Michael Ó.
Yelp
How many points should you take off for a scheduling issue? I don't know. We arrived at 1:55, and were told our room would not be ready for a while, eventually nailing them down to 3:00 at the latest. When that rolled around, the estimate was revised to 3:30. At 3:35, sitting around in a deep sofa that was not comfortable for my bad back, because of no support, I went to the desk and asked for a manager. The woman helping me asked for me to sit on a sofa by the desks, while she checked in to things, and came back apologizing, and promising to have room ready in 20 minutes. 25 minutes later we were still waiting. That was 4:00! At 4:15 I was at my wits end, suggesting we insist that they either move us in or re-book us at a nicer hotel and eat some loss for our inconvenience. But at 4:17, they came to bring us up to a room with everything nice except a broken television set. The suite, one of a kind in the hotel, is absolutely gorgeous, and very "black" for lack of a better phrasing. They've offered some amenities and apologies for our inconvenience, but I'm not in the best forgiving mood yet. I couldn't make a genuine effort to visit a 91-year-old friend in a nearby town, nor another friend in the town next to that, because I had to sit about and wait to get into a room. Wasted two hours and twenty minutes of my life that I cannot get back. Okay, let's see where things go from here, when I get around to discussing the rest of what being here will be about.
Working on the Internet, it is proving to be one of those connections that has to be tweaked in order for Outlook to allow me to retrieve and send mail, and I don't know how to do it, so I cannot do normal emailing, bummer. On the other hand - WOW! check out this Internet connectivity! 217.83 down and 321.77 up! That's damned fast! Never had it that fast in hotels. Those results from an online speed-test are the highest I have ever seen, by far, in any hotel we've stayed in thus far. Impressive. I've mounted a pic of the speed test result. Asked for a late checkout time, so we can wait in the comfort of our suite until it is time to head over to the train station, and they were able to oblige. I'm hoping to maybe take a taxi tomorrow. It is a short distance, but with all of our luggage and our dogs, it was a trying affair.
Got back to our room late at night, after a fine dinner. I had great difficulty using shower, could not, at first, figure out how to turn off the one mounted in the ceiling, and use the hand held unit instead. Then, as I was waiting for the water to warm up, the hand held unit flew off the hose, and water started spraying everywhere. When I went to bed, after falling asleep, many people were talking very loudly in the hallway, and woke me up. Someone even tried to open the door to our suite. I kept hoping that the noise would subside, but after being reawakened three times, I got out of bed, found the phone, and called the front desk. The man who answered wanted to come up and speak with me in person, but I just wanted him to come up and make the loud people shut up. Part of the problem appears to be that there was a party in the unit next door, with a door to allow it to be used as an adjoining space, to ours. Maybe someone was looking for a private place to make out.
Sunday morning, and no American newspaper available for me "they are all taken." The crowd here is decidedly young and loud. I would also observe something peculiar about the decoration of the place. Black. Low contrast. Muted colors. A person with presbyopia and monocular vision and unfamiliarity with the very peculiar light controls here will have a real trial using them to set lighting where wanted. They also have only two beers available, both in bottle, and nothing in draught. A lame lager and a boring wheat beer. Late morning of the Sunday we're checking out, I found a booklet of services offered by the hotel wedged into one of the huge windows of our suite, bent like origami. I brought it down to show the kind of detail housekeeping perform, and to ask if my eyeglasses had been found; also to ask about our promised laundry being ready. When I got back up to the suite, my access card would not let me in, and I had to BANG on the door to be heard and let in. Eventually, about 40 minutes after they promised to send the laundry right up, a repulsive little woman knocked at the door and gave us the laundry. When we got to our next destination, I found none of mine was actually dry, it was all still slightly damp. I would never stay here again, I recommend that you do not, either.
