上海新天地朗廷酒店

We spent 8 nights at this hotel and it was absolute perfection in every possible sense of the word. ||The location is in Xintandi surrounded by shops, bars and restaurants and the subway (line 1 and line 14) is practically next door. ||Our room was a superior room on the 11th floor and we were able to check in early at 11:30am. The room was a great size and had everything we needed for our stay, the shower was incredible, as was the view and the bed was one of the comfiest I’ve ever slept in. ||We used the pool once, it’s really high spec and even plays music underwater. We didn’t use the restaurants or room service so can’t comment on that.||I’ve read a few reviews saying rooms are dated and completely disagree. Yes the fittings aren’t brand new, but everything is in excellent condition and clearly very well looked after.

My partner and I had a brief stay in Shanghai, in anticipation of our train trip to Lhasa. While we were there, we had the luxury of staying at the Langham Xintiandi. Our stay, while short, was fantastic. My Mandarin is below basic, at best, and the front desk shifted flawlessly into English. We arrived too early to check in, but we were able to leave our luggage at the hotel while we explored the city for a bit. When we did check in, our room was wonderfully appointed with a city view. The bed was super comfortable with firm mattress and fluffy pillows. The room felt spacious, particularly with a large bathroom, complete with standing shower that was large enough to contain a soaking tub. Counter space by the sink was ample. Staff was always polite and friendly. The concierge was able to help handle some items we needed delivered prior to our stay and recommended a fantastic restaurant to us for dinner. The lounge downstairs was comfortable whenever we had to wait there. And the front desk also was able to let us take a shower after we checked out but before we boarded our 2 day train to Lhasa. Special thanks to Fernando, at the front desk when we checked in, helping us navigate setting up our WeChat accounts, on and off the hotel WiFi, and recommendations for local restaurants for lunch.

The hotel has a beautiful decor throughout. It is located right across from Xintiandi & right next to several very good malls with great food outlets & shops. Mr Johnny, Mr Stephen, Mr Andy give us excellent service & welcome us so graciously during our 10 day stay. Mr. Hardy & Mr James & Ms Tina & all the staffs at the Langham Club lounge are so hardworking & welcoming. Chef Lucky at the Club is so gracious & nice & prepares delicious food for us each evening. We really feel at home here at the hotel. We will stay here for sure if we come to Shanghai in the future.

Amazing Service from the front door we arrive. Andy always being so helpful with our luggage. Shirley ,Judy and Tina from club always make our stay very comfortable. Chef Rose makes a good Omelet they are friendly. Room is spacious. Very accessible location.

The Langham Shanghai has the perfect location, easily accessible to all the usual tourist spots with a great variety of restaurants in the area. Service is fantastic as well. Rooms are spacious and clean, however slightly dated (TVs do not have a Bluetooth/casting function nor have Netflix installed and channels offered are mostly local channels).

Super convenient location right in the heart of Xintiandi. Front desk was kind enough to upgrade us to a bigger conrner room so that we would be more comfortable as we needed an extra bed. Special thanks to concierge Seven who helped us book our transport to the airport. He contacted me to make sure everything was ok, even though he was on leave that day. Amazing service, we will definitely come back to stay again.

The Langham Hotel in Shanghai has the advantage of a convenient location, situated close to the popular Xintiandi shopping district. This proximity offers guests easy access to a variety of shopping, dining, and entertainment options, which is a definite plus for visitors looking to explore the heart of the city. However, the hotel’s ambiance upon arrival is a bit underwhelming. The lobby is somewhat dimly lit and smaller than expected, lacking the grandeur one might anticipate from a luxury hotel. This initial impression could benefit from a brighter, more welcoming design to set the tone for a five-star experience. The room itself offers an adequate view, though it may not be particularly memorable compared to other high-rise hotels in Shanghai. One concerning aspect of the room, however, is the bathroom floor, which can be surprisingly slippery, potentially posing a hazard to guests. Improving the floor’s grip or providing additional bath mats could enhance safety and comfort in the bathroom. Dining in the lobby lounge could also use some refinement. The food quality is average; for instance, the burger we ordered took almost 30 minutes to arrive, and the patty was quite bland, lacking the seasoning that would elevate it to a satisfying meal. Given the hotel’s reputation, there’s room for improvement in both the promptness and quality of the dining experience in the lounge area.

The Club Lounge was prefect and atmosphere of Christmas in Hotel is very fantastic to me and my Children. I also very enjoy the afternoon tea buffet food such as sandwiches, cream tart and scone with orange jam. At last, thank the service staff James, Alice and Tina. They give us wonderful services experience.