Sankara Nairobi, Autograph Collection

Gorgeous gorgeous restaurant! The local art on the wall adds to the ambience. The quality of food is exemplary! The place is suitable for all manner of meetings, whether it's the quiet and chill solo, the business meetup, the hot date or group of girlfriends out for a great time. There's something for everyone. They also have the best pastries this side of the Sahara!

The staff are the hotels best asset, the beds are fresh and clean and the housekeeping are very attentive. The bedroom furniture it tired and aging and carpet not so clean..but that's more to with age than dirt. Otherwise you will enjoy a good quiet night sleep. The shower and towels are perfect..the bathroom roomy. Windows in room do not open...which is a pity. There are USB and uk and eu sockets which is good. Storage for suits etc is limited...wardrobe is a bit small. ||The food offerings on menu are reasonably good but very pricey ( minimum 20 euro for burger and beer?). The breakfast is hit and miss. I'm not into the cheese and meats thing..but they didn't look great anyway. Most of the hot food offerings in large copper bays is cold or lukewarm. But you can order fresh cooked egg options and there are other offerings like roti and Asian food at breakfast too. There are plenty of good coffee options and a good fruit and yogurt selection. A small outdoor terrace is available for outdoor dining which is pleasant enough for a city hotel rather lacking in any outdoor space at all. There is a small pool..think pond..on the roof with an outdoor terrace but no real views. A small gym has a range of equipment but frankly the ceiling is a bit low. But it's ok for a short work out. ||For Vips, there is a decent enough lounge on the 7th floor, it's ok for quite moment during the day. And you can grab a free coffee or mineral...they offer a small buffet and cocktail which is frankly a a bit of a rip off with a meagre two hour offering between five and seven.... The food often feels and tastes like second rate and is often cold or gone before u can blink. You are far better off eating out that forking up to 80USD daily for this unimpressive offering ..access is free with more expensive rooms..so you pay one way or the other.||As I said the staff are lovely..but I don't know what account system they use at reception but they are painfully slow..so be warned.||The hotel is well located close to sarit mall which has lots of shops and diners and a few bars also. You can walk...do..get the fresh air.||Sankara is decent but it's a typical ageing bonvoy hotel and way too expensive for what they think they are. It's more 4 star than five star and there are some better options in Nairobi these days.||I think I said it already..but at least you will be assured of a good night sleep when it's not too busy.

Excellent service by Joan Mwavala, ensuring that our team's stay was comfortable and memorable!||Joan followed up immediately after check -in to check if our rooms were well prepared, had all amenities as well as if we needed anything during our stay. This was a good demonstration of customer care and excellent guest services!

I always enjoy staying at the Sankara. The staff—from the front desk to the restaurants, housekeeping and the gym—are always incredibly warm, welcoming and helpful. The location is ideal with so many restaurant and shopping options. The rooms are always very comfortable. A huge thank you to the Sankara for continually offering me such top notch, high quality service.

I stayed at this hotel for a work trip and had a great experience! I felt very safe and the staff was friendly, especially Phillip who works at the front desk, and Pauline who works in the dining area. I kept bumping into another staff during breakfast but I forgot to jot down her name. She was wonderful too! I also enjoyed the little animal figurine they would leave every night during turn-off service, along with a "fun fact" card about the animal. It was different each night and a great surprise! I only had breakfast here and it was delicious. So many great drinks, fruits, bread, and hot food options. They had a pool, bar, and gym on the top floor. The gym had lots of equipment for you to use.

This place is easily a 5 of 5 for me. The staff is amazing. Faith, Joan, Winfrey, and Lydia makes this place feel like home. The food and service is wonderful. A top tier place for a meal. Lastly, the location of the Sankara can’t be bet. It’s close to everything you need.

The most hospitable staff EVER! Everyone was very kind and attentive. Specifically, Solomon and Juliette were two that I interacted with, they made sure that my post cards were sent out as I did have any stamps and none were available on Sunday. I left some money and the cards, the very next day they emailed a receipt of the stamps purchased and sent them for me. The staff really goes above and beyond for their guests. My room was lovely and they do a nice turndown service in the evening. I’d definitely stay here again!

This is a great property with clean and spacious rooms and excellent service from all staff. I always feel very well taken care of and enjoy collecting the sankara seven every time i’m there. Highly recommend this hotel for anyone visiting Nairobi.