Peter H.
Yelp
The restaurant maintains its original mid-90s aesthetic, complete with a dessert cart, which, in the context of minimal service, feels outdated and unnecessary. During our visit, it was evident that the dining room was severely understaffed. We observed only one server, two "carvers," and a bartender attempting to manage the entire space. As a result, we had to retrieve our drinks from the bar, as the server appeared overwhelmed. When I mentioned the staffing issue to the bartender, I received a dismissive response about the impact on the tip pool, which was off-putting given the self-service nature of obtaining drinks.
The lack of clear leadership on the floor, such as a manager or MOD, was apparent. Despite these challenges, the food had its highlights. The Chimichurri, served at the salad bar, was well-balanced and flavorful, and most of the meats were delicious, especially the lamb. However, some dishes were overly salty, and the salad bar, aside from prepackaged salads, was underwhelming. The attempt at "pan con tomate" fell short, resembling stale croutons with dried sundried tomatoes. Additionally, the plastic version of a Parmesan wheel, with dried-out Parmesan flakes dumped on top of it, was unpleasant.
Service issues extended beyond staffing, as no one informed us that side dishes were self-served at the bar. While the mashed potatoes were exceptional, the overall lack of guidance on ordering was disappointing. Additionally, the dessert was not recommended, and the need to manage our drinks, request the check, and pay at the bar diminished the overall experience.
Despite the decent food quality, the underwhelming salad bar, coupled with the subpar service, makes it an experience I would not wish to repeat.