Adela A.
Yelp
After giving this place the benefit of the doubt and a second chance .. I realized there is no hope in customer service heaven for this bar and frankly I wouldn't even have stepped foot into this establishment if it wasn't for the vegan pop ups! My first time there, was for a vegan pop up event , I was completely ignored by the woman "tending" the bar- several attempts to get her attention but seemed like she was serving everyone but us, we weren't even greeted at any point. My date had to leave his seat and walk over to her to finally get us a drink. After that drink we got our food and immediately left to another bar. Then, I knew- they weren't worth my money or another visit.. this morning I was invited to a pop up brunch, where I was not told the location till I got there in fear I wouldn't go!! Sure enough, same woman "tending" bar , déjà vu. Here we are again standing for over 10 minutes while she completely looks through us and again not even a greeting when we walked in. I've been to most Long Beach bars and I've need felt so unwelcome and out of place. Finally, again, leaving our chairs, to come to her, we walk over and wait for her to finish with another customer. Before she took our order, I simply asked, do you have to get in line here to get a drink or do you serve the whole bar ? - her reply was , "yes in line, no I mean I serve the whole bar" which I replied, we were standing there for a long time waving at you. She looked down and said " oh I didn't see you " ... what a joke if it wasn't for the vegan pop ups I would of never spent a dime in that place! There is way too many options and way friendlier bartenders out there to settle for half ass serve like this! No one goes out to be treated poorly and I'm definitely NOT paying for it! Lesson learned ! Next pop up I'll be there and straight to the food and out the door to a real bar and better people!