Soho Boutique Hotel

Definitely not a four star hotel!! The best thing about this hotel was the location! ||The beds were hard. The spare pillows didn’t have covers and were very lumpy. There were no tea or coffee making facilities in the room which you would expect in a “four star” hotel. The minibar is just a fridge! ||The shower was great but didn’t like the fact you could be in the shower whilst seeing into the bedroom. What is it with these glass walls! 😂||There were many hand prints on the wall above the toilet which showed up clearly after a shower. Needed a good clean. ||We didn’t have breakfast at the hotel as it wasn’t included in our package. Lovely pastry shop next door though.

On arrival, hotel looks nice. Lobby with nice comfy chairs. Reception helpful. Given room 501 which was facing a road. Extremely noisy if you left window open. Air con did not work, room extremely warm. Very small room, 2 separate beds with bed linen that never fitted the bed. Lumpy pillows. 1 very small towel for each person, take your own if you're going to stay here. Room was quite dark due to decor. I know you only normally use your toom to sleep but there was no room to move around once you had a suitcase on the floor. Breakfast was cold meats/cheeses/pastries/small selection of fresh fruit/some cereal. The omeletteswere cold as were the sausages/beans.|| Hotel was on a busy street, easy access to hop on/off bus which was useful. Takes you to all main sites. Unfortunately, the river was flooded so we weren't able to go on a cruise.. some beautiful buildings around. ||** Advice - pay a bit more for comfy hotel **

Don't be put off by negative reviews. All staff were very polite and helpful especially Victoria Cleaner who gave fresh towels daily even though we did'nt request them and kept the room very clean during our stay and was always smiling.|Yes the rooms are a little dark but we found the decor quirky and some furniture was chipped in places but our beds were clean and had mattress protectors on both. Breakfast was okay more continental than hot but suited us.|We enjoyed our stay the hotel is a 2 min walk from all transport buses tram and metro that will take you to all attractions. A bonus for us was we are both 70 and Seniors travel on all transport free just carry passport for proof of age if asked to show otherwise just jump on at double doors not at driver door.|Robert Cornwell Lynne Sweeney

We stayed for 4 nights. Very nice and helpful staff. The breakfast is great with lots of choice. The hotel is clean. Relatively quiet if you are facing an inner courtyard.|The rooms are small but clean. |One remark - the wear and tear is beginning to show. The fridge in our room leaked all over my shoes. The shower also leaks. There are no mattress covers and the sheet is too small for the bed so it doesn’t stay in place.|If these problems hadn’t existed, I would have given it 5 stars. I gave it 4 because of the staff and the fact that it is well placed.

What is their criteria for allotment of rooms in A and B Wings, is a mystery! ||We were a group of 3 families. They allotted 2 rooms adjacent in the A Wing but the third room in B Wing! What’s the point of travelling together if we cannot stay adjacent to each other? After taking up the matter with my agent, I was told by him that we will get to change our room to A Wing! ||But the concerned staff, Christian was very rude and refused the change. There was a female receipt Jenny, who showed me a room and said it will be cleaned up and kept ready when I return. After I returned, she said room is not ready yet and we will have to wait! My wife was not feeling well so I had to call up my agent again. After he spoke, the room was magically ready for me and Jenny gave the key! Very strange rude behaviour for no reason. It’s for their attitude I have given average rating.||What’s so special about this hotel other than the location? Well the breakfast spread was good and the other staff there quite courteous and helpful.

The hotel is ok, the rooms are ok, the breakfast is ok. It's basically all ok. Nothing outstanding, it simply is a basic clean hotel. there were a lot of little things that made it a little odd, the fact the bed sheets don't fit the beds is really odd. The hot food at breakfast was always cold. |It is in a good position for sight seeing, so that's a bonus if you find yourself checking in here.

This is a very good hotel that is situated excellently for all of the toirist attractions with a lot of food and drink available close by.||The staff were excellent at all times and the bar was very reasonably priced. The breakfast each day was varied and well stocked, the quality was what you would expect.||The room was on the small side but still excellent. The "window" between the bathroom and bed was interesting meaning that you wouldn't want to be in a room with somebody you weren't very well acquainted with!

Worst experience I had ever in a hotel! We booked for 3 nights and had to leave after the first one. The room stank due to the bathroom not draining properly. WC and shower got clogged and the odour was awful. And the only solution they had was to pour a tap of water through the drain... Of course it did not help at all and the hotel did not even offered a room change when there was availability (we checked externally, and there were some rooms at the same prices or cheaper). Additionally, the hotel announces sound proof rooms and it is quite the oposite. You could hear everyone on the corridor, conversations of the next room and bear in mind the hotel area is full from pubs and night clubs/discos so expect noise up to really late at night! We finally had to book for another hotel for the remaining 2 days and leave. Then, when we asked for a refund or compensarion, they have not answered any call. We have been through booking and after two weeks and 15+ calls (calling everyday) the manager was never there apparently! "He is on vacation", "by next Monday he will be available" "no, not today Monday, by next Tuesday or Wednesday maybe he is here..." I know he was there and just decided not to take any responsibility at all, so unprofessional and dishonest. But the review rate speaks for itself... We have even initiated a complaint process with all the evidence we got documented. In summary, really really bad experience, not even a true 4 star hotel by far and the customer service is absent and eluding responsibility!

Definitely not a four star hotel!! The best thing about this hotel was the location! ||The beds were hard. The spare pillows didn’t have covers and were very lumpy. There were no tea or coffee making facilities in the room which you would expect in a “four star” hotel. The minibar is just a fridge! ||The shower was great but didn’t like the fact you could be in the shower whilst seeing into the bedroom. What is it with these glass walls! 😂||There were many hand prints on the wall above the toilet which showed up clearly after a shower. Needed a good clean. ||We didn’t have breakfast at the hotel as it wasn’t included in our package. Lovely pastry shop next door though.

On arrival, hotel looks nice. Lobby with nice comfy chairs. Reception helpful. Given room 501 which was facing a road. Extremely noisy if you left window open. Air con did not work, room extremely warm. Very small room, 2 separate beds with bed linen that never fitted the bed. Lumpy pillows. 1 very small towel for each person, take your own if you're going to stay here. Room was quite dark due to decor. I know you only normally use your toom to sleep but there was no room to move around once you had a suitcase on the floor. Breakfast was cold meats/cheeses/pastries/small selection of fresh fruit/some cereal. The omeletteswere cold as were the sausages/beans.|| Hotel was on a busy street, easy access to hop on/off bus which was useful. Takes you to all main sites. Unfortunately, the river was flooded so we weren't able to go on a cruise.. some beautiful buildings around. ||** Advice - pay a bit more for comfy hotel **

Don't be put off by negative reviews. All staff were very polite and helpful especially Victoria Cleaner who gave fresh towels daily even though we did'nt request them and kept the room very clean during our stay and was always smiling.|Yes the rooms are a little dark but we found the decor quirky and some furniture was chipped in places but our beds were clean and had mattress protectors on both. Breakfast was okay more continental than hot but suited us.|We enjoyed our stay the hotel is a 2 min walk from all transport buses tram and metro that will take you to all attractions. A bonus for us was we are both 70 and Seniors travel on all transport free just carry passport for proof of age if asked to show otherwise just jump on at double doors not at driver door.|Robert Cornwell Lynne Sweeney

We stayed for 4 nights. Very nice and helpful staff. The breakfast is great with lots of choice. The hotel is clean. Relatively quiet if you are facing an inner courtyard.|The rooms are small but clean. |One remark - the wear and tear is beginning to show. The fridge in our room leaked all over my shoes. The shower also leaks. There are no mattress covers and the sheet is too small for the bed so it doesn’t stay in place.|If these problems hadn’t existed, I would have given it 5 stars. I gave it 4 because of the staff and the fact that it is well placed.

What is their criteria for allotment of rooms in A and B Wings, is a mystery! ||We were a group of 3 families. They allotted 2 rooms adjacent in the A Wing but the third room in B Wing! What’s the point of travelling together if we cannot stay adjacent to each other? After taking up the matter with my agent, I was told by him that we will get to change our room to A Wing! ||But the concerned staff, Christian was very rude and refused the change. There was a female receipt Jenny, who showed me a room and said it will be cleaned up and kept ready when I return. After I returned, she said room is not ready yet and we will have to wait! My wife was not feeling well so I had to call up my agent again. After he spoke, the room was magically ready for me and Jenny gave the key! Very strange rude behaviour for no reason. It’s for their attitude I have given average rating.||What’s so special about this hotel other than the location? Well the breakfast spread was good and the other staff there quite courteous and helpful.

The hotel is ok, the rooms are ok, the breakfast is ok. It's basically all ok. Nothing outstanding, it simply is a basic clean hotel. there were a lot of little things that made it a little odd, the fact the bed sheets don't fit the beds is really odd. The hot food at breakfast was always cold. |It is in a good position for sight seeing, so that's a bonus if you find yourself checking in here.

This is a very good hotel that is situated excellently for all of the toirist attractions with a lot of food and drink available close by.||The staff were excellent at all times and the bar was very reasonably priced. The breakfast each day was varied and well stocked, the quality was what you would expect.||The room was on the small side but still excellent. The "window" between the bathroom and bed was interesting meaning that you wouldn't want to be in a room with somebody you weren't very well acquainted with!

Worst experience I had ever in a hotel! We booked for 3 nights and had to leave after the first one. The room stank due to the bathroom not draining properly. WC and shower got clogged and the odour was awful. And the only solution they had was to pour a tap of water through the drain... Of course it did not help at all and the hotel did not even offered a room change when there was availability (we checked externally, and there were some rooms at the same prices or cheaper). Additionally, the hotel announces sound proof rooms and it is quite the oposite. You could hear everyone on the corridor, conversations of the next room and bear in mind the hotel area is full from pubs and night clubs/discos so expect noise up to really late at night! We finally had to book for another hotel for the remaining 2 days and leave. Then, when we asked for a refund or compensarion, they have not answered any call. We have been through booking and after two weeks and 15+ calls (calling everyday) the manager was never there apparently! "He is on vacation", "by next Monday he will be available" "no, not today Monday, by next Tuesday or Wednesday maybe he is here..." I know he was there and just decided not to take any responsibility at all, so unprofessional and dishonest. But the review rate speaks for itself... We have even initiated a complaint process with all the evidence we got documented. In summary, really really bad experience, not even a true 4 star hotel by far and the customer service is absent and eluding responsibility!