with cool amenities such as free on demand movies like The Dark Knight Rises, and others. Depending on your tastes you may be able to choose the view of the room. You may get the view to the shore or to other buildings. Definitely worth staying a night at this cool and amazing hotel!

What a nice hotel and one of the few in the hoboken/weehawken area. It has nice views but the hotel room is pretty basic. The shower is an old school tub like you would find at the candlewood suites. The rooms look like something you would find in atlantic city. Our room had a partial view from the edge of the window. It must be unbelievable to have a city view but I bet you pay hand over fist for that. The experience was cool and it is in the heart of hoboken. The location is also spot on with it being on the water. You can take a nice walk on the water and really enjoy your night. I would recommend staying here purely for the view and the location. Price is expensive but that is how the cookie crumbles here.

Stayed last night to attend a company Christmas party held at the hotel. View of the city was outstanding. The room had issues. The thermostat was not working correctly. We called the front desk and sent a maintenance person to the room. The problem was not corrected. When we returned to our room we noticed that one of the beds had bloodied sheets. This really freaked us out. We did not sleep in this bed. We notified the front desk. We were told someone would call us to discuss the issue. No one ever called us.

It's tired. For me, the best part was the view of the skyline. The rooms are small. Besides the bed, there was a round sofa type thing in the window but I wasn't about to sit on it because I had absolutely no idea what all the stains were. That left the desk chair as the only available seating in the room. I don't understand why every hotel does not take "getting ready" for the day into consideration when designing their rooms. What works for one person just doesn't work for a couple. Why not put the mirror from the shower (why does anyone need a big mirror in the shower?) and put it over the desk so that one person can get ready in the desk area while the other one is in the bathroom? Also, there were no outlets for me to plug in my curling iron near any mirror in the room. There wasn't really a counter in the bathroom to rest my curling iron even if I had curled my hair in the bathroom. Also, shower only had a single rain shower head, no options, so rinsing took longer than necessary. Breakfast was not included and not available in the hotel. Then, we were having a problem with our Uber app and asked the young lady at the desk to call us a cab. She made a phone call and then she gave my husband a phone number and told him to call himself unlike the young man who called for us on the previous day. Another plus, short halls which limits the number of other guests on your floor who have forgotten "hallway" etiquette.

Decent property, great views... decent food. Absolutely the most appalling and horrific from desk agents I've ever seen in my 30 years of traveling Quadruple charged my card ... no big deal, stuff happens. I call to figure it out and was hung up on, interrupted, over talked and then told that I was rude and interrupting. Was hung up on.... Called back and have been on lever ending hold. That's a first- being hung up on and disrespected over their mistake. Stay in the city- they will treat you better

Could be an easy 5 star with alittle more attention to detail. Staff was helpful and friendly. Great location, beautiful views of NYC Skyline, easy access into The City. However, overpriced and under supported. Daily internet fees and no coffee pod refills. For the price you pay one would think they'd serve you better.

2 stars for the view. You have to unpack your own car, when you ask if there is a dolly they point to where they are. Then you have to bring your own luggage to your room and bring the dolly back down to the lobby. Then you have to park you car across the street in an underground lot (not affiliated with W) and pay $40.00 for the night. Room not overly clean, 2 towels barely folded, brutal. Won't be coming back don't know how they got their stars

Sorry to mention, but I found in a couple of places. Human hair in bathroom floors big enough to be noticed and on small chair by window. I did not want to make a fuss. Staff was friendly, I was with a friend I did want to bother. Mary S

Must say WORST experience I have ever had at a hotel. long story so give you all highlights. Friend let me use his discount and I was paying on my credit card. Lady took my card , placed hold on my card so that money was not available to me ( which is fine and procedure) but then charged my friend card as well. Later on friend noticed it and called me, when I returned and asked the staff what happened, they had no record of my card even being charged/hold on it. Then Manager said it wasn't them. I was panic because if they didn't do it then who? Went to room came back down and proved my card had infact been charged, Manager agreed to give me points on my bonvoy. I told the manager to avoid any further mix ups I would pay for final charge of hotel stay when I leave on my bank debit card, not credit card On the day I checked out they then charged me on my debit card for the cost of the final stay ( fine), but then placed a hold on my debit card for a similar amount, throwing my spend account from my bank into overdraft. I called them , explained the situation and ALL of then at the hotel were for the most part rude , dismissive and shared they didn't see in their system the charges/hold on my cards. One shared it must be a mistake the merchant they use made. I asked why I have to suffer for their problem with their merchant and she was very rude and said she couldn't talk to me anymore because the reservation were made under the person name giving me the discount. For the record, I have written proof of both of the transactions they took from both my credit card and debit card. They ruined my stay and have failed to make it better and this is just not the experience I have had at Marriott before. They treated me like I do not matter and it's just wrong! There were many other issues and I just wanted to warn the Public . Be blessed everyone and if you say at this hotel beware .

The hotel was very clean and nice. The location and the view of New York is spectacular! Essence at the front desk was a delight! Super helpful and is great with people!

The W is one of the more renown hotels around the world and admittedly so. It is never just about the comfort of the room, or the views, or the offerings, but about the detail, and when it comes to detail the W Hoboken goes above and beyond. We came here after driving nearly three hours from Long Island and needed a place to stay for the night. The W provided us with an upgraded room, toiletries, hair gel, and more just to help make us comfortable. Of course this expectation should be bare minimum at any upscale hotel, but it was more in how the employees made it seem as if it was no problem at all to help. Fully recommend, really great hotel.

Not up to the standard of other W Hotels and not worth the premium. Got in late from a business trip. Bar closed before 11pm and nothing in the area so i went to bed hungry. Decor is nice but not as impressive as other Ws. Lastly, I could swear that I heard something rustling in the walls during the night. The hotel definitely seemed clean and rodents are a problem anywhere NYC so who knows.

I was looking for a decent hotel close to NYC - but didn't have to be in the city as I would be working more on the Newark side. The W Hoboken fit the bill as I've seen it many times, was relatively affordable, and had a great water view. The W Hoboken is relatively easy to find - in fact the area surrounding it is positively hopping. There are plenty of food places, and later at night there's a nice bar scene. Parking at the hotel is relatively expensive at $40 a night, but convenient. Next to the hotel is a seaside park / walk that is nice as well. The room I got was a water view which was nice and decently sized. The bed was comfortable and the bathroom wasn't crowded either. The bliss bath products are always some of the best you can use at a hotel. The gym was also nice with plenty of equipment, typical W style.

Vic checked us in and was very helpful. Room and hallway decor is dated but very clean. Housekeeping staff friendly and helpful. We took several walks and we were warmly greeted every time we returned. Nice to see happy people and to be treated as valued guests. Lobby area is updated and has numerous nice areas to enjoy a cocktail, read, or enjoy the view outside. Ate breakfast at Halifax. Lovely view if the Hudson and NYC. Tables nicely spaced. Laura (server) and Wendy (busser) were friendly, attentive and helpful but not smothering. The food was fresh and fantastic - a pleasant surprise at a hotel restaurant. My husband wants me to replicate the pepper/onion/potato mix. We visit the Hoboken area monthly for business and personal. We have found our new favorite place to stay!

I had my wedding at the W Hoboken in 2014 and most recently, my parents 50th wedding anniversary. The amount of follow up you have to do is unbelievable for the amount of $$$ they charge and "hold". I would not recommend this venue anymore. The front desk and concierge change all the time and you can never speak to the same person. Is the place beautiful, absolutely-the service on other hand still needs a ton of help! Being a Hoboken resident, I can't believe how the standards of this hotel have declined since it opened. -A very disappointed customer

Stunning view, comfortable bed and an on-site restaurant with solid cocktails and a small but well curated menu. Minus one star for the poor lights in the bathroom and scratchy linens, however I would definitely stay here again. Lots of great stuff to do in the borough within walking distance!

Staff, especially Ms. Gentle, is professional & goes the extra mile to make my wife's get away weekend fun.

My worst Marriott experience ever. Everything is out of date and staffs are lack of training and rude. I forgot my room key and wallet in the room. The front desk asked me to be escorted by a security to my room. I can only use room service for breakfast and no other options nearby within walking distance. My experience is pretty consistent with what I heard from other friends who stayed here before.

I was not impressed with this hotel. Upon booking on booking.com, it said city view room. Once we called the hotel they said sorry it's misleading it's a Hoboken view not Manhattan. So we agreed to Upgrade to a suite for $100.00. We arrive and nobody greets us or takes our bags. We got our own luggage cart. Yet we still had to tip as they insist on delivering your bags. We check in. They let us know if we need extra towels to ask cause the shower leaks. We get to our room. The view was amazing. But... Our room was dirty. The couch was stained, the glass was smudged, it was dusty. We took a shower And literally the whole bathroom was wet and the towels and mat was soaked with water. It was gross walking on a sopping wet mat. The shower caddy didn't hold the amenities so the soap and everything kept falling on the floor. The plug ins didn't work; the tv picture was extremely fuzzy, the phone didn't work properly And kept calling the spa when I selected front desk, and not only that the light switches made no sense, I spent 15 minutes trying to find a working plug and turning off the lights. Honestly I get ripped off, I felt like they stuck us in a bad room, The best part was the gentleman at the front desk which is why I didn't even bother to complain to him. I could sense they don't care anyways. Honestly it's not worth it . It's a unfriendly cold hotel with old and worn out amenities and unclean practices. It doesn't feel luxury. Everyone feels they deserve a tip without actually being polite.

Steve and Essence. I appreciate your hospitality more than you know! Check In was a bit rough due to debit card and credit card issues. But Steve was quick to find an answer to the problem. He was cool calm and collected when I was ready to find myself another hotel. Haha thanks man! Check out I was a bit confused with the holding process and bill break down but Essence was patient and thorough. Room 1106 will forever be one of my favorites I'll continue to celebrate my birthday here as long as they're open. The W hotel offers not only great vibes but a top tier great staff. I would recommend to anyone looking to celebrate an occasion or have a little escape. Steve and Essence once again thank you

My husband and I decided to stay here for one night to celebrate my birthday. We spent the night in Hoboken celebrating then had reservations the following morning for brunch at their restaurant Halifax. We checked in and dropped off our bags then head out for the day. Once we returned to the room and went to shower there was no water pressure. Called the front desk, they sent someone to take a look but the person was unable to fix it. So we had to switch rooms at 2:00 a.m. finally settled in our new room and were able to shower. Then the fridge in the second room wasn't working. Didn't even bother with that issue since it was so late. The next morning I called and asked for a one hour "late check out" since we had such a delay with switching rooms. I was told they had no availability and the check out time would remain as is. Upon check out at the front desk all we were told was to drop our keys in a box. No questions about how our stay was, if we needed anything, no concern at all. For the price they charge per room the attention from their staff in non-existent. The rooms are also very small and be prepared for the view of Hoboken to be the back of office buildings. I will definitely not waste my money staying here again.

Lobby ambiance was beautiful but will deceive you, rooms do not match what you're paying for. Very bland, and nothing special. No doorman to help with luggage was a hassle in 8 degree weather with kids. Booked a river view room, and received a room that was not River view, the manager did upgrade us to the proper room with no added cost. Bathroom was nice but unfortunately the water pressure is horrible and the toiletries were all half full, assuming they had just been left by previous guests. This was not a big issue as we bring our own toiletries but they should have been restocked properly for new guests.

AMAZING! We upgraded to a partial view of the nyc skyline for our stay and it was by far worth it. Staff was very professional, attentive and helpful. So easy to take the path train right into the heart of nyc for cheap and fast. Room was comfy, big and fancy, and price was very reasonable. Will stay again!

I just returned home from staying 3 days at the W hotel in Hoboken. While unpacking, I realized I had left my expensive curling iron in the room and called to see if they could send it to me. I was told by the girl who answered the phone that she checked with security and it wasn't there. I asked if housekeeping could have it there and was told it's policy that if housekeeping finds anything they don't touch it and immediately report it to security. I asked if that was it and was told that's it. She stopped talking and when I asked again she said the same thing again. So...sadly, I have no curling iron and neither does housekeeping or security. Amazing how that happens..too bad.