The Portland Hospital, part of HCA Healthcare UK

I had a hysteroscopy and myomectomy here with Dr Amelia Davison. I felt relaxed from day one and was treated exceptionally well by everyone who attended to me at the Portland. I was so relaxed and comfortable in my room that I took a nap before going to theatre. My two nurses (one wearing a uterus badge) were friendly and explained what I should expect before and after the procedure. The anesthetist was Dr Esler and came to see me before the procedure and also when I was in recovery, which I've never experienced before, but made me smile as I felt he genuinely cared for me as a patient. One of the nurses, a lovely American lady with the uterus badge whose name I've forgotten, reminded me that feeling pain is pain, and this was nice; not being gaslighted and having my pain dismissed. Dr Davison was attentive, explained the procedure to me and made me feel at ease, well-informed, and that I was safe in her hands. The bonus was that the food choices were excellent, and they cared enough to take my food allergy seriously and ensure it wasn't in my food. Exceptional service by wonderful people. Thank you all!

The Portland Hospital provided an excellent experience. The facilities were clean, modern, and well-maintained. The staff was professional, efficient, and kind, making the process smooth and stress-free. Communication prior to the test was clear and helpful, ensuring I knew exactly what to expect. Overall, a well-organized and welcoming environment.

It was my first time at the hospital today. I went to the main reception simply to ask for a change in the address written down on my registration, as there had been a mistake. But when asking the receptionist I had been talking to, he replied quite rudely for no reason and got frustrated with my English which was very disrespectful to me. My English we clear, as I was only asking to change a number, but he continued to make the experience hard for me by getting frustrated. I ask that you can teach your staff to have more patience with their customers and to be more understanding.

Incredible maternity experience having both of our daughters here. The staff couldn’t be kinder or more knowledgeable. The standard of care is incredibly high including in the neonatal where our second daughter spent quite some time. Thank you to all of the Portland team. I cannot recommend you all highly enough.

Yesterday our 2 month old son had a hernia repair at The Portland. I am so grateful to the team at The Portland Hospital, Mr Garriboli and the recovery and ward nurses. Everything was explained clearly and they really looked after our boy. I want to especially shout out nurses Dee and Stuart, they really cheered us up for what was an emotional day. Also, the kitchen staff are wonderful, our meal arrived when we wanted and the food was nutritious as well as delicious. Hopefully we won't need to attend hospital again, but if we do, we're coming back to The Portland

Excellent service by the Portland hospital. Mrs Pisal was amazing, taking the time to explain in more detail and reassuring my 15 year old daughter (the patient). Highly recommend.

Lovely hospital. My Daughter saw Dr Laguda who was so lovely and an absolute pleasure to see. She made my daughter feel extremely comfortable and explained everything easily for us to understand. She was incredibly kind and understanding and ensured we knew what to do and that we could email her with any queries at anytime. A very wonderful experience, from the moment you enter, as reception was very kind and helpful, to the moment you leave.

We have had the most wonderful care, expertise and support from all the nurses and professionals we have met, especially from the nurses, Cristina, Hilema and Nicola, as well as Nicola the Physiotherapist. They have all been so incredibly kind and knowledgeable and have helped to put both our daughter’s, Bea’s, and our minds at rest as much as possible at this very difficult and worrying time. Thank you so much.

I had a hysteroscopy and myomectomy here with Dr Amelia Davison. I felt relaxed from day one and was treated exceptionally well by everyone who attended to me at the Portland. I was so relaxed and comfortable in my room that I took a nap before going to theatre. My two nurses (one wearing a uterus badge) were friendly and explained what I should expect before and after the procedure. The anesthetist was Dr Esler and came to see me before the procedure and also when I was in recovery, which I've never experienced before, but made me smile as I felt he genuinely cared for me as a patient. One of the nurses, a lovely American lady with the uterus badge whose name I've forgotten, reminded me that feeling pain is pain, and this was nice; not being gaslighted and having my pain dismissed. Dr Davison was attentive, explained the procedure to me and made me feel at ease, well-informed, and that I was safe in her hands. The bonus was that the food choices were excellent, and they cared enough to take my food allergy seriously and ensure it wasn't in my food. Exceptional service by wonderful people. Thank you all!

The Portland Hospital provided an excellent experience. The facilities were clean, modern, and well-maintained. The staff was professional, efficient, and kind, making the process smooth and stress-free. Communication prior to the test was clear and helpful, ensuring I knew exactly what to expect. Overall, a well-organized and welcoming environment.

It was my first time at the hospital today. I went to the main reception simply to ask for a change in the address written down on my registration, as there had been a mistake. But when asking the receptionist I had been talking to, he replied quite rudely for no reason and got frustrated with my English which was very disrespectful to me. My English we clear, as I was only asking to change a number, but he continued to make the experience hard for me by getting frustrated. I ask that you can teach your staff to have more patience with their customers and to be more understanding.

Incredible maternity experience having both of our daughters here. The staff couldn’t be kinder or more knowledgeable. The standard of care is incredibly high including in the neonatal where our second daughter spent quite some time. Thank you to all of the Portland team. I cannot recommend you all highly enough.

Yesterday our 2 month old son had a hernia repair at The Portland. I am so grateful to the team at The Portland Hospital, Mr Garriboli and the recovery and ward nurses. Everything was explained clearly and they really looked after our boy. I want to especially shout out nurses Dee and Stuart, they really cheered us up for what was an emotional day. Also, the kitchen staff are wonderful, our meal arrived when we wanted and the food was nutritious as well as delicious. Hopefully we won't need to attend hospital again, but if we do, we're coming back to The Portland

Excellent service by the Portland hospital. Mrs Pisal was amazing, taking the time to explain in more detail and reassuring my 15 year old daughter (the patient). Highly recommend.

Lovely hospital. My Daughter saw Dr Laguda who was so lovely and an absolute pleasure to see. She made my daughter feel extremely comfortable and explained everything easily for us to understand. She was incredibly kind and understanding and ensured we knew what to do and that we could email her with any queries at anytime. A very wonderful experience, from the moment you enter, as reception was very kind and helpful, to the moment you leave.

We have had the most wonderful care, expertise and support from all the nurses and professionals we have met, especially from the nurses, Cristina, Hilema and Nicola, as well as Nicola the Physiotherapist. They have all been so incredibly kind and knowledgeable and have helped to put both our daughter’s, Bea’s, and our minds at rest as much as possible at this very difficult and worrying time. Thank you so much.