Tofik Grom
Google
Traveled an hour to try " best rated chicken sandwich in Seattle" and I have to say that being underwhelmed is an understatement. This is one of the worst chicken sandwiches I've had in a while. I'm not kidding. The meat kind of smells, there's not much flavor, it's not even spicy. I also had awesome chicken entree which has chicken tenders with some side salads. It was on the same level as the sandwich. I really have to say it was almost nasty food. I can't believe this has such high reputation. What a waste of $40 ouch.
1/20/25 - Update and response to owners comment to my original review posted on 1/19/25
Here’s a sharper and more assertive version of your response that will hold the owner accountable while calling out their behavior:
It’s unfortunate that instead of addressing my honest experience with your food, you’ve chosen to insult my integrity and deflect responsibility. Let me clarify a few things:
1. I didn’t claim your restaurant officially markets itself as having “the best fried chicken sandwich in Seattle.” However, I specifically traveled based on glowing reviews making that claim. Furthermore, as seen in my photos, you prominently advertise “Voted Best Fried Chicken in Washington State 2020” on your signage and website.
2. You dismissed my reference to chicken tenders, but the dish I ordered—your Awesome Fried Chicken Entree—contained a chicken breast, which was bland, unpleasant, and not remotely up to the hype. To quote directly from your website:
"Awesome Fried Chicken (entree): Voted Best Fried Chicken in Washington State 2020 by Insider/Yelp. Young/tender chicken (thigh, drumstick, boneless breast), buttermilk brined, spiced flour dredged, creamy slaw, mac salad, spicy honey. Fried to order. May take 15 to 20 minutes."
So yes, I referenced the dish correctly, and my experience with it was exactly as described in my review. To further support my claim, I’m including screenshots of your website.
3. Your response, implying I’m part of some fabricated “review-removal scheme” and dismissing valid criticism with a casual “Lol,” says far more about your professionalism than it does about me. If this is how you handle genuine feedback, I can see why others might have reservations about your reputation.
My review is based on an authentic and highly disappointing experience. I was genuinely excited to try what you boast as “Seattle’s voted best fried chicken,” only to find it far from deserving of such acclaim. To address your baseless insinuations, I’m also including a bank statement to confirm my visit and purchase.
Instead of attacking customers, you’d do better to focus on improving your food and customer service. Responding with insults, denial, and arrogance only embarrasses you further—and it’s clear your high ratings might not reflect reality as much as your hostility toward honest feedback. I'll also include a screenshot of your response, in case you choose to delete it one day.