soto store

I had a lot of doubts about this store because of the bad reviews. But I placed an order and I can say that everything is super. The parcel arrived very quickly, despite the fact that I ordered to Norway. The quality is excellent. I am very pleased and will order more)

I do NOT agree with the bad reviews AT ALL! Soto Store rocks! I found exclusive Air Max 1’s here ordered and after ordering read the bad reviews so I got scared. Used the chat to get confirmation in regards to delivery and returns. Patrisya helped me who was EXTREMELY kind and polite. She made and kept her promise! I can recommend everyone that has doubts to order to use the chat function and settle your nerves! 10/10 would definitely recommend Soto and 10/10 would definitely order from them again!

I bought a pair of OFF-WHITE Nike Air Max 90’s in the desert ore colorway from their online store. After I bought it, I read the reviews for this store and I was very worried. I don’t know why thjs store gets such a bad reputation. The customer service person, named Maria, was very helpful and responded to my emails very quickly. There were no extra charges or anything else I did not originally pay for. The shoes shipped to the west coast of the United States in less than a week, and everything was smooth along the way. Five stars.

This place is absolutely ridiculous. Every staff member is rude and acts as if they're doing you a favor by even talking to you. On top of that, every item is ridiculously overpriced, likely to justify the staff's pretentious behavior.

I was wary about buying from this place online because of so many negative reviews! But I decided to email them expressing my concerns because of there bad reviews. I was responded to with a nice friendly person who give me confidence that there business is legit and I would receive my item and if not PayPal would cover me with a refund. So I took a leap of faith. They are in Berlin Germany and iam in Ireland. It was such a great deal I got on a Nike jumper. Cheaper then anywhere else so they have great prices. I was provided with tracking and was able to track my item the whole journey from Berlin to Ireland. It arrived two weeks later and iam extremely satisfied with this shop, there customer service, and they quality and price of there stock. I would HIGHLY recommend and to anyone seeing the negative feedback worrying, let this review ease your mind I assure you these guys are the real deal and I will most definitely be buying again from this place. 👍 10 out of 10

My order was cancelled on 10th Jan 2024 . I was told that they will return money in 2 days, now it is 25th January and I STILL do not have my money back. I wrote many e-mails to them and NO ONE IS WILLING TO HELP ME!!!!! the worst store i had ever contact with. I do not recommend anybody to choose this store.

I had the best time buying bearbricks and getting the best advice on everything with the kind managers working at Soto 🩷 back soon, for sure !!

Never order through this store. It’s impossible to get a refund. Each time they say the same thing that they sent a request for a refund, but in the end there is no point. It’s been 14 days, I never got a refund. Order #4065894

I had a lot of doubts about this store because of the bad reviews. But I placed an order and I can say that everything is super. The parcel arrived very quickly, despite the fact that I ordered to Norway. The quality is excellent. I am very pleased and will order more)

I do NOT agree with the bad reviews AT ALL! Soto Store rocks! I found exclusive Air Max 1’s here ordered and after ordering read the bad reviews so I got scared. Used the chat to get confirmation in regards to delivery and returns. Patrisya helped me who was EXTREMELY kind and polite. She made and kept her promise! I can recommend everyone that has doubts to order to use the chat function and settle your nerves! 10/10 would definitely recommend Soto and 10/10 would definitely order from them again!

I bought a pair of OFF-WHITE Nike Air Max 90’s in the desert ore colorway from their online store. After I bought it, I read the reviews for this store and I was very worried. I don’t know why thjs store gets such a bad reputation. The customer service person, named Maria, was very helpful and responded to my emails very quickly. There were no extra charges or anything else I did not originally pay for. The shoes shipped to the west coast of the United States in less than a week, and everything was smooth along the way. Five stars.

This place is absolutely ridiculous. Every staff member is rude and acts as if they're doing you a favor by even talking to you. On top of that, every item is ridiculously overpriced, likely to justify the staff's pretentious behavior.

I was wary about buying from this place online because of so many negative reviews! But I decided to email them expressing my concerns because of there bad reviews. I was responded to with a nice friendly person who give me confidence that there business is legit and I would receive my item and if not PayPal would cover me with a refund. So I took a leap of faith. They are in Berlin Germany and iam in Ireland. It was such a great deal I got on a Nike jumper. Cheaper then anywhere else so they have great prices. I was provided with tracking and was able to track my item the whole journey from Berlin to Ireland. It arrived two weeks later and iam extremely satisfied with this shop, there customer service, and they quality and price of there stock. I would HIGHLY recommend and to anyone seeing the negative feedback worrying, let this review ease your mind I assure you these guys are the real deal and I will most definitely be buying again from this place. 👍 10 out of 10

My order was cancelled on 10th Jan 2024 . I was told that they will return money in 2 days, now it is 25th January and I STILL do not have my money back. I wrote many e-mails to them and NO ONE IS WILLING TO HELP ME!!!!! the worst store i had ever contact with. I do not recommend anybody to choose this store.

I had the best time buying bearbricks and getting the best advice on everything with the kind managers working at Soto 🩷 back soon, for sure !!

Never order through this store. It’s impossible to get a refund. Each time they say the same thing that they sent a request for a refund, but in the end there is no point. It’s been 14 days, I never got a refund. Order #4065894

Don't buy online, these people are hopeless. Twice they have processed an order of mine only to get in touch a week later to say the item is out of stock, witha very minor discount code. Really disappointing, I'll be going elsewhere in the future.

Ordered something from here and then tried to return it. First they charged $70 Euros to ship and when I tried to return there was a "mix" up at customs and they sent it back. They then told me it had been too long and to try and sell the item on eBay. Won't order from here again.