Shibuya Station

Transit station · Shibuya

Shibuya Station

Transit station · Shibuya

1

Shibuya, Tokyo, Japan

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Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null
Shibuya Station by null

Highlights

Shibuya Station is a bustling hub at the heart of Tokyo, where you can dive into a whirlwind of fashion, food, and the iconic Shibuya Crossing, all while marveling at the organized chaos around you.  

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Shibuya, Tokyo, Japan Get directions

jreast.co.jp

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Shibuya, Tokyo, Japan Get directions

+81 3 5458 5143
jreast.co.jp

Features

restroom
wheelchair accessible entrance
wheelchair accessible restroom

Last updated

Jul 5, 2025

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@afar

"See the Shibuya Crossing from Above Take the train to Shibuya Station and exit at Hachiko. Look up to find that old familiar Starbuck's sign. Grab another cup of green tea and head to the second floor to observe the organized chaos of pedestrians crossing from all directions from above. By esme travels"

The Perfect Day in Tokyo
View Postcard for Shibuya Station

Bert Bar

Google
Dole Bananas Vending Machine ! Yes, this is correct. I had never in my life seen a Bananas vending machine. The concept is very unique and convenient, because if you are in a rush, is quite easy grab a fresh banana. The creativity and business opportunities have no limit in Japan !

Tanzim Khan

Google
Many other Tokyo subway lines converge here, but I took the Ginza Line from Kyobashi. Major attractions within a 10-15 minute walk from the station include Shibuya Scramble Crossing, Hikarie Shibuya, Shibuya Sky, and the Hachiko Memorial Statue. You can also reach Meiji Shrine from here by bus or taxi.

Emma Palomino

Google
Probably one of the most modern and biggest station after shinjuku .This place is huge and a true labyrinth .the worst nightmare for any unseason tourist .DIRTY BATHROOMS. Some of the stuff is very unclear and poorly indicated . If you are looking to exit yoy may have to go up to the next level . Dont fall for all the grossly overpriced tourist shops inside , plenty of better one outside in shibuya . This station is very modern with giant ad screen generating massive heat and while its great during winter its miserable during soring summer . Part of the station are very clean part of it very dirty and in dear need of tlc . The huge benefit of this station is its connected to small stores restaurents and big department store .easy access from the streets multiple entrances. Some of the lockers get full quick you will have to walk to a further different exit to find empty ones

Rabin Neupane

Google
One of the busiest stations and pedestrians walk in Japan and may be world.

Desi Daily

Google
So many people even they're locals or tourist. But don't worry you'll get lost. All the sign are informative. Many people are heading to Hachiko statue or Shibuya crossing. If you're get out in the wrong gate, you have to go around the side of the station to get there. But walking here are so comfortable and I enjoyed my walk

Fion. L.

Google
A train station where I have encountered poor service. There were no clear signs telling people where the train was going. When we asked the platform staff there for directions, he ignored us, turned his head elsewhere, didn't look at us and didn't respond. His behavior is absolutely rude! To the staff of Japanese tourist resorts, please improve your English. Working in tourist resorts without knowing even the basic international language (English), coupled with such rude behavior, is really an embarrassment to your country! 😡😡

Helen HL Leung

Google
This is one of the busiest stations in Tokyo, over 10 train and subway lines here in this station. You have to read the sign and maps very carefully to find your way.

Gabe Agnew

Google
Nice station, but it is huge, you will likely get lost. There are lots of shops and food here, as well as a lot of cool things around the station.

Alvin A.

Yelp
Located in Shibuya City of Metro Tokyo. You'll find that this station is going through renovations and construction so it may look unsafe walking through all these unfinished walls and incomplete ceilings. There are also stairs and escalators from other exits throughout Shibuya Station. Lots of shops and eateries all throughout the train station, security and ATM's all around. With the world famous Shibuya Crossing just right outside of the station. I've only used the JY Line to and from other parts of Tokyo. Other travelers have access to both NRT & HND Airports. Personally, I'd have a hard time using stairs or escalators with luggages. You'll feel really safe here with many CCTV and generally Japan is a very safe country. But always be smart and travel safe.

Cathy C.

Yelp
Yelp Review 2024 #10: This is one of the busiest stations if not the busiest in Tokyo. Chaos, madness, mayhem, disarray, and all the other words you can think of. Tourists trying to find their way out to get to a restaurant or hotel or connecting station, locals trying to get home/ to work, and vloggers/ influencers documenting the madness that is Shibuya Station. The trains are super packed during rush hour. Don't expect to hop on the first train. Expect to take 3 trains after. Everyone is on top of each other. Forget personal space. Station employees pushing people in. On normal hours, it's still busy but you'll be able to catch the train/ subway on the first try. But I wouldn't recommend staying at a hotel in this area. It will be a nightmare trying to hop in a train with luggage - unless you want to ship your luggage to your destination in Japan ahead of time. I can't even tell you if they have shops and restaurants at this station. I was overwhelmed by the mob of people. But I do know you'll see a mural of Hachiko and a Hachiko statue outside the station. Before coming here, ask yourself: do you really have to?

Kelly W.

Yelp
Saw this dude with white hair and a blank bandage over his eyes. He started fighting some random monsters which was quite interesting.. I kept an eye out for him and saw another dude with black long hair wearing a black yukata robe. He had stitches over his head.. Looked like some kind of reunion between them.

Pickle S.

Yelp
the ways in which you talk to me "suguru" have me wishing i were gone "satoru" The station itself is a pretty nice place, not too overcrowded. Obviously its very well managed and it is clean and tidy. I don't appreciate it when this really weird volcano man just shows up and starts committing arson to everyone. I literally saw a schoolgirl get obliterated by a ton of fire. That and also they need to stop letting hot men into the station. Because I watched 3 men die. That was really traumatic to me and i was sitting there on the platform crying my eyes out and there was a dead blonde guy and there was some pink haired kid shouting nanami or naruto i dont know bro. It left me kind of traumatised. Some blue hair guy was touching him up idk what that was about. reminded me of naruto vs sasuke. Then some guy was showing his brain to proove a point that he had a real big smarty pans brain (i think). I just remember a white hair guy crying and kneeling on the floor infront o him crying (lowkey kinky). Then he got sucked into a huge cube thingy, idk it looked kinda hot. Overall, cool place, had a good time.

Herman Y.

Yelp
This station is currently having construction done. But it is still a busy station as it is also next to the famous Shibuya crossing and shopping street. I think once the construction is done it will look even better.

Wendy L.

Yelp
This is a very busy station but you'll hit up a lot of tourist traps -- I mean, spots -- as soon as you get off the station and head toward the Hachikō exit. Once out, you'll immediately see large buildings surrounding the Shibuya Scramble Crossing to your right. And to your left, you'll see the green Hello Kitty Bus. And directly in front of that, you'll see the famous Hachikō statue. All 3 within steps of each other. Once you're out and about Shibuya, the next station over is Ebisu so there's definitely a lot of foot traffic in this area. When you're at the stop light ready to cross the Shibuya Scramble Crossing, directly ahead you'll see the Starbucks. If you head toward the street on the right of the Starbucks, there are a bunch of places to shop at here; whereas, if you head toward the street on the left of the Starbucks, there are more dining places. Wherever you go, Shibuya station has a lot to offer with the price of crowds and tourists.

Alice Q.

Yelp
HECTIC. CRAZY. CROWDED. Not an introverted-friendly place if you're interested in coming here. I did follow Bruce's advice and ended up following a 5 10 minute walk to the Hachiko Statue, and finally managed to get a turn because it is hoarded with hundreds of other tourists and all!! I saw a documentary years ago about Shibuya being so crowded, but it was stressful finding my pen pal and also the right place to be. It is literally a sea of human! Thank goodness there are some English signs, as well as the Japanese ones. The police and customer service was incredibly accommodating to me. But hey? Shinjuku is a BIIGGG city to get lost in. Do not make for sure plans here, because there is so much to see.

Abraham B.

Yelp
More like shi"BOOOOO!!!"ya station wirh the highly overated train tracks and VERY unpro feasonal staff. I was rudely ordered "no eating here" by some auhtoriratian power TRIPpping security facism, ---- Well excuse me!!! mazi germany So I had no choices but pack up my picnic blanket that was REALLY HARD to spread out in a first place with all the people waltzing around main entrance all the time. Thanks for nothinf! 5 stars

Bruce K.

Yelp
Follow the signs to the Hachiko exit and visit with the famous dog! This is a very busy station and very crowded, especially during the rush hours. So be aware and try to stay out of the way of the commuters who know what they're doing. There are plenty of ticket vending machines and all have buttons for English. And all of the signage is also in English. So yes, my fellow tourist, you'll do just fine.

Elena N.

Yelp
JR SHIBUYA STATION Shibuya station was our home base station since it was close to our hotel. Shibuya is a great area to stay in as it has a lot going on: shopping, the scramble, and it's actually an easy walk to neighboring areas such as Harajuku. The station itself is off the Yamanote line, so easy to get to the main areas in Tokyo without transferring. Make sure to check out the Hachiko statue at the station. The story of this dog is so sad and endearing.

Alex K.

Yelp
If you've ever seen any pictures of Tokyo, most likely you've seen glimpses of Shibuya. Shibuya is often referred as the Times Square of Tokyo; it's a hub for food, fashion, businesses and many recreational facilities. JR Shibuya Station is probably the most used and famous station to get people to this city. Be aware that the station is pretty large and has many exits, so it can be confusing to get around at times. if you want to see the Scramble Crossing or the Hachiko statue, go out of Hachiko exit. If you're looking for the Hikarie building, go out of the East exit. If you're not quite sure where to go, feel free to ask an employee in the station. I've heard that they are improving English fluency for major stations in Tokyo.

Koichi S.

Yelp
One of the most busiest station in Tokyo, and also very confused structure whole train station buildings. If you miss your route in Shibuya station, please don't mind. Even though Japanese people who not familiar with Shibuya area, they also could not reach their destination directory. One more bad news, now Shibuya station is under re-construction works, sometimes exit or stair location will be changed due to construction schedule, so you don't need surprise if station building disappeared your next visit. Construction works will be going on through 2025, after Tokyo Olympic games in 2020! Please enjoy your stay in Shibuya station, what you see today can't see tomorrow.

Ron M.

Yelp
Crazy big and busy so it's easy to get disoriented. However the staff and officers are friendly and know enough English to get you pointed in the right direction so don't be afraid to ask.

Katrina W.

Yelp
Love ya, Shibuya. Not in the least because you introduced me to the world of intuitive vending machines. A vending machine that guesses what I want based on its assumption of my gender and emotional expression? WHAT. JR upstairs, subway around the corner and downstairs. Between the lines, it's super easy to get distracted by the shiny lights and stores of Shibuya crossing. If I'm not in a hurry like everyone else around me, I might give in. If not, I'll keep following signs until I make it to a platform. You're my favorite hub, a huge fast-moving bear of a hub that connects me with everywhere I want to be. I love watching ladies clicking confidently down your stairs on high heels, schlepping shopping treasures, waving friends goodbye after some dinner and drinks. I love seeing immaculate and diverse fashions on all ages and genders. You're where we saw our first real-life Sweet Lolita. All delirious from jet-lag, my friend nearly lost composure, and I felt like I'd come home. You're fun and frantic and fascinating all hours of the day, except midnight - 5am, when the bars are still open, but sadly, you're closed.

Terrance Y.

Yelp
Shibuya Station is the gateway to many interesting sights, shopping and eating places, it is quite a busy station and the area is also known for one of the most busiest streets too. From this station you can visit the Hachiko statue (Hachiko exit), Center Gai which is a fashion trendy area with a lot of fashion stores and boutiques, Spain Slope (supeinzaka) a small road that looks Spanish with a lot of boutiques and cafés, Koenig Dori (Park Street) which leads to Yoyogi Park, there's Tokyu and Seibu Department Stores, Shibuya Mark City which is attached to the train station with a lot of stores and restaurants, and Love Hotel Hill where there are a lot of Love Hotels. Right now there is a lot of construction going on as a large building is being constructed so the many confusing gates are soon to be even worse. I would think if you are going to meet someone probally your best bet is the Hachiko statue since the Hachiko exit is the most easiest to remember and look for. At any given time in the evenings and weekends there seems to always have some people playing music just outside of the station mostly near the Hachiko statue. It is a great station to come through to experience many sights.

Michael M.

Yelp
If you've ever read the story of Hachiko and / or seen either film based on his life (there's a Japanese original and an English language remake with Richard Gere, both are quite good) then visiting Shibuya Station and the bronze statue dedicated to him are an absolute must if you are ever in Tokyo. I spent eleven days in Hiroshima - Kyoto - Tokyo while attending my best friend's wedding and I can honestly say that other than the wedding itself, this was the thing I was looking forward to more than anything. More than Mount Fuji, more than the majestic Kamigamo Shrine in Kyoto, more than Miyajima. Seriously. And I was not disappointed. The station itself is crazy and the crossing outside is, of course, one of the coolest things to see in Tokyo. But for me, it was all about Hachiko. I'm not going to go into rambling detail about his remarkable story (you can look it up for yourself) but if you're an animal lover, his is one of the most incredible and touching tales you will ever hear. On the subway ride over I think I must have been beaming the entire time and when I finally got there, I promptly burst into tears and was only able to contain myself long enough to take a couple of photos. I was blubbering the whole time, so I am a complete suck .But it was almost a biblical experience for me. Really. So yeah, just go, take your picture and pay tribute to one of the most wonderful, loyal companions a man could ever hope for. And maybe make sure you have some tissue in your pockets. P.S. Very cool story: on the way there I was chatting with my friends on the train about how excited I was to see Hachiko when an older Japanese lady sitting right next to me overhears us and comments to me (in perfect English) that her uncle had been a regular commuter at Shibuya Station in the late 1920s / early 30s and had in fact met the real Hachiko on many occasions. Unbelievable!

Kim N.

Yelp
Every bit as crazy and congested as expected. Just finding the right entrance to get into the right line is nuts. You pop out to tons of folks at the scramble crossing and just watching the mass humanity is interesting. After visiting the Tokyu Food show and the local mall it was time to push off into the sea of people and head back to the hotel

Roger A.

Yelp
Super busy! When I went, they were also doing construction. But this is where you can get out and see the Shibuya Crossing. Just left of that exit is the Hachiko statue too! Across the street is all the shopping stores too. Not all JR lines pass through here, including Shinkansen. But it is part of the Yamanote line, which is the circle in Tokyo.

Kenson K.

Yelp
Not as crazy as Shinjuku or Tokyo central station. But once outside you'll be hit by the crowds. The hachiko statue is here and is a famous and popular meeting spot, so it can be crowded. Also the Shibuya crossing is here (that famous intersection that has like 15 crosswalks at 1 intersection). This is also a shopping hub with tons of department stores outside.

Cindy L.

Yelp
My husband and I got the JR rail pass 3 months before going to Japan so we didn't have to pay much extra to get anywhere on the bullet trains. The smaller trains, we didn't pay much. This place is easy access if you have your JR rail pass. Also, if you forgot something, want to shop, want to grab a bite to eat, needed to get a gift for someone, there's shops here left and right for all those reasons. Very cool and all of the desserts made me really want to stop in and get them all! Though I will say I don't like being shoved in the trains like sardines and having complete strangers fall asleep on my shoulder, while standing up.

れい F.

Yelp
This is called Yamanote line and it runs in a circle. (So you can arrive the station even if you miss to take off the train; just keep riding. lol) This station has many ticket gates, so be careful when you meet up with someone at a ticket gate. Maybe it's better to change the meeting place. Though many people use this station, the platform is small and it's tiring moving from one end to the other.

D'Arcy L.

Yelp
The Times Square station of Tokyo is an understatement for Shibuya. This is one of the busiest areas of the city and the train station serves as a gateway to Shibuya and other points outward. As per other Tokyo train stations it's a organized calamity. Many men in dark business suits are herding through the turnstiles at a rapid pace and people are buying train tickets at the various machines in rapid fire but all in a very civilized manner. You have to love Japan for this. Outside of the train station you need to check out Shibuya scramble and also the local landmark Hachicko statue. These are the two most important stops outside the train station. It's a busy place. Come get a vibe for how dense this city truly is!

Michael O.

Yelp
This is a massive station and it is a maze to go through. Luckily, the varied metro lines are marked visibly. The tough part is not getting on a train, but finding the right exit to get to the right place in Shibuya.

Grace C.

Yelp
This station is undergoing some major construction, which made it hard to navigate where you should go after you leave the station and going to the station to find the right line. The construction is also brutal for visitors lugging around 2 full-size pieces of luggage, especially in the rain (true story). The maps at the station were confusing so we relied so much more on Google Maps instead. Still, it is at the heart of Shibuya and close to many places you would want to visit, tourist or not. Hope that the station is completely done when I make a return visit to Tokyo (which I hope is soon!).

Lance H.

Yelp
Confusing station... It's a big station so it gets crazy. If you're here for the NEX (narita express) back to Narita Airport, make sure you get tickets/reserved or non-reserved seat. The JR pass does not include travel on the NEX back to Narita Airport. They do check your tickets during your ride, so don't try and sneak on because you WILL get caught on the narita express if you are without tickets! Make sure you check your routes twice because the trains go opposite way and you can easily end up going the wrong direction! Hot tip** make sure to purchase a day pass if you plan to use the trains more than 3-4x a day. It's significantly cheaper and you can save a bit of time by not having to utilize the ticket machines and then waiting in that line.

Sophie L.

Yelp
This is one of the busiest stations in Tokyo. The construction around the JR station is also causing a huge nightmare for folks in the area. They really should consider expanding the station. There are two main platform areas where multiple trains stop. The Yamanote line has its own dedicated set of tracks and all the other trains, such as the NEX share the other set. The layout is also super confusing. If you wan to make it from one platform to another, you're going to have took plow the signs diligently. Most of the train empties at Shibuya, so you should be able to squeeze into the car. If you're one of the people to get off at Shibuya, be prepared to walk in an ocean of people queuing to get out of the gates. The Hachiko main exit only has 2 gates for people to exit and 3 to enter. They absolutely need to add gates! If you're willing to walk a little further, there is another set of gates at the Hachiko exit. Once you get to the bottom of the stairs, swing a 180 and you'll see the gates a little ways down. A lot of tourists catch the NEX at Shibuya station. PRO TIP: Buy your NEX tickets in advance. The last thing you want to do while rushing to the airport is wait in line to buy a ticket. The lines can take up to 30 minutes. Mind you, the NEX comes every 30 minutes. Another PRO TIP for tourists. If you really want to see a bazar sight, head to the Yamanote platform around 9AM. You'll see a sea of salary men and women on their way to work. The station and platform are crowded, but it is dead silent. No one is taking. You can hear a pin drop. It's the most eerie thing to see people wearing the same suits and not speaking a word. It's like a zombie apocalypse. If you want to take this one step further, get on the train for 1-2 stops. You'll experience the sardine experience and still not hear a word murmured from these people. Head toward Ebisu and grab some food there. There are so many more restaurants in Ebisu. They aren't geared toward tourist, so you won't be overcharged. The food is also amazing in Ebisu.

Joe T.

Yelp
A cool station that exemplifies Japan. Also, it is way better to experience first hand than in a movie. It is a big station that is sort of easy to navigate. From the walkway over to the mall next door you observe the Shibuya scramble from a distance. There are a lot places nearby to stay, shop, and eat. It is one of must do sights in Japan.

Haruka S.

Yelp
Shibuya Station is really, really famous for being very busy. It is not for the faint of heart! With around 2.4 milion people commuting on an average weekday, this station is always packed with commuters going to and from work. It's near the famous Shibuya district of Tokyo, which has a wide variety of technology based stores and services. It's a tourist destination but certainly a crowded one! You can really see the people flow into Shibuya, one of the main arteries of Tokyo. It has all the facilities you would expect of a station in Japan, there are shopping malls and restaurants lining the walkways and if you don't mind walking it is near Yoyogi Park, which is a great place to visit once you're done with the hustle and bustle of every day Japanese commuter life.

Kota N.

Yelp
This is one of the biggest cities in Japan. So it assures you that you can buy anything or do anything. The major line of this station is Yamanote line. On the platform you can eat foods, which means that when you wait for the trains, you can eat them. As this is a large station, there is a problem which is inevitable. You will lose your ways!! This is really inevitable. The exit is named after the famous objects or famous streets. But those who first come here can lose your ways!! So you should be prepared to lose them (´・・`) There are no exceptions about this. There is something I had to say, it is that this station is not clean because of those who throw up at night. But that is one feature of this station....

kim t.

Yelp
Shibuya station is probably one of the busiest train station in the world. It's also the place that will take you to see Hachiko, the most famous dog in Japan and maybe the world! I recommend avoiding rush around 7-9am and 3-5pm for claustrophobics because trains can get really packed!!

Daniel R.

Yelp
Great central location for Tokyo and also home to the famous Hachiko Statue. (If you're not familiar - there's a movie called "Hatchi" about a loyal dog who always waited for his owner at this station, til one day the owner didn't return because he died.) Anyway - we stayed at nearby Granbell Hotel Shibuya (super awesome boutique hotel a block away, a MUST to stay at in Shibuya) and I realized I had left my UNIQLO shopping back on the train on an overhead shelf in one of the cars. I only realized this as I got off the train and the car had been long gone. My Japanese speaking skills are not that great and I can only get as far as to order a meal or get through the airport - but the helpful JR Shibuya staff were able to locate my bag for me in less than 15 minutes (CRAZY RIDICULOUS!) I honestly don't understand how they did it but it was amazing. The Green Line (Yamanote Line) runs in a circle through this station and connects you to other central Tokyo locations such as Harajuku, Ebisu, etc., and the Narita Express also stops and leaves from this station. It's a little troublesome to find an elevator, but I think that's just how Japan is.