Roxy's Island Grill

We eat at Roxy’s regularly in person. I ordered 3 meals from this location through Uber eats delivery yesterday. The 2 orders of the pineapple chicken not edible- they were so overly fried that we could not chew. My family was only able to eat the Mac salad/rice and the pineapple. I called Roxy’s- no answer. I reached out to Uber eats- said to talk to Roxy’s. Nothing was done to rectify situation. We spent $52.00 plus tip for the three items 2 of which we could not eat the main entree. Roxy’s- why not give a credit for part of our order? 👎🏻 The shoyu chicken/Kalua pork was good

I’ve been in Portland for two years and coming from a very multicultural place, it has been a struggle to find good food that’s not also considered high end, and expensive. I’ve had chicken from a few places who charge $20 alone for the chicken, use all organic, etc., and yet the chicken has that weird taste like it’s been microwaved or something. Their shredded shoyu chicken is out of this world tender and tasty. I’m blown away by it. The sides are also tasty, but this chicken is fire. And the meals are super large, while the prices aren’t. I made three meals out of one, breaking it down to about 5 bucks a meal. This will be a weekly staple from now on.

Great food to be expected customer service for the northwest. Kinda like I’m here working why are you here eating. The two go hand and hand but sadly few customer service business can see the importance of this. Yes you can have great what gets someone to come back in good customer service otherwise people go elsewhere. The food is good but I go where they have customer service probably won’t be back.

First off Thank goodness I had a bag because the pint of pork grease spilled all over however as I opened the pint it looked like I already started eating it, even tho it’s my first time opening it. I’ve never seen a pint with a such stingy amount of meat. It’s Just disappointing when prices for food keeps rising

Suggested tip STARTS at 20% for just taking your order at the counter. Ordered 3 things, 40 dollars, and 8$ for tip is the lowest they want for a 1 minute interaction. We bus our own tables, get our own napkins and utensils. What am I tipping 8 dollars for?? Crazy times we live in. Wait was 30 minutes for our food as well.. 808 Grinds never takes more than 5 minutes.

I understand my pineapple allergy is weird but it’s an actual thing so when I order something with ZERO pineapple listed in the description and after a bite I feel my throat close I start to worry. When I start to move the chicken and notice pineapple I get even more concerned. I indeed was having an allergic reaction. I had to leave work costing me money. Had to use my only epi pen (do u realize how much those cost?). I genuinely hope nobody else has to deal with this. Please be more careful.

Insane 40 minute wait time for a single sandwich. Not very happy with service. Tired of the "tip me before service" electronic system. The one positive thing I can think of with this kind of experience is that it motivates me to carry cash and tip with that instead of electronic tipping, which is almost always asked for before service. Crappy service shouldn't be rewarded.

Perfect for a soothing day out dine-in or a night time bite, the entire building smells of delicious fresh food hot off the grill 😋 Amazing flavors 👏