SPOONS - Southend

Service horrible bowl was pack full of granola and blueberry, extremely too much topping the lady was very rude. It was way too much peanut butter. It was disgusting. I will never eat here again. I will never buy anything from here again smoothie king, for the Win.!!

Tried to give this place another chance, but the experience was just as bad as before. Both the Uptown and South End locations serve bowls with way more toppings than açaí, making them feel unbalanced and not worth the price. The employees are consistently rude—especially the blonde girl, which many other reviews mention. On top of that, the South End location has a strong mildew smell. It’s clear that none of these issues are being addressed, so I won’t be returning.

I’ve seen this place many times and finally went. I got the DJ Queen B and I was a little skeptical at first at the thought of eating peanut butter with fruit but I was pleasantly surprised, it actually added a nice bit of flavor. I usually go to tropical smoothie for my bowls but for $2 more I can get a bigger one from spoons. If you like smoothies I recommend trying this one.

Delicious bowls. Good quality. Definitely will have this as my go to spot in Charlotte whenever I visit again. So far my number one spot for an acai bowl.

Just paid $12 for a bowl that was half filled 🤦🏼‍♀️ Unfriendly staff that acts like you’re inconveniencing them.

The bowl is tasty, but you get more fruit and chocolate filling than açaí which sorta defeats the purpose of it being an açaí bowl and for $14 I’d definitely expect more

I’ve been going to spoons for years and recently their service and attention to detail has plummeted. On several occasions I have ordered on the app, when I arrive to pick up my bowel is not correct. I add things which I pay extra for and it’s never in my bowel. I’ve reached out to Laura and she has been nice and accommodating with adding extra reward points. However that’s pointless when I ordered again and the same thing keeps happening. The young kids they have working in there do not pay attention to the order at all. When you go in they don’t speak and act as if you’re bothering them and can’t keep their face out their phone. Definitely feel as if they need to get rid of the kids because they lack customer service which is typical these days with them! I hate that, because I love the bowels but will not continue to spend my money where I can’t trust my food is made as I ordered it.

They always do a great job here! If you order ahead in the spoons app, bowls are ready pretty quickly. They always pay attention to any add ons and are sure they’re included.