The Fitzwilliam Hotel Dublin

Loved everything about our stay during our honey moon. I think we were the highest floor so we had to take the elevator up and walk the last flight of steps, nothing crazy unless you’re old. I loved the charm of the room.

First time staying and most definitely won’t be the last. From arrival we were greeted by lovely reception staff which made the check in process so seamless. We had arrived a little early for check in but were delighted to hear that we could gain access to our room. Everyone we met was so friendly and accommodating throughout our stay. Even though the hotel is so central which one might fear make for a sleepless night we slept so soundly, room was lovely. We enjoyed a fabulous breakfast the next morning. Really looking forward to our next stay again soon.

Wonderful hotel!!! The rooms are clean, quiet, comfortable, and stylish. The breakfast was included and amazing! Eggs Florentine was my favorite! Everyone is so friendly and helpful. The location is great! Right at the entrance to tons of shops, cafes, and restaurants. I will definitely stay here again!

We just came back from a stay at the Fitzwilliam. The location is perfect, the hotel is clean and updated, the breakfast was very good, our room was perfect and comfortable, and the staff is probably the nicest staff that we have ever encountered on vacation. This is the prefect choice for your Dublin stay!||||In addition, the concierge secured a 2 hour walking tour of London for us that was incredible and their pub and dinner recommendations were outstanding.

We loved the Fitzwilliam. Our room was comfortable and overlooked St. Stephens Green. Breakfast was great and the staff was all very helpful and kind. We stayed at another hotel for the last night of our trip and we all wished we had stayed longer at the Fitzwilliam instead.

Although we only stayed one evening at the Fitzwilliam, we wished we stayed longer! This was absolutely the best hotel experience we’ve had. The rooms were lovely, the food at the breakfast delicious, and by far the best part of the stay was the extremely accommodating, helpful, and friendly staff. Each person, from the reservations manager to the waiters at the restaurant, went above and beyond and did what they could to ensure we had the best stay. There were so many extra little but wonderful things that made our visit special. We last minute arrived very early in the morning for our stay and they quickly put together our room for us. Again, above and beyond! Our room was very quiet, bed was comfortable, everything was incredibly clean. It is also in a perfect location, across the street from a part and close to restaurants and shopping. Can’t recommend enough!

Stayed Sat 15th feb- The entrance is a literal building site with a construction lift machine parked in it and hoarding around it, the side entrance was in use instead. The room was small and average, there was no hot water in the shower the twice we used it! The least that is required is hot water!|The food and drink in the bar was decent but the breakfast the next morning was very underwhelming, 2/3 star breakfast at most…. 5 or 6 small warming trays left out with dried up food (the white pudding was so dried up i couldn’t cut it!!!) with some empty of content for example the scrambled egg dish was empty and was ages before it was replaced meaning we had already finished out breakfast! |The corridor carpet on our room floor (3rd floor) was covered in stains.|Other than the staff, who were excellent we can’t see how this could be considered a 5star hotel??

A really lovely hotel. The staff were welcoming and very good at their jobs. The hotel is undergoing building work, which isn't ideal, but it didn't ruin our stay. The location is perfect, a minute or so away from Grafton Street. The breakfast was excellent, too.

This was our last stop on our honeymoon and we had a wonderful time. Service is good, everyone has been very nice, the rooms are good and the bed is very comfortable. The breakfast was nice and concierge was so helpful with tips and notes on what to do. Would recommend!

At the end of two weeks of touring Scotland and Ireland, I treated me and my husband to a posh final night (in Dublin) at the Fitzwilliam, before our return home to the U.S. We were greeted by welcoming, friendly staff who had our room ready for us hours ahead of check in. We had anticipated having to just store our luggage, but we were so grateful to be granted early access to our room to freshen up before venturing into downtown Dublin. Soon after check in, staff arrived to our door with delicious cookies (which we enjoyed on the long plane ride home the following day). In the evening, staff returned with yummy chocolates and offered turndown service. We enjoyed a cocktail in the bar before heading out to dinner. As for our room, it was spacious and comfortable. I love having both bathrobes and slippers provided, and the room also included an umbrella for the chance of rain. The room also had a coffee/tea station and a few bottles of drinking water. We had a restful nights sleep in our very comfortable bed. The bathroom was also luxurious, with fluffy towels and great water pressure. The front desk staff provided breakfast boxes for us at departure, since we had to leave too early to enjoy their breakfast. They also helped ensure we got a taxi to the airport. We felt truly pampered from start to finish and staying at the Fitzwilliam was a wonderful treat with which to end our long trip. I highly recommend a stay here and would return if ever in Dublin again.

Spent a glorious weekend here in Dubln. Had a voucher to use from AerLingus so went for a few days before it was no longer valid. The weather was superior, so with the location of the hotel on St Stephen's Green, I was able to walk any where I wanted to go. The rooms are spectacular and the service is above and beyond. Citron, the breakfast room, had the best buffet and table menu. I didn't find out until checkout that is was all included. Ate [and drank] in the Inn on the Green Bar. The charcuterie was special with an assortment of Irish cheeses. The Shrimp Pil Pil was overboard. Didn't rain a drop until Monday morning when I was taxied to the airport.

We had an amazing stay here! It's a great location that is very walkable to all the things you might want to see. The staff was so friendly and always happy to help. The breakfast was delicious! Although the potato cakes were a bit greasy, everything else was delicious! The room was spacious, the beds were so comfortable and the linens were great. They happily stored our luggage when we arrived early and helped get our room ready before official check-in. We found out while we were there this was the "Beyoncé hotel" as she had rented it out several years ago. If it's good enough for Beyoncé, it's good enough for me! We look forward to staying here again!

Superb hotel. Located right on Stephens Green with a tram stop a couple feet away from the front door this is a super conveniently located hotel with wonderful service. The bell staff helped with luggage right when we arrived, the front desk checked us in and offered us glasses of prosecco, and the rooms are clean and comfy with lots of amenities like blow dryers and bathrobes. The showers were a bit small but had good water pressure. The Irish breakfast was THEE BEST we had our whole time in Ireland and I definitely suggest including this in your stay package. On our return stay at the end of our trip before returning home we were upgraded to a room with a balcony overlooking the park and it was heaven! The staff helped me post out some postcards to loved ones, they delivered bags to the room, and overall every single person there was a delight.

LOVED this hotel! This was our first stop on our honeymoon trip, and we stayed for three nights. After a red-eye flight and traveling for 12 hours, we arrived early in the morning. The receptionist offered to store our luggage and then take it upstairs for us, and told us he would work on getting a room ready as soon as they could. We waited for less than an hour in the attached bar, and when our room was ready, he walked us upstairs to show us how the patio doors and lighting worked, and had our bags AND free champagne sent up! The reviews were all correct that this hotel had an amazing location. Every restaurant or bar we planned to go to ended up being walking distance. We walked to the Teeling Distillery, we had a 4th floor view of St. Stephens Green, the train station was directly in front of the hotel, and Grafton St. and Temple Bar were all short walks away. It did get a little loud at night with the nightlife downstairs, but we were in a populated area and everything was so convenient to get to. We paid for breakfast in advance (20 euros each per day) and only went once, which I regret. It was delicious though! The hotel was beautifully decorated for Christmas, and one evening, we came back to carolers performing on the stairwell. Our room was spacious, modern and cute. We upgraded to the four-poster-bed room. They provided umbrellas for our use, and nice robes. The bathroom (that's right, they call it the toilet!) was super nice, too. I would love to stay here again someday. So worth the price and had everything we were hoping for.

This is a fine hotel located just across the street from St Stephen's Green. The staff here was very warm, welcoming, and check in was a breeze. Our bags were handled from the car to our room. The room was spacious, fashionable, and very comfortable. Breakfast was not included but for twenty euro per person it was very much worth the price of admission. I would highly suggest a stay here at the Fitzwilliam, you won't be disappointed.

What a lovely hotel with truly kind people. Our guest experience was perfect! The hotel is well situated so that you can walk to many places. We walked to the Jameson tour, to trinity college and to st Stephen's green. The hotel is pristine, the beds are comfortable with excellent linens and the cocktails are excellent. I loved the oat milk lattes in the morning. One morning, Maria was working alone and she managed to make many guests feel welcome and cared for. ( someone must have called in sick). The breakfast scramble with avocado toast was so fresh and delicious. We enjoyed the turn down service that included lovely chocolate.

Bar staff were phenomenal! Kudos to Luke, Ava (could be Eva? Sorry!!!), and Reese! Great finish to first day in Ireland.

We had a lovely stay here in August. Our flight was delayed, but they held the rooms and let us check in early, and promptly brought up tea and pastries. Super nice to our kids, great concierge, amazing breakfast (porridge with figs)! Rooms were compact but had great linens and every other creature comfort. This tired, jet-lagged American wished we could have stayed longer.

Not worth the price. Very average room , phone booth shower. Staff is very nice and helpful. One of three hotels we stayed in on our trip , defiantly come in last. Expected far better for the price

I stayed at the Fitzwilliam Hotel next to St Stephens Green in Dublin for 4 nights at a work trip, and had a nice experience. A few notes: - Showers and showerheads were new and modern: there was a rain shower as well as a separate showerhead - Rooms are very small but functional and has everything you'd need; lacking a bit in counter space but not a big issue - The room service and breakfast are amazing: every breakfast I had here was incredible - The lobby looks a bit dated and used, the FF&E could use a refresh, but it's ok as the location more than makes up for it, and the rooms are modern and comfortable Overall, would definitely stay here again. Very reasonably priced, and about a 10 minute walk from other hotels such as the Merrion, etc.

You only know if a hotel is good when you have an issue. My son and I were staying at the hotel and discovered we needed to stay another night when there was an event I. Town and no rooms were available in the entire city . The few that were available were double regular price and low quality at that. The staff at the Fitz worked hard to get us a room for the night we needed and did not gouge us in the price and we appreciated that very much. There room service is the most high quality and the service is the same in all departments. Awesome!

I've stayed at many hotels, and the Fitzwilliam stands out as one of the best. Luckily, I was able to stay here for almost a week when visiting Dublin for business. The hotel is in an ideal location in downtown Dublin, close to restaurants and shopping, as well as the LUAS stop directly across the street. All of their staff are friendly and welcoming, including the front desk, concierge, housekeepers, and restaurant. The services truly are what you'd expect of a five-star hotel. Their rooms are similar to a high-end American hotel. I had a king bed, with very comfortable feather pillows and a comforter. (They don't have separate sheets or blankets here, so I'd suggest turning down the a/c at night if you are a hot sleeper, like me.) And most importantly, the rooms are very clean! Their rooms have the typical amenities you'd expect in a luxury hotel, like toiletries, hair dryer, laptop-sized safe, and mini bar. The only thing you won't have is a clock radio, although they will offer a daily wake-up call, if you prefer not to use your phone. I purchased a small travel alarm as a backup. Wifi is free, and worked very well for being able to check emails and keep in touch with family from home on my iPhone. I didn't try logging on with my work laptop to be able to determine the speed, however. One interesting thing to mention is that there is only one plug in the bathroom for shavers. You will have to use the blow dryer in the bedroom, as they don't allow larger outlets in bathrooms for safety reasons. Don't forget to bring an adapter for your electronics, if you are traveling from another country. I kept my iPhone and Kindle charged each night using a handy three-input device I purchased from Amazon. When cleaning your room, they will leave you with two absolutely delicious chocolates (including one truffle and one dark chocolate). It's worth letting them come into your room for cleaning each day! Their breakfasts are really delicious. For €22, you can choose from either their menu or their continental bar. But this is not the typical "continental" you'd get in America. They actually have plenty of hot items to choose from, such as scrambled eggs, sausages (similar to U.S. sausage links, but larger and more delicious), black and white pudding (like sausage patties, but with oats, and ahem, blood in the black version), and tomatoes/potatoes. And their cold selections are also quite good, such as their fresh fruit (watermelon!), cereal, honeycomb (!), and pastries. Their full menu has options such as the full Irish breakfast, omelets, and benedicts. I've had the full Irish breakfast before in the U.S., and knew what to expect, so I only had this once. I ended up repeating the tomato/ham/cheese omelet a couple of times - it was that good! Their omelets are not like typical American omelets - they are cooked flat in a skillet, and every bite is a good one! Checkout is a breeze, even if they don't offer a quick phone checkout option available at most American hotels. Do ask the concierge to reserve a cab to return to the airport. We got our own cab from the airport to the hotel when we first arrived, and he charged more than €10 more than we got when reserving through the hotel. Even through the Fitzwilliam is a bit pricy, I'll definitely return! And hopefully next time, it'll be with my husband!

This map location on this review versus the other one, is correct. So, I'm posting my review on this listing. This is one extravagant hotel! Modern and exclusive, I enjoyed my three week stay here! The service was great, and my room was delightful! This place had just about everything I needed: A good inclusive breakfast, an award winning restaurant in Thornton's, a large lounge area with fireplace, office center, and a bar. As for the room, it included: -a clean firm but soft mattress and down pillows -a/c controls -a small beverage bar/fridge. It'll cost ya! -tea and coffee station -room controlled stereo system -clean bathroom with a large bathtub -a big showerhead -bath robes -large closet -two room phones -a free umbrella to use -iron and pant press -a safe -room sandals, shoe shine -blow dryer -extra pillows -LCD t.v. -free wi-fi -total lighting control -after room service, they leave you a chocolate treat. I was giving the corporate rate of €150 / per night, which was pretty pricey, but worth it! I only wish they had a bigger gym. It needs an upgrade. And yes, as Jennifer C. suggested, check your credit card statement. Or in my case, check the room charges before paying, as I got hit with laundry service that I never used. But they fixed it, no problem. Other than that, the employees were helpful, and I wouldn't mind staying here again!

Wow, what an unexpected gem of a hotel in Dublin! When I was priced out of old favourites like The Dylan and The Morrison, I was sceptical at best about the odds of The Fitzwilliam being on par. I really needn't have worried. Located directly across from St. Stephen's Green and just a moment's walk away from all the high street shopping and dining to be found on Grafton Street, I found the setting both convenient to the heart of the city, yet distant enough to offer respite from the hordes of Temple Bar. I detected a distinct Eastern European accent from many of the ladies at reception during the check-in process, but the lady that sorted me out was polite, efficient, and employed completely understandable English. In addition to getting me set up with a room key and all, she personally walked me to the lift to give me detailed instructions (including the number of steps I'd have to climb) to my room. In addition to a lovely bed with a view directly into the windows of the hotel(?) directly across the way, wi-fi is provided complimentary, along with your choice of still or sparkling water from the mini-bar. I mean... FREE bottled water. Can we appreciate this fact for just a moment? How often does -that- happen these days at hotels?! To top it all off, hot breakfast was included. If you know me, you know that it's my second favourite meal of the day. I don't function well without having some sustenance in the morning and this was for real. Sausage, bacon, eggs (which were sadly out), black and white puddings, a whole selection of continental breakfast items, and a wide variety of canned/fresh fruit were all on display. The French press coffee that a lovely server provided was just what I needed to wash it all down. I have to admit that for paying significantly less than those other highly rated hotels in Dublin's city centre, I feel like I came out way -way- ahead this time!

This is a wonderful gem in the heart of Dublin. The location is great and I enjoy their rooms, but what really makes the experience is the people - they are professional, friendly and truly make a stranger feel at home, which is a wonderful hospitality skill in far too short supply these days.

The price is comparable other very high-end hotels in the area, like the Marker and Shelbourne, but by comparison, the quality is inconsistent. I've stayed here twice for business and booked the same rate room but experienced significant differences in room size between the two. My current room has a lovely view of the courtyard but doesn't fit much more than the bed. Pros: free wifi -- seems to be fast, convenient location, high design, beautiful spa tub, comfortable bed Cons: Poor workmanship/visible repairs work, inconsistent food quality, older furniture that shows its wear (did someone kick this cabinet?) I will say that I was impressed by housekeeping - I forgot to call out for laundry service but they took the bag I had prepared and returned everything same-day, quicker than what they cite as their turnaround.

I stayed here about a month ago, found a pretty good deal on Hotels.com ($175/night for a queen size bed) The location is great. Right at the top of Grafton Street. It was definitely bad news for my bank account. Ha. The service was great. Viktor was very helpful in suggesting what to do in the area. I was originally going to check in early but after being out for about an hour I decided to spend the whole day around town. The Front was great in trying to accommodate my request and called me when my room was ready. I missed the call and they even called about two more times after. They even offer miles on select airlines for your stay at the hotel. The room is VERY cute! I love that the stereo has speakers in the bathroom. Awesome for me because I love listening to music while taking a shower. You can also borrow CDs if you want! Room was a good size. Bed was pretty comfy. The gym is very small. It looks like it was supposed to be a guest room but converted into the gym. Can't say there was anything wrong with this place... except that I asked the Front to mail some post cards... the addressee has yet to receive them :-( Oh well, minor loss. Good location, good deal, good service... what more can you ask for?

The Fitzwilliam is often described as Dublin's most luxurious design hotel...well not really, that's just what it says on the website, so everyone just rips it off from there! It's probably the best located hotel in the city, as it's right opposite St Stephens Green at the top of Grafton St. It's quite modern and funky without people being like...eh what the hell is that? IS it a chair? Is it a statue? Oh no...it's a tree. I come here for drinks sometimes and the bar is lovely. I always get a glass of their pinot grigio, which is yum, and they give you little bowls of peanuts (food is always a plus in my book.) As I've stated before, I live in Dublin so have no need to stay here, but from what I've heard and seen online, the rooms look lovely. The price is around €160 for a room at the moment, which I think is quite good really - that's only €80 is you're sharing, right in the heart of the city.

I am absolutely thrilled with this location: across from Stevens Green Park and right off Grafton street shopping district and a 15 minute walk to Trinity College, Dublin Castle, and a mile+ walk to the two major Cathedrals (Christ Church and St. Patrick's)...my 87 year old mom was able to make this mile + walk. Fabulous accommodations and wonderful food, only outmatched by the friendly service!

I'm giving this a 5 star for their customer service. Their staff was friendly and accommodating. They were very knowledgable about the tourist scene and answered all our questions. This location was very close to all the shops and restaurants. The bus line was close and taxis were waiting a few feet from their front door. The room we had was nice and quaint. Very comfortable and the chairs were comfy to sit in. The only downside would be the water pressure in the bathroom. It would have been better if it was a little stronger. I would love to stay at this hotel again.

Form our arrival when the doorman walked us into the dining area I knew this would be special. We came for high tea and it was lovely. The whole experience was beautiful as we were presented with a sample of teas to smell and savor before we ordered our tea. The food was delicious from the savories to the sweets. Unique tidbits of deliciousness.

I had some specific destinations in mind for Dublin and this hotel was within walking for several of them. After an overnight flight, I was planning on leaving my bags and walking to the National Archeology Museum until my room was ready. I usually need a couple of hours the first day to overcome jet lag. I was extremely happy to find my room was ready at 7 am. The location was great. It was a short walk from the Airport Express bus; the LUAS was across the street; two entrances to St. Stephen's park were across the street; and St. Stephen's shopping center was on the same street. I found the room to be very comfortable and spacious. There was a window alcove comfortable enough to be the television watching seat. Room temperature was excellent. I was happy to find featherdown pillows. The bathroom tub was immaculate and spotless enough to use as a soaking tub. Wi-fi was strong. I did not notice the evening noise (traffic and tourists) because I was in the back of the hotel. The staff was friendly and helpful without being intrusive. I only had 1 meal in the hotel and it was a wonderful evening meal.

This was a lovely hotel in a great location. The staff was beyond accommodating and friendly, friendly, friendly. Rooms were dark if the curtains weren't open. And like all hotel bathrooms in Ireland there is no plug to blow dry your hair in the bathroom so I didn't want the curtains open till I was finished getting ready. The biggest problem was the noise on the street at night from passers-by and the bar next door which meant the window couldn't be open. We turned on the A/C and it had an 8 second cycle up and down which was beyond annoying and almost as noisy as the noise from the street. I would absolutely recommend this hotel but buyer beware if nighttime noise is an issue for you.

The Fitzwilliam is a very, very unique hotel. Staff are very helpful and accommodating, there really isn't much of a comparison aside from staying at a b&b. Many businesses will tend to send people here if you're staying in Dublin. However, let's get to what truly makes this a five star place. On the way in, they already have the rooms prepared, clean and nice. The bathtubs are awesome and big enough for two! Your room may be a little bit smaller from it, but the view will make up for it. Then we get to things like a truly excellent continental breakfast, with a twist: they will indeed serve you an irish breakfast if you want one- however you want it. So even my partner in crime was able to get one vegetarian friendly, while I was able to try the blood pudding that turned out to be surprisingly good. Who knew? I had put that up there with things like eating spotted cock, or foods that were simply too culturally locally to capture my interest. On top of that, I wouldn't have even considered it if it wasn't for the staff suggesting I give it a try. Major kudos to them. I really wasn't ready to try the full irish breakfast and was shocked at how excellent it was, along with the things that the entire continent is well known for - such as fresh and wonderful breakfast tea (which they will keep bringing you perpetually). The staff know the area well, and absolutely are very helpful with finding unique places in the area. Had it not been for them I wouldn't have realized they had the equivalent of a food truck festival every couple weeks about 10 minutes walking from the hotel. Truly, the location here is excellent as well. There is one thing that when I came here clearly didn't make it 5 star - their wifi service was basically awful. If you plan on using it while you're there, I'd remind you that there is a 3 store within 3 minutes walking which you could get a prepaid internet service from - and for a far better experience. That may have changed in the years since, but I have no idea. On the contrast, their business (wired) internet service for business customers is phenominal. I was able to achieve 100mb up & down - this was actually pivotal towards the business part of why I was in ireland in the first place. Had that been 20 down, or even less? I would not have been able to do the training I came here for. Whoever set that up deserves praise for being forward thinking at a time when many businesses wouldn't even give you 20 up/20 down. That literally saved my trip. I was ready to invest in a lot of alternatives, and surprisingly I find it was a non issue.

My favorite hotel in Dublin (for my price range) Location: ideal, next to St. Stephen's Green. All Outstanding: 1) Rooms 2) Staff 3) Service 4) Wi-Fi

Afternoon tea. A pleasant surprise. Food was excellent and was enough not to be hungry walking away and enough tea and coffee to sink a ship. A cocktail as an extra included in the price was very welcome and the two options were a good choice. But the things I didn't like , or feel could be improved. That its in the bar was annoying, a birthday party happening was a distraction as I like quite conversation and reading as an addition to my afternoon. We were given the tea/coffee in addition to the cocktail before the food had arrived. Would have felt that the cocktail should have taken place at the end. But, in saying all of this we will be going back. We know what to expect and we know what kind of afternoon we would be in for.

This nicely appointed hotel is located in an area filled with restaurants, pubs, gorgeous parks, etc. You can walk everywhere from the hotel. We also took part in their wonderful tea service. The server was a delight as she poured delicious teas and served us a variety of delights.

Great location and rooms are nicely equipped. Shower poured buckets of water. I have never experienced a shower like this hotel. Visit the bAr for a night cap and service was excellent. No USB ports in the rooms.

Attended a Christmas lunch here. Food was below standard & failed to impress. Pork belly starter was practically raw and unappetizing. Beef tenderloin was tough, sides were cold with no green veg. Christmas pudding dessert was bland and I didn't eat it. Staff were pleasant and friendly but did not deliver on some basic requirements. Nobody seemed to be in control. Extremely disappointing.

Popped in her for a quick cup of coffee and yes to use the loo! Ordered coffee and asked for a biscuit - I like to push the boundaries every now and again. Then headed off to find the ladies toilet. Found the toilet downstairs used the facilities and being clean minded etc washed my hands. PROBLEM no way to dry my hands! Looked for drying machine of which there was none - looked for towels and there were none - looked for hidden camera! Used toilet paper to dry hands. Back to coffee - yuck! Biscuit shop bought but okay. Wanted to pay for coffee. Okay being honest thought about doing a runner but I am not as fast as I used to be and I thought it might turn into a 'Benny' moment. I was referred to the bar to pay! Best bit - it has a good location and it looks okay inside. Service - 'What does that mean?' Use the toilet only if desperate and you are not worried about washing your hands and drying them on your jeans!

Bring you own alarm clock and check your credit card statement twice!!! We stayed in the Fitzwilliam for two nights. I'm not sure I've ever had a stay start out so pleasant, but end so poorly. I will say that the check-in process was wonderful and the staff gave excellent customer service as I was shown my room in person and my luggage arrived immediately from the bell hop. The room was clean and to my liking, and I was beginning to think I'd found myself a real gem of a hotel. We had an early international flight Sunday morning, and so we needed to wake up at 5:30am. Traveling from America, I knew my cell wouldn't work in Europe so I didn't bring it with me. There is not an alarm clock in the room, so my only method of waking up on time was to request a wake-up call. The man at the front desk cheerfully took my request and I *watched* him write it down in the 5:30am cell for the next morning. Our call came at 5:48am, and the man who called didn't even bother warning us he was calling almost 20 min late. We quickly got ready to leave and went downstairs to check-out. The man at the front desk told me I owed an additional 2.75 euros. I asked why and he said "mini bar charge". I explained I didn't take anything out of the mini bar except the complementary water. Apparently the min-bar fridge has these stupid automatic sensors that if they detect something has been removed they automatically charge your room. They also fire if you bump one of the bottles (which is especially problematic since they encourage you to take the free water out of the fridge), so apparently it's not uncommon to get erroneous charges. He assured me that it was no problem, that he would remove the charge and not to worry about it. Late to the airport because of the late wake up call, I trusted him and jumped in my cab. Sure enough...I get home and look at my credit card statement. There's the mini-bar charge that showed up 2 days after I checked out. It's not a lot of money (and I actually let my credit card company fight that battle for me by disputing it)...but what a disappointment from a 5 star hotel! However, since I had such a positive initial impression of the hotel, I decided to make my complaint privately before writing public reviews. I emailed the hotel company...and was completely ignored! I can certainly forgive a few missteps from a poor employee, but for the company to ignore a complaint from a customer speaks volumes about their commitment to customer service, in my opinion. After all, I paid more for those two nights in Dublin than I did to rent a cottage for an entire week in Kerry county...they could at least type out an apology.

Just a short trip from Grafton St., the Fitzwillam is a rather luxurious and plush hotel. The rooms are lovely and big, I had a particularly large double bed. The shower had one of the round and powerful heads with a wide space area of water flowing out like warm rain. Absolutley lovely. Everything about this hotel is spacious and clean. It is a little on the pricer side of hotels in Dublin but well worth it for the treat!

Having stayed at the Fitzwilliam (or the "Fitz") over a dozen times over the past year I have to admit I've started to like the place more and more. While initially I thought it was just another nice boutique hotel. But hidden behind an in my opinion quite ugly facade is a real gem. Rooms are spacious, clean, and give a real homely feel. Decor is modern but warm. Having also stayed in other top end hotels in Dublin like the Shelbourne, the Fitzwilliam adds a personal touch. Yes this is not the only hotel with a chocolate on your pillow, a good sound system and really nice bedding but excellent staff with attention for detail made me feel welcome from the first time I arrived. Food options in the hotel include a nice restaurant and a bar. In fairness though I would normally explore other eateries in Dublin as well as there is no shortage. All in all, the Fitzwilliam is one of my favourite hotels, not just in Dublin. It may not offer the absolute wow factor of some other hotels I've visited around the world but it offers exactly what its guests want and need and that's exactly what I am looking for in a great hotel.

I don't know about he rooms but the service and food in the lobby bar is some of the worst I have ever experienced. Was there for the most disappoint afternoon tea of my life

We stayed at the Fitzwilliam for a week last week and had the loveliest stay! The staff was exceptional! They went out of their way to meet all our needs, from Dane in the concierge arranging our trip to the Cliffs of Moher and recommending traditional Irish pubs when we said we wanted to avoid Temple Bar like the plague, to Lewis the bartender who was hilarious and just an amazing conversationalist! The hotel itself is very centrally located and walking distance to many pubs and stores, not to mention the decor is lovely! We had the BEST stay and will definitely be back! Having spent a month in London, this hotel is a MUST!

This hotel is wonderful and located in walking distance to some really amazing pubs. (37 Dawson and Lilly's to name a few). The decor is amazing and the service is absolutely five star. The concierge took care of all our needs including parking our rental car. They have private parking for the hotel which is very much needed in that area. Directly across is a train stop and Stephens Green is right there as well. The rooms are very spacious for european rooms and they smell amazing! There is something in the room coming from the bathroom that makes the whole room smell tranquil and light. Will for sure stay here again when in Dublin. No doubt. Side Note: One thing I did find a little strange was that they lock the front doors of the hotel late and night.We returned from the pubs to the front doors locked but the concierge was there to let us in. When we attempted to leave again the door had to be unlocked to let us out. Very interesting as I have never experienced that before.

My boyfriend and I spent a lovely weekend in Dublin here. Incredibly attentive staff and service, beautiful room, and all the amenities one could want. A perfect location - only a few meters away from Grafton street and many lovely restaurants and sites. When I return to Dublin (hopefully soon!), I will certainly stay at the Fitzwilliam again!

Perfectly located in the center of town and right across the from the tram station (green line). The hotel was very nice, extremely clean and the rooms are large and comfortable. I loved the bathrooms....well lit and just beautifully done. I will definitely stay here next time I am in town.

So I don't really like writing reviews on the move. And I'm not one to write a review of a hotel while I'm still in but this time I have to. Because this hotel is the bomb. It's awesome. Here's why: 1. Great location for shops, bars. But wait! It's completely soundproof and quiet as anything in the rooms. A rarity in Dublin. 2. They have thought of everything in the rooms. The plug socket is by the bed for your phone. The hairdryer is decent and has a long cable so you can actually reach the mirror. There are candles you can light if you so choose. 3. The room service is top dollar - recommend the rhubarb crumble. 4. The shower is so good I got back in it twice in one evening. 5. You don't need to bring shampoo, conditioner, lotion, shower gel, shower cap, earbuds, shoe shiner.... They have it all, baby! And better still, the products are lovely. 6. Free wifi. Which works. 7. Cool decor. Modern with a few old school twists like a retro phone. Nice paintings too. 8. Comfy beds. 9. Nice lighting in the rooms. Bright for day time make up application, softer for nighttimes. 10. Delicious handmade chocs on the bed for your bedtime. 11. Friendly, non invasive staff. 12. I know this list is extensive and that I kind of sound like I'm in love with a hotel. Sorry. I kind of am here. The only thing I can complain about is why the hell haven't I been staying here before on my trips to Dublin? Business travel just got a whole lot better for me.

This place was awesome! The bellman were so helpful, our room was small but perfect, the food was outstanding! Breakfast every morning! Booked through Costco.com travel! Everyone was nice and lots of information on what to do!!

Stayed a few nights at fitzwilliam hotel ~ it was a lovely stay and even though room was tiny, it was super comfortable. Bed was heavenly with high count cotton sheets and down comforter.. Bathroom had a lovely huge tub and nice amenities ~ very clean and nice lightening if you wanted to take a bath with low light there is a dimmer switch and candles provided. As well as room had a lovely day window couch. Candle also provided in room. Appreciate all the little touches fitzwilliam provides you with. Concierge is extremely helpful and professional as were the ladies at front desk. They give you a late checkout of 2pm if needed which I was very generous. Loved staying is this great location and lovely hotel.

We stayed here over St Patrick's weekend last month. The room we had overlooked the park,it was so great. The staff (Lisa) at the reception were super friendly. Dane and Patrick were knowledgeable and helpful with any of our reservations for dinner or events we wanted to do. They gave us great suggestions. We absolutely loved this place and hope to go back.

This is a very nice hotel. It is rated as five star along with some of the very high end hotels down the street. it is modern, but has a lot of great service. Free wifi, nice big bath,and a lot of other extras. They did have turn down, but they came to do turn down at around 5:30. We were always getting ready for the evening so it was a little inconvienent. The location cannot be beat. While still in our late twenties. The bars in this area appealed to us much more the temple bar. Each night we went out we met very friendly people and could not be more pleased wiht our overall trip. It was a short hike to the metro, but still very easy. Also, we got to the hotel around 8:30 in the mroning and they were able to give us a room when we got there which was really helpful. I did lose my wedding ring in the hotel room, but that has no real bearing on anything.

Last night we stayed at the Fitzwilliam. The staff was so nice and accommodating. I asked for ice tea at the bar and they went and made it fresh for me. There is not one department from the check in to the bellman that couldn't do enough for you. It was also nice that it was right by a lot of shopping and restaurants. Our only complaint would be that the room was small.

The Fitz Hotel on Dublins fashionable St. Stephens Green is one of my favourite bars in Dublin. The hotel and bar are both fairly swanky looking premises but the bar isn't as pretentious as it looks, it's actually a beautifully ran, enjoyable bar. One look at the top shelf will let you know the nowledge behind this bar. With whiskeys, vodkas and rums from all over the world ranging from about €5.50 to €135 per shot (Knappogue Castle 1952 Irish Malt Whisky, absolutely delicious!). The Cocktails are professionally made but might sting the wallet a bit. The bartenders are polite and friendly and if you're not happy with the complimentary nibbles, the bar food menu is delicious too. (I really liked the way the fish and chips were served in a mock newspaper wrap, nice touch guys) For meetings, lunch, a few social drinks or just a run of the mill night on the batter, the Fitz houses a really pleasant enjoyable bar.

Great room, very clean, perfect location, much better than "The Morgan". I would stay here again, great room for the price.

Fantastic Fitzwilliam - This hotel has raised the bar for service in Ireland. Ok, so we're known for our friendliness and hospitality but, honestly, the people ate the Fitzwilliam Hotel Dublin are in a different league. NOTHING is too much trouble and it all seems genuine. Great rooms, nice bar, good restaurant and even a Michelin starred restaurant too all of which is terrific. But now look where it is - at the top of Grafton Street on Stephen's Green. Seriously, you couldn't find a better location. Great, great hotel - highly recommended.