The Hotel Chalet

Staying in one of the train cars was on our mom’s bucket list! We stayed in February and it was amazing. We were greeted by Cory, who took our bags and gave us several recommendations. The ladies running the desk were also very nice and helpful! The train cars lived up to mom’s dream. The heated bathroom floors were a very nice surprise. The trundle bed was very comfortable. Unfortunately we didn’t pack our swimsuit to try out the heated pool. We were able to park near our room. I would recommend staying in a train car to everyone. We had a blast.

Really nice experience, the bed was probably one of the best that I've slept in! The only reason for the 4-star rating is due to how cold it was, heat was on 72 and ran all night but didn't circulate as good as it should, ceiling was hot but the floor to 2' up was cold. Shower was a little bit much water pressure for me, shouldn't hurt when taking a shower. Even though there are heated floors in the bathroom, it was pretty cold in there.

Outstanding experience. We did not stop saying wow about the king suite in the main building. Meant to book a car but people listen, it was a wonderful accident. If you want a king and queen level place to stay the suites are absolutely where it’s at. I will agree that it is pricey but wait until you are in there. Very masculine space that we stayed in. The shower will drill a hole in your sore spots and the instant hot water was an instant surprise. The garden tub was massive and included bath salts. There was a bonus half bath so no one waited for bathroom. The mini bar was also an amazing unexpected extra. Sodas and water on site. Yes, everything is extra but it usually is in nice places. We can not wait to stay again. Already booked again for our return trip next weekend.

We slept in one of the Sleeper Deluxe railroad car units. Each of these cars has been split in half so that there are two "rooms" per car. They have done such a wonderful job at restoring the railroad cars and converting them to hotel rooms! The car/room/bathroom were all clean and the bed was comfortable, although the mattress did seem a bit saggy so I don't know if it is just a soft mattress or needs to be replaced. The room doesn't have a coffee machine but instead has coffee brew bags for cups and a hot water kettle. If you've ever had coffee this way, you know it just ain't the same. Even so, I wish I could have stayed longer here. It's so cool to be staying in such a historic place. This is a must see for any rail fan! There are several railroad cars nearby that are in very bad shape. I don't know if they are part of future expansion for more hotel rooms or not, but I hope they are eventually restored. I'm all for preserving history. I definitely will be back!

We LOVED our stay at Hotel Chalet (aka the Choo Choo). We stayed for 4 nights over Thanksgiving in train car 31. They are so comfortable and a unique vibe. Our room was super clean and the bed was very comfortable. Water pressure was outstanding. There is a coffee maker, mini fridge and a tv. No microwave. The room was bigger than I expected . What a really fun time! We did not use the amenities much, but there is a very clean pool, fire pit and a caboose made into a food/beverage place right by the pool. The train station terminal was BEAUTIFUL and there are several little shops around the outside including Frothy Monkey, a small batch distillery and Elsie’s daughter. We ate there our first night and it was wonderful! The hotel staff were wonderful and very friendly! Highly recommend this hotel and especially staying in a train car! It was a great location- walkable to restaurants. Centrally to everything we wanted to do and very safe area.

This place is incredible!!!!! We stayed in one of the train cars and it was the most unique experience for us. I am a huge train fan and historical architecture fan and this place has both. The train room is so awesome right now on the passenger platforms. The building itself is full of historic architecture and beauty. If you really look closely everything ties into what this property was and used for. The staff is top notch. Helpful, professional and fun. The only downside was our trip was unexpectedly cut short and we had to return home. We didn’t really get a chance to explore the whole property and join in on some of the activities. At first glance I figured this was more of a leave the kiddos home and enjoy time away with your significant other. Nope you can definitely do that here but it’s also very family friendly. I would love to bring my kids and grandchildren. The location is fantastic, the staff is fantastic, the whole Choo Choo area is fantastic! Go, stay explore have fun. Take a trip back in time.

Summary - The property has been vastly updated and made much of the outside space usable. The train car rooms were beautiful, functional and wonderfully designed. The staff interactions always felt like I was bothering them except for the housekeepers. Also lots of dead plants around the hotel. Details - We stayed for a single night in a train car. When I called about an early check-in, the front attendant (Jordan) was short and didn't seem to care that I asked a question. Check-in was similar and the clerk gave us the wrong direction to the room. So we spent time in the rain walking around until a helpful housekeeper directed us. The room was beautiful. Stunning even. The bed was extremely comfortable, the shower was high pressure, and the layout offered plenty of storage with easy access. The location of the hotel requires you to walk through the whole complex to get to the rest of the city, but it's covered and nice and certainly not a detriment.

REVIEW UPDATE: I was contacted this morning by Lily from the hotel. She was extremely apologetic and genuinely interested in what I had to say. She helped us out with a few things and we appreciated it. It was really refreshing to have a business genuinely care about our experience and take it seriously. Thanks Lily! We stayed here for 1 night the weekend of 12/14/25. We were in train car 21. At first, it seemed really nice. After returning from nearby touristy activities, we noticed how hot and stuffy the car was. Even after adjusting the thermostat, it wouldn't cool off. It didn't cool down until 3 or 4 am. After rain moved in overnight, we noticed a small stream of water leaking through a window onto the carpet. However, the worst part came after breakfast. We wanted to take a shower before leaving. The hot water lasted about 30 seconds. We got nothing but cold water. I then went to speak with the front desk and to check out. I told the lady working about these problems. All I got was "I'll let maintenance know." That's literally it!! I had been looking forward to staying in these cars for years. When it finally happens, I get a terrible room and poor service! I'm beyond disappointed. Be wary when booking here.