The Portland Hospital, part of HCA Healthcare UK

Yesterday (February 2025) I had an endometrial ablation, again with Dr Amelia Davison. I had Nurse Kelly, the same lady who helped me with my two procedures in September. And this time, I had another lovely nurse, Aika, who popped in to check on me when Nurse Kelly wasn't around. They were very attentive with me as my blood pressure was low after surgery, and I appreciate the care before discharging me. This surgery gave me a feeling of period pain but no cramps, so I was able to eat a bigger meal, a burger, which was great as I'm anaemic. I'd like to thank the ever-so friendly Dr Mark Esler, the same anaesthetist I used for my September procedures. And also to the lovely nurse who humoured me as I was going into surgery with my rambling about my orange allergy, and tucked me in when I said I was feeling cold. I think her name was Zam, possibly. While I hope to not need to go in a third time, if I do, Dr Amelia and the Portland will be my preferred choice. --------- In September 2024, I had a hysteroscopy and myomectomy here with Dr Amelia Davison. I felt relaxed from day one and was treated exceptionally well by everyone who attended to me at the Portland. I was so relaxed and comfortable in my room that I took a nap before going to theatre. My two nurses (one wearing a uterus badge) were friendly and explained what I should expect before and after the procedure. The anesthetist was Dr Esler and came to see me before the procedure and also when I was in recovery, which I've never experienced before, but made me smile as I felt he genuinely cared for me as a patient. One of the nurses, a lovely American lady with the uterus badge whose name I've forgotten, reminded me that feeling pain is pain, and this was nice; not being gaslighted and having my pain dismissed. Dr Davison was attentive, explained the procedure to me and made me feel at ease, well-informed, and that I was safe in her hands. The bonus was that the food choices were excellent, and they cared enough to take my food allergy seriously and ensure it wasn't in my food. Exceptional service by wonderful people. Thank you all!

I attended the Portland Hospital with my two year-old for a day stay operation With a plastics consultant. From start to finish the experience was positive. We were welcomed by a friendly team and every person we spoke to also engaged with my little boy. Usually he can be a little difficult in a situation where he’s having tests and seeing doctors, but he was completely cooperative and comfortable with all the staff. I didn’t sense any nervousness from him at all. When he was taken to be put to sleep, I found it quite difficult, but the staff were reassuring and comforting. We saw several members of staff from nursing to the consultant, anaesthetist and the play team, they provided my two children with of a variety of toys to keep them entertained during the wait. The care after the operation was just as good and the nursing team kept What are you doing? checking in to make sure he was recovering okay. The food was great, and there was a wide variety of choice. Having experience this hospital for the first time, I would not hesitate to have any procedures for my children Here over any other hospital. Thank you for making what can be a very stressful and emotional time e and comfortable as it could possibly be.

My son had adenoid and tonsil removal surgery. Our experience was excellent. The staff were amazing. Everything explained to us and child care was the best! Our nurse Pippa was perfect. The food was excellent, either proper dishes and cutlery, very good presentation, huge thanks to the catering team. Super clean facility. Highly recommend this hospital for pediatric medicine.

I had a fantastic experience of being treated at the Portland Hospital. All of the staff from the matrons, chaperones, nurses, anaesthetist and consultant were kind caring and gave me all the time I needed to feel safe and calm. I had a lot of privacy but could always ask for help if needed, the nurses provided great company when I was bored and the food was delicious too!

I had my third baby at Portland hospital in December. The midwives were so dedicated and I would like to thank them all, but in particular I would like to give praise to Assiya who was with me at every step of the way and gave me her undivided attention, she was so calm and reassuring and attentive and even came to say hello to me the day after. Her bedside manner was impeccable

Absolutely unacceptable experience. The Portland lost my urine sample, showing a complete lack of care and organisation. I provided it as instructed, only to be told later that they never received it. Now, I have to go back and provide another sample due to their incompetence. This is pure negligence—patients rely on these tests for important health matters, and losing a sample is completely inexcusable. Avoid if you expect any level of professionalism.

The Portland Hospital provided an excellent experience. The facilities were clean, modern, and well-maintained. The staff was professional, efficient, and kind, making the process smooth and stress-free. Communication prior to the test was clear and helpful, ensuring I knew exactly what to expect. Overall, a well-organized and welcoming environment.

I can’t fault the treatment received at the Portland hospital. Nektare is the nurse who cared for our daughter, who was so lovely, kind, and reassured us as parents on what was a stressful and worrying day. Our daughter received the best care possible and I highly recommend the Portland hospital.