Rag-O-Rama

Organized and clean store but a bit overpriced for used items. You can get the same items for new at stores like Forever 21, H&M and Zara. The fitting room is closed. You can’t get a refund if your items don’t fit and want to return them for your money back. You can exchange them within 2 days though. They also don’t allow that many people in the store at a time and it was a line so be prepared to wait outside if they are busy.

Drove 20 min to sell a bunch of clothes I don’t need anymore and I found out they don’t buy clothes anymore. Said selling hours are “closed” and that I should drive another 35 minutes to 5 points instead.I didn’t want to do that so I was forced to go to Plato’s closet and be slapped in the face with their insulting business practice. I walked in to look around and the place had a shady musty smell to it.

This place is shady. If you drop off your clothes to be appraised and come back a few hours later (bc there was a line and they tell you you can come back later so you don’t have to wait), they will tag the items they intend to buy from you and put them on the rack for a customer to buy. So you may come back, not having accepted the value they give you for your clothes, and your clothes might already be sold to someone. You’ll be stuck. Also. The offer way less $ than other places. $4 for a $125 polo shirt that’s still being sold in stores. They used to be much better.

Won't take my clothing but has clothing directly in front that looks exactly what I brought in. I was told my clothing was a hard sell for then because if style being consergative. Yet they have the same style of clothing in store window. Also said something about torn jeans but had torn jeans in store front window

Sadly this will be my last time in Ragorama, at both locations! I have been shopping at the store for over 15 years. I have seen a major decline not only in customer service but also with the way they price and accept the clothing. I have watched the staff go through their personal friends items, 40 gallon bags, accepting almost everything, then take 3 of others. They have staff that are often clueless to brands and also fashion trends, rather it’s trendy or vintage. Today, I approached a manager there to express my concerns and he basically told me that I have clearly OUTGROWN the store and that his staff accepts items that are selling daily. Keep in mind, due to the recent price change, they only offer you 25% cash, they took 4 Zara items, 3 Free People and one Mango coat from me and gave me $35, pricing it all over $200. I respect the hustle. I have been in the fashion/ retail industry for 22 years. The response was unprofessional and truly disappointing.

We drove 35 minutes to this location for them to close early. It’s important to post store hours that can be honored because people drive distances to shop. My brother was here from NJ and I tried to get him there before closing but they shut down early. Others also pulled up before and after me so I thought I’d share. Go early if you can!

A tad overpriced for a shop that sells used clothes... actually, really overpriced. IMO. But we had a blast trying on dresses that should have been burnt or given to a Halloween store instead. Rag-on!

I’m always greeted when I walk in & they have cute dresses cheaper than Amazon and better variety than Plato’s Closet. The dressing rooms are open. During Covid most were closed. I’m sorry some people selling clothes were turned away but the store has unique jeans, vintage-2000s vibes, Y2K clothing, cool T-shirts, & more. I love it! I don’t love finding out I may be overpaying after reading reviews, but business costs & they’re local. Plus you get to try it on. Always ordering online means I get the wrong size or lies sometimes. Annoying. They have clothing under $20. Some people sound disgruntled. You see some really cool & unique things here. I’m a regular customer & I’m fashionable.

Most of what the reviews say are true. It's been a hit or miss for me with this location. I've tried taking stuff, but nothing was ever accepted and it wasn't an immediate response either. I've been able to find some items I've liked a few times and other times not so much. The prices certainly have increased in general. I initially thought it was just me but saw other reviews saying the same. Parking is always plentiful and their hours are good. During my most recent visit, some of the clothing wasn't in good condition (stains/dirt).

If you check or follow my review history, I don't leave 1-star reviews often. I always try my best to shop at consignment stores because they need the money more than big corporations do. Same clothes, lower prices--or at least that's how it usually is. This location's prices are no doubt inflated to appeal to the area we live in Sandy Springs, but the quality of items for those prices don't match up. I went to a thrift store, found (5) similar name brand items soon after, and spent $75. The (3) items I held and ended up putting me at $90. I just don't agree with the sales methodology at this location and will have to recommend to others to find somewhere else in the many options this area offers.

I love shopping at thrift and consignment stores. You can save a ton of money by purchasing used clothes. With that being said, I stopped by this location of Rag- O- Rama this past Sunday. I was not looking for anything in particular besides a good deal. Walking into the store I was not greeted by anyone. As a matter of fact no one said hello to me for the duration of my visit. The customer service was lacking. I also noticed signs indicating that the dressing rooms were closed. I am not sure how I am suppose to purchase clothing items that I assume can't be returned without trying them on first. The selection of clothing items for both men and women is plentiful. The clothes are organized by size as well as clothing type. I browsed the shoes, dresses and pants. I saw a few items that were ok, but nothing that I had to have. I also noted that the prices are ridiculous. Consignment should not be priced this high. You can find better deals at online consignment or even local competitors. This store is a no for me. I am not crazy about the selection and it's overpriced.

Came here with my sister on 1/14/23. I'm new to this thing called regifting but this store was much better than I expected from that of widely known and national thrift stores. They had a great collection of gently worn sneakers (Jordans, Blazers, Adidas, etc.) and even better quality named brands. The store is neatly organized and the staff enjoys working their too. All in all great place to find some deals!

They have great items....but at prices you can find IN STORES brand new, if you shop around. Store is neat and clean. Customer service is friendly. Prices, outrageous. Like we saw Rue21 shirts at the cost you get them in store at Buy 1 get one half off....but w/o the option of an additional shirt 1/2 off.

Staff is always nice, but that's all I have for them. The store is basically reselling Target and Forever 21 clothes for nearly the price you would pay to buy them new or very outdated clothes in poor quality for "vintage" price. I'm sure some people have had luck in finding gems here, but me not so much. Tried to resell once and had all of my gently worn name brand, classic cut items passed on. So I'm not quite sure what the "style" of the store is.

Don't plan on bringing any nice clothes to sell, they will either A. Give you a shitty ass offer Or B. Make you wait hours just to fuck you over and say no thank you

I hate this over ​ priced store which carries Alito of knockoff designer items and went give you anything for real designer items

I was in need of some jeans for my sons game and Robby did a great job of showing me around the store and explaining what's the best for me to buy! Very appreciated and went home with a nice pair. I will be coming back!

The staff is friendly in general, but the incompetence is seriously on another level. After spending hours looking through the racks for pieces that I liked/looked good/fit well, I handed them to a store attendant to hold at the front of the store while I continued to browse... By the time I went to the counter to pay, they had sold one of my jackets... TO SOMEONE ELSE! The entire point of holding things in front is so the customer can continue to browse without carrying everything around the store. It's happened to me twice. The first time I gave them the benefit of the doubt, but AGAIN? Your entire job is to keep a piece of clothing behind a counter on a rack and NOT sell it until the person is ready. Is that really so hard? A third grader has a better concept of holding things for someone. If you're going to shop here I'd advise holding on to the things you really want and don't let them "hold it for you up front", by the time you're ready it might not be there.

Great designer finds with amazing prices?! Yes! A sales associate that has no sense of style telling you they're passing on all of your designer items, not so much! Decided to take a hiatus and not patron here. I've spent a great deal on some great items: bcbg, banana, etc... but they passed on my bauble bar, Anthropologie and Madewell items. Go figure!

They have a big selection of high quality clothes, but it's more expensive than other thrift stores. The stuff I've bought was all a good find, but everything should probably be priced about 40% lower. Big selection of men's clothes.

This place is a rip off. I found countless shirts I've seen at target and other places for like double the cost. The most ridiculously priced item I found was a "vintage" shania Twain shirt for $65!!!!! I found the same shirt all over the internet for 14 to 20 dollars. I also found a Michael kors mens jacket that was very worn and ripped up and looked like it should have just been tossed in the trash, but instead, the jacket is sitting on their clothing rack listed at $60! It was right near a $25 pair of used Walmart brand jeans. It's honestly disgusting the way this company is trying to do business. Will not be coming back.

A complete rip off. Had well over $400 worth of gently used and still in style Free People, Anthro, Urban Outfitters, & similar brands. They took 3 Free People shirts and offered $13......Every time I go to Platos I at least get $100. Plus they mixed up my items with someone else's and didn't seem to care when I originally couldn't find them. The lady helping me said, "it should be over there we havent touch it, hopefully no one took it". Wish I could give them 0 stars.

I visited the store today and had some pretty heavy shopping to do. Trent and Najee were the most helpful. From providing a rack to sort out my options to organizing the ring up process to bagging things and making sure every piece was uncensored. I really enjoyed working with them. Both of were extremely pleasant with great attitudes. I'll be back to shop with them at this location again.

I went into this store and they were asking me all types of details about my information wouldn't recommend this at all

Cleaner, yet smaller than its L5P sister, this is still a great spot. And I've a feeling it'll get even better given the neighborhood in which it lies. I came to sell and unfortunately they're totally full. I understand, it happens, so I was unsuccessful in my quest, but still totally happy with the experience. I have to comment on the men's section here: it was better than I've seen before. Lots of like-new sneakers and seemingly a better selection than L5P. Plus, better parking and less obnoxious hipsters. Oh, they've still got hipsters alright, but not the entitled ones. The Sandy Springs version is a totally different breed.

Absolutely love this place! Staff is alway friendly, it's clean and organized, and has a great selection of clothes that are always very stylish. It's my go to second hand clothing store, everything is very reasonably priced.

BEST SHOP OUTSIDE OF ATLANTA. Lots of options, super funky and eclectic, and fantastic prices. I always go here when I'm looking for something unique that doesn't look like a Kardashian slapped their name on it. Recently bought a pair of soft leather western boots for $16. Oh happy day!

I've been here a hand full of times. I have not experienced anything bad staff are really chill and friendly. If you get lucky you can find some nice stuff. Truthfully I think it depends on what you are looking for but some items can be a bit "overpriced" in my opinion if you take into account condition. Nevertheless they have a brilliant assortment of options to choose from that are otherwise cheaper than original retail prices!

My boyfriend and I decided to come in and sell all of our clothes that we don't wear anymore. All of our clothes that we brought in had only been worn once or not at all. I kept in mind that the seasons were changing and brought in a lot of spring colors. All of my clothes were from Kohls, Forever 21, and Charlotte Rouse. My boyfriend brought in button ups and suit jackets that were $200 and brand name. I understand that they wouldn't buy everything for the price I was hoping for but have a little bit of professionalism. The rude sales associate with brown hair laughed at almost all of the clothes that I brought in and didn't bother to look at my boyfriend's clothes. I just thought that was rude because she may not wear it or think it was her style but someone else might. I felt she only kept things that she would wear not what their clientele would buy. She ended up keeping three things and we took the money and left. Only come here if you want to sell your crappiest articles of clothing because brand name is too mainstream for them.

I don't know about the "poor customer service" ratings but I've been going to this store since I got a job in Sandy Springs (2011). Every single time I need something a little different, I go to this store and they ALWAYS help me find the very best items for my needs. Perfect location to find wardrobe for photoshoots as well as my go to place to buy up leather jackets for my obsessive collection. I mean at $15/$20 each? Yes, I will take them all. Thank you! I also love their shoes. I don't think I've ever been without spending money there. PS. I will say that I've never attempted to sell anything to them, so I can't comment about that part :)

I use to always come here to sell and maybe get a few things fell in love but had horrible customer service from one mixed girl there. She had a bad attitude for no reason. Didn't even take the time to look at my clothes and just said they all had holes in them which I knew was a lie cause they all still had tags. So went to Plato's and they took everything for a great offer.

I went there to sell my clothes. They make you wait a very long time and there are no chairs. If you leave the store anything you bring gets put out on the floor and you have to take what ever money they offer you. I stayed so I could determine if it was worth selling my items based on what they offered for each item. I brought 40 items. Every item was clean and in good condition with a well know tag. Nothing was junk. I also had the tags still on many items. DKNY, Loft, Old Navy, J. Crew.. ect.... This young Caucasian girl who was dressed in sweats rejected all of my clothing except 2. They were both new. She offered me a small amount of $11. I was very confused about why she examined every item and only wanted 2. Basically, it depends on who looks at your clothes. There's no system. I think if I had just left my items they would have taken everything and given me a small amount for it so but because I waited they could take full advantage. So you mean a DKNY shirt with a $125 tag was unsellable??? very strange. I do not suggest bringing your clothes to this place. Find a better store who is fair and has a better system. I wasted a lot of time and then was told they did not want 38 items. No explanation. Everything was high end brand name and in great condition or NWT. Out of 40 items 2 we're just regular brands (not expensive) Bad experience and that one employee was rude. There was a pretty melanated young lady who was really professional and a nice young man but I was not fortunate enough to get them. The young cacausian girl looked like she rolled out of bed with her oversized sweats on and was horrible. Maybe if I got one of the other employees I could have had a different experience.

I was excited to see that Rag-O-Rama was expanding to the Sandy Springs location. The first time I went, I ended up leaving with like 12 new items (pants, jackets, sweaters) for a very reasonable price. I shop almost exclusively here now. Almost every time I wear my Rag-O-Rama pieces, I get compliments. I haven't brought any clothes in yet, but I definitely will soon.

I agree about the post that if you don't fit the hipster crowd, customer service is non existent. Good: not sure. Bad: owner/manager has a stuck up attitude. No customer service Conclusion: I'll go down the street to another consignment shop instead!

Friendly staff, great items. Kinda overpriced but I did love everything I was able to find. Reminded me of a thrift store back home, Buffalo Exchange.

I went to this shop for the first time yesterday to sell some items, I had cleaned out my closets and had some designer summer shoes that are in great condition. Apparently it helps to be in your 20's when you walk through the door of this store. Otherwise, the 20-something sales people go into their poor customer service mode. I was thinking that if a group like the Saturday Night Live writers wanted to do a spot-on skit with surly 20-something sales people, they could just come and observe this place. And then they would get the finer points down to a T. It's fine for a re-sale or consignment shop to not actually buy all of the items that are offered by sellers. But the standard is to handle the whole thing with professionalism. These folks just had attitude. One of the other commenters mentioned that whether they buy your stuff depends on who you are demographically. So when you arrive in their parking lot, you might want to just observe who's going into the shop and then decide whether you fit the mold. If not, run to the next re-sale shop.

On one hand I want to be mad that I only now figured out I should go into this place, but on the other hand I've probably saved so much money. I've been on the search for a dress that just screams tacky. After a dozen dresses in at least half a dozen thrift shops, I stopped in here while waiting for my order to be ready at Clay's. I figured it was worth a shot. And there it was. A lime green with pink roses Betsey Johnson dress. IN MY SIZE. For $16.50!!! I didn't even try it on, I knew it was the one and took a few looks around at shoes and then went to pay. I thought it was silly to have a bag so I chose not to take one...to find out that if you do not take a bag, you are given a token. You place it in your choice of three boxes for three different charities at the door. HOW COOL IS THAT? I had no idea going in there. So this is definitely going to be the store I stop in first when I need something cool. Because I know we were going for tacky, but I love this dress and I am totally wearing it outside of a theme party.

I went to Rag-O-Rama's annual dollar sale y'all! It comes around once a year and it is a festival of Macklemore approved thrift store treasures all for $1. You'll be poppin' tags all day long. There were some crazies at this event. Bows were thrown for gently worn holiday sweaters like I have never seen before but thrifting is a battlefield and that's no secret. Personally I prefer the Sandy Springs store over the Little 5 store. Its smaller, less smelly, and I think the quality of clothes is better. The process is simple. You can bring in your old clothes and they take a look at them. Sometimes they take stuff and sometimes they don't. Its dependent on how full the store is and if they think your clothes are good enough quality. You can then either get cash (a small amount of cash) or store credit. If you don't have any clothes to sell, I would still recommend hoping OTP and taking a look around. The staff is so very nice, helpful, and energetic. During the dollar sale, the crowd was insane and they were moving quickly, calmly, and with a ton of enthusiasm. They also tend to be super stylish and cool looking people so their advice on a piece of clothing feels reputable. There is a ton of parking at this local in the Rag-O-Rama lot or the one next door. Could I have lived without my new Aztec vest, Christmas sequin vest, bright red Girl Scout shirt, and Chicago Bears sweatshirt circa 1992? Maybe...but for $4 I couldn't in good conscious let these gems go home with anyone else.

OVERPRICED . Seen a forever 21 jacket for $20 might as well go get a brand new one . They are expensive to be a a second hand store. They have some nice vintage attire but nothing I can't find at my local thrift store for $5 .

This location is horrible, I came here to sell clothes (almost all Ralph Lauren button downs) and offered to take two items. Looking around the store, I didn't see any Nike, polo, or anything really worth buying. Disappointed and never coming here again...

This place is a Plato's wannabe. They offered me $30 for 5 high end fashion brands. Somebody even stole my shoes while I was away from the store. This place is pathetic.

The most racist store you could ever go to. If you are Hispanic they are rude to you and do not try to help you. I am Hispanic. My mom and I went to sell clothes and they did not want to buy them from us. So they sell you clothes.... but they don't purchase any from you??? The staff was not friendly. They were RUDE. They humiliated my mom and that is something I cannot let go of. My mom is a precious human being and any of you would be as upset as I am right now do if they had down this to your mom for being foreign. very disappointed. That is my only complaint about this store, every other complaint I have, it's already on here. Never will I return to buy or sell here. Oh and the one star you don't even deserve.

Even though I prefer the one in Little Five Points this location always has great customer service. I always find something here and since it's close by it's a definite go to on a weekend.

Love this rag-o-rama location! i live walked distance to the little 5 store but will drive out of my way to go here! much better selection....especially in shoes & jewelry ! everyone that works here is super friendly too! love y'all keep up the good work!

The items they have in there are great. But THE STAFF?!!! I'm sorry but fire them all. Especially the girl with the short fade who goes through your clothes. She's the rudest of them all. My frost time going in there was a couple of weeks ago and from the moment I step my foot across the threshold, the workers stare you down and mean mug you if you have more than one bag. Umm this is a consignment shop is it not? As well as, I remember giving my ID to this girl who was in training, I remember I never received it back and thought maybe she still needed it. I sit in my car in the parking lot for the 45 minutes walk directly back in. I ask for my ID and she says she doesn't have it. I leave and call back and they are very short on the phone and say they've looked for it when you need to look in your coworkers hands. This place is absolute trash. New staff, management, maybe even owners would do it some good. Ew.

Two stars cause I bought some things I liked. But two pairs of jeans and a pair of boots $74.00. I walked out thinking damn I paid $74.00 for used clothes!!!! Really too pricey for resale items.

I have been going to this store ever since it first opened. Having been a fan of the little five points location, I was excited to have one closer to where I live. Over the years, there have been a few different managers and staff, as to be expected in retail. They've always been relatively nice. The new staff is pretty unfriendly, and not very helpful if you try to ask questions. The whole vibe has changed. It now seems like more of a platos closet, which is funny because there's one right across the street. I'll just make the trip to the little five spot, it's still cool and the people are nicer.

I am thoroughly disappointed with how they have treated my friend. We were excited to find this place online and we were originally going to buy hundreds of dollars of clothes, and they didn't even have a place to use the restroom. Yes that's right I said it, they DO NOT have public restrooms. Really?!? How rude is it to have a freestanding building, and no restrooms. It's different if you are in a shopping center with public restrooms. But you have NO restrooms for your PATRONS to use. Then not only that, this place had a very "thrifty" smell. As I know that businesses are not required to open up their doors for public access. I think it's horrible customer service to not allow your PATRONS to shop, buy items, and not have a restroom available. Then when we politely asked a manager, the manager didn't come to us to discuss why. We were passively pushed off. No worries it discouraged us from continuing our shopping. Go to the one in Little Five Points, parking may suck but customer service is way better, there are more people shopping there, merchandise is cuter and no thrifty smell.

This place is a lot like Junkman's Daughter in L5P. The store has clothes, wigs, accessories, shoes... Very friendly and honest service. Unfortunately they didn't take a lot of my clothes but they were honest of when would be a good time to bring them back.

We were very happy with the customer service that we received today. My boyfriend bought a pair of Prada shoes and within the first hour of wearing them, the soul popped of. So we returned the shoes to the store and explained what happened and with much understanding, the staff was very apologetic and gave him a store credit for what he paid for the shoes. That's customer service and that's the type of business we like to support and tell our friends and family about! Thank you!

So check this out, I almost wrecked my car Friday night (May 22nd) when I saw this place on the side of the road. I am HUGE on bargains, consignments, and vintage type clothing!! Made it my business to visit this place that Saturday and I was not disappointed! I had to catch myself because I would have bought everything on the racks. I disciplined myself and walked away with a beautiful hippie skirt and two dress...all for $16!!! The ladies in this shop had awesome fashion sense, very friendly, and I'll definitely be back!! But I'm going all out! Thanks ladies!

Depressing. No comparisson to the L5P location. The selection is, well, ragged. Seems more like Plato's Closet than a Rag-o-Rama.

They have the best selection of clothing. Tons of clothes for woman. I always check that the clothes look new abs not faded... pricing is great residual of you hit the orange tags rack. . I never was an enthusiast of thrift but, I would recommend you at least give it a chance here.

Hold me back - I could spend hours upon hours in this place, cracking myself up over the silly throwback t's and crafting a trendy wardrobe for my hipster alter-ego. I really appreciate how clean and organized it is compared to the Little Five location. The regular items are always well organized on separate racks by category (i.e. dresses, t-shirts, pants). Don't get me wrong - it's still overwhelming to dig through the chaos of clothing items to find the quirky treasures like the "Have you hugged a Dutch girl today?" t-shirt that I stumbled upon on one of my more successful trips. But that's what makes thrift shopping so magical. They really do have a great selection of what I can only assume to be Buckhead hand-me-downs. I came for the $1 sale a few months ago in March and had to fight really hard to practice some self discipline. We got there right when it opened, and let me tell you the crowd was fierce. I was truly tempted to grab shirts and skirts and accessories by the armful. I felt like I was in a race or competitive event. Quirky pieces available for cheap make for hungry eyes and feisty elbows...talk about the thrill of the hunt! That type of shopping is not for the faint of heart, I tell you. When I came in a few weeks ago to check out the offerings for Halloween, they had the costume-y pieces sorted out by theme, from military to ethnic and everything in between. I picked up a unicorn headpiece and two non-Halloween baggy sweaters that sucked me in with their less than $10 price tags and seasonal appeal. Let's just say they had me seeing visions of myself curled up with a pumpkin flavored coffee beverage, and I couldn't walk away without them. My friend was absolutely enchanted by a more luxurious item - a vintage Jean Paul Gaultier tassel dress. She was on the fence due to the $100+ price, but she could't pass up such a once-in-a-lifetime opportunity. The sweet and stylish female employees couldn't help but encourage her to indulge in the designer purchase, emphasizing the magnificence of the gorgeous piece. They were happy to tell us a little bit about the story behind the clothes - a woman came in with a slew of designer pieces she just didn't need anymore. They were fun for a while, but they had their time in the spotlight with her. Needless to say, my friend overcame the sticker shock and gave into the temptation for the sake of fashion. In summary, this secondhand store is tops on my list of consignment stores in ATL. The logical layout makes vintage shopping slightly less overwhelming, the fashionable staff is friendly and knowledgeable, and the selection is pretty darn sweet for a batch of leftovers.

This place is awesome... While some may compare it to Plato's closet however this place has a much better quality of style in clothing... The pieces you find here are so unique and the prices are GREAT... I got a pair of Prada men's shoes from the Sandy Springs store for $80 now these shoes actually retail for $700 and o also got a authentic black Coach backpack for $45. However I have gotten also really nice jeans don't brand new with the original tags still in then for $18 .. some really cool vintage pants and shirts.. I have been to both locations the little five points store is huge.. You can find the coolest t-shirts at these stores made with that really soft cotton..I have to also commend them on the buy back clothing for cash or trade which has really come in handy because I have traded clothing that I had especially clothes that I had in my closet that I never worn. THIS STORE IS A DIAMOND... LOVE IT...

I love shopping at this Rag-O-Rama. It's conveniently located on Roswell Road (with ample parking), it has great hours (I believe they are open 7 days a week), and the employees are super nice. Best of all, they buy most of the items I bring in to sell or trade (a lot of consignment stores in the area only take designer items). The selection is great, too!

Its a simple, clean, well staffed consignment shop. If you like to find unique things, or just save some money, you should check this place out. I didnt buy a pair of shoes I was looking at this weekend and am kicking myself for it, dont make that mistake.