Richard M.
Yelp
Totally overrated tourist spot. Went because I had a gift card. Unfortunately had a terrible experience... Here is why:
Service: By far, some of the worst service I've had in a long time, for multiple reasons. 1) Once seated, we sat there for at least 20 minutes, maybe more, I am not kidding, before anyone came over to acknowledge us. Nothing like feeling like you're forgotten about... Eventually, someone walked over with a surprised look on their face and asked if we got water, which we replied 'no'. 2) A few minutes later, the waitress came over with water, but spilt a bunch on our table. Spilling the water wasn't the problem. The problem was that she never came back with napkins. There was water dripping off the side of the table by the time someone else came over with napkins... Forgotten about, again... 3) Ordered apps, meals, and drinks all at the same time since we already had like 30 mins to view to menu by now and were totally ready and afraid of getting forgotten about again.... Again... More waiting, after another 10 mins, STILL no drinks. Then, the app comes out. We got escargot. 4) The waitress asked if we wanted silverware. Like, WTF? If you see the photo, it isn't a finger food. What a strange question. Don't they just give out silverware per standard? Never ask, just bring it... Also, they returned with only 1 silverware setting (I was with my wife), and then had to come back later with another set for the wife. Totally wacky and unorganized. Overall, just bad bad bad bad service. I don't get it... This place has been in business for a long time, but it was running worse than a McDonald's.
Food: Not bad. Not great. Not worth making the trip out here. Escargot was actually pretty good, but it was saturated in butter and garlic. I had a burger. It was very bland. The beef seemed like good quality, but it was overcooked (ordered medium rare, received medium, see photo).
Ambiance: It's an old pub. Nothing special. I suppose there is history. They have some old trinkets around, like a piece of George Washington's wife's dress. But who cares, really? it's like a fancy Cracker Barrel. Those little artifacts don't matter when the service and food are sub-par.