Bianca L.
Yelp
I visit Isshin Ramen at least ononcee every couple of months, it's a go-to place in my mind and the food is always great.
Prices:
with inflation, everything has gone up by $2-$3 dollars per item, and the add-ons are average $$1.50 extra, which easily makes your one bowl of ramen a $25 bill.
Service:
it's courteous, but my recent visit on Nov 23rd, 2024 with 4 other friends was disappointing. The staff wasn't rude, but the restaurant policy was illogical because when the staff asked how we want to split the bill, we mentioned we need separate bills - they then said they can't split the bill into 5 separate bills for our table and claimed that they can only split it into 2 bills. I don't understand, is it they don't want to, or they physically can't even if they wanted to?
Either reason I find is illogical because if they claim that they can't create separate bills, then how do they create individual bills for all these other customers who are dining in the restaurant? Looking around the whole restaurant, it's busy, filled with tables of 2, or 3, and/or solo dining, the solos are all sat along the SAME long table - so the fact that they can't split a bill for ONE (aka SAME) table of 5 is also saying they shouldn't be able to generate separate bills for the 5 different solo dining customers that are sitting along the same side table. Which, of course, we know, is not true because otherwise, they won't be able to bill anyone in the restaurant.
So here's the lesson: DO NOT go to Isshin College location if you have a group of friends who believe in splitting the bill and want to have a nice casual meal and a good time. This restaurant is incapable of doing simple math as a service to their customers, meanwhile, they continue to set a default tip request to 15%. Don't do extra work but still have the audacity to demand tip, just another greedy and lazy Toronto restaurant.
I'm going to start going to MiSoya or Kinton more in the future because they know how to split the bills and understand that people who show up in groups will most likely want separate bills even though they are sitting at the same table.