Red Sail Sports

I recently booked an excursion through my cruise line for “Discover Scuba Diving.” We were driven to the excursion meeting place with Red Sail Sports and upon arrival, we were told the excursion was cancelled - no backup instructor was offered and it was clear they knew the course wouldn’t be offered prior to our arrival. Had we been told earlier, we could have booked a different excursion. The workers (both the employee and the manager) were incredibly unapologetic and did not offer an alternative or even a refund without us asking. Their attitudes were horrible and apathetic and this cost us an entire day of our cruise. I see that this place always responds to negative reviews with excuses for poor behavior - in this case, please do not even bother because you didn’t care about us in the moment, so don’t bother caring about us now just to protect your image. DO NOT BOOK WITH THEM!

Had a great trip with Captain Ozzy and crew Francis and Lizzy. The boat was large and not completely packed which was great. The stops were amazing with ample time to explore, never felt rushed. There was some minor issues with the stereo system but the crew resolved them during the trip. My girlfriend saw a sea turtle up close at the Antilla wreck and we both enjoyed all the Marine life. Highly recommend for having 3 stops over 4 hours, felt like the right amount of time.

For my first Diving Experience, I had a wonderful time. You will have to sign a waiver and read all necessary safety instructions etc. My instructor was Mike. He explained everything calmly, patiently, and with a sense of humor! Orientation takes place at the pier (lots of info) and then you head out to the pool with all the equipment. I liked that we took our time for every aspect of the class. They make sure that you’re really understanding all scuba concepts and feel comfortable. Pool session didn't take that long and shortly after we headed to the sea. We explored one shipwreck and the instructor was pointing at a variety of species throughout our dive. (angelfish, a turtle, brain corals, sponges, parrot fish...an eel !!) A wonderful experience i will never forget ! -and more lie repeat next time I come back to the happy island!!

Signed up at our hotel and glad we did. The snorkle trip was amazing, I'm not a good swimmer and they provided life jackets for us to use but didn't make the ones who didn't need to wear one. They also had fins, snorkle gear for us to borrow, so there's no need to bring your own gear. We went to 3 different spots, where we saw sea turtles, jelly fish, a ship reck and more. The trip was open bar and they didn't hold back on the liquor like other snorkle trips we've been on before. The food was good. Overall a great excursion, I definitely recommend.

Excellent crew! My wife got sick on our way out to dive...no problem...her money was refunded, I dove. Ozzy/Auzi Dive Master and Captain were very helpful, friendly, informative and professional. We were so impressed with them we booked a second trip the following day.

Amazing experience, the staff were very helpful in insuring we had a great time. Food was decent and plenty of it including drinks. Snorkel spots were superb! Highly recommend!

We book this excursion through Royal Caribbean. The package we got was for beginners with pool training followed by an open water dive. The training in the pool lasted a total of 15 minutes due to there being a couple of experienced divers in the class. I did not appreciate our instructor telling my wife that she would ruin the trip for the others and she should not go scuba diving today. This is unacceptable due to our trip finishing 1 hr 30 minutes early and we could have stayed in the pool for some extra time so that she could get more comfortable. There were only 4 people in this class so I don’t understand what the rush was for.

Overall we had a nice experience; however, the lady who was supposed to check us in so we could get started with our introductory course was over an hour late (when earlier in the day we called and they advised us to show up 30 minutes early). She didn't have the paperwork we prepared online already and she was very rude. We had to do all the paperwork again, which delayed us even further. Then once we were able to get into the pool we were limited on time. I struggled more than my other 3 family members, and was told I would not be able to dive. I asked for a couple more tries to show the instructor that I could do the skills he taught us, but he said we had to go...we were now very much delayed due to her being over an hour late. Our pool instruction maybe lasted 30 minutes, which should have been an hour plus. Her delay should not have taken time from us, rather given us the 4 hours we'd paid for. My husband and sons all dove and enjoyed the time. I had to snorkel by the boat, which was a nice experience, but I didn't pay to snorkel; I paid to be taught how to dive and then be able to dive. The instructor was a very nice guy and helped as much as I am sure he could, but the fact that their employee was late should not have taken from the time we paid for and her rudeness was unacceptable. In fact, this was the ONLY issue we had in Aruba the entire week...her attitude and extreme tardiness!!! Next time I will chose another company for a better experience.