The Capitol Hotel Tokyu

Great comfort, great service, and LGBTQ+ friendly. Stayed at The Capitol Hotel Tokyu for five nights. Having four subway lines right in the basement was seriously impressive—it made getting around Tokyo so much easier. (I heard Bradley Cooper and Ryan Gosling stayed here… not sure if together, but hey, now you know! Haha.) The hotel itself is elegant and modern. The bed was super comfortable, and honestly, the peace and quiet were exactly what I needed to adjust to the time zone after flying in from NYC. The room was fantastic, with a walk-in wet room, a huge tub, and nice views of Hie Shrine. Being on a hill added to the sense of calm—not something you expect in Tokyo! The architecture is sleek and beautifully designed, with stunning Japanese flower arrangements everywhere. The pool and jacuzzi were perfect for unwinding, never too crowded. And the food? Excellent. You can choose between a traditional Japanese breakfast or a really good Western-style buffet. Would absolutely stay here again!

We are just checking out after a one-week stay at the hotel. It was perfect for us as a family of five. We had a corner suite and a connecting room. The rooms were spacious with lots of amenities and excellent service from house keeping staff. ||We were aware of the age restrictions for the spa area so we knew we wouldn’t make use of the pool due to the ages of our children. ||Facilities are great. Breakfast was more than sufficient for us including the buffet and the al a carte menu. Access to the metro from underneath the hotel and the 7-11 made it very convenient. ||Hotel staff were so helpful, professional and friendly. ||Delighted with this hotel for our first trip to Japan.

Truly a five star hotel in every way! The staff are PROS! They are super professional, kind, and helpful. We visited for 10 nights over Christmas and New Years and they had things ready as they knew we were bringing our 2 yr old son. The details of this hotel are tough to beat. Their breakfast is wonderful (and pricey) but it’s tough to find breakfast options around this area. We did not try the other restaurants. We enjoyed our stay thoroughly and would 100% stay again!!

This is the second time my husband and i stay at this beautiful hotel ( first time in November 2022) where the employees are very polite and helpful. Japanese hospitality is fantastic. We love the architecture and building designed by Kengo Kuma, the service is absolutely perfect, to the minute details such as the quality of the ice used in their cocktails ( i never payed attention to ice in bars and restaurant before. Here i noticed these completely transparent glass like cubes). The rooms are vast, the bathrooms are beautiful, breakfasts are superb. We will definitely be back and make this our go to hotel in Tokyo.

Amazing service, the room is very well designed and spacious too (we got the corner room), big bathroom with a view. The view is spectacular, it is overlooking the imperial palace as well as downtown Tokyo. Top notch service from the staff. We feel kinda sad when we’re checking out. Wanted to stay longer but vacation is over :-(

After our flight was delayed five hours in Minneapolis, we arrived in Tokyo anxious to reach our hotel. Unfortunately, the digital entry at Haneda was disorganized, and our taxi didn't pull up to the Capitol Hotel until 20 hours after our departure from Milwaukee. As I crawled out of the back seat, a cadre of smiling attendants greeted me, ready to escort us to registration. Our luggage was whisked away as the taxi driver bowed in my direction. ||Walking into the tranquil expansive lobby, my stress disappeared as I took in the gorgeous water feature, sumptuous fabrics, and sultry lighting. From airport hell, I was transported to zen heaven. The attendant at Registration was helpful and kind, updating us to a corner, deluxe king room. Two lovely women continued to escort us to our room on the 21st floor, advising me the luggage will arrive soon. One of the charming ladies asked for my room key and opened the door to a large and beautiful room, with fantastic night views of the Tokyo skyline and the Hie shrine. She explained how to raise and lower the shades with the remote, how to maintain the perfect temperature, how to work the TV, where the robes and pajamas were. I bowed continuously, mispronouncing harigato (thank you) a dozen times. My spouse and I plopped down on the enormous bed with a sigh of relief. ||With a huge bathroom, fluffy towels, a view of the city from the shower/tub room, and a Toto toilet that not only cleanses and warms, but raises its lid greeting me every time I walked into the toilet room, the Capitol Hotel is the epitome of luxury. ||Three restaurants, a bar, and a sophisticated location help add some caché. Located at the basement level are convenient subway stations that can whisk you to other parts of the city without getting your hair wet. The Japanese Congress is next door to the Capitol Hotel, hence the name, and thus your safety is assured. While expensive as hell, I was able to procure a decent rate by shopping around and allowing my dates flexibility. The Capitol Hotel of Tokyo is one of the nicest hotels I have ever experienced.

I have stayed in many hotels worldwide, but Capitol stands out as one of the best. The thought and care they go through to make you feel welcome and comfortable at all times is just extraordinary. Small details like air humidifyer, pyjama, lots of water, service 2x day to make sure you are set for the night is bliss. Location is perfect, nearby many amazing reataurants and bars, metro directly reachable through hotel elevator.

Rooms were bit dated and small, but zen and Japanese. Service inconsistent, some were amazing and some of my phone calls has been quite unpleasant. Room service was delicious. Location central but hectic. Entrance can be confusing. Take cabs. Soundproofing in the rooms are not the best. No bluetooth speakers in the room. Good value at certain dates, if not definitely better choices like the Okura and Shangri-la in its price range

We greatly enjoyed staying at the Capitol Hotel Tokyu. The location was nice, there's a 7-11 on premise and a Starbucks very close by, the on site restaurants are good, the subway station is an elevator ride away, the staff was so sweet and accommodating, and the hotel was immaculately clean. Hie shrine is a short walk away and it's so gorgeous and peaceful there. We would definitely stay here in future! There were no negatives, from check in to check out, this hotel deserves every one of its good ratings.

Absolutely the best hotel I have ever stayed in. The service and facilities are impeccable. The staff are the most generous and professional I have ever encountered. I cannot recommend this hotel enough, because it has been my home away from home for years.

This hotel exceeded my expectations. I was on the hunt for a hotel during the xmas holidays when reviews on a number of travel sites referenced this spot. I was able to book 2 rooms that were connecting. Website did not have a lot of pictures, so I was unsure of the size. All that anxiety was for naught. Pros: Service. Top notch. From valets to room service, everyone that I interacted with was friendly and helpful. Location. Located in a government area, so a lot of security and very quiet. Plus, convenient to the subway (there is an elevator within the hotel that takes you downstairs to the subway, 7 eleven & coffee shop). Walking distance to Roppongi or Imperial Palace. Views. Gorgeous views from both rooms. I loved leaving the shades up at night for the views. Comfort. Rooms are large and spacious. Beds are comfortable and large. Very large bathroom. Everything was very clean, as you'd expect. Quiet. Hallways are quiet, streets are quiet, it's even next to the hie shrine. Gym. Very clean and staff immediately wipes all machines after use. Cold water available. Only a few treadmills. (Everyone dresses very conservative at the gym. I'm not use to wearing so much clothing when I exercise.) Con: I would say the food is too pricy, but you are walking distance to many options, so it doesn't matter. I had considered booking the Ritz, buy I had a much better experience here compared to my last 3 stays at Ritz's. I would definitely return.

What a fantastic hotel. The location is wonderful - right by the National Diet, the Japanese parliament. It is quiet at night amongst the hustle of Tokyo, but centrally located close to the Imperial Palace. The hotel is connected to a business building which means WIN WIN - there is a 7-11 (mecca in Japan) and two subway stations connected where you don't even have to go outside! Taxis are always lined up, so there is never a wait if you want to be driven vs. subways. The staff is excellent and we had no communication issues at the hotel. I would say these are more Western style rooms. A huge room with a real king bed, a western toilet, large shower and tub, with an expansive window overlooking the city and temple next door. Room service was just okay, but why are you ordering in when you are in JAPAN?!?! We were there for 8 days and the cleanliness was excellent the entire time. Will return soon!!!

Really underrated hotel in a great part of Tokyo. Definitely check this hotel out for a more Japanese experience vs the average Hyatt or spg hotel. The decor is super luxurious but is still definitely modern Japanese-- lots of wood and a very zen atmosphere. This was especially nice to come back to since Tokyo is such a crazy city. Most rooms have a traditional wood + paper partition that makes the rooms so beautiful! A porter will take your bags after you check in and personally show you to your room. It's a little bit much, but they'll give you a lengthy walk-around inside the room showing you every switch and knob. An Aux cable is provided in the bathroom so you can blast music while you shower. We opted for the buffet breakfast option in the mornings. While the buffet selection isn't as large as western chain hotels, all of their dishes were top-quality. You can opt choose a Japanese set breakfast or western style one instead of the buffet. The hotel is directly on top of 2 subway stops so getting around town is easy. You're always only a few stops away from all of the main tourist attractions. The hotel is across the street from the restaurant area in Akasaka, which means you'll find a ton of local dining options and bars. The imperial palace is within walking distance as well!

One of the best hotels I've been to and by far the best bathroom. Great service and the breakfast buffet is impressive. Would love to stay here again.

Very good modern hotel at very reasonable rates. *** Came here Oct '14 I couldn't have been happier with everything from this hotel. The prices, location, convenience, service, quality of rooms, and much of the amenities far exceeded my expectations. The value was good, or at least a family member of mine was able to obtain a very attractive corporate at a very reasonable 25,000 japanese yen, or around US$240/night. At a city like this, I would have expected to pay close to double that amount. The premises are clean, modern, quiet, and visually pleasing. It may be an older building, but its hard to tell because it has been renovated so well. My room was spotless, had newer amenities, was well insulated from noise within and from outside the building. I was not far from the elevator, but I could seldom ever hear that. The regular room I stayed in was wonderful. The space was entirely clean, and housekeeping always took care of the room immaculately each day. It was surprisingly spacious, and almost felt like a suite. The bed was very comfortable. The views at the 25th floor were welcoming. The showers worked great in that I had no issue at all in getting the desired water temperature and pressure anytime during the day. Wifi is already included in the price, and it seems reasonably quick for something from a hotel. I enjoyed the fact that each room had its own temperature control. Sadly, I was not able to adjust the in room temperature any cooler than 65 F, but that is far more welcoming to me than much of the warmer indoor temperatures i encounter during the cooler months in Japan. The location is very convenient. I thought it was great that the hotel is tucked away in a more quiet part of tokyo, I believe in the Asakara district, not far from the Diet building and the Imperial Palace yet its also fairly convenient. If you take the hoel lift to the bottom, you can also walk to the JR subway lines in a few mins. I think the closes subway station is Kokkai-gijidomae. Service is great. On more than a few occasions, we pestered the staff to make restaurant reservations for us and advise on travel plans. Not once did we succeed in frustrating them. The hotel restaurant did a good job with a more traditional Japanese breakfast, and offered a buffet as well, although that was not included in the price of my hotel room. It could be different for others. For a more budget friendly option, there is a cafe and bakery right outside the basement level, on the way to the JR subway lines. I do not think they are owned by the hotel, however. Overall, I couldn't be happier with The Capitol Hotel Tokyu!

Really enjoyed staying at this hotel! The room - We had a Deluxe room, which was better than I expected. There was a lot of floor space, the traditional Japanese door dividers, large comfortable bed, huge windows with a view of the government building, wonderful shower and tub area (there was a HUGE rainfall shower that had awesome pressure, probably more water pressure than legally allowed in California) and a toilet/bidet. Hotel concierge - Concierge was extremely helpful before and during my stay. I emailed the hotel using the contact form to ask them for recommendations for a kaiseki dinner and they provided me with multiple options and helped me secure the reservation (I had to submit my credit card information to make the reservation since the restaurant I ended up choosing was $300 per person. I didn't feel comfortable providing my credit card information over email, so I ended up calling the hotel to finalize the reservation). During my stay, the concierge helped me confirm with my car company what time I was going to get picked up from the hotel to go to the airport. Also, when I had questions about how to take the train to a certain location, the concierge helped me with the trains and wrote down all of the transfers I had to make which really helped! Amenities - Free WIFI (very important!), huge collection of toiletries in the room (shaving gel, shower cap, razor, bath salts for the tub, brush, bath scrub towel, q-tip, cotton pads, tooth brush and paste. Room slippers, bath robe, set of pajamas, air freshner spray, shoe horn, humidifier machine (just ask them which button means what, you don't want to end up like my husband and pressing the "fan" button - it was SO LOUD at night with the "fan" setting!). Free bottle of water, coffee, tea. I felt like it was never ending stuff that made me feel at home! I especially enjoyed the Cherry Blossom bath salts which were perfect to use to soak in the tub after a long day out. Location - Easy 30 minutes from Haneda airport. There's also two train stations reachable at the basement level of the hotel which is connected to 4 subway lines. It's still a bit of a walk to get to the train, but I'm not sure how much closer you can get to the train door than this. Just make sure to note that the hotel is at Exit 6 keep following the signs for Exit 6 so that you don't take the long way back! It's only a few stations away from Ginza. The immediate surroundings is quiet since it's mainly office/government worker area. At some points it felt awkward for my husband and I to walk around in super casual California wear while a lot of people around us were in suits, staying at the hotel and going to work meetings, etc. but we soon got over it! There's also a 7-11 at the basement level if you want some drinks (I tried a Starbucks strawberry milk and a lipton lemon tea from the fridge section!) or snacks. Breakfast at Origami - Breakfast was a little expensive around $42 USD per person however it was a good assortment of items. You can choose between the Capitol hotel buffet, American Buffet or Japanese Buffet - each of these allows you access to the buffet area, however the difference is that you get extra side items that they bring to your table. For example, we got the Capitol buffet which came with an order of eggs done in the style of your choice while the Japanese buffet came with porridge. The general buffet area had fruit slices, juice, the cutest and delicious pastries, cereal, toast, sardines, bacon, potato, cold pasta salad, french toast, oatmeal, and more! My negative points... the room smelled like B.O. I think it's probably a mix of the room and the deodorizer that is used by the toilet (my husband smelled a similar smell at the airport toilets). I would smell it when I first walked in, but then I would forget the smell after that. My husband however, couldn't get it over it. Even though we used the air freshner provided in the room, the smell wouldn't go away. Also, another negative, there's a chaise in the room that felt like it was made out of cardboard. I thought it would be comfortable and soft so I could snuggle into it and look out at the view, but nope, it was practically rock hard.

Best hotel in Tokyo - by far! It's clean. Modern. Safe. The staff are exceptional in their aim to please. It's connected to 3 different subway metro lines. I will return here and recommend this hotel to everybody I know. The room was very nice size and the shower bathtub enclosure is amazing. Wonderful place!

It's a pretty fancy hotel. Friendly service and the room is super nice. The gym is free to use but you must be wearing sneakers to use it or you can rent a pair from them.

Lovely, comfortable, quiet hotel. Connected directly to the subway station, which makes getting around a breeze. I love the layouts of the super spacious rooms, which include sliding Japanese partitions that allow you to completely open up the space. The bathrooms are amazing, and I particularly love the cable they provide so you can play music from your phone into the bathroom speakers - which are also in the shower! All that + the unparalleled service make for a great hotel choice in Tokyo.

Comfortable hotel in a quiet neighborhood with very helpful concierge service. We stayed at the Capitol Hotel Tokyu for our first three nights in Japan. Our room had "Japanese" style moving partition doors between the different spaces in the room, including the bathroom. The bed was very comfortable and we slept well, despite jet lag. The concierge/manager "Michael" was incredibly helpful during our stay. He assisted us with booking a ryokan and restaurants that would accommodate our very particular dietary restrictions. The concierge desk really gave us top service in helping to book other parts of our trip to Japan. The nearby neighborhood is quiet at night (it looks like a government/business district), but the hotel is directly connected to multiple subway train lines, and it's easy to get around the city. Breakfast was at two in-hotel restaruants, one with a Western/Japanese buffet and the other with a Japanese set menu. We didn't try the restaurant with a set menu breakfast (because they couldn't make vegetarian food), but the buffet had many different selections and, for example, we could get either Japanese rice porridge with different condiments (pickles, dashi, seaweed, etc.) or western-style omelettes. We did not go to any of the in-hotel restaurants for lunch or dinner.