Glenn C.
Yelp
I went to Texas last week to see the eclipse, and that night ended up staying in Alpine, TX (incidentally, the Holland Hotel was awesome). We visited Reata Restaurant and loved it.
It may have been a little busier than usual due to the eclipse, and there was a wait for a table. I know that because the couple in front of us, probably in their 60's, were trying to get a table. I think it was the first time they ever had to make a reservation, which they did not already have (though the restaurant accepts them). The reason it seemed to me like their first-ever reservation was because, when told there would be a 30-45-minute wait, the woman said, "what am I supposed to do, stand here and wait??" Seriously?
The woman who worked there was so excellent and professional and patient, despite her shock. She had owner vibes, but I don't know if she is, or a manager, or what her position is. She probably doesn't deal with "Karens" very often in the Big Bend region of Texas, but she knew what to do. She asked, "would you like to put in your name?" The rude customer started walking away from the employee, then said curtly "put it under Bruce," as she continued to leave the restaurant. The employee said, "hold on, there's more information I need." The Karen said "OH, IT'S COMPLICATED, IT'S NOT EASY!!!" All she needed was to give her phone number to get a text when the table was ready. Geez!
Anyway, they gave the info, and they left. I shared my shock and disgust with the employee at how a person can behave that way simply because a restaurant is full. I don't know if that couple simply didn't want to sit outside (I arrived there when she was already complaining that there was a wait), but needless to say, my daughter and I were promptly seated outside in the lovely back of the restaurant. The grounds were great; there is artwork and trees, and the tables and chairs were beautiful, too. The service was wonderful, and the food was excellent. I had the carne asada with enchiladas, and my daughter had the grilled chicken sandwich. We loved it.
If we ever visit Alpine again, I will definitely have a meal at Reata Restaurant again.