The Latham at Seventeenth

Terrible Experience The building has a serious rodent problem that has been ongoing for months without resolution. My friend lives here, and during a recent visit, a mouse actually touched my foot. It’s unbelievable that this is still happening after five months! It seems like management isn’t taking effective action to fix the issue. I wouldn’t recommend this place to anyone until they address this problem properly.

I lived at the Latham for 4 years and I absolutely loved it! It is a great location in Center City and right near Rittenhouse Park! It is very safe and near everything! Management and maintenance are amazing and very responsive! Caitlyn at the front desk is very attentive and kind! This is a great apartment complex and management company!

It would be a 3-star experience until more than one month ago, the HVAC starts to make some high pitched noise that annoys me very much. They said they don't hear it despite the noise is obvious. They refuse to do any repairing. In fact, they never actually inspected and refused to inspect the HVAC. They claimed that the HVAC is operating normally after taking just a glance look at the metal case of the HVAC. I found an outside contractor to help, but the contractor said they worked with Pearl Properties before and it was not a constructive experience. So, they decline to work with Pearl Properties again and so are unable to help me. I won't blame that contractor because from my own experience, I can understand how difficult it is to work with Pearl Properties. Apart from that, the doorman was very friendly and helpful. The furnishing is new. The apartment and the public area are clean. I have never seen pests or mice. The location is great. However, even when the HVAC was operating normally before, it was actually quite loud compared to other apartments. Also, the toilet clogs quite easily. In addition, the fire sprinkler can make some weird noise because it is just dangling there instead of being firmly attached, but I was able to fix it myself (the maintenance team again failed to do so). Whats more, just after I moved in, the toilet made some 90dB noise occasionally but it took them a week to fix it. Generally speaking, everything on the surface is great. However, the internal of this apartment is pretty old and is not very well maintained (it was an aged hotel before). UPDATE: Recently sometimes some burning smell comes out of my HVAC. I am not sure if it was actually caused by the HVAC, because it may be just my neighbor doing something weird. I called the maintenance and they again claimed that my HVAC is functionally normally before they investigate my HVAC. Although I am not sure if the smell was actually caused by the HVAC, it is hard for me to imagine that they have the ability to verify that the HVAC is functioning normally before doing any investigation.

Awful property management. I lived here for two years - the front desk and maintenance staff were always super kind and friendly to me. However, the upper management is terrible. They’re rude and condescending. My AC broke for 3 months in the Summer and it was impossible for them to get their team together to figure out the issue. Some of my packages and mail still get sent there and instead of forwarding it, it often gets lost and they do not help in retrieving it. UPDATE: Please see rude response - they asked for my forwarding address when I moved out and yet it's not being used at all. "We cannot continue to hold your deliveries" - it was literally one package. I find it surprising if I'm the only past resident to have accidentally have a package sent to my old address. Hold yourselves accountable, Pearl Properties. Instead of checking your package logs and asking your staff for information, you continue to do NOTHING. Every single interaction I have with this company continues to be a negative one - worse than the last experience. Do not live with this management company.

Mediocre. Yes, location is good, but then plenty of other hotels in a block radius. Nothing really exceptional about the place. For the price there have to be better places nearby, plan on checking one of them out next time I'm in town. Being "clean" is not getting a place 5 stars in my book. Sink and shower would not drain. Staff seemed to be bickering to each other a lot. Guessing weak management. The doormen were friendly, rest of staff not so much really. Food itself wasn't bad. Would not stay here again.

Good price for location and service! Here's a few things, valet parking only ($38) so that's an added expense. Also, you can "check in early" but you won't be able to get to your room until 3 pm. We arrived around 1 and they kept our bags for free and we were able to get exploring around Philly. We usually only stay a night, so if you're looking to do some more exploring, past the noon checkout time, you can keep your car in the valet until 5 pm. Bags, you say? For $1, I repeat, ONE DOLLAR/bag, they will store your luggage safely until you are ready to depart. As for the room, we've always had a clean and well-appointed room. They're not the largest, but they're very nice and again, for the location and amenities of the hotel, they're great. Would not really recommend the restaurant Urbantenotecha(?), they're good for breakfast, but otherwise... not so much. Take advantage of your location and visit some better offerings. Have not used the Audi A8 car service, but it's free and we have a room booked next month, plan on using it to get to our destination. If you have questions as to how far the car service goes, be sure to ask when you are booking the room. I asked and after a few minutes, they verified they would take us there. Overall, check this place out. It's not the absolute best, but for the price, is well located, well appointed, and has a generally friendly/helpful staff. Don't be too snobby, lol. UPDATE: I believe they raised the price for the bag check to $2-3 per bag.

I just got to the latham in Philly, it's raining cats and dogs outside. I just arrived here and was not expecting rain. I notice/see that there's complementary umbrella's in the lobby for use by patrons. I was greeted warmly, checked in promptly. I get situated in my room and go back downstairs and the staff is friendly, the areas are clean, it's happy hour and I'm starving. I tried an appetizer and a burger. Now, I know this is not a RESORT, and I only make that note to say that my expectations are not at the 5 star level. (I think of 5 star as white glove treatment). I only mention that due to some other posts that say not to go here. I think it's very nice, appropriately at 3.5 to 4 stars, it's not a large staffed resort, but it is a nicely staffed, clean, pleasant experience. I would stay here again with my wife.

I recently had to venture to Philly due to eye cancer and had care at the Wills Eye Institute. Obviously not a trip for pleasure but the hotel staff here made this unfortunate situation incredibly better. The Front staff was great, friendly, cheerful and incredibly helpful, thank you to Roshanda and Allison for always having a smile to greet us and offer assistance. The bell man Brandon was great as well and made us feel like we were friends for years with his hospitality and friendly banter every day. The chauffer drivers Roman and Parker were equally great, very personable, sympathetic and caring. They all also had great recommendations for dining and entertainment. They have earned a customer for life each time I need to go back to Philly for sure!!