We had the pleasure of hosting our company’s customer appreciation event at The Rec Room Toronto Roundhouse and we couldn’t be more impressed with the entire experience! From the moment we arrived, Paul C. and his staff went above and beyond to make us feel welcome. Their customer service was exceptional—attentive, friendly, and always ready to lend a hand with a smile.
The food was absolutely incredible! The menu gave us a variety of food to choose from and every dish was prepared to perfection. There was something for everyone to enjoy. We received so many compliments from our guests about the quality and presentation of the food.
The venue itself was fun and inviting, creating the perfect atmosphere for our event. Our customers were able to play all the games and also enjoyed playing pool and ping pong. Again, Paul C. and his staff went above and beyond to ensure our customers had a great evening. The attention to detail and personalized service truly made this event stand out. I highly recommend The Rec Room Toronto Roundhouse for any occasion—they went above and beyond in every way, making it a memorable and enjoyable experience for all! Thank you, Paul C., and your excellent bar staff, waitstaff and others at The Rec Room for making our event such a success!
Sincerely,
CVS Midwest Tape
oscar akamine
Google
I like this place. The food was good and the ambience was simply cool! I ordered the “Lumberjack Burger” and “Prosciutto and Pear Pizza” very good! You might experience certain delay for the food but is understandable (10-20min). I recommend to come with friends, and family.
Matt and Becky Lyons
Google
We made reservations ahead of time so we'd have a place to getting some snacks after the Taylor Swift concert. We were seated quickly but it took at least 15 minutes before anyone came by to take our order. I had asked another easier waking by and he had a poor attitude. He said "you are not my table but will get out waiter", which he either didn't or our waiter actually took forever to get to our table. It took forever to get a glass of water and while we saw other tables get bag(s) of popcorn while they waited for their food, we got nothing. The food was generic and mediocre at best. For a kitchen full of chefs, nachos and poutine should not haven't taken as long as it did. For an event night, you'd think the wait staff would provide their A game and to get some good tips from happy patrons. I can't imagine what service would be like on an average day. Very disappointed. Would not recommend.
*there are lots of arcade games on site
Singhania Group
Google
Visited with my family. Bought wristbands, added money to it and gave it to my kids to play various games especially Mario Kart, basketball, axe-throwing, ping pong, retro arcades and some shooting games. Had a lunch: Grilled Chicken Club, Fish & Chips, pizza and I ordered a pint for myself. Atmosphere is awesome. We enjoyed a lot. A great day well spend after all.
Avy-Loren Cohen
Google
This is a great place to go for fun with family, friends, coworkers and much more. Lots of video games, skeet ball, b ball, air hockey and much more. The bar area is large and serves a slew of brews on tap. Food is average and nothing to write home about it but it’s decent and reasonably priced.
Nish
Google
My experience at The Rec Room was an overall great experience. The atmosphere was vibrant, and the place was packed, which added to the excitement.
I ordered the Grilled Chicken Club, which was tasty. The fries were lukewarm, but the sandwich itself was enjoyable and arrived quickly despite the busy crowd. My friend had the same experience with his meal and was satisfied as well.
We sat at the bar, and the customer service was excellent. The staff frequently checked on us, ensuring we had everything we needed, which made our visit even better.
Given the quick service, pleasant atmosphere, and attentive staff, I’ll definitely be coming back to The Rec Room.
Ok Sun
Google
We checked out this place after baseball game. Such a fun place with varieties of shooting games, car racing, retro arcades and even photo booth!
Great service at the bar. Great selections of beer. My Flying monkeys Space Invader was tasty! Surprisingly pizza was not bad either.
Marco Parsons
Google
The rec room is a unique entertainment venue. It has a restaurant, bar, lots of video games, simulation games and VR games.
Located in the heart of Toronto it is a great venue to bring the family before a game or event. They also have a nice patio in the summertime.
Food here is not too overly priced for a downtown tourist spot. And they have a nice selection of food on their menu.
They also have a crazy big event space in the back for bigger events if you want a private space. Or smaller private rooms.
This place is an ideal restaurant for families and kids or for a nice game centric date night.