The House of ELEMIS

We were given very warm greetings, We were offered refreshments. The therapists were very friendly and knowledgeable about the products. We were given very good advices how to tweek our daily routine. The massage was absolutely amazing and the facial as well. Philippa and her colleagues were very good ambassadors for the company. I highly recommend it and we will definitely go back

Booked a couples full body massage for a special birthday celebration and had a wonderful experience. Reception were very accommodating with a last minute schedule change (due to train delays). The full body deep tissue massage by Racheal was perfect and relaxing. Will definitely look to book again.

A lovely day spa in the heart of Mayfair. The hot stone massage was most relaxing, while the facility was clean, and modern. The facility lacked a comfortable waiting area, and instead directed us to sit on bar type stools in the middle of the retail area. After the massage, I asked to take a shower but was told that none were available. My sense is that this facility is more set up for facial treatments than body treatments. Overall though, a very comfortable experience!

I wanted to thank Ella at Covent Garden for helping me, as I was trying to find the right cream for my skin. She was incredibly helpful, she listened and she is so professional. Ella offered absolutely outstanding service. Five stars for you.

The place was overall warm & adorable, the staff were very friendly & helpful. I’ve tried their hot stone message, the therapist walked me though every step of the session and I highly appreciate it as a person who loves details. If you’re looking for relaxing message with a great quality of oil on both smell & moisturising this would be perfect for you. However if you’re like me looking for something to relief your muscles sores this is definitely not for you. The experience overall was more relaxing than therapeutic.

My first impressions of the place were very positive. Beautiful ambience, very friendly and helpful staff. Customer service was excellent. Prices of the treatments are reasonable. I certainly will be going back there. Credit cards accepted including Amex.

Friendly staff, larger than expected building with lots of treatment rooms. Had a facial here, not everything was explained super clearly so had a problem mid way with the treatment being too painful but the lady was quick to fix it.

It was my first time making a facial appointment, I just wanted to relax my face and feel fresh. The staff were very friendly and very welcoming at the same time professional at what they do. From the front of house to Ren who my appointment was with they were amazing. At first they took two pictures of my skin to show me how my skin is doing and I realised that my skin is dehydrated and because I don’t use sunscreen the sun had effected my skin so they offered me the best treatment that suits me. Oh gosh it was amazing my face was glowing and light, after 1 hour and 30 minute session. After the session they offered me a glass of champaign and some juice they recommended me the product I could use on my skin. I’ll definitely be coming back. Thank you the house of ELEMIS team.