Hands Shibuya

Always-on Tokyo Is a Perpetual Source of Inspiration for Jimmy Choo Creative Director Sandra Choi

@cntraveler

"At the department store Tokyu Hands, you can find irreverent bits and bobs: special sponges for polishing kettles, playful cutlery and bento boxes for kids, and an entire floor dedicated to stationery."

Trunk Japan recommendations

@kelsocomeau

must see DIY shop

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Ming Hui

Google

One of the largest hands outlet in Japan. More than 7 stories of items. I think the items are well organized but slightly more expensive than other places where you can buy similar things. We spent more than an hour at this outlet.

Trella Davis

Google

Been here so many times - a great place to stop, see unique items, affordable stuff, Japanese souvenirs, and make an interesting Tokyo shopping stop all in 1 multi-level massive building. Easy to get to subway stops and more.

Theo Chargualaf

Google

Very nice store. Has a little of everything, but if really looking for arts/ crafts supplies, maybe more for you. Many floors, lots to look through.

Stacey Trock

Google

They have everything you want and more, particularly if you're into crafting. This store takes the word 'craft' seriously, including supplies for leatherwork, ikebana, metalwork, clay, sewing, embroidery and more. You'll also find a great selection of stationery, camping goods, kitchen/lunch items and pet items. Such a fun shopping experience!

Drita D'Alessandro

Google

This store was SO FUN. Especially loved their stationary section that covered about 2-3 floors. I love writing letters, and all the cute paper, stamps, cards and pens they had were amazing. Went nuts here, and everything was pretty reasonably priced.

tina frank

Google

An absolutely amazing store! Almost every thing you may want or need is here! I bought fabric, stickers, a beautiful bowl, some cute dog cord wraps and makeup! They even have plants and flowers as well as adorable small animals. My very favorite store!

Karina Kwong

Google

If you are into art and craft. This department store is a must visit. They carry lots of materials and special stocks for DIY projects. I have a feeling their pricing is a little lower than Loft. It wasn't very crowded when we visited. So the shopping was relaxed and chilled. The salespeople are friendly and welcoming. They can communicate in simple English. The tax refund service was fast as well.

Eileen Chan

Google

Love it, just love it! I just go there for my tools. Been searching for my 3mm drill bit -- and I found it! Great stuff for hobby enthusiasts to be found.

Ming Hui

Google

Trella Davis

Google

Theo Chargualaf

Google

Very nice store. Has a little of everything, but if really looking for arts/ crafts supplies, maybe more for you. Many floors, lots to look through.

Stacey Trock

Google

Drita D'Alessandro

Google

tina frank

Google

Karina Kwong

Google

Eileen Chan

Google

Love it, just love it! I just go there for my tools. Been searching for my 3mm drill bit -- and I found it! Great stuff for hobby enthusiasts to be found.

Emari H.

Yelp

This has been my favorite stationary (and everything else) store all the years I've been coming home as a student. It's still super big but this time around I actually found more things I liked at the other location. Still a great spot to check out all things arts & crafts though. Each floor actually has three parts so 6 floors has 18 levels.

Lani K.

Yelp

This store is great! I know that Mega-Donki gets all the attention online, but THIS is the shopping experience I come to Tokyo for. The whole store is organized and clean and pleasant. I found several interesting souvenirs and some really nice beauty items. Put aside a couple of hours to spend in this store. There are so many interesting, beautiful and useful items to be found here. Even though my Japanese is not great, I was still able to make a purchase very easily. The cashier wrapped everything up so nicely. Looking forward to visiting again the next time I'm in Tokyo.

Anson W.

Yelp

Tokyu Hands is what you'd get if you crossed Target with Daiso and stacked it in a huge, 7-story building. I would argue that this place is a destination store when visiting Shibuya! It certainly was for us. The store is massive and really has something for everyone. Each floor has 3 split-level sections, and there are 8 floors (7 stories plus a basement level) in total! Each section is its own department. Just about everything here is distinctively Japanese. Departments include woodworking, craft, DIY home, outdoors, interior, kitchen, beauty & cosmetic, mobile, and more. Some cool things I saw were hand-forged chef's knives, multi-compartment lunch containers, lightsaber chopsticks, action figures, and so many games. There's even a cafe on the 7th floor for when you're starving after all the shopping! Tokyu Hands has just the right amount of variety, practicality, and weirdness that you can only find in Japan. I personally spent the most time in the games section playing with the puzzles out on display, and I ultimately bought a metal puzzle that is still stumping me. It's a good thing that this store is so far from me, otherwise I would end up with a lot more stuff!

Jen H.

Yelp

If you're looking for personal shopping or souvenir shopping, drop by here. So many floors and so many cool things on each floor. The pet store is very cute! They have doggie kimonos. Allocate at least 1 hour in here.

Amy C.

Yelp

This is like Target/Home Depot/Ikea/BevMo/Hallmark/Petco type of store all rolled into one. Haha :) There plenty of levels of different things that they sell such as pet stuff, furniture stuff, clothing, alcohol, stationary, and etc. I enjoyed the times that we were here. My ex-bf bought his curtains here along with a ladder, coin envelope, pet stuff, and etc.

Ann O.

Yelp

This is a crafter and hobbiest paradise. I came here looking to buy fabric and found there was not much by the yard but found some pre cut fat squares . I found a tiny pair of scissors and these amazing patches. This store has an amazing collection of tiny food and tiny food display cases. There are kits for making miniatures and all sorts of fun projects. Classes and workshops are available to learn all sorts of skills. Grab a floor plan upon entering to easier negotiate the up and down sections. There is an elevator at the back.

Bob K.

Yelp

The craziest store. They basically have everything. 7 floors, organized by department. Good luck getting out of here without buying something. We went to kill time (and get our steps in) and this wound up being a cool way to experience many aspects of Japanese culture. Go and explore. Amazing.

Courtney S.

Yelp

A store that sells home goods that literally has everything. There are multiple floors where you can get everything from hiking equipment to facemasks to art supplies. This is also a great place to rack up on souvenirs for loved ones back home or even gifts for people you've met abroad in Tokyo.

Hurjane V.

Yelp

It's like a Japanese spin on Michael's or Joann's in the US! This place has a a HUGE variety of art supplies, ranging from wood supplies (floor 1) to paints, Ciao Pens and much more stationary products from floors 3a-3c. Staff are super helpful, and currently they have a promotion for 5% off for international visitors! I would check this out as a place to get supplies, cute cards or just to roam around because the prices of these Japanese goods are much more affordable here than in the US (Ciao pens for $130+ in USA versus $60).

Susanna M.

Yelp

Weird store, aptly nicknamed the miscellaneous store. This place is easy to get lost in time-wise and just spend a few hours in it. But, I really enjoyed it. My favorite floors were the upper floors with loads of unique tools and supplies for crafts. If I had room in my apartment back in NYC I would have bought a few tools to bring home with me and play around with. Definitely worth the visit. Also, be careful in the pets section, sometimes it's hard to find the actual price tag and things can become a little pricier than you expect. However, this can be avoided by spending more time looking for the tag. Check it out and have fun exploring.

Crizelda I.

Yelp

If you're into arts and crafts this is the place to go to. Lots of woodwork and franes and molds, all kinds of paper cut outs and clay and markers and pens.

Angela S.

Yelp

This place is so cool! Found really unique and unusual souvenirs. Walked in and ended up spending the entire day here, it's huge! First floor was like a mini REI, then Home Depot, followed by Michael's, a Bed, Bath, & Beyond, CVS, and a über cool cafe and toy shop on the top floor. Even found a trendy sukajan jacket on their pet level for my doggy back home. Loved this place so much that I tried the Shinjuku location a couple of days later. Stick with this one in Shibuya, tho. It was by far superior! Not to miss while shopping in Tokyo.

David H.

Yelp

This review is for the food hall only, as we didn't visit the other levels of Tokyu Hands. When we visit Japan, we always make sure to have a meal at a department store basement level food hall. The basement level to Tokyu Hands (and many large department stores in Japan) is the food level or food hall, with numerous vendors selling their specialties, from bento to musubi, bao, etc. For dinner we walked the entire maze of vendors and picked up a couple of musubi, bento, pork bun, and even some risotto. There aren't many places to sit down, in fact there might not be any, on the food level, but there are counters where you can stand and eat. We enjoyed our dinner and then walked around looking at other items, including a $54 mango!

Paul B.

Yelp

TL;DR - Love this store. If you want it, they have it. This place is amazing! Floor after floor of products ranging from the obscure to the practical and everything in between. Floors are themed, so there's no difficulty in finding what you're looking for. There's a cafe up near the top. Given the queues for the lifts on the ground floor, I'd recommend getting the lift straight to the top and then working your way down using the stairs. Toilets on almost every floor also make this a convenient place to know about!

Lydia K.

Yelp

Such a fun place to visit!!! Like the other reviews have stated, there's a bit of everything here! There's even a pet section in one of the upper floors selling lizards, hamsters, fish and stuff! My favorite was the stationery floors. Yes, you read that right - floors. They have several floors of just stationery. I was salivating. The layout can be quite disorienting at first, but as long as you go up the smaller staircases, instead of the bigger ones, you won't miss a thing. They divide each floor into A, B and C, so just follow the order. There are maps throughout the floors so you don't get lost. I recommend buying the onsen (hot springs) bath salts as a souvenir for friends and family. What better than to bring an onsen into your own home?? Amazing place in the amazing city of Shibuya. Definitely visit when you visit Tokyo!!

Grahame G.

Yelp

I had one night in Shibuya and an hour or two to spare, so naturally I went to Tokyu Hands! I was on the hunt for some modelling tools so at least on this visit I had a definite goal in mind. It's still as good as ever, and they even have a cafe on the top floor now. I was having trouble finding a particular item in the tool department, which seems to have shrunk a little since my last visit, although that could just be failing memory I guess; but I eventually found an English-speaking student who managed to explain my needs to a hovering staff member, who swiftly produced exactly the item in question in record time. Full marks again Tokyu Hands - still the best!

Sharon R.

Yelp

I found this store overwhelming. Floors are well marked taking you through areas with hardware, makeup, pillows and mattresses, stationary, Halloween decorations (or, whatever seasonal items), vintage clothing, etc. SEVEN floors of stuff and stuff and stuff. Lots of people walking around exploring and bathrooms in almost every floor. We picked up a few things, but I couldn't get out of there quickly enough.

Natasha N.

Yelp

This store is a visual feast and absolute treat for anyone who likes arts and crafts. Simply wandering around and taking it all in is an experience... but if you want to shop, it's even better. The art supplies are as beautiful as they are functional and you will find absolutely gorgeous paper products.

Marie T.

Yelp

I love Tokyu Hands. Its a really great place for people who love DIY projects. They also have stationary, camping equipment, lots of umbrellas!, DIY woodshop, nets, chains, coffee makers...and the list goes on! I think overall, the pricing is on the more moderate to pricey side but I don't know anywhere else in Tokyo that has almost everything under one roof. My dislike: The layout of the store is really confusing. Unless you go to this location very often going up and down the stairs between levels and in between levels can be really annoying. So it's not very stroller friendly. They do have an elevator but it doesn't stop at every floor.

Alisa K.

Yelp

I love this place and as crowded as it gets on weekends I still find myself stopping in to see what they have. This is sort of like the Japanese version of a home depot, target, and petsmart combined. This place has EVERYTHING except for groceries and food type things. This store has workout and fitness, furniture, pets, petfood, stationary, wood, crafts, cooking equipment, yoga mats, and more. There are so many things to get here and the greatest quality of items too. If you want something cheap, go to a hundred yen store, but if you want anything with good quality and a variety of it, this is the best place to go. I often come here to buy planners, pens, and pencils as well as those cute japanese lunchboxes and water bottles. As a plus, on the 7th floor is a cute little cafe that sells hot grilled sandwiches, desserts, smoothies and drinks and even offers 2 or 3 imacs that are free for public use. There are some sits inside and on the terrace and its always an interesting place to meet up for a coffee or get some work done. The wifi is free and extremely fast. Cheers!

Geri C.

Yelp

We were happy to find another Tokyu Hands store within a short walk from the Shibuya station after a good shopping experience at the Yurakucho/Ginza store (we especially liked their leather shoe maintenance supply). Somehow we preferred the Yurakucho/Ginza store layout /configuration and merchandise display better as the Shibuya store seemed somewhat confusing and less well organized. Our lunch at their restaurant on the 7th floor near the garden section was okay.

Kevin W.

Yelp

This store is the shit. I mean it's my personal Mecca when I go to Shibuya. Call me crazy but I like buying lots of cool-looking useless Japanese household items and this is the place to get it. This chain is everywhere but the one in Shibuya is a muti-tiered staircase of STUFF TO BUY. Need a Japanese tea mug? Want some plastic back scratchers? Have the urge to get a scary looking stress ball? Must get a shower curtain? How about sushi erasers? You can get all that shit here. If you're not careful you can end up wasting a lot of time in this place. As a tourist I'm not suggesting you walk in here and walk out with a bike in your hand but it's still worth checking out all the odds and ends that fill this place. My only thing is I wish I had more room in my suitcase to fill it with all the stuff I buy here, but you can always buy some extra bags here I suppose.

Marko C.

Yelp

One of the best stores to find almost anything in Tokyo. The store has about 7 levels, filled with stationary, clothes, camping gear, books, art supplies, and cool little gifts that you can only find in Japan. I really enjoyed browsing around the store and found several really neat books, mechanical pencils, and clothing that I purchased here. Prices are reasonable and there is superb customer service here! Five Stars!

Elsa N.

Yelp

Had good selections of all types of goodies! Each floor has a different item selection such as electronics, cameras and equipments and more!

Lindsey J.

Yelp

This is the best store! I'm sad we don't have anything like this in the states. Basically it's an everything store but geared to attractive and well designed items for your every day life. This is the store to buy yourself and others a gift from Japan. I particularly like the stationary floor for planners, pens, and stickers. Each floor is worth a browse though!

Peggy R.

Yelp

I love this store with a passion! Whether it's the Tokyu Hands in Shibuya or Shinjuku, I spend SOOO much time here, every single time!! There's so much to see here, it's THE place to go if you want to buy souvenirs. The first time I wandered in here was 15 years ago (I've been back many time since then) and it was raining so I had to get an umbrella. We were walking around Shibuya and we saw through the windows to Tokyu Hands that they had a lot of umbrellas. Cool! But once we got inside, it was like Alice falling down the rabbit hole. This is the MOST diverse store that I've ever been to. I was actually able to ask a salesperson for Febreze(I only speak tourist Japanese) and they had it, and between the two of us, me in really bad Japanese asking/miming for Febreze. Miming "bad smell" and using a spray bottle helped a lot. This store was MADE to get lost in. The floors are "half-floors" and color coded. So a person like me can get turned around in it and get lost quickly until you get the hang of it. There's also a very affordable cafe/restaurant at the top. Re-fuel to keep shopping! Love this store!

Blaire F.

Yelp

This store has everything DIY, home, kitchen, beauty! I loved the stationary and pens section. You can even build your own multicolor pens! Great for finding kawaii stickers, kitchen gadgets, etc.

Pete M.

Yelp

When I first got to Tokyo I was talking to a coworker about random things I needed to pick up for my new apartment, and after listening to me rattle off about a dozen items - many of which are completely unrelated - she simply said: Tokyu Hands. when I asked which of my items could I get there she just laughed and said to stop by there. So I started grilling her: I need to get a business card holder. Tokyu Hands Yeah but I also need some tools. Tokyu Hands. And silverware. Tokyu Hands. And a bath mat and cleaning supplies and a lock and a multi plug power strip and curtains and...Tokyu Hands. Turns out she was right. Everything I've needed for my new place is available at Tokyu Hands. There's even a bike shop on the first level in case you need to buy a bunch of random things and a bike to get it all home. Fortunately for me I live within walking distance.

Matt B.

Yelp

Hands down one of the best all purpose stores in Tokyo. Seems to always have what you want. Often I find items I cannot find anywhere else. Cool store to spend time browse shopping if in the mood to spend a few Jpn Yen

Jillian A.

Yelp

I filled up on my fair share of copic markers to take back to the US with me along with some must needed stationary!

Kay B.

Yelp

Heaven on earth . You have to check this place out when you go to Tokyo! It's very difficult to describe. Organized beyond belief. A one of a kind shopping experience. If you are a crafter, you will have floors dedicated to unusual innovative products to explore.

Elaine H.

Yelp

Looking a suitcase? Trying to find a party wig? Need toilet-seat covers? Or even a sushi rice maker? Then this will be your last stop. Tokyu Hands claims that you will find what you want if you visit and they really mean it. Seriously, they have everything you can AND cannot think of. This is where I found the tiny drain for my kitchen sink, the place where I found my pillow and also the place where bought my beautiful stationary set. Having said that there is one tiny problem, it really is a maze in there. Each floor is split into 3 separate floors and there are 7 floors in total so if you have a couple of hours to kill in Shibuya, then this is definitely the place to check. One tip, you might want to take the elevator straight up to the top floor and start down.

Sue T.

Yelp

Seven stories with three sublevels per story containing an eclectic mix of useful items for daily living. It's a fun place to browse if you are a hobbyist or do-it-yourselfer. Use the stairs and burn calories; the kcal metrics are helpfully marked on the stair fronts. The merchandise is affordable, not luxurious. Examples of what you can find here: shoe polish and insoles, stationary, pens, paint, umbrellas, travel gear, kitchen gadgets, bathroom accessories, leather wallets, pet food, nanoblocks, sewing items, lighting, tools, soap and hamsters. You won't find handmade artisan goods, but occasionally there are hands-on craft classes offered, so why not make your own?

Jay N.

Yelp

Very cool lifestyle store! They sell everything you can possibly imagine here, and more. They got model trains, bikes, costumes, school supplies, pets, gifts, fish, alarm clocks, batteries, kitchenware, travel goods and guides. You name it, they probably do have it. Unfortunately, they didn't have a certain piggy bank I was looking for as it got discontinued but I really appreciated the staff who went out of their way to try to locate stock in their catalog. There's also a cafe in there. I think it's pretty neat how they count your kcal you burn walking up the stairs (though if you're tired, just take the elevator!).

Linda L.

Yelp

Prepare your wallet and many hours of disconnect with the outside world. Welcome to Tokyu Hands. This 7 story super store will have your head spinning after the 3rd floor with the amount of stuff crammed into one building. Not too hard to find in the heart Shibuya, this store is extremely time consuming cause of all the departments from household goods to leather goods, travel essentials to kitchenware, watch repair and bike shop, beauty and cosmetics, stationary and office supplies, post cards and cute sticker decals, cell phone cases and luggage tags, wood craving tools to craft goods, mattresses, curtains, bed sets, massage chairs, fitness gear and more. If you can think of it, Tokyu Hands probably has it. The only thing it doesn't have is groceries and fresh food. Everything else, you just have to search for. I come here every time I'm in Tokyo and I love it!!! So many cool and unique products. Plus, if you bring your passport, you automatically get 5% off. Have fun shopping!

Scott V.

Yelp

One of a handful of great Tokyo department store chains...great place to heft gifts at affordable prices for visitors.

Haruka S.

Yelp

You can buy whatever you want. This shop has a huge variety of goods. I often come here to buy some tools for making models for my school assignments. I like this shop because I can choose the best thing from many kinds of things. If I did not need to buy something, I like just go around this shop and see what there are. Some of the things are very unique and cute and instinctively I buy them. For example, you can buy science experiment kits for reasonable cost. I also used this shop when I needed some science stuffs for the study of my summer vacation homework when I was an elementary school student. This shop is very useful and fun to visit. I recommend you to come here when you would like to kill your time around Shibuya. There are many café or restaurants you can spend some time but sometimes there are very crowded and you have to wait for some minutes to just get in. It is inconvenient. But this shop, even it is crowded you do not need to wait for come in, and also you do not need to spend some money for coffee or cakes. What's more you would be able to see many interesting things. One thing you should be careful is that please be sure to choose what you really want. From my own experience, I often spend the way more money than I had expected because there are many attracting things!!

れい F.

Yelp

This store has everything! but it might be a little difficult to find... Each floor has three little floors (like A, B and C) and it's a bit confusing, but I still love going there. You'll find so many cool things on each floor (and there are many floors) that by the time you leave, you'll be exhausted. One point that many people like (but I don't) is that each step tells you how many calories you're burning. I don't like it because it makes me feel tired and hungry...

Erin K.

Yelp

Super fun store! I spent a good while here one morning looking for a tape measure to measure some clothes I was thinking of buying at a local thrift store. Not content with only picking up a tape measure (which was pretty easy to find in their sewing section) I checked out all the rest of the floors too. Need a bicycle? Tokyu Hands has you covered. Need a new pet, they've got those too (owned/operated by Pet First chain). Miniature food, electronics, novelty items and toys. I had a blast. I was sad that they wouldn't just give me change at the register (you have to buy something) and it was a little inconvenient to have to pay/check out at each section and I couldn't even find the checkout at the sewing floor, but other than that, this is a super cool store to browse in. I also thought it was fun that the stairs list how many calories you've burned by climbing them from the ground floor. Motivating!

Mine K.

Yelp

I could spent hours in this store. Every floor is another unique experience - where else can you find party supplies, travel goods, cooking items, and the latest tech gadgets? Not only will you find some of the coolest things (gadgets you didn't even know you could need... but now can't live without) but they also have items for almost any craft/hobby one may have. Definitely a place to go for gift inspiration or to pick up a new hobby - wood work? framing? baking? You name it, they've probably got it!

Reid Y.

Yelp

Fantastic DIY store with a lot of really nice brands on 7 stories. You can easily spend over an hour here just browsing the items. Great place to shop for souvenirs for friends who like stationary or Japanese cooking or home products. I like how another reviewer described it as an REI, Home Depot, BBB, and Michael's mixed together. That's exactly what you have, with a little bit of a Nordstrom/Macy's thrown in.

Kristen T.

Yelp

Love this place! This store has everything...from stationary to household products to toiletries! This was one of my go to places to get souvenirs for myself and friends. Also, if you have your passport, you'll receive an automatic 5% discount on your purchases!

Ron G.

Yelp

Got time to kill in Shibuya?? I've got the perfect place for you: Tokyu Hands. 7 floors of retail goodness awaits: technically, it's 21+ floors since each floor is subdivided. From beauty products to kitchen gadgets this store has it all. If this store doesn't have it, you don't need it. Highly recommend!!

Christopher V.

Yelp

This place has everything you could want! It starts off on the first few floors as a small Home Depot, then progresses to everything and anything you could possibly need for your house. 7 floors for the whole family.

Evelyn G.

Yelp

What's not to like? This place is 7+ floors of awesome stuff. If you have only a short time in Tokyo, this place is a great stop to burly cool quirky but useful items. They have an awesome little cafe on the roof that is a nice spot for a break. Highly recommended.

Rob C.

Yelp

definitely a shop you can spend hours in and universally loved by all visitors to Tokyo. multiple locations. DIY section plus all sorts of gifts, cute items, large variety. feet hurt from walking too much? check out all the inserts they have.

Seth L.

Yelp

Always fun to visit this store. Floors and floors of different stuff to check out. The prices may not be the best, but they do have all the obscure items. Fun to browse through. You just might find that thing you've been looking for and didn't even know.

Kelly D.

Yelp

Huge and holds about every item I can imagine. Great for school supplies.

@infatuation

Always-on Tokyo Is a Perpetual Source of Inspiration for Jimmy Choo Creative Director Sandra Choi

@cntraveler

Trunk Japan recommendations

@kelsocomeau

must see DIY shop