Regent Taipei

A classic hotel with classic service. Most of the hotels deploy young people for their front desks and lobbies nowadays. In Regent, you can still see experienced staff working passionately around you. The rooms are very comfortable and relaxing. Definitely will come visit again. Also thanks the staff Alan for your hospitality.

If you want to give yourself and your family the best time in Taipei, this is the place you'd like to go. Starting from Check-in to Check-out, I had a great assistance with Oscar and Crystal. I had a complex request on bills separation for multiple rooms, and Oscar handled it easily with professionalism. Room was spacious, clean, beautiful, with high quality of amenities. Inside of hotel, you can get everything you need from breakfast to dinner with shopping and even massage. Location is prime to the station if you are taking public station, and in my case, I took taxi all the time which I requested to front desk to help get ones. They are fluent with English, Mandarin etc. I'd definitely go back to stay in here when I get a chance to visit Taipei again. Thank you Oscar for the great service and Regent Taipei to provide me a great room to stay for nights! It's remarkable. I wish every single hotel in the world can be like Regent.

Regent Taipei exceeded all my expectations and is easily one of my favorite IHG properties. The staff, including Cynthia and Crystal, and the rest of the guest relations team, went above and beyond to make our stay memorable. They reached out before our arrival to ask about preferences, ensuring a smooth and personalized experience. Throughout our stay, they consistently anticipated our needs and even helped secure a reservation at a fully booked restaurant. The breakfast buffet offered an incredibly wide variety of cuisines, all of which are an experience in itself. The property also features an excellent balcony lounge, a luxury mall, and a wellness club with a huge gym and spa--you'll never run of things to do here! Its prime location near two train lines and Taipei Main Station made exploring the city effortless. While the property is somewhat older, its entire staff make all the difference, from the excellent maintenance to the superb guest service they offer. I cannot stress enough how they made our stay exceptional!

I stayed here for two nights and went for the breakfast on the 22nd January. The buffet style breakfast is at the Brasserie which is famous among all the foodie review. And it didn’t disappoint at all. From the service to the food, great bakery selection, Asian style breakfast like porridge, noodles and soy Milk … etc !! All are so good !! the table service was awesome as well!! The server Gary was great and came by check on me many time if I need anything. Really enjoy the food and the stay here !!

Great location for shopping and commute all around Taipei. The breakfast buffet is mind blowing. The room is spacious. Service is excellent. I lost my phone on the taxi to the hotel, and when i asked the front desk if any taxi driver sent in a phone to them, they said no but then went above and beyond by helping me look through their security camera on the front door, found the taxi, and contacted the taxi company to ask about the phone on my behalf. And I got my phone back the same afternoon!! I can’t thank them enough for their critical role in retrieving my phone and it made such a difference to my trip! Thank you Nita!

Everything was great. We accidentally double booked two rooms instead of one. Alan at the front desk assured us that between Regent and American Express Platinum that the problem had been resolved. Alan was the essence of calm, confident and graceful that you are instantly thankful for.

Excellent location and service. With shopping area, MRT, restaurants nearby, my family and I enjoyed our stay at Regent Taipei very very much. Rico at the checkin counter was very helpful and caring. Knowing that we stayed here for the first time, he patiently introduced all the facilities and the recommend restaurants for us, made us feel most welcomed. Thank you Rico! The gym, sauna and breakfast are all very good and relaxing. There was live band performance at 1F last night, which was good, I’m not sure if it’s for Chinese New Year holiday or for every Saturday night. Everything was far beyond our expectation. We will definitely come back next time, probably not long from now.

We had one of the best girls' night in Taipei! The food is delicious and the atmosphere is luxurious and cozy. Thank you Gary for assisting us :) Looking forward to come back again!

loved my stay - friendly staff and they definitely accommodated all my needs to the best of their abilities!

stayed @REGENT TAIPEI on multiple trips here from since i was a teen ~ michael jackson also stayed here while in taipei da rooms r nice & airy, da hotel itself is grand, love their high tea + beautifully played piano; theres also a yummy buffet ~ all in all, a good experience every time

We stayed 1 night on the 14th floor. I did not expect this hotel to look and feel so luxurious. When I first walked into the lobby and saw Chanel and LV, I was like, "Damn, this is fancy." On a Thursday night around 8pm they had a live performer singing. Our room was huge. Note that if you don't draw the curtains in you can see your neighbors and they can see you if you are up close to the window. In room slippers were cheap quality and the towels are medium soft. The rain shower pressure was excellent. The pillows and comforter were nice but the bed was firm. The safe box is old school. They use gold colored door keys instead of a room card. We could hear our neighbors talking as well as when they shower or use the plumbing. The roof top pool was nice though we didn't have time to swim. It opens from 6:30am to 10:00pm and is heated at 28 degrees Celsius. They have lounge chairs as well as cabanas and a projection screen by the pool. We did go up for a bit at night but kept getting bitten by bugs so we quickly left. Not sure if they were mosquitos because by the next day the small bites were not itchy. There is also a lounge but you need certain status to get access. Our stay included a free breakfast buffet. Although it looked very impressive, the food was just average. Lots of food options from western, Korean, Japanese, Chinese and Taiwanese. Anything with fresh fruit or puff pastries were good. In the evenings when you take the elevator you can hear crickets and in the morning, birds chirping. I thought that was neat. Hotel staff were all very nice and helpful. They have one staff standing just to warn you to step up or step down to and from the lobby or to and from the dining area. What a fun job. At around $200-$250/night I think it's worth it. It's less than a 10 minute Uber ride to Ningxia night market.

We didn't stay here but went to the lunch buffet. We were lucky enough to be a winner of Taiwan the Lucky Land, a lucky draw which is open to all foreign tourists. You sign up within the week before your trip and make your lucky draw at the airport. We received NT$5000 for hotel voucher only to find that our hotel doesn't accept it. (We later found out that the easy-card is a better option as it's not just for travel fare but usable in many retail outlets as well, like Hong Kong's Octopus.) Anyway, long story short, we decided to use the voucher at Regent's buffet. The buffet has a good spread, though nothing compared to say, casino buffets in Las Vegas or Macau. It is autumn season so lots of crabs on the menu, but as we only got 2 hours to eat I didn't get to try as many as I'd like, as they were time consuming to eat. There's nothing crazy high end, though the quality of food is there. Craving station, sushi area, dim sum, pasta, salad bar, a variety of international cuisine, and very nice selection of dessert and fruit. For drinks you have tea, juices, coffee and even beer on draft included. I just wish they have longer hours for the buffet, so we didn't feel as rush. As they run a breakfast, lunch, tea and dinner buffet, they try to rotate customers in and out fast.

Booked through an AMEX promotion. Glad I stayed here on first night after overseas redeye. Was upgraded to the 19th floor. Room was nicely appointed. Bed pillows were comfortable. Enjoyed a complimentary 1 hr jet lag massage. The breakfast buffet was outstanding, varied selection at numerous stations. The sauna was clean and pleasant. The hotel's public areas feature subdued lighting creating a serene resort type environment. All in all, a very enjoyable experience.

I stayed here on points since I know in the Taiwanese community Regent is an opulent symbol.. that's why we have Regent bakery in Seattle. The hotel itself is beautiful inside, but the rooms are a bit outdated, especially since at check in, they use gold door keys and not cards. The doors also don't self close. Take note: afternoon tea doesn't mean tea with sandwiches and scones... it means a full blown buffet with seafood and meat galore. Basically their afternoon tea is a buffet happy hour that lasts from 2-430. I was kicking myself after eating smoked goose for lunch that the afternoon tea was a buffet happy hour and I didn't have much room in my stomach to maximize eating all the seafood they offered. Thanks to IHG silver elite status, I got free breakfast for 2 so I invited a friend over for breakfast. They had a acai bowl, a harvest bowl with quinoa and veggies and the juices were all good. I didn't bother with the heavy stuff since I had been eating too heavy with pork and beef the other days in Taiwan.

Beautiful hotel with sophisticated and elegant rooms. Bed can be a bit hard for westerners but still pretty comfortable. The standout feature of this hotel is their buffets! I had their breakfast buffet and it was incredible! There were so many stations of food, ranging from European breakfast items, American items, Japanese, Chinese, and a Korean. This was the best part of my stay! Staff is super helpful and hospitable. Loved my entire stay! Try their award-winning beef noodle soup if you get a chance!

Great classic hotel to stay at. Located conveniently two blocks away from the Zhongsan shopping district. they also have a great shopping center in the bottom two floors of the hotel, filled with great luxury brands.

We stayed here 3 nights. It is expensive but nice. Staff is friendly. There is a coffee lounge center of hotel, which is convenient.

Truely the VIP service!!! I love how all the stuffs are very professional and polite. The minute you step into this hotel then you know you are going to be well taking care of. There are plenty of great restaurants to select from inside the hotel B1,B2,and B3. This hotel is also located at busy restaurant street and near night market. Just a few steps then you can emerge yourself into the Taiwanese culture along with great hospitality. Highly recommend this hotel to anyone who like to visit Taipei someday.

Rooms are nice, modern, and big. Check in and check out is busy with lines. Keys are old school big metal keys.

I'm sure the elite status helps but I was very impressed with the staff here. I loved the breakfast selection and the whole presentation of the Taiwanese culture (fruits to various foods) taxi and front desk staff was also great.

Had dinner at one of Silks House's dining rooms located at the third floor of this beautiful Regent Taipei hotel. We had one of their course menus which was very reasonably priced for the quality and the quantity they served. Some of the highlights of this course were shark fin soup which they would warm up one by one right before serving in the room. I also enjoyed their Peking duck, very succulent juicy and tender. The pancakes which they served the duck with were delicious, too. They weren't just regular pancakes, but made with whole grain which gave unique texture. They were tasty as well as healthy, so what more can you ask for ; ) Service was friendly and on point. Although, I felt little uneasy since they stood right behind us quietly and patiently as we went on enjoying the dinner.

I stopped by the Regent to try their lunch seafood buffet. Like with all buffets in Taiwan -you should arrive early. The buffet starts seating at 11:30am. The food goes fast as the room is always packed. Make reservations well in advance to get in. The lobby is very open and great for large groups. For about $1200NT is lunch price. The food is really great! Wonderful variety of seafood. There were 3 different types of shrimp cocktail. There were a large variety of western, japanese, eastern cuisine. The dessert area also was really delicious. I liked the chocolate fondu. Alcohol is not included. Drinks they had various drinks available like espresso, calpis, coke, sprite, juices.

I don't know why I have waited so long to write a review. It's possible that once I had traveled to multiple other high-quality hotels after my stay at the Regent Taipei, it became very apparent just how good in comparison this Taiwanese hotel is. The employees could not have been more pleasant or courteous. Always had big smiles on his or her face, ready to help with whatever was needed. As for the house keeping service, it was the most professional and above-and-beyond I have ever seen. If you had left things upon our bed, your bed would be made with the items right where you left them. Since I was staying for about a month, I ended up keeping a few pieces of fruit, knife, tupperware etc. I tried to be as clean as possibly, and one day I came back to find that the fruit had been wrapped in cellophane, my knife and a piece of tupperware had been cleaned and everything organized neatly. I'm usually not one to have people touch and clean my personal items (nobody should have to clean my mess), but this was just so lovely to see how much care was placed with all of it. I love that they had a piece of paper to place on your bed to signify whether or not you wanted your sheets cleaned - sometimes I just need my room tidied or new towels without needing new sheets to be wasteful (or waste someone else's time), so I was appreciative to see that. One of the most important aspects of the hotel: the complimentary breakfast for hotel guests. They have a good range of items and a beautiful back room to enjoy it in. The miso soup has set the bar for me for the best I've had. If you're in a hurry, there is an early morning stand for to-go coffee, tea, fruit, bread. Regent Taipei is nearby several malls/department stores and a few great Japanese restaurants. I ended up staying for a month for my line of work, so I cannot attest as to prices per night, etc as my company had paid.

Today I ate with my friends at the Brasserie for their lunch buffet. This is my first time writing a review, but I'll be trying my best. Service: N/A it was a buffet so the only service there is to talk about are the chefs. The chef at the fresh pasta section and the nigiri and hand roll section were quite patient and had a good attitude. Environment: the ambience was ok, but it was quite busy with people walking back and forth to get their food, and the staff coming around the take away the empty plates. The interior was quite nice and the glass displays and dining area was also very beautiful. Hygiene: their washrooms are very clean, the tables, and floors were also shiny and polished. Food: overall, their food was of high quality and not only were they very mouth-watering, their presentation was also impeccable. The desserts were notably delicious, and they had a wide variety of foods. What we ate at the buffet: Person #1: tempura, sashimi, stir fried vegetables, blowtorched salmon nigiri, fish soup Lemon tart, cheese cake +/-: she thought everything was average Her rating: 3 stars Person #2: Romaine's heart Caesar salad, chicken in white wine, tempura, fried fish, Doris, fish soup, hand roll with asparagus, egg, and shrimp. Passion fruit chocolate mousse, lemon tart, cheese cake, opera Green tea, watermelon juice +she liked the fish soup, and Doris -she thought everything else was average -the lemon tart was too sweet Her rating: 3.5 stars Person #3: blowtorched beef, tempura, sashimi, sushi, hand rolls He took one of every chocolate cake Watermelon juice +he liked the sashimi, the chocolate was richly flavored *he didn't have anything he disliked His rating: 4 stars Me: seafood paella, chicken in white wine sauce, vegetables in pesto sauce, dim sum, stir fried vegetables, grilled vegetables, fried rice, blowtorched beef, the daily catch fish with seaweed, the shrimp and egg nigiri, purple rice sushi, white creamy sauce pasta with mussels, and mushrooms A Madeleine cookie, a spiraled sugar cookie Kumquat lemon juice +Their juice is good, and generally their seasonings were great, and their fish are fresh -the pasta is slightly under seasoned, the blowtorched beef is way too chewy and I definitely don't recommend it -I tried some cakes from my friends and most of them are slightly too sweet My rating: 3.5 stars Average: 3.5 stars but I don't consider this to be a 3 star restaurant either so that's why I'll be rating it as 4 stars.

This has always been my favorite hotel in Taipei. Since my Sony days I have been a regular here. This is a lovely hotel with a beautiful lobby and nice rooms.

Regent Taipei is conveniently located near ZhongShan Subway station and has easy access to the underground shops. I choose Regent over any other hotel in Taipei not only because of the convenient location but because of their top-of-the-line service. I swear some of the staff hide in corners just observing customers because as I waited in line to get my key, a staff member randomly pops up and offers to take our luggage to the room first. The rooms are incredibly spacious and tidy. The bathroom vanity kit will have everything you need - ie. hair bands, comb, toothbrush. The toilet has a seat warmer and washing function, similar to those in Japan. The robes are the most comfortable thing to wear right after a nice shower! Fresh fruits are placed in the room daily and four bottles of complimentary water is replenished daily as well! I love the buffet downstairs and Robin's steakhouse on the second floor offers some of the best cuts I've seen. The filet mignon never disappoints and you have access to their amazing salad and dessert bar just by dining there. There's a movie theater right across the street if you're looking for something to do at night. I'm a huge fan of how convenient Regent is located! With an American Express platinum card, you can get a special rate of 3000NT per night for a maximum of 10 nights. Quite the deal compared to their usual prices!

The Brasserie buffet will make you eat until you throw up. Literally. This buffet was as close as it gets for fat kid heaven in Taipei. As I walked in the cool ambiance invited me to feast until my stomach explodes.Tables are arranged neatly with plenty of space between patrons. It fills up quick, so get there early. The majority of patrons were middle aged women, not sure why either. For starters I started at the salad buffet, the smoked salmon and flat bread pizzas were my favorite here. There is a fully stocked sushi bar with great handrolls and plenty of fresh seafood. The fat kid section (fried foods) had a wide assortment of heart clogging fried goodies, fried rice, tempura shrimp, fried chicken.... I had freshly made pasta which was quite excellent as well. To end, I annihilated two massive plates of desserts. Madeleines, cakes, tarts, cookies and pies stacked with ice cream on top. Everything was good until I ate a second plate of desserts. I felt my esophagus swell with that familiar vomit feeling and knew what was coming. I rushed to the men's room and vomited into a nice luxurious clean toilet. Having a bathroom so elegant made my purge even more enjoyable. I highly recommend eating here.

The food here were wonderful!! I had buffet two times, one for lunch another for dinner. Though the buffet is nothing difference between lunch and dinner. The shrimp was fresh, and when one item was out, it will provide another type of shrimp immediately. Salad and all roast beef are really good! There are a lot of foods with high quality. The most impressing thing is Dessert buffet!! The éclair... ( two favors) is beyond description. I can say....This dessert buffet is the best dessert buffet i have ever seen!

Beautiful hotel with nice sized rooms, and the location is easy too. Sadly the service was not up to par. It wasn't that we received bad service, it was that they didn't pay much attention or take initiative to follow up on our service-requesting gazes and hand gestures. But, it was good when we got service. The best aspect was the room size. But the dimly lit hallways make it hard to see the room numbers. The biggest disappointment to me was the gym, which had old machines and limited selection. I love the Regent Beijing, but here in Taipei would have another hotel as my first choice. Perhaps the W Taipei for its atmosphere and location.

With their recent appearance in the box office movie 'Lucy', the Regent has become even more popular. I have always been a frequent diner at the Brasserie, which is The hotels signature buffet. I love their make your own pasta station, I love pasta and it's a great place to sample lots of flavors. The salad bar has a variety of choices and not plain. Dinner hours is most expensive but I think it's worth every penny. All you can eat for 1,090NT + 10% service charge. They also have their own high-end mall, goes by the name Regent Galleria in B1. You can find all the high fashion boutiques and all are very expensive, I almost never see anyone shopping in there.

A superb customer service with great, big selection of foods. We had buffet lunch there today and it was my first time having buffet there. Great selection of seafood, hot food, salads,........... Highly recommending this hotel and it's restaurants, trust me you won't be disappointed

Wow! Just wow! Luxurious property atop a luxury mall, one stop away from the main train station. Friendly and efficient staff. Tremendous buffet breakfast. Easy access to red and green MRT. Walking distance to all the great shopping. We were there for a family trip and it was great but also seemed like a great place to have a meeting. Really, just fantastic from top to bottom.

This is a beautiful hotel in the middle of Zhongshan's luxury shopping district. There are luxury brand boutiques lining the street in both directions, and it right in the thick of the city for either tourists or business travelers. It's not terribly close to the Trade Center though, if that's a concern. The amenities indoors, which are what I've used before, are lovely. There are a few of the obligatory overpriced shops and several truly awesome restaurants. On B1 there is also a lovely little open-plan piano bar. Everything is pricy for sure, but that's part of the 5-star experience.

My wife and I finally brought my parents to Taipei from America to shown them this beautiful and delicious city. My mother-in-law insisted we take them to "the best" hotel in all of Taiwan, so we booked two rooms for three nights at the renowned Regent. They arrived at 5am in the morning and we took them to a few sites in Taipei before coming to check in. It was hot and humid, as Taipei can be. We arrived around noon (check in is at 3pm) hot and sweaty. Our rooms were not ready, which was to be expected. They graciously offered to store our luggage while we waited. We had a family emergency in America and needed a quiet place to make a phone call. We asked the front desk and the concierge and they seemed unable to help us. Perhaps it is that their English is not very good, but my wife is fluent in Mandarin and Taiwanese and yet they still had difficulty assisting us. Ultimately, they directed us to a 5th floor lounge to make the call. When we arrived they had not been informed we were coming and we again had some difficulty conveying that we were simply in need of a quiet corner from which to use our cell phone. After we sorted that out, we ordered drinks at the bar and they got our order wrong, and again, despite speaking in English and Mandarin they seemed unable or uninterested in helping us. They did not ask for our contact information to inform us of when our room might be ready, so we waited for a few hours not wanting to pester the staff. Luckily, one of our two rooms was available at 2:45, which admittedly is before the check in time. My wife and I let my parents rest in the room and did a little shopping to pass the time until our room was ready. We returned at 3:45 and we're informed our room was still not ready. We noticed at this point that the lobby was full of angry guests waiting for their rooms to become available as well. They offered us two non-alcoholic drink vouchers for the bar, even though we each had a boba tea in our hands. They came to us where we're sitting to bring us our room key, but only gave us one key. They also asked us if we wanted to give back the two vouchers for a non-alcohol beverage. The staff may not have been helpful, but they were without exception gracious. It appears something was going wrong with the hotel because at least 20-30 people were still waiting for their rooms to be available an hour after check-in time. Perhaps, and hopefully, this is not the status quo at the Regent, and my experience is an aberration. But as it is my only experience, what else can I use to make a judgement. I will amend my review after my stay to give this hotel a fair chance. But at this moment, I believe this will be my family's last stay at this hotel. My wife and I stayed at the Sheraton last night and our family have stayed there and at the W multiple times before and have had great experiences. In fact, the last time we stayed at the W, we arrived at 7 in the morning and they whisked us to the spa while they cleaned a room and had us in a room by 9 am. I kept hearing how great the Regent was because so many famous people stay here. Perhaps my family is not famous enough to warrant good service.

I had dinner here in a private room on the 3rd floor. The atmosphere and food quality is refined. My menu was a 7 course meal including Peking duck, Rib eye steak, shark fin soup, and abalone. The presentation was sophisticated and service was thoughtful and gracious. I don't believe I had to ask for any services to steps missed. This restaurant is a great choice for entertain to impress.

Super visit. Olivia Feng was a fantastic concierge. She helped me plan my business day efficiently and it was a very enjoyable stay. Wonderful hotel. Thank you Regent!