Storchen

Located in city within walking distance of train station, museums, churches, restaurants and shopping! ||||We booked the hotel car service from the airport to hotel on arrival. Was convenient to not have to deal with luggage on buses and trains. (We booked an Uber for the return to the airport which was also convenient as they met us outside the door of the hotel.)||||They were able to accommodate us with early check-in. The rooms were cleaned and restocked with towels and treats essentially twice a day (usual early morning cleaning and at nighttime turndown service). We booked the family two room suite for three travelers--nice to have two bathrooms and everyone slept in a bed.||||Breakfast was included in our package. It was a buffet that had lots of food choices (fresh fruit, pastries, build your own yogurt parfait, cereal, etc) and they also took orders for special requests (e.g. eggs Benedict, pancakes) for items not on the buffet. They even had variety of juices that I later realized was for making your own mimosas. The dining room had large windows with views of the river. Delightful.||||Compared to other 5 star hotels we have stayed in the past, this one was much more cozy and the staff more attentive. The value added from the daily breakfast and the frequent restocking of bottled water and treats every day to the room made this a better deal than those other hotels. They allowed us early checkin without added charge.

We only had one night in Zurich and this was the perfect hotel to do so. It’s perfectly located in the old town and within walking distance of everything. The rooms are beautifully finished (albeit, small) and quiet. Would definitely recommend springing for a river view room and higher up for privacy.

This is a truly special property charmingly situated along the Limmat with lovely views down to the lake. Our room was stylishly luxurious. Staff is uniformly friendly, professional and helpful. Tasty and high quality breakfast. Easily accessible to major points of interest. Highly recommended.

we really enjoyed our stay at the Storchen. .||Comfortable room (219) with a very nice view towards the river. Very central and convenient location for every movement. Quiet, clean and civilized environment. Very rich breakfast. The restaurant is also very good, beautiful room, delicious food and fast and polite service.

Gem of a hotel in the heart of Zurich. Great views of the river and lake (especially from the rooftop bar). All shopping spots and restaurants of Zurich are only a few steps away. Rooms can a little on the smaller side but the great service makes up for it. Also - the boat ride to the sister hotel, The Alex, is super cool!

Spent 4 nights here end of September and couldn't have been happier. The customer service was stellar, and the room appointments were beautiful. Highly recommend a river view room if possible. Guests should also check out their sister hotels, the Widder bar is next level with their selection! The Widder Restaurant is a 2-star Michelin restaurant and Im sure its incredible but we had our 9yo with us and decided that was a bit ridiculous to bring her. We did dinner at the Alex, another one of their sister hotels along the river. We took a complimentary boat ride to eat dinner their and had some great conversation. it was one of the highlights of our trip. Thanks Thomas!!

Beautiful location. Beautifully located corner room with a bathroom that is far too small. We had both breakfast and Sunday brunch in the Rotisserie restaurant. Service was slow and some of the staff was clearly not up to their tasks or outright unfriendly.

This was the 5th hotel we stayed at during our 9 day trip through Switzerland. It was a cute hotel, very nice location and the room was decent. The bed was actually very comfortable. However, after having stayed in 4 other 5 star hotels before this one I have to say I was very underwhelmed. While the staff was nice enough, I didn’t feel nearly as welcomed as with the other hotels. It almost felt like we were a bit of a bother. My room wasn’t ready for early check-in and I was told they would call me once it was. They never called and I finally checked on it after 3:30pm. We also ordered room service and they don’t have a place to set it up in the small room - so the tray is a bit awkward in the room. Also they never came to pick it up again after calling that we were done. The person who took the order seemed very rushed, didn’t listen to me when asking for something and just hurried me off the phone. The friend I traveled with doesn’t like sauces on sandwiches so I asked for it to be put on the side - didn’t bother listening to me. There is also only one elevator so it takes a while to get on it when it’s busy. Lastly, I booked a massage which to my surprise was a massage in the room. On their website it says “spa” and when I booked it through email, nobody mentioned it would be in-room. The massage was fantastic and I loved the massage therapist but the hotel should have given me a heads up. I was definitely disappointed that this was our last stay in Switzerland and was glad we only had one night there.

Located in city within walking distance of train station, museums, churches, restaurants and shopping! ||||We booked the hotel car service from the airport to hotel on arrival. Was convenient to not have to deal with luggage on buses and trains. (We booked an Uber for the return to the airport which was also convenient as they met us outside the door of the hotel.)||||They were able to accommodate us with early check-in. The rooms were cleaned and restocked with towels and treats essentially twice a day (usual early morning cleaning and at nighttime turndown service). We booked the family two room suite for three travelers--nice to have two bathrooms and everyone slept in a bed.||||Breakfast was included in our package. It was a buffet that had lots of food choices (fresh fruit, pastries, build your own yogurt parfait, cereal, etc) and they also took orders for special requests (e.g. eggs Benedict, pancakes) for items not on the buffet. They even had variety of juices that I later realized was for making your own mimosas. The dining room had large windows with views of the river. Delightful.||||Compared to other 5 star hotels we have stayed in the past, this one was much more cozy and the staff more attentive. The value added from the daily breakfast and the frequent restocking of bottled water and treats every day to the room made this a better deal than those other hotels. They allowed us early checkin without added charge.

We only had one night in Zurich and this was the perfect hotel to do so. It’s perfectly located in the old town and within walking distance of everything. The rooms are beautifully finished (albeit, small) and quiet. Would definitely recommend springing for a river view room and higher up for privacy.

This is a truly special property charmingly situated along the Limmat with lovely views down to the lake. Our room was stylishly luxurious. Staff is uniformly friendly, professional and helpful. Tasty and high quality breakfast. Easily accessible to major points of interest. Highly recommended.

we really enjoyed our stay at the Storchen. .||Comfortable room (219) with a very nice view towards the river. Very central and convenient location for every movement. Quiet, clean and civilized environment. Very rich breakfast. The restaurant is also very good, beautiful room, delicious food and fast and polite service.

Gem of a hotel in the heart of Zurich. Great views of the river and lake (especially from the rooftop bar). All shopping spots and restaurants of Zurich are only a few steps away. Rooms can a little on the smaller side but the great service makes up for it. Also - the boat ride to the sister hotel, The Alex, is super cool!

Spent 4 nights here end of September and couldn't have been happier. The customer service was stellar, and the room appointments were beautiful. Highly recommend a river view room if possible. Guests should also check out their sister hotels, the Widder bar is next level with their selection! The Widder Restaurant is a 2-star Michelin restaurant and Im sure its incredible but we had our 9yo with us and decided that was a bit ridiculous to bring her. We did dinner at the Alex, another one of their sister hotels along the river. We took a complimentary boat ride to eat dinner their and had some great conversation. it was one of the highlights of our trip. Thanks Thomas!!

Beautiful location. Beautifully located corner room with a bathroom that is far too small. We had both breakfast and Sunday brunch in the Rotisserie restaurant. Service was slow and some of the staff was clearly not up to their tasks or outright unfriendly.

This was the 5th hotel we stayed at during our 9 day trip through Switzerland. It was a cute hotel, very nice location and the room was decent. The bed was actually very comfortable. However, after having stayed in 4 other 5 star hotels before this one I have to say I was very underwhelmed. While the staff was nice enough, I didn’t feel nearly as welcomed as with the other hotels. It almost felt like we were a bit of a bother. My room wasn’t ready for early check-in and I was told they would call me once it was. They never called and I finally checked on it after 3:30pm. We also ordered room service and they don’t have a place to set it up in the small room - so the tray is a bit awkward in the room. Also they never came to pick it up again after calling that we were done. The person who took the order seemed very rushed, didn’t listen to me when asking for something and just hurried me off the phone. The friend I traveled with doesn’t like sauces on sandwiches so I asked for it to be put on the side - didn’t bother listening to me. There is also only one elevator so it takes a while to get on it when it’s busy. Lastly, I booked a massage which to my surprise was a massage in the room. On their website it says “spa” and when I booked it through email, nobody mentioned it would be in-room. The massage was fantastic and I loved the massage therapist but the hotel should have given me a heads up. I was definitely disappointed that this was our last stay in Switzerland and was glad we only had one night there.

Beautiful hotel, beautiful room. Lake and church view, white marble bathroom. Great service, fast check in. Room upgrade, early check in and late checkout, free buffet breakfast, center of town. Highly recommend.

AMAZING hotel. As an American, I felt a little insecure because of how I hear everyone in Europe hates Americans. I was proven wrong. They gave my little boy the cutest little stork and were so welcoming. Don't even get me started on their Michelin start restaurant and the VIEW from our room!!!! 10/10 recommend!!!!

Go to The Nest - rooftop bar. Gorgeous views of Lake Zurich and nearby buildings. Drink options for everyone, food was delish.

We stayed here during a long weekend and this hotel has a fantastic location in the middle of the city and on the river. That said, it was very tough to drive to the hotel. Essentially you have to drive down a pedestrian road. There is only one elevator for guests and it's shared with non-guests trying to get up to the rooftop bar. Breakfast was great, my wife and our boys really enjoyed it every morning. As for the restaurant, we attempted numerous times to get reservations and failed each time, even before our stay. To be honest, the boy reason we chose the hotel was for the restaurant.

WOW! We stopped here along our stroll through Zurich. We indulged in drinks outside overlooking the Swiss Parliament, Grossmunster, and bustling city dwellers. It couldn't have been more wonderful. This was our first stop with my cousins I hadn't seen in 5 years. We ordered some beers and cheered to our lives, our time together, all while in a most spectacular bar overlooking the most amazing city in the world. Service was amazing and our time together was unforgettable. Stop here if you have time, it is superb.

Beautiful old hotel in the heart of Zürich, right on the river. Close to everything. Staff was friendly and helpful. We were in a suite which was spacious and quiet. The rooftop bar has lovely views of Lake Zürich and is popular in the afternoons. The food at the hotel is excellent as well.

Definitely one of my most favorite hotels in Zurich. Great location, amazing food and nice design of the hotel as well as the rooms. The views from the rooftop terrace as well as from the terrace downstairs are just stunning

Really nice hotel with a very nice outdoor seating area. It's definitely on the more expensive side, but if you're okay with that it's 100% the place to go. We sat outside and had a refreshing ice coffee along with some little appetizers. The guacamole was really tasty, they don't bring a lot of chips with it, but the waitress was nice enough to bring us some more when we had extra guacamole leftover. The service was pretty good, they definitely get busy on a nice summer day. I haven't actually stayed at the hotel, but judging from the inside and the other reviews I'm sure it's a great experience. Also the location in Zurich is very nice being close to lots of other shops, restaurants and right on the river.

This is a wonderful hotel, a short walking distance to everything, including the train station. We enjoyed our stay very much. The beds are just like home. I recommend the river view if possible. Breakfast buffet is included and it is wonderful. The servers are genuinely charming too.

This is one of my favorite places in Zurich for a moment of contemplation and quietness in the hustle and bustle of downtown Zürich. The very beautiful view of the river Limmat and Zurich's landmark Grossmuenster creates a unique experience. The service is outstanding, the interiors of relaxed elegance, the quality of food and drinks superbe! It's a place for a special occasion or simply a poet

Drink outside. Check. Drink outside on the Lake Zurich Canal. Check. Drink outside on the Lake Zurich Canal while taking in the views of the city and passers-by. Check. This spot is prime time for drinking and chillin while in town for a few beautiful sunny and warm days. Waiters are quick and friendly...and the fact that they hook you up with peanuts and olives with each drink is pretty nice. I'll be back. Be like Louis R, travel to Switzerland.

Great location for walking Zurich. The service was good and the rooms had great views. The bar down stairs was lively and well serviced

Fantastic stay! I stayed in room 321 and the view of the river was amazing! I loved the resident swans and enjoying my coffee along the railing watching the water taxi go by. The bed and pillows made for a perfect rest. The macaroons and Lindt chocolates left at turndown we're a sweet surprise. The concierge had great recommendations to see, do and eat. All around great staff.

Amazing food! Beef tartar was delicious. Lobster bisque is a must have. I ordered the king clip with the prawn- cooked perfectly. My mom ordered the ravioli(filled pasta) with veal- also delicious. Pasta cooked perfectly! There were also very cute dessert chocolates and pastries at the end. Excellent service :] Definitely recommend this restaurant~

Expensive food that did not live up to the quality. I had the veal and it was salty. Nothing was memorable about it. Service was great but the food wasn't worth the price tag. There is much better selections down the road.

Was on a whirlwind work trip over 5 days starting in Leipzig, to Düsseldorf to Susteren to Belgium then Bern and last night in Zurich. Passing by the Storchen hotel on canal side, observed the cigar bar sign and was sold. Was hoping for a quick bite to eat, adult beverages and cigar.... Sasha was there to fulfill our needs with pleasantries and great snacks, drinks (including one we did not order, but he insisted went with the cigars we had... Which it did!!!!) and conversation. Thank you Sasha and if I return to Zurich, I absolutely will visit again. Thank you Storchen!

Stopped in for lunch while walking around Zürich. Fabulous lunch with there version of an American Club Sandwich. Excellent. Came with fries. Hubby had a mixed green salad with olives, feta cheese, herbs frisée lettuce mix and creamy Greek/herb dressing. Must try ice cream. View of canal. Sat outside and enjoyed local enviable. A must try

This hotel is a role model for what 5 star service and accommodation should look like. We stayed there over the holidays. From the time you get there, the staff absolutely treat you like gold. The rooms, the food, the atmosphere is exceptional. But it's the staff that make it special. And the location is just perfect. Great views and close to all major shopping. We are tough customers to please and this hotel out did themselves in making us completely satisfied. We will definitely go back there again.

Hotel Storchen offers luxury, comfort and great customer service. My first time in Europe and am SO happy that we stayed here. It really made my trip really enjoyable. Centrally located in old town Zurich with a wide variety of choices for eating and shopping. It feels like anywhere you go leads you back to the hotel. The staff was really great from time of arrival to departure. Saw familiar faces at the front management and restaurant staff each day and night and enjoying getting to know them. The stay was just as great...the room was perfect size. It was a bit pricey, BUT it was really worth it. I am just sad we left this afternoon to see another part of Switzerland. And it just doesn't compare to Storchen and their wonderful staff.

Hands down the absolute best hospitality, most thoughtful and gracious, go the extra mile considerate and generous service of any 5 star hotel I've ever stayed. Unbelievably personalized service I've ever had--it was our wedding anniversary, which because my husband had mentioned to them, they had strewn fresh deep scarlet rose petals in the shape of a heart, mini chocolates and champagne, flowers everywhere, anniversary wishes. When we thanked them and told them we don't drink alcohol, they genuinely looked disappointed, and asked us what else we'd like. I must confess: I was so touched and moved, I started crying, because come on, how often do we get treated with such absolute humble generosity? And from an establishment no less? The room itself was gorgeous, with a river view, pristine white with touches of red everywhere, romantic and then some. I wish I'd taken photos, because no hotel has ever gone to such lengths for us. The bed linens . . . I've no idea how many thousands of thread count in those sheets, and did I mention the pillow menu, all types of densities and sizes, To pick us up from the airport, they'd sent over an S Class -, allowed us to check out a bit late and held onto to our luggage for several hours while we did some errands. Their breakfast to swoon over: a massive fresh tray of honeycomb, personal silver coffee pots with hot cream, all manners of pastries and breads, eggs, fruits and the like. This was no simple continental breakfast, with all types of sausages, bacon, many types of cheese and yogurt, this was an all out full on banquet and feast. The dining room genteel and old world overlooking the lake, crystal chandeliers and white tablecloths. It felt like something out of a fairytale, an idyllic setting and beyond all this opulence, it was the warmth and sweetness of the staff, their genuine wish and desire to make our stay special--this is the true mark of a world class hotel. When we checked out, they gifted us with swiss chocolates and a complimentary little stuffed stork :-) The exterior of the hotel did not clue me into the riches to come, the facade is relatively simple, but the instant we walked in, and we breathed in their willingness to please, their excitement to have us stay with them--Wow wow wow--I'd stay here again in a heartbeat, centrally located, walking distance to everything and not farther than 20 minutes from the airport--though there are larger places to stay, I doubt there's a greater boutique hotel in Zurich, especially one offering a personalized and intimate feel. If I had to sum up the hallmark of the Storchen it would be: service. Who else and why else would an institution take the time to pluck dozens and dozens of rose petals so they can arrange them in a HEART shape on your bed upon arrival? There's no other word for this other than love. I felt loved, and never saw it coming. Thank-you, Storchen--keep up your astonishing work.

I must eat gluten-free and Storchen was able to prepare a wonderful meal for me. They even had gluten free baguettes that were far better than is typical. The lobster soup/bisque was the best I've ever had. The ravioli my dining partner had was excellent, as was a gluten free avocado salad I had. The upstairs balcony overlooks the river with a beautiful view of Zurich. Our server was fairly brusque, but as we had wandered in a bit informally dressed, I'm not sure if that influenced her manner with us. The other staff was pleasant. I'd certainly return!

The renovation is five star, as is the food & service. But the young women at reception and serving the morning meal require extensive training. They do not understand the concept of graciousness. Prepare to be treated as if you were in a 2-star. We had requested early check in (at 14.00 hours) and when we arrived, we were told by the reception girl, "Fifteen minutes," then, "Ten minutes," then, "Come in an hour." We were finally admitted after the normal time. There was no apology and no effort made to ring housekeeping and notify them that guests were waiting--"the customer comes last" seemed to be her motto. We were addressed as if we had asked for the moon--she really did not know how to effectively handle a routine request. The girls in the breakfast room did not want to be on duty. Sour & passive. There were only four seated guests, but we had to wave and wave to get any coffee. There was then much banging of china to show what an annoyance we were. We are Swiss, so this is no cultural misunderstanding. These women belong at Ibis.

Excellent Hotel. We've stayed in some very elegant hotels around the world but this is definitely one of the most elegant. Very helpful and friendly staff. Outrageously clean. Absolutely excellent location in the middle of the "old town". It's walking distance from the train station with luggage, maybe 10 minutes if you stop and take photos (but make sure to walk down the opposite side of the river which has no stairs and the least cobblestones). We had room 519 top floor with river view. The sloped ceilings and dormer window on the top floor were charming. If you open the window it is noisy because there are people and cars on the riverside but if you keep the window shut there is no noise at all. Very quiet. The view is great. They left us fruit each day, nice touch. They have a makeup mirror which doubles as a nightlight which was really appreciated as, like most hotel bathrooms, this one had no windows. Other hotels in Switzerland gave us a free bus/tram pass. This one doesn't. But they do provide free breakfast which the others didn't and the breakfast is terrific. Food prices being astronomical in Switzerland, the free breakfast is worth more than the bus pass. I would definitely stay here again. We loved this hotel. Ask for the history of the hotel, it's a fun read.

Hotel Storchen- I die! It's so wonderful in so many ways. It's perfect, but not pretentious; cozy and classy and chic- all at once. Service: fantastic. Location: center of luxury heaven. Our room was a huge corner joint opening up to the square and water. The beds- I'm still dreaming of those beds. In the good ol' USA we are not smart enough to realize that every bed should be a double-adjustable Tempurpedic. Then, the food may have been the best part: complimentary breakfast buffet (fresh fruits, cheeses, salmon, eggs, pancakes, honeycomb, belinis!! They really should have kicked me out after I tried to sneak some caviar and champagne back to my room, but no. They offered to help me. Damn, those Swiss are good!); upstairs upscale dining for dinner (get the potatoes and sausage), and a lovely bar with cocktails, couches and a roaring fireplace downstairs. Gutnagen, indeed! I will never stay anywhere else.