Queens Public Library at Flushing

This place is absolutely disgusting. A good portion of the books look crusty and old, the children only bathrooms were incredibly filthy, and there’s a sign that says no phones allowed to be used but there’s computers where kids are loudly playing Roblox. I was taking a picture of my children playing and an employee snuck up behind me and was looking at my phone to see what I was doing on it then told me “you can’t take pictures”. That’s not what the sign specifies, I assumed the sign meant no using phones loudly, and I was just trying to document my kids first time at the library. I’m most definitely allowed to document my children’s first time at the library so I can look back on these photos 20 years from now. There were no other children in my photos because I don’t believe in taking photos of other peoples kids. I think the children loudly playing Roblox on the computers were her kids or kids that she knows(she kept kneeling with them so that’s why I say that). There was such a strange vibe in this place, I don’t think I’ll be back. It honestly felt unsafe. Not to mention the horrible location with homeless drug addicts all around the outside and coming in to fight with entrance security guards(I witnessed this happen before I left). The most disappointing part was how filthy the kids only bathrooms were.

Absolutely the biggest disappointment in the Queens Library System. I don’t know if there’s any way to counter the problems, or might be a case of there are simply too many inconsiderate people; there would have to be 500 guards watching every centimeter of the place all day. It’s noisy all the time, tons of folks are on their phones, tons of folks are on their phones ON SPEAKER…as fast as they are shooed out more come in doing the same. Flushing branch is just a tsunami of inconsiderate people so I never go there anymore, even though I live down the street. I think you can’t blame the staff. There are what, 20 of them? Against tons of rude and selfish folks. Going to pick up or return that’s fine. But if you need to study, stay away.

Always crowded. People sit there who are not studying just taking up space either sleeping, eating, or talking. They shouldn't allow people who are not studying or reading to sit there and take up space all day. Unfair for patrons who go there to to study, Learn, and read. The staff I have found them not nice, not riendly either. Arrogant or not Knowledgable on library collection or for any type of help. It's not the cleanest either. The library is a place to learn young and old. Not the case here. They don't kick out perverts who stare or crazy people who have episodes. Such a pity is a large library not taken care of. Lack of proper management and poorly run.

The bathroom is filthy because so many people toss used toilet paper onto the floor instead of flushing (hahaha the Flushing library is the one where no one is ever flushing) The security guards are terrible; they'll yell at people having a quiet teleconference but let mentally ill people scream for ten minutes. They'll tell you to sit up if you're slouching.

This is the worst library I have ever been. The staff are very rude. I was reading a book to my son in the children's room and the guard came and asked me to keep quiet. And the bathroom was super disgusting with poop stain splash around the toilet bowl.

bad wifi. all the stall doors broken in bathrooms. Some of the guards are incapable of kicking out crazy people, when there's someone having a psychotic episode and yelling, they just let them stay until they leave on their own.

The Flushing Library is the largest library in Queens; however, it has the poorest service among all the Queens libraries I have visited. The staffs are rude and show no respect for the patrons. The librarians often talk loudly in their private conversation and make annoying environment for the patrons. Nothing has been changed after this has been bought to the Manager's attention. While they ask patrons to be quiet, the staff are indifferent to the patrons' rights. According to this branch's unique policy, the restrooms are closed 45 minutes before the library's closing time, and no patrons are allowed to use them. An hour before the library closes, they begin to harass patrons by keeping making announcements to remind them that the library will be closing soon. Then, half an hour before the library's actual closing time, the security guards come to the floor to force patrons to leave. The library is often completely emptied and closed 15 minutes before the published closing time. Many times, this library arbitrarily closes its doors during normal scheduled opening hours without good reason or advance notice. It seems that this library prioritizes the needs of its staff over serving the general public.

The Queens Flushing Library is a beacon of knowledge and culture in the heart of the bustling Flushing neighborhood. This architectural gem not only houses a vast collection of books but also serves as a vibrant community space that welcomes visitors of all ages. Step inside, and you'll find yourself immersed in a tranquil sanctuary dedicated to learning and exploration. The library's expansive shelves are brimming with literary treasures spanning diverse genres and subjects, catering to the interests and curiosities of every reader. From best-selling novels to historical tomes, there's something for everyone to discover and enjoy. Beyond its impressive collection, the Queens Flushing Library offers a variety of programs and events that enrich the community. Whether it's storytelling sessions for children, educational workshops for adults, or cultural exhibitions celebrating the diversity of Queens, there's always something engaging happening within its walls. The library's welcoming atmosphere is further enhanced by its knowledgeable and friendly staff, who are always ready to assist visitors in their quest for information and inspiration. Their passion for books and dedication to serving the public shines through in every interaction, making a visit to the Queens Flushing Library a truly enriching experience. For those seeking a quiet place to study, a cozy nook to read, or a vibrant community space to connect with fellow book lovers, the Queens Flushing Library is a haven that fosters a love of reading and lifelong learning. It's not just a place to borrow books—it's a cultural cornerstone that uplifts and empowers the diverse community it serves.