The Detox Market

Great organic Products for everyday skincare! Ashley was awesome and helpful! My wife can’t get enough of this place that we drive 15+ miles to get here! Will come back to restock soon!

My new favorite place to get safe and efficient skincare products. Amazing and high quality service! After a negative experience at Credo store I tried The detox market in Santa Monica and I was impressed how different it was. The Asian girl who helped me is very kind, professional and lovely. I highly recommend this store.

My first visit but not my last! Briney was extremely helpful and never made me feel like I was just another sale. She was very knowledgeable about products that would help my skin to products for my gut! So grateful for her and can't wait to grab more goodies!

Am new to the neighborhood & popped into the store while out walking. Miwa was so friendly & helpful:) Tried a variety of make up products on & LOVED all of them. Did not feel rushed & really enjoyed my time in the store. Great service & super products: will highly recommend & will be replacing my make up with ones tried on today🙌🏻

Shopping for organic and all-natural makeup can be daunting, but the ladies at The Detox Market make it approachable. If you're looking to shaking up your beauty routine with some better-for-you products, this is the place. Linda and Miwa were super helpful! It's a lovely shop in the heart of Montana Avenue with a variety of high-end natural beauty and home products. You'll find foundation, concealer, nail polish, lipstick, mascara, collagen powder, candles, and even Sex Dust. Everything I smelled had that fancyfancy luxury smell. A big plus. A warm and friendly staff that takes the pretension and confusion out of this green-washed industry. The makeup is approximately the same price point as high-end brands (i.e. Chanel, Dior, Lancôme) you'd find at Sephora. Worth it for a better product. Will definitely return when some of my current supplies run out! Pro Tips: - Let them know what brands you're currently using and ask for substitutes!

Awful customer service at the Santa Monica (Montana) location. There was nobody in the store and the girls (reddish hair and brown hair) were too busy chatting and giggling instead of assisting me. Avoid this store!!

The worst customer service! And my friends have had the same experience. Why is this store even in business? Love buying clean makeup products, but will buy elsewhere.

Tons of really high quality products. Wish they carried Ole Henriksen

I went here about a week ago to pick up some non-toxic friendly makeup. I used to work in cosmetics so I really appreciate it when I receive a positive service. I'm getting eloped soon and when I let me know that they were beyond helpful in showing me their favorite products from all the brands. I appreciated the honesty and expertise when recommending specific brands and products. I walked away with new powders, blush, and even recommendations on brands they didn't have in stock. As a bonus the website and in store had 15% off and that was a nice surprise. I'm pretty sure it was the manager or owner who helped me and was so thankful to have such an excellent experience.

I am throughly disgusted by this storefront. The two blonde Russian women working there were so unprofessional, unfriendly, and rude. They asked us to not touch anything and when we asked for help they reluctantly "helped" us. We said thank you when we left and one of the women smirked and didn't reply. I will never go back and they deserve no one's business.

I've never stepped foot into a Detox Market before, but selected this one specifically since their location showed stock of something I was in search of on their site (and they DID have the item in more colors than their site showed). I was the only one in the shop and there was one lady working, and she was very pleasant and helpful! I was a little hesitant with previous reviews bringing up how bad the service was, but I'm happy to say that was not an issue here. The items I was looking for were easy to find (Tata Harper lip colors) and she was able to provide testers for the colors I wanted. I have to say I wasn't too crazy about the formula but I'm so glad Detox Market had all the shades I wanted to try. Had I found a winner, I would have definitely purchased from this shop, but no luck today. However they do carry another favorite line (Henne Organics) here, so at least I know I can return for something I already like. Had a decent experience here!

I love this location so much! they have such a great variety of products and all the employees are so knowledgeable in wellness and beauty!! highly recommend shopping here!

Absolutely adore this shop! They have a very kind and knowledgeable staff and great products! Also, the aesthetics and curation are truly exceptional.

My favorite clean beauty store! I've been shopping there for almost 5 years and I love everything about it! Amazing products, great staff... Camila always helps me choose the right products for my skin and is always showing me what's new too. She is so knowledgeable. I love shopping there with her!

I went in your store on Saturday May 20, 2023, and I regret to say that I was treated in a very rude manner. It was immediately obvious that the sales girl was not interested in helping me. She had a condescending attitude and every time I asked her a question, I felt that I was bothering her. In addition, she was not that knowledgeable regarding makeup. Buying makeup (especially foundation) is tricky and it is important to have someone competent to help you. This was not the case in this store.

I absolutely could not love this store more! If you're worried about what chemicals you're putting on your skin-- this is absolutely the place for you. Not only do they focus on clean products, they actually WORK and are incredible. The store is quaint and not super overwhelming and the employees are very friendly and kind. When I went in, Miranda was so sweet and took the time to answer whatever questions I had, (her knowledge of the products and how they work was impressive!!) and helped me find what products would work best for me-- and she was absolutely spot on. I have loved everything I purchased and cannot wait to go back to get more. I love them so much I'll be getting them as Christmas gifts for my friends and family (who I've also gotten hooked now because I've been making everyone try them). My skin has never looked or felt so good! I am OBSESSED!!!!

Leaving this review because I'm annoyed at the level of or lack of customer service. I'm in there genuinely wanting to buy products and the people either have no clue about their products and even worse don't care about helping out. I find them to be very arrogant. I'll leave it at that.

I went in to the store asking about dry shampoo and the employees were so unbelievably helpful! It's the best dry shampoo I've ever used and I'm so grateful to the kind employees that helped me that day! I will definitely be going back and recommending this business to everyone

As soon as my wife and I walked in I immediately felt unwanted. Fake ass greeting and smile. My wife loves the products but unfortunately we can't say the same for the staff. One staff member was nice tho, but the one who was in charge had a stank attitude upon checking out. She doesn't know how to speak accordingly.

My favorite place for skin and body products, very clean make-up I'm glowing after every visit and I love every product I purchase.

I'm really tired of walking in here and feeling discriminated against. I was having a hard time before walking in as this store was mine and my best friends favorite store, she passed away recently. Really didn't need snotty attitude from one particular lady and how she looked at myself and my husband. I came in to shop for makeup and some other items, and skipped the rest because I was so upset by her demeanor. It's not the first time I come here and feel weird, last time I was followed around the store.

I welcome a place that carries non-toxic makeup and skincare products as I have VERY sensitive skin and cannot handle any fragrances in my products. These days, you have to study ingredients very carefully because a lot of products claim to be "Natural" when they have a list of 10,000 things with names way too long to pronounce! Briney was particularly patient and helpful, and receiving some small samples really helped me figure out what was working and what was not. Thanks, Detox!!! :)

Nothing like feeling like a burden to the store staff from the moment you walk in! I had quite possibly the most unsavory experience buying skincare today. The woman who helped me was snobby and condescending, as if every question I asked was a thorn in her side. Unbelievably unhelpful. I mean, c'mon I'm buying hundred dollar face cream from you! I almost considered returning the item after I walked out with it because the energy of the salesperson was so dismal. Detox, treat your customers with decency and respect! It's not that hard to do.

I love the Detox Market! I have been a few times over the past 2 years to pick up various products and have always been treated so kindly! This past time I went in to find a new face cream and Briney helped me- she is incredibly knowledgeable!! She answered so many questions and concerns I had and I very much appreciated her calm and honestly just lovely demeanor. She also sent me home with some samples to try out which is helpful with skincare products. Thank you so much Briney for helping me find the perfect face lotion! Can't wait to come back for more goodies :)

Shopping for organic and all-natural makeup can be daunting, but the ladies at The Detox Market make it approachable. If you're looking to shaking up your beauty routine with some better-for-you products, this is the place. Linda and Miwa were super helpful! It's a lovely shop in the heart of Montana Avenue with a variety of high-end natural beauty and home products. You'll find foundation, concealer, nail polish, lipstick, mascara, collagen powder, candles, and even Sex Dust. Everything I smelled had that fancyfancy luxury smell. A big plus. A warm and friendly staff that takes the pretension and confusion out of this green-washed industry. The makeup is approximately the same price point as high-end brands (i.e. Chanel, Dior, Lancôme) you'd find at Sephora. Worth it for a better product. Will definitely return when some of my current supplies run out!

Amazing Place to shop for the most natural products with very affordable prices! For example, natural organic Lipstick is 28$. Market has different brands of products with a pretty wide rage of prices. Some products are top quality ones, especially oils. The staff is very helpful and knowledgeable about any product you may have questions about. I purchased the natural shampoo and will be back for cosmetics one run out of my lipsticks:)

Strolling Montana Avenue with all its knick-knack stores and salons that sort of all blur together, I took a turn and wandered in here. It LOOKED like a place that would have facial masks, so inquired- an attractive redhead and blonde cordially assured me they did in fact have masks, and that men did in fact use them. They were out of the specific lemur fetus stem cell and hydrolyzed keratin infused mask I was looking for, but I DID get a suitable alternative which worked quite well. The place itself- as I mentioned while there- has a sort of lab-like feel, as it is very organized, neat, structured, aligned, and orderly. I resisted the strong urge to grab some bottles and bins and sort of scatter them around, and pull out some chairs... just to bring a little chaotic haphazardness to the equation. Nothing terrifies an Italian more than rules, structure, order, and conformity. Controlled chaos and unpredictability is just an ingrained way of life. All the products are vegan and natural (grass-fed too I believe), or something along those lines ... On a serious note, nice little spot geared towards women for any beauty and r&r needs.

Great little shop on Montana that has high quality nontoxic beauty products. The staff are welcoming and very helpful when you're looking for something specific to suit your needs. Prices are on the higher side, but it's pretty typical for the area. At least they have a rewards program to get $10 for every $200 you spend and check in to get 10% off your first purchase!

Alejandra is the best makeup artist. Even though she looks like a porcelain white girl, she knew EXACTLY what I meant by a yellow foundation to match my Asian skin. She immediately handed me the exact matching color from Gressia, the most natural looking liquid foundation ever! It felt so good, so hydrating and super light but excellent coverage. She even gave me a nice brush to work it in well and watched me apply it. Some of it was dripping off my hand and she quickly gave me tissue etc, above and beyond thoughtful! Look, I'm a hardcore toxic makeup hoe- MAC, Anastasia Beverly Hills all the way. But after years of that stuff, every day, I can tell that my skin is seriously tinted by it and not a smooth texture. I use organic coconut oil and clean lotions, organic soaps etc but makeup was the only bad thing I was letting sink into my skin every day (overnight or during workouts sometimes ). I'm shooken by how much BETTER natural makeup can be compared to the super popular stuff. I'm coming back for more of Alejandra's recommendations.

This is the only place I shop for skin care and makeup now. I have found the most amazing products here that are non toxic and make my skin look amazing. I've converted many friends over to this place and every time I'm in Santa Monica I stop here to gift myself and them something! I love their monthly surprise box as well!

As for the location itself, its gorgeous.....super clean and very cozy inside. I was super excited walking in. They a wonderful selection of cosmetics. However one employee in particular- Annalisa is so unbelievably cold, disconnected and basically rude, that it makes it hard to want to go in there. Personally I felt like I was bothering her when trying to get some information on some products. She single handedly turned me off to ever going into that store again. If for some reason I need to go back, I will definitely do my best to avoid her. What's even more shocking is somehow she is a manager. With that said, the other young ladies working there are super warm, very welcoming and seem great. That's my experience.

I think it's odd that I mention being treating poorly multiple times- spent $300 this last time and you want me to come back and spend more money? And left zero way to contact you.

I love this store! I discovered it online when I was looking for a place that sold Alima products so that I could try on their foundation in person. It's a small store, but I could easily spend a half hour in there perusing and trying on the various organic lines of makeup, body/hair care, and supplements. The ladies working there were very helpful and knowledgeable on their products. Aside from my foundation, I picked up a couple fermented supplement powders from The Beauty Chef. I also got 10% off for signing up for their e-newsletter ;)

This place is amazing! For years, I was using 'toxic' products on my skin and body. I never knew there were more options until I heard of the Detox Market. This store has changed my life!! Along with the highly knowledgeable staff. Every time I come in, I am greeted warmly and always asked if I need help finding anything. In specific, Alejandra always goes above and beyond to help me find the right products for my skin. Thank you so much for being an amazing and patient individual. Not only is she an amazing makeup artist, but she is super kind and warm! Go to this store to even ask questions or to sample products. They just want to make sure you are buying the right products for your skin and needs!! :)

Terrible customer service, sales reps make you feel very uncomfortable and asking for a sample was like asking for a million dollars. They tried to avoid giving me the samples. They whispered about it right in front of me! It was incredibly unprofessional & they literally gave me the smallest baby drop of product. It's not just color matching customers need, but also how it wears, how your skin reacts and so forth. I wanted a real sample to test that, not an amount that can only cover a freckle. The lack of knowledge of the products was a major put-off too! The sales girls are giving a bad reputation of The Detox Market and its such a bummer because they have amazing products! There are all kinds of wonderful online nontoxic beauty stores (including ones that offer free samples). Will NOT shop here ever again or recommend!

Love this place for clean, non toxic beauty and skin care products. No more long nights of research for clean, green products for my skin. A+ shopping experience. Beautiful store! it's becoming my monthly ritual to visit them. Everyone is super friendly and knowledgeable. Highly recommend.

Just went here for the first time & love the selection of organic & European skin care & makeup. I felt I was in London

Great products and exemplary customer service! The two associates working during Memorial Day were very helpful and patient with all my questions. I did not feel rushed even though they had other customers waiting to be helped. Such courteous and friendly ladies. I'll definitely make the drive out to this location for my other detox market products. Thank you ladies for all your help, I'll be back soon :)

This place is a GEM!!! I've been a customer of the West Hollywood location since they opened, and I'm THRILLED to have Detox on the west side. The selection of all natural makeup and skin care is beautifully curated, and I love the open, lofty space. The girls are kind, knowledgeable, and never pushy. So excited for more green beauty stores in LA! Highly recommend.

Great customer service. Super knowledgeable and helpful. Conscious product choices and attention to ingredients is so important. Been looking for a store that cares about how I look and my health. They nailed it!

Just went into the Detox Market for the first time the other day. It is such a beautiful store, the sales person was super nice and well versed on the products. I was looking for some acne topical treatment for my 12 year old daughter. The sales person was able to give us three options, we selected one that was formulated by a doctor, but is made from natural products. The store is super clean, the products are well presented and all natural. I would highly recommend checking out the Detox Market if you want a product that is natural and chemical free.

My go to place for green, cruelty free beauty! Everyone is also so nice and helpful. They always answer all my questions (which I have many of since I am new to exploring green beauty). Great selection of products as well! It's a place you will be able to pretty much fulfill all your hair, skin, nails and makeup needs.

I visited the store today to do some major shopping because I am in the process of switching to all clean/natural products. After I was greeted with such attitude and horrible service I decided not to buy anything! DISGUSTING PLACE! I would never shop with the detox market! Thank god i can go online and buy everything I need!

Every time I've been here (4x), they always seem too important to help you find what you're looking for. Or barely informed. I'm not talking about being informed about what's clean and what's not, I'm talking about being informed about what's in the store..... I Spent a few hundred dollars the first time i went to detox market as I was switching to all "Clean" makeup. Had to mostly find things myself or ask 3-5 times if I could see something or learn about the difference between 2 products. Mostly it felt like I was interrupting some important work they were doing or asking too many questions like, "what's the best mascara?" Or "Which eyeshadows are the most pigmented?" Or "do you have a great pinkish-nude lip color." That last one set them over the edge. They helped me find one color and then walked away. When I walked up to them to ask if they had any more to try it felt as though I just asked to sit w the mean girls at lunch. 2nd and 3rd time I went here I just went in for a product that I knew exactly what I wanted. And the 4th time I was asking about different eyebrow pencils/products. The woman showed me 1 product and walked away. I asked if there were any others that were easier to use and she looked up from her computer and said, "no. That's all we have. We used to have something else but not anymore." Ok. You have 1 eyebrow product in the whole store?? And it's in a little pot w a separate brush...? Seriously. Zero effort. How about a shadow or a pencil? So I went to Credo. Just a few blocks away. Very informed. Very happy to help. Excited about clean products and helping people find what they are looking for. And I have spent thousands on clean products there over the past year. I'm a huge advocate for clean products and have one by one brought friend after friend to get all new makeup at Credo. I went back to detox market after a few months just to check and see if they were still like this and got the same creepy vibe.

The store manager Ashely would not honor their return policy that specifically states "We accept returns and exchanges within 30 days from the shipping date or in-store purchase. Used or opened items can be returned for a store credit in the full amount paid for the item - including taxes." I wanted to return an unopened/unused product that I purchased two days before, and she said because the box appeared to be "smudged" she couldn't give me a refund. She would be unable to resell it... the product was unused, I never opened the box. I've given this store a lot of business, recommended it to people and even brought my mom in to purchase a lot of product. This is not the first complaint about Ashley and her interpretation of the return policy on their yelp page. Seems like she should be replaced since she's turning off so many customers.

I like this store a lot and wish there were more like it. I have been on a mission to clean up my cosmetics and it's really nice to have a store where everything in it is toxin free. The employees are also very helpful.

I discovered this store online and was so glad there was an SM store to visit! I love that the staff are super helpful and friendly and despite all the questions I asked they were very ready to accommodate and answer my beauty questions. The selection is great and this is my new go to beauty place!

Can not begin to tell you how badly I was treated by store manager, Ashley. I NEVER write reviews, but my experience was so bad and the way I was treated was so unacceptable that I am compelled to let others know. I had returned and exchanged a lot of products. I have troubled skin, and for anyone with skin problems, you know how difficult it can be when trying to find new products that are good for your skin and finding out that they don't work for your acne. I thought that the ingredients in the natural skincare products that the Detox Market offers would be a good balance between making sure I wasn't drying out my skin with harsh chemicals while still being able to control my acne, but at least with the products I tried, I was wrong. I only really noticed my skin's reaction to the products after two weeks. So after I went in to return that line of products I had purchased, I was reprimanded by Ashley for returning those items (I had returned them on a previous day and NOT at that location) as well as the UNUSED items I was returning on that day. She said that I should have asked for samples, but like I said, it took my skin TWO WEEKS to show a difference while a quarter-sized sample of product lasts you two days. She continued to patronize me IN FRONT OF THE ENTIRE STORE, saying how they care a lot about their products (which I completely understand), and that it is a lot of waste (again, the products I was returning that day had not been used, so it was not waste). I was exchanging the unused items for a different product, and Ashley told me that because I had so many returns and exchanges, the product would be final sale. Let me direct you to the Detox Market's return policy - "We accept returns and exchanges within 30 days from the shipping date or in-store purchase. Used or opened items can be returned for a store credit in the full amount paid for the item - including taxes." NOWHERE does it say that after a certain number of returns, that a product will be sold at final sale. I had a lot of store credit built up, and today I wanted to use the rest of it to buy my sister a birthday gift. Yet, when I went to the West Hollywood location (I work in Santa Monica, yet I drive way out of my way to the WeHo location to avoid the SM location), I was told that my gift card had been disabled. So my balance of $77 was gone. She had both called and emailed the WeHo store about me - "warning" them about my excessive returns and exchanges and saying that she had sold that particular product at final sale. I completely lost my money, due to Ashley deciding to make up her own return policy and attempting to extend it to other locations. Fortunately, the store manager at the WeHo location named Emilie was so understanding and even offered to give me a $25 credit to remedy the whole ordeal. I understand that Ashley cares about the products, but 1) final sale is not the Detox Market policy, and 2) patronizing a customer in front of the whole store is not the way you speak to a customer. I should know - I've been working in the customer service industry for over 5 years. If I decide that I'd like to purchase another product that the Detox Market sells, I will purchase directly from the brand. I will not be purchasing from this store again.