Twin Peaks Hotel & Hot Springs

I stopped by for a Saturday night over Thanksgiving weekend and had a great time. The pools were not crowded (we were almost always able to get one to ourselves) and, if you can put up with the freezing temps and ice coated floors, the scenery was beautiful! The rooms were fine and comfy, nothing special. It was lacking a microwave but in general had the other amenities. Interestingly there was a Keurig machine but only tea and hot chocolate K-Cups (no coffee). Not sure if this was intentional or not, but as a result I went with their complimentary coffee in the lobby, which was pretty gross (essentially just instant coffee). Their breakfast buffet is decent (and didn't add much cost when I purchased the bundle online). It's nothing fancy but they have the typical breakfast spread that can please most people. The coffee they had there was fresh-brewed, but they were very clear that nothing is allowed to leave the dining room. Though this place isn't perfect, I certainly enjoyed myself. Plus the price seemed reasonable when comparing to other hot springs resorts. I also visited in summer 2023 and pretty much had the same experience, just with more crowds.

We absolutely loved our stay! The rooms were comfortable (only negative is they could use more towel bars/hooks), the pools were wonderful, the views are amazing (pictures don't do it justice) and the breakfast buffet included was delicious! Lots of options at breakfast (had some different options between the two days we were there). Got dinner from the restaurant both nights and all the food was great! It's awesome that you can order food to the pool and bring in your own food/ drinks to the pool area.

We had a much needed and highly enjoyable experience here at this lodge. Check-in process was through a kiosk, which you had to use before the front last would really talk with you. Went smoothly, printed up map and 2 keys Room was adequate, though ours was one of the dog friendly ones that are across the street, along the river. AC, fridge, furniture and TV. Resort has 2 pools of not hot water, and 9 tubs of varying hot temps with 3 of them being adults only. The views are absolutely stunning, all around. And there's a bar at the pool that you can charge stuff to your room The rate we got included breakfast buffet for 4 and it was beyond expectation, at least what they offered. Food was fine. Overall, we loved it. All of it.

I absolutely love the atmosphere of the place and the hot springs!! Love going and disconnect from the city and get that nice small town atmosphere. Love walking around town and the small hikes near it. But the rooms need a HUGE UPGRADE!! The last time we were there i had to flush the toilet twice every single time we used it. The BEDS also need a huge upgrade!! The one we stayed on had a huge dent in the middle so it felt like I kept sliding towards the middle, super uncomfortable!! The armour are super outdated!! And takes up sooo much space from the room. If they upgraded the TV by hanging them on the wall and having a nice dresser with a small coat closet would be much more spacious and more convenient!! Just a couple of suggestions also one more thing on your hot springs that are 18yrs and older. The sign of the tempature should be MORE VISIBLE OR HAVE WHITE BACKGROUND SO IT'S VISIBLE DURING THE NIGHT! Just a couple of things that I could suggest. But every single time I'm out there I absolutely LOVE IT!!

Beautiful town. Friendly and helpful staff. Comfortable beds. Spacious rooms. The hot springs are so nice to soak in after a day of hiking or walking downtown. My kids loved the swimming pool. Several options for tubs with varying temps and even adult tubs. I look forward to returning.

Terrible stay. Dirty old rooms and the front desk won’t even talk to you but force you to use a kiosk. Calling it a “industry standard” is just lazy. Do better. With the price, you think the service would be great but it’s far from decent. The place needs major improvement

This place was great. We stayed here once in the past in 2020 and now they have added and remodeled all of the pools which are so nice. The price was very reasonable and included a buffet breakfast. We had two littles 1 and 3 years old and this place was perfect. We will definitely stay again! Very convenient to hiking and walking in town for dinner.

I'd love to give this place a 5 star review, but I have an issue with the $40/night "resort fee*. I feel they should just add the fee to the price and be transparent about what's being charged up front. That's my only gripe with the service. Other wise the restaurant has great dinner and the people are friendly.

I stayed here for one night with my friend to celebrate my birthday, and we both had an incredible stay here! The rooms were nice and clean. Yes, they are a tad outdated like most of the other reviews I have seen, but the appearance of the rooms were not anything we had not already anticipated from the provided photos. The hot springs were very nice for being a part of the hotel, and the included breakfast was one of the best hotel breakfasts I've ever had. My only complaint is that the TV doors of entertainment center in the double queen room did not open wide enough for the TV to be viewed from both beds. Additionally, I wished that the comfy robes I had seen most other people wearing had been included in our stay and not cost the additional $5/each. Overall, great stay!

Pet friendly, and they only charged $20 a night for pets up to 3 pets . Some places charge $30 per night per pet , so this was a great deal . We loved the hot spring at the hotel. So relaxing . Front desk staff was very friendly and super helpful. We had to leave a day early than what we originally booked but they were so flexible and accommodated with our plans. Truly appreciate that. The hotel itself is clean and close to Box Canyon Falls. Only 5 minutes walk . 2 minutes walk to main town . We enjoyed our stay and everything except the upstairs people were so noisy that kept us up all night. You can hear them turning on water and walking around like elephant steps . (Not the hotel's fault ... )

We only stayed one night but the accommodations were great. The only problem was that our pillows were damp. The lady was so swamped that she couldn't get us dry ones for a couple of hours. We were staying close to their laundry so she gave us quarters to dry them. Our suggestion not hers. A little inconvenient but hey, we had fresh warm pillows. I will go back to see how they do with the renovations. A mild inconvenience also. We spent all day I the town pool with friends anyway.

This place was nice. It's very clean and has very cute curb appeal. Beds are very comfy and the linens were very clean and fresh smelling. There was a small refrigerator in the room and personal safe. The outdoor heated pool was a good place to relax and the kids enjoyed playing in it. The only reason I'm giving this place 4/5 stars is because we had a room on the top floor. When we arrived we asked if there was a downstairs room because I've recently had knee surgery. No downstairs rooms were available so I trudged up the stairs. The stairs are steep and tall and go straight up. It was difficult for me on the stairs. I'm sure most people won't have these concerns though.

Pros: clean, nice units with a mid sized fridg and decent sized room. Has its own set of 2 hot tubs and pool. They have laundry facilities. Cons: the walls in the riverview annex are paper thin - both for noise from above and either side of a first floor room. You will hear your neighbors bed creak when he/she rolls over. The included breakfast has powdered eggs and is crowded. I couldn't check in till 2:45pm,which I thought was late.The check in process may be efficient for the owners, but I found it impersonal.

Setting is very nice, and rooms are clean. With the exception of the manager, we were treated well by the staff. The manager was quite rude, and dismissed our complaints with a cavalier attitude. We experienced several billing errors during our 4 nights there. After requesting that the toilet be fixed, no improvement was seen. The clock somehow automatically sets itself, but was wrong and could not be corrected. The breakfast was fair, but each person is restricted to 2 sausage links and the staff there was not particularly friendly. They acted more like monitors. Others in our group experienced unusual rules in the bistro area. They will not give separate checks at any one table, and using a credit card incurs an added service charge. Food there was reported to be quite good. We did enjoy the pool and hot tubs with hot spring water.

Beth and staff are the best! Not only did they accommodate for my hair-brained reservation mistake, I felt like they gave the VIP treatment to their guests the minute we walked in the door. Outstanding experience. I will be back with my son and dog, "TIG"!

We have stayed here twice and both times were ok at best. When the neighboring competitor was booked up, we ended up here. First experience was kind of frustrating because when we arrived I was told to check in at a kiosk, and they were very rude. Then when we finally got all the info submitted, we realized our lodging was across the street at a hotel they must have acquired. That meant that if we wanted to bathe in the natural hot springs then we would have to truck up the road with all our stuff just to get on the main property. They did have hot tubs across the street. But as we all know it's not the experience we thought we were paying for. The cable wasn't working. I called and they said that it was weird. And that was the end of that. Second time around. We arrived and as to be expected, we check in at the kiosk. This time I was greeted nicely and a concierge lady helped me with the machine all the way through. I made sure that this time we booked on the main property with the hot springs. We were on the left side of the building and upstairs. We walked in and immediately got hit with a stale smell, like sewer. It looked clean but dated. The other property rooms were better in all ways. Then the main laundry room for house keeping was next door and you could feel and hear the dryers or washing machines going. And they were blaring music through the walls, it was very annoying and was vibrating our whole room. We had someone come up to check the smell. They said they couldnt smell anything and that it was probably our heater. We then went to the pool and hot tubs and it was great. The people were all respectful and taking turns in the smaller hot tub. Youre not suppose to take towels from your room. But they were out of towels the whole time down at the pools. Hello, its winter here and now we had to run to the room soaking wet to get warm.

Would never recommend Twin peaks. My husband booked a night here for my birthday, he had selected a bucket of beer to be in the room. That was not in the room we tried to call, left a message no one answered in the office or called us back. Also very miss leading thinking we were getting a river view room literally couldn't even see water. When addressing these issues with the owner the next day he was very rude about EVERYTHING! Told us that he personally signed off on the bucket being placed in our room... it was not the fact we didn't actually get the beer. It was the concept behind the experience. Then to end our conversation he didn't want to print a receipt, email was my only option. I had to say I wasn't leaving until I got a paper copy of our receipt, which I left with so not sure why it was an issue to begin with. Spend your money else where that cares about your business and experience!