S S (ss)
Google
Shockingly bad service, waited (starved) for 45mins waiting for restaurant to open, despite having a booking and bar staff knowing we were waiting to eat, no one bothered to come and get us from the bar (where I’d been surviving on strange oiled up almonds)
Once we’d announced our booking to the foh & asked to be seated, were told we had 2hrs limit, it took further 20mins to order -there were 8 tables in service for some context.
We’d finished a bottle of wine between 3 then had to ask where the food was as our reservation only had 30mins left before we’d need to vacate and food hadn’t come out yet..
food arrived -realised we’d not ordered sides to mains & equally surprised waiters hadn’t noticed or tried to up-sell us earlier.
Every 20mins the smell of burnt toast filled the restaurant.
There was a chef noticeably running between up and downstairs.
Camembert was under baked and drenched in aioli, when sent back for re-baking it again came back on a burnt board, unmelted indicating it was infact a cheap camembert (that doesn’t melt).
Squid was over cooked -batter burnt & greasy.
Duck sharer was dry with hardly any dressing.
Burger tasted charred in parts, chips hard, and some of the wines were massively overpriced for what they were.
Staff apologetic but apathetic. One dish refunded.
The only thing that arrived quickly was the bill. No one noticed nor said goodbye on exit, we could (should) have just legged it.