Sign of the Times London

Consignment shop · Chelsea

1

Closed

Highlights

Sign of the Times is a trendy vintage shop specializing in women's high fashion, but prepare for some bumps in customer service along the way.

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5 Elystan St, London SW3 3NT, United Kingdom Get directions

Closed (Opens at 10:00 AM)

Verity Smith

Google
I received a gift purchased at sign off the times which was slightly damaged. Leslie at sign of the times has been great in helping to organize a repair at their cost (or offered a refund, no quibbles). Responses have been fast and communication has been friendly and considerate. Thank you Leslie!

Sophia Ibrahim

Google
John Lewis Concession I had the most incredible experience at the John Lewis concession, and I can’t wait to share it! This gem offers an exceptional selection of vintage preloved bags that are both timeless and unique. Each piece feels carefully curated, with a perfect blend of quality, style, and history. I found myself lost in the collection, from classic leather to one-of-a-kind designer pieces—there’s truly something for everyone. But what made my visit unforgettable was the customer service. The staff was not only knowledgeable but also genuinely passionate about the bags they sell. This particular salesperson, I believe named Norah took the time to help me find the perfect piece, offering thoughtful suggestions based on my preferences. It wasn’t just about making a sale—it was about creating a connection and ensuring I left with something I truly loved but also having the patience to handle my indecisiveness ❤️ I felt like I was in the hands of an expert who understood both the craftsmanship of vintage fashion and the importance of great service. Her honesty and kindness and passion was absolutely incredible and contagious. If you're a lover of bags or just appreciate outstanding customer care, this is the place to visit. Highly recommend

The Surgical Doctor

Google
I’m completely obsessed with finding one a kind pieces. My favourite place to do this is Sign of the Times because authenticity is my number one concern. Both the Givenchy jumpsuit and the Claudie Pierlot blazer seen here are SoTT. Thanks, SOTT!

Yasmin Chelsea

Google
I bought a Chanel bag from SOTT and after a handful of uses and a little over a year of having said Chanel bag, the Chanel hardware fell off. SOTT were less than helpful via email, agreed to pay to repair and went on to rescind said promise (classy) They also recommended to use The Handbag Clinic, a repair service that would void any remaining Chanel warranty, therefore causing my bag to be irreparable by Chanel in the future. (Handbag expects are they?!) They ignored my emails during a 6 month period and the email was only picked up when I forwarded the thread to the owner (shock) At this stage I have since paid for the repair myself as it wasn’t important enough to SOTT to reply to let alone repair. It is clear they do not deem customers important and once a sale has been made the customer is then discarded to the side. Do not shop with them if you want to know your handbag may be looked after have an issue in the future - save your money and shop another second hand retailer who will have both grace and decorum and critical thinking skills on how to handle customer service.

Marjam Taraki

Google
I sold my bags with Sign of the Times and it was a fantastic experience! Communication was smooth and friendly throughout. My items got sold super quick and everything was efficient. Highly recommend working with them and will be selling more items soon.

Aline

Google
This preloved shop has the most amazing collection of clothes and accessories that you would not believe are secondhand. Such high quality and an amazing shopping experience. Where else can you find such a large amount of clothes all different styles in the same place, and at the same time do your bit for the environment. Also a wonderful online experience. Thank you team Sign!

jessica jackson

Google
Sign of the Times is the best luxury consignment service I have had the pleasure to sell and buy from. I have now cancelled my signups with other companies as have experience and SOTT is by far the most favourable and fair in terms of pricing, staff are just so welcoming and friendly and very knowledgable whether you are looking for an on trend designer piece, classic designer piece or looking for something more unique and individual. The store itself is like a wonderful treasure trove of beautiful garments and accessories of the highest quality and so fun to just look around and soak in the relaxed ambiance with no sales pressure at all. Highly recommend to check out the beautiful pieces online and if you have the opportunity to go instore you will not be disappointed as an experience in itself. I don’t agree with any negative feedback as believe me I have years and vast experience with luxury consignment companies and SOTT are best by far. 100% recommend.

Lauren Slater

Google
THEY WILL STEAL YOUR ITEMS AND NOT RETURN THEM. They have had my two bags for months now (since early November 2024). We have been trying to get them back after not wanting to sell them as they offered a terrible price. After weeks of chasing we where told to go in and collect and they are not there. They have stolen over £5,000 worth of bags.

Verity Smith

Google
I received a gift purchased at sign off the times which was slightly damaged. Leslie at sign of the times has been great in helping to organize a repair at their cost (or offered a refund, no quibbles). Responses have been fast and communication has been friendly and considerate. Thank you Leslie!

Sophia Ibrahim

Google
John Lewis Concession I had the most incredible experience at the John Lewis concession, and I can’t wait to share it! This gem offers an exceptional selection of vintage preloved bags that are both timeless and unique. Each piece feels carefully curated, with a perfect blend of quality, style, and history. I found myself lost in the collection, from classic leather to one-of-a-kind designer pieces—there’s truly something for everyone. But what made my visit unforgettable was the customer service. The staff was not only knowledgeable but also genuinely passionate about the bags they sell. This particular salesperson, I believe named Norah took the time to help me find the perfect piece, offering thoughtful suggestions based on my preferences. It wasn’t just about making a sale—it was about creating a connection and ensuring I left with something I truly loved but also having the patience to handle my indecisiveness ❤️ I felt like I was in the hands of an expert who understood both the craftsmanship of vintage fashion and the importance of great service. Her honesty and kindness and passion was absolutely incredible and contagious. If you're a lover of bags or just appreciate outstanding customer care, this is the place to visit. Highly recommend

The Surgical Doctor

Google
I’m completely obsessed with finding one a kind pieces. My favourite place to do this is Sign of the Times because authenticity is my number one concern. Both the Givenchy jumpsuit and the Claudie Pierlot blazer seen here are SoTT. Thanks, SOTT!

Yasmin Chelsea

Google
I bought a Chanel bag from SOTT and after a handful of uses and a little over a year of having said Chanel bag, the Chanel hardware fell off. SOTT were less than helpful via email, agreed to pay to repair and went on to rescind said promise (classy) They also recommended to use The Handbag Clinic, a repair service that would void any remaining Chanel warranty, therefore causing my bag to be irreparable by Chanel in the future. (Handbag expects are they?!) They ignored my emails during a 6 month period and the email was only picked up when I forwarded the thread to the owner (shock) At this stage I have since paid for the repair myself as it wasn’t important enough to SOTT to reply to let alone repair. It is clear they do not deem customers important and once a sale has been made the customer is then discarded to the side. Do not shop with them if you want to know your handbag may be looked after have an issue in the future - save your money and shop another second hand retailer who will have both grace and decorum and critical thinking skills on how to handle customer service.

Marjam Taraki

Google
I sold my bags with Sign of the Times and it was a fantastic experience! Communication was smooth and friendly throughout. My items got sold super quick and everything was efficient. Highly recommend working with them and will be selling more items soon.

Aline

Google
This preloved shop has the most amazing collection of clothes and accessories that you would not believe are secondhand. Such high quality and an amazing shopping experience. Where else can you find such a large amount of clothes all different styles in the same place, and at the same time do your bit for the environment. Also a wonderful online experience. Thank you team Sign!

jessica jackson

Google
Sign of the Times is the best luxury consignment service I have had the pleasure to sell and buy from. I have now cancelled my signups with other companies as have experience and SOTT is by far the most favourable and fair in terms of pricing, staff are just so welcoming and friendly and very knowledgable whether you are looking for an on trend designer piece, classic designer piece or looking for something more unique and individual. The store itself is like a wonderful treasure trove of beautiful garments and accessories of the highest quality and so fun to just look around and soak in the relaxed ambiance with no sales pressure at all. Highly recommend to check out the beautiful pieces online and if you have the opportunity to go instore you will not be disappointed as an experience in itself. I don’t agree with any negative feedback as believe me I have years and vast experience with luxury consignment companies and SOTT are best by far. 100% recommend.

Lauren Slater

Google
THEY WILL STEAL YOUR ITEMS AND NOT RETURN THEM. They have had my two bags for months now (since early November 2024). We have been trying to get them back after not wanting to sell them as they offered a terrible price. After weeks of chasing we where told to go in and collect and they are not there. They have stolen over £5,000 worth of bags.

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